I was thinking of replacing my sluggish 5-year-old MacBook Air when I did some research and saw…read morethat perhaps if I just got it professionally cleaned, it would function much more smoothly. I found Terry's website and saw that he offers computer clean-ups for $49.95 - and he was offering free local pickup and delivery during the pandemic! I texted Terry and he came by the next morning (properly masked up, hooray!) and picked up my laptop. He texted me a question as he was working on it to make sure he wasn't removing a program that I actually use, and then dropped it off just a few hours later. It's now super-speedy - it feels like I have a new computer. Among other things, he removed a program that I had that I thought was helping maintain my Mac, but he told me it was slowing things down massively. Now that I know that laptop cleaning is a thing, I'll probably do this every year. It's a small investment and will save me a ton of money down the road. Happy that I now have Terry to trust with this!

Terry is awesome. Very trust worthy and punctual. Great communication and only charges for real…read morework with real prices. Hard to find a service like his anymore

I stopped by because my power jack was lose and for months I was stringing it along. No matter how…read moreI adjusted the power jack today, my computer would not charge. I had taken the back off a while ago to see if I could figure anything out on my own and noticed it looked like the jack could be replaced without sauldering. So I took it there today and he looked at it real quickly and told me I had half the job done and explained what I could do to replace the jack, or possibly replacing the power cord itself or possibly pinching in the tabs on the jack to make a better connection. I chose the latter option and it's charging fine now. He was super heplful! I'll think I'll take my wife's computer to him next - for some diagnostic help.

Very friendly and great service ! I would use them again anytime !!!…read moreReplaced my screen on my MacBook pro. Not an easy task.

With an important business trip looming and a screen fritzing out for unknown reasons, I was faced…read morewith a tough choice. I knew the vendor repair service turn-around would be at least a week, while working with Reboot was a total unknown. I brought my machine in and got an immediate, and most importantly CORRECT diagnosis, and this team worked to get my parts rush-delivered. When the part came in, I popped in and they turned the entire job around in under an hour, and they even saved my old webcam-cover-sticker and situated it on my new screen. And all the while, I saw and heard them attentively listening to and offering real, practical advice to each customer that came in; not trying to upsell or pressure people into work they didn't need done. These are real pros, who have attention to detail AND empathy. Would work with them again in a minute, but based on the quality of their work, I'm sure I won't have to.

Loses a star for not being open during posted hours - suggest you always call first. If you can…read morecatch them when they are open, they are very nice, fast, reasonably priced and "they know tech stuff."

Best in Salem will even do house calls is best at repair-computers, printers does it allread more

He fixed my problem ish, I requested a computer screen replacement but the screen was glitching…read moreafter two attempts to replace it. It was about over $200 and I Ended up just buying a new computer unfortunately as he advised that buying an apple screen costs just as much as buying a new one.

Three Thumbs up for Salem Computer and Jesse. When my Hard Drive crashed, I called Jesse instead…read moreof 911. He diagnosed my Hard Drive as totaled but found all my data and files had been backed up somewhere inside the wreckage. Sooner than later, and with only a minor dent to my VISA card, things are better than new. While he was at it, he set me up with a better backup system and spam-zapper. Call him if you need help. No one better.

From the owner: Our core business is to support businesses with 1-10 servers, 5-75 workstations, and 5-250…read moreemployees. Salem Computer LLC excels at customer service and keeping your business up and running 24/7

Brian is honest, experienced, punctual. He diagnosed my problem, and quoted me a very fast and…read morereliable computer. He transferred all of my data from my old computer without any hitches. He installed the new computer, fired it up and it has performed flawlessly. Above all, he is honest! Give him a call for professional and high integrity service.

From the owner: Salem Computer Doctor the doctor that still makes house calls! Helping people with their computer…read moretrauma. If you have a computer that is tired, sick, infected, or dead call me. We can come to you or we can remote into your computer through the Internet if you have an Internet connection. We repair both Computers, Networks, and peripherals. We can help you with Data Recovery, Virus Removal, IT Support, Software Installation & Computer Security as well as WiFi and Internet Connectivity Troubleshooting. Serving the Salem area with over 30 years of experience. Call us today for reliable, quality Computer Repair at reasonable rates.

I have been working with Salem Business Computers for several years and cannot say enough about…read moretheir professionalism and knowledge. The techs never make me feel like I am an idiot and are never condescending. Fast, professional and efficient. WOW!

From the owner: Salem Business Computers has a proven service delivery process designed to make reporting a problem…read moreeasy through the phone, email, or our ticketing portal. This insures the right person will take care of your computer system. Our networking best practices ensure that your system runs smoothly day in and day out. We focus on improving your network, providing more up-time for your business, and stimulating your overall profits. Our technicians have the ability to resolve many problems from our office, and make office calls to your business when extra attention is required. Our follow up policy means you will have the final say as to when everything is in working order. Our managed services package includes: -Support servers, computers, network equipment, and peripherals -Anti-virus software, spam filters, and help desk support -State of the art remote monitoring software Our IT Consulting Services help to bring all the disjointed part of our clients' computers, networks, security, applications and operations together to help run their businesses smoothly. Providing the best technology is our passion, and the cloud enables us to offer offsite servers, services and storage. Designed to be reliable, our clients who use the cloud are guaranteed to only lose one out of a trillion files. Up and running in minutes, the cloud's speed is limited only by your internet connection and is much more economical than onsite servers.

Should be called Thieves and Crooks. Brought in a computer with 8 gigs of RAM and got back same…read morecomputer with 4 gigs of RAM, after market RAM at that. No doubt RAM was switched at this shop. I don't say this lightly and I did a lot of research to make certain what I am saying is the truth. It is a shame that shops like this are able here to pray on customers. Need proof, read the review by Cheryl G. This shop couldn't clean her computer so they convinced her to buy a new computer from them. This place reminds me of crooked used car sales lots. Take you business to the Geek Squad, at least they won't steal your RAM and tell you it is your fault.

Was having issues with my Mac talked to someone on the phone who said I was probably having hard…read moredrive issues he gave me a quote -- fine. Took my computer in and when picking it up a couple days later was told they could find nothing wrong. I asked if they were sure and reexplained the issues I was having. They said everything checked out fine. I brought it back home booted up about an hour later I'm experiencing the same problems. I want my money back.

After learning our long time at-home computer service company Geeks-a-Knockin' had stopped home…read morevisits we were glad one of their technicians Jackie Gibbs had started ExceedPC which continues home visits. Jackie has visited our home with Geeks-a-Knockin' and once again did a great and efficient job of tuning up our HP Desktop. Jackie is very good and much better than the big box service teams. He also does not talk down to us (like some computer types e.g. Nick Burns your company's computer guy on Saturday Night Live). We strongly recommend EXCEEDPC!!!

From the owner: Taking care of your computers, phones, PC's & general IT equipmentread more