We needed two TVs and so we did research (Best Buy, Costco, Amazon) and decided to go to Video Only…read moreto check them out since we had never been there, but heard the ads everywhere. The reason we went to the VO store is because TVs have changed so much (and are constantly changing) and we wanted to chat with someone knowledgable about TVs. Granted each seller has their own preferred TV brands that they sell, but it was great to chat with someone about the brands, types, sizes and comparisons. At the Salem Lancaster Video Only store that person is Doug. He was SUPER knowledgable about the TVs and the different types and amenitites on each. He scrolled through the competition prices on line with me and explained in detail how Video Only sell their TVs, pricing and warranties, etc. He was extremely detailed so that everything was clear. Once we decided to go with the TVs at Video Only (two different brands), he gave me extremely valuable tips for setting up our TVs at home and was just an amazingly personable, professional employee. I even called him ON LABOR DAY when I was having trouble setting up one TV and he was there and told me what to do. It worked flawlessly. Doug at Video Only has made me a believer. Ask for him if you go to the store and you won't be disappointed!

After going to the usual big box store to purchase a high end soundbar they were advertising and…read morefinding it wasn't in stock I drove around the corner to Video Only. I left with exactly what I wanted at a terrific price. Thanks Hayden for the demo of the system and for making this purchase such a pleasant experience.

I needed a replacement for my flakier-by-the-minute LG 420G, but I'm as non-technical as they come,…read moreso I wasn't looking forward to asking a phone store employee about connectivity, conversions, SIMs, IMEIs, GSTs, cell towers, portability, rollover minutes and all the rest. I knew I'd understand only about a tenth of whatever they had to say. Luckily, I ran into Gail, the manager of a Radio Shack store in Salem's Lancaster Mall. She didn't sneer when I told her I didn't want a smartphone to cruise the Internet. She didn't smirk when I told her all I wanted was a phone that worked the way they're supposed to work when I wanted to make or receive calls. She understood why I wanted to migrate my account from my crappy LG to a new phone without losing my 240+ Tracfone minutes or my 900+ service days. She "got it" when I told her I didn't want to spend a lot of money on it. And she didn't cop an attitude when I told her I was totally lost when it came to the activation process. What she DID do was: (A) point out the exact phone I needed for simply making and receiving calls; (B) sell it to me for under $10; (C) call tech support right then and there to activate my new phone; (D) preserve all my minutes and service days, and (E) send a test call from the store phone to my phone. It worked, and it took less than an hour. If all electronics stores had employees as competent and knowledgeable as Gail and fewer clerks who seem to excel only at BSing the public and ringing up sales, our economy would get better and the world would be full of happy customers. Like me.

During Christmas I purchased two laptops for my 10 and 12 year old sons. They were thrilled to have…read morebrand new laptops. Three months later my 12 year old's laptop just stopped working. My husband contacted Microsoft and they told him to take it to radio shack. We had other shopping to do and drove to the Radio Shack in Salem. We were informed that they could not do anything because my son with Autism took off one key by accident (he is fascinated with how things work) This had nothing to do with the laptop not working, but I understand that employees have to follow policies. I thought about looking at a replacement and the employee was very rude. He said "you get what you pay for" and said it was no surprise our cheap laptop quit so soon. He showed me laptops in the $1000 range and told me that I needed to buy one of those or something nicer if I wanted my children to have decent laptops, implying that I was a cheapskate who bought my kids two pieces of junk. He did this in front of my children. I am not paying $2,000 for laptops and do not appreciate being told I am cheap in front of my children. I will not go back.

Julian was a goat, as well as a lady from the geek squad, helped me out a lot. Will be coming here…read morefor my repairs when i have all of my parts.

Friendly staff, awe-inspiring displays, plentiful merchandise, and a great interaction with Tommy…read moreand Jonathan. I will be back!

Got a returned call very quickly. Super nice guy answered my questions. Will be getting a price on…read morea project and they even got me on the books the next day. Can't wait to see what they suggest.

