These guys are fantastic! I had an out of state friend build me a computer. But I started having hardware issues that I needed local help with. Lucas came to my home diagnosed the problem and even told us what we needed to do to fix it on our own to save us money. Unfortunately the new hardware was defective upon delivery. Frustrated I asked Lucas to pick it up and take it with him. He had it back to me in no time, working better than when I first got it. He is very personable. I felt comfortable having him in my home and being able to discuss options with him instead of just being told what to do. And he is incredibly affordable. I am so happy to know he is in our community and will recommend him to everyone I know in the future. read more

I highly recommend Zum for all onsite computer work. I sent emails to two onsite computer services on Jul 4 2016. I have not heard from one (3days later). Zum replied the next morning. The same afternoon all my problems were fixed. The work was done quickly. I have 1 desktop and 4 laptops with 5 different operating systems. I teach how to use computers (1-on-1). My problem was connecting to my wireless router and my network hard drive among other problems. A new problem since Windows 10 tried to install on my Windows 7. I was pleased of the reasonable price. Definitely worth my money! Thank you Zum for all the work. I couldn't be happier. read more

I made a call to Zum because my computer was not working and I really needed help. I googled and called few different places but Lucas called me back, very kind voice and was able to come up to the home office and pick up my computer. He needed to keep it a few days but when he brought it back, it was better then new! I really recommended his services. It's hard to find someone to to help you at the last minute but Lucas was able to and I really appreciate it so very much. Thank you, thank you.... Sonija Riches Riches Property Management read more

Lucas did a fantastic job of bringing my desktop and laptop computers back from the dreaded "blue screen of death" AND was able to save and restore all my files as well! Both computers needed a complete reinstall of Window 10 and now run faster than when they were both new. Lucas came to my location and he was fast, friendly and efficient plus he has very reasonable prices. Lucas will definitely be my computer "go to" guy for my future computer repair needs! read more

Lucas was knowledgeable and professional. Patient also. In the end their price was the best available from other quotes, by quite a bit. I will not use any other computer service from here on out. Also because their prices are reasonable, I will be more likely to call them for problems I would have otherwise tried to wade thru myself. Lucas knows what it takes to get you up and running. read more

Lucas was extremely patient, helpful, and knowledgeable in assisting me with my computer problem. He spent almost an hour dealing with online challenges encountered with my internet provider. He also explained and set up some programs to simplify my computer usage. I'm not tech savvy and he didn't make me feel foolish. I highly recommend him. read more

Zum was out today to help with printer issues. Very quick, professional service at an affordable price. I checked numerous other repair services & went with Zum I'm so happy I did. I hope i won't need help in the future but should I Zum is who I will call. Thank you Lucas read more

Lucas was great! Very knowledgeable, professional, and efficient. I avoided asking for computer assistance for years , not knowing who to trust, so spent a lot of hours researching and muddling through. No longer, Zum is now my go to for assistance. read more

Super quick service and response time. I called in the morning, he was here that afternoon. Very helpful and knowledgeable! Would highly recommend if you are having computer issues or just need a little training on windows 10!! read more

Enjoyed having Lucas out today to set up our new computer. He was on time, very knowledgeable, and answered all of our questions. I will definitely continue to use this company for further computer needs. read more

Lucas Knapp is the owner with his wife and they are an answer to prayer. He does excellent work at affordable prices. He really knows this business and we all enjoy working with him. Highly recommended! read more

ZUM offers great service for a great price.I ordered a new laptop. It was setup and Lucas transferred my old stuff to the new one quickly and efficiently. It was even delivered to my home. Thanks!! read more

Courteous, prompt, knowledgeable; "get'z-er'done" quickly with good follow-up and follow-through. Explains the problem and will leave instructions how to address problem in the future. read more