With an important business trip looming and a screen fritzing out for unknown reasons, I was faced…read morewith a tough choice. I knew the vendor repair service turn-around would be at least a week, while working with Reboot was a total unknown. I brought my machine in and got an immediate, and most importantly CORRECT diagnosis, and this team worked to get my parts rush-delivered. When the part came in, I popped in and they turned the entire job around in under an hour, and they even saved my old webcam-cover-sticker and situated it on my new screen. And all the while, I saw and heard them attentively listening to and offering real, practical advice to each customer that came in; not trying to upsell or pressure people into work they didn't need done. These are real pros, who have attention to detail AND empathy. Would work with them again in a minute, but based on the quality of their work, I'm sure I won't have to.

Loses a star for not being open during posted hours - suggest you always call first. If you can…read morecatch them when they are open, they are very nice, fast, reasonably priced and "they know tech stuff."

I was thinking of replacing my sluggish 5-year-old MacBook Air when I did some research and saw…read morethat perhaps if I just got it professionally cleaned, it would function much more smoothly. I found Terry's website and saw that he offers computer clean-ups for $49.95 - and he was offering free local pickup and delivery during the pandemic! I texted Terry and he came by the next morning (properly masked up, hooray!) and picked up my laptop. He texted me a question as he was working on it to make sure he wasn't removing a program that I actually use, and then dropped it off just a few hours later. It's now super-speedy - it feels like I have a new computer. Among other things, he removed a program that I had that I thought was helping maintain my Mac, but he told me it was slowing things down massively. Now that I know that laptop cleaning is a thing, I'll probably do this every year. It's a small investment and will save me a ton of money down the road. Happy that I now have Terry to trust with this!

Terry is awesome. Very trust worthy and punctual. Great communication and only charges for real…read morework with real prices. Hard to find a service like his anymore

I panicked after opening a virus on my computer and Don was really nice, got me in same day and my…read morecomputer was turned around ready for me quickly. Highly recommend going here for your computer needs!

Very nice and efficient, super helpful. Setting an appointment was very easy and he got back to me…read moreinstantly.

Brian is honest, experienced, punctual. He diagnosed my problem, and quoted me a very fast and…read morereliable computer. He transferred all of my data from my old computer without any hitches. He installed the new computer, fired it up and it has performed flawlessly. Above all, he is honest! Give him a call for professional and high integrity service.

I was desperate for computer help and the big box store I had always turned to could not get me in…read morefor a week. I teach online so I just could not wait. I even considered buying a new machine! But I did a quick search and found Summit and thought - what is the worst that could happen? I was blown away. Even the answering message was inviting! I did not leave a message because they said just drop in but I got a returned call from them anyway. Everyone was really nice, did not treat me like an idiot, and understood my slight panic of not being able to connect to the internet. They freely shared some great advice on virus and malware protection. And they took my computer in promising to get to it ASAP and, while they could not promise same day, they would try. This was about noon. By 5:30 they had it all cleaned up - inside and out. And it is so fast - I had forgotten how fast my laptop was/is. I cannot recommend them enough - and if you are a ways out and wondering if they are worth the drive, the answer is yes.

Today was my third time using Summit Computer. Again, they did a terrific job at a very fair…read moreprice. In just 24 hours they replaced a bad hard drive, and diagnosed and fixed my broken Bluetooth. They saved me buying a new computer. Also, this story kind of shows who they are: The 10 year old kid next door had a problem with his tablet, and he decided he was going to get it fixed on his own, so he rode his bike down to Summit. They fixed whatever the problem was while he waited and then let him have it for no charge! He had brought money intending to pay for any repair, but they decided to bless the kid. Good people!

Our home burned almost completely down. We brought our computers we could find and gaming consoles…read moreinto Zipzap and to see Chris to see if he and his staff could salvage anything. While the computers and consoles couldn't be saved they were able to save data, including family photos for over the past 20 yrs we had saved. He and his staff are helping us replace our computers and gaming consoles. What was once lost was now saved. We couldn't be happier. Thank you Chris and staff.

I requested service over the phone and was quoted at $109 for a repair that would be done that day…read moreor the next, it wasn't done for 4 days. I had somebody drop it off for me as I was out of town and was told there was a $60 inspection although they were told what the issue was. This brought the total to $160. On top of this they put a sticker that was difficult to remove and left residue and didn't give me back my cords and not original sony power cords.

Fantastic local service. My 2017 MacBook Pro was in need of a new battery and he even had one in…read morestock. He able to get me an appointment within a few days and gave me excellent advice on how to utilize the new battery for the best outcome. Also saved me time and gas by not having to drive to Beaverton and wait in the Apple Store. Great customer service and friendly, would highly recommend!

I did not have any work done on my device, but Brant gave great advice on my issues with my ipad!read more

Great caring and professional buisiness. All the staff searched for a rare computer cable and…read moresuccessfully found one. Thank you, Dr. Victor

Very helpful, very knowledgeable on Apple and HP Love, they…read moreare local. Wish they would have a few hours on the weekends