More than just a shop for vehicle audio. They also do cameras, home entertainment systems, and much…read moremore. Staff is consistently awesome, and pricing as well as quality is more than fair.

With an important business trip looming and a screen fritzing out for unknown reasons, I was faced…read morewith a tough choice. I knew the vendor repair service turn-around would be at least a week, while working with Reboot was a total unknown. I brought my machine in and got an immediate, and most importantly CORRECT diagnosis, and this team worked to get my parts rush-delivered. When the part came in, I popped in and they turned the entire job around in under an hour, and they even saved my old webcam-cover-sticker and situated it on my new screen. And all the while, I saw and heard them attentively listening to and offering real, practical advice to each customer that came in; not trying to upsell or pressure people into work they didn't need done. These are real pros, who have attention to detail AND empathy. Would work with them again in a minute, but based on the quality of their work, I'm sure I won't have to.

Loses a star for not being open during posted hours - suggest you always call first. If you can…read morecatch them when they are open, they are very nice, fast, reasonably priced and "they know tech stuff."

This review is specific to service I received in the electronics department recently. I had…read morepreviously had two painful customer service calls with my cell phone company trying to get a new phone set up; when they were unable to help me, they advised me to go to a local Target for help. I was expecting to have another painful 30+ minute visit with someone repeatedly repositioning SIM cards in my phone and powering it off and on. Fortunately, Noah was working in the department that day and was able to get my phone up and running with no issues at all! He was friendly and efficient, patiently helped me get my phone set up, and gave me some tips on looking for a cover and all. Hopefully my phone will behave itself, but if anything comes up I'll be coming to this store first before wasting my time trying to call my service provider.

Target got rid of their DEI policy and that has significantly lowered their quality of service and…read moreexpertise. We used to depend on Target for our multicultural hair products and all of our household supplies, but their lack of diversity has forced us to go directly to the suppliers instead of shopping at target. Also we can get the products for a better price elsewhere.

The employees at this store are awesome, been doing business with them for 4 years and if I had…read moreany problems they are more than willing to gwt the problem solved in a hurry. I've also started using Aaron's back in 2005, so 15 years of experience with them. Thank you all Aaron's employees.

I'm trying to get a fire place heater and they can't seem to give me what I want. I've been a…read morecustomer there for a lot of years and they really let my down. I've been waiting here all day and they can't give me what I want. I will NEVER go back there again. They are l Iairs and full of crap. I would NEVER recommend them.

Such an amazing experience here! Charles took care of mounting and helping install a new security…read moresystem, and then he mounted my living room TV, and after that, he troubleshot and repaired my ceiling fan/light fixture by identifying the bad wire, replacing it, and even running an additional line to a new light switch that didn't exist before. He worked efficiently but maintained easy conversation too. It was actually a joy to have him working here. Very social and kind person. Absolutely give him a call!

He just came to do one tv. he was extremely friendly and efficient. thanks for the work. he is also…read morethe cheapest I found. he was on time and did everything I asked.

Stereo King always does an excellent Job. Perfect tint installations!…read moreAndy Recently Installed a Wolf Box Mirror Dash cam system as well as Anzo Smoked LED Taillights in my '24 Chevy Colorado perfect installation. Tinted Several Vehicles always perfect! Don't heist to use these Guys n Gals. You get the local quality Work you pay for! Great local people to support

This place is awesome! They got our rig in quick and they went above and beyond to accommodate us.read more

My phone stopped working after the kiddos did a number on my phone and literally went off the deep…read moreend with cannonballs. They gave me a $50 diagnostic which goes towards the cost of the repair. I went in first thing in the morning on Sunday morning, and although they were a little behind on calling me back, they made up for it with the most exceptional service. Out the door spent $150 total to replace my charging port which was very fair and a turnaround time of same day before they closed. Not only did they fix my issue, but they also cleaned out my camera and so now my pictures can take clear photos of my ugly mug that I will be able to use AI to Photoshop now that I have my phone back! Great job guys. I really appreciate your service and will be using you again in the future.

Into all things MAC…read more Each data transfer went flawlessly in a relaxed atmosphere; highly recommended!