Samsung Battery replacement the afternoon I called. Very invested in getting my phone working…read morethat day. Gave me other consideration as to what could be wrong. Agreed to follow my result for a week and plan the next move if necessary Very good, timely response.

They do a great job cleaning up my phone when it's gotten jumbled and cluttered. Can resolve all…read morekinds of issues. And their fees are incredibly reasonable!! They are also patient in explaining and demonstrating how to do things myself !!

On Website, name of company is NW Cell Phone Dr. Centrally located downtown across the street from…read morethe Cherriots bus station. Called ahead earlier in day and talked to Kevin to schedule an appointment to repair my daughters broken Apple iPhone 6 plus front glass cover. $100 Repair was made same day in about 45 minutes. Kevin gave us a used protective case and glass protection without additional charge. I was very pleased how fast the repair was done and about $60 less then the estimated cost noted on the website. Now that's awesome service!

From the owner: We activate prepaid service for all major carriers.read more

Two horrible experiences. Last year I was kicked out of the store and told to never come back when…read moreI had an issue with receiving credit for a phone trade-in. I called ATT and they verified I was eligible for the trade-in deal. I contacted the parent company the owns this store and they reviewed security camera footage and said that the manager, Brandon, was completely out of line and I was welcome back to the store at any time. Fast forward to today. I called ATT about a problem with my Galaxy watch and number sync. ATT told me I needed a new esim and offered to mail one for free. I asked if I could pick one up at a store. They said yes. They made an appointment for me. When I arrived at the store they said that I would not have an appointment because I talked to ATT. I explained what the situation was. The salesman looked at my phone and my watch and said number sync had to be working because it was paired with my watch. Ummm....no, number sync is completely different. He then messes with my watch and my phone and tells me that there will be a charge for the esim. I told him they said it would be no charge. He asked, "Who said that?" I said, ATT. He told me, "We are not ATT we are a retail store." So I collected my watch, my phone, said Thank You and left. Now my watch won't even connect to the ATT network because he deleted my old esim and I have to have the issue escalated to higher level support at ATT. I will not step foot in this store ever again, I would recommend that anybody else take the extra trip to the Albany store which is owned by a different parent company and has much better customer service. I should have taken Brandon's advice and never returned to the store ever again.

Hands down worst cell phone provider store I've ever stepped foot in. Severely understaffed and…read morelittle to no help. Why add a brand new store in town without hiring enough staff? Seriously, leaving ONE person on shift? How is that safe for staff or beneficial to customers? If you can, save yourself the time and money and just go to Verizon.

Went in over the 4th of July holiday when my Samsung G4 stopped taking a charge. Rebecca helped…read moredetermine that the phones charging port was likely the cause after she cleaned out the opening and tried several different charging cables. As she could see I was in a state of desperation she suggested another store in Albany may be able to help. I am rarely impressed with customer service these days...as it rarely exists! But Rebecca went above and beyond! Thank you very much for your help and your recommendation. I was able to get it repaired the next day! Thank you! David

A couple months ago, my Marantz 2265 receiver just wasn't exciting me much anymore. It sounded kind…read moreof anemic. I wasn't sure if it was the receiver, if it always sounded that way, or if it was my ears. Then the left channel went out. My first thought was, time to get the L channel repaired and list it on eBay. So I took it to Cityview to get repaired. Tai (the owner, I think) called me back the very next day and gave me the diagnosis, repair time, and total cost, all of which seemed completely reasonable. The time frame was a few weeks, but only because he needed to order a part, otherwise it would have been finished within a week or two. After he called to inform me it was finished and ready for pick-up, I brought it home, hooked it up, tossed Dark Side of the Moon (good test lp because of the low lows, high highs, and soaring midrange crescendos) side A on the turntable, and was so shaken (literally, the walls were shaking, and figuratively) by the massive and rich sound (that only 70s receivers can deliver) filling the room that I instantly declared that I will never sell this receiver. With just a few repairs, Tai restored my machine to its glory days. Turns out the receiver was getting sick before the L channel went out, and then I realized vintage gear like this needs a periodic check-up and tune-up. Tai's rates are VERY reasonable. If you have some vintage gear in need of a simple servicing or bigger repair, Tai at Cityview is the guy! I have another vintage piece I'm already planning to take down there after work this week. Cheers.

Professional, fixed it right, all for a great price! I will definately use Cityview TV and Computer…read moreagain! and Tai again!

Helped me out and was able to replace the broken screen on my phone the day I called in. Thank you!read more

Super quick turnaround, a couple hours. Better price cracked screen repair than others I called…read more Very friendly helpful staff. Would definitely come back.

Definitely a five star cellular repair shop, hands-down. The young man Maciej, who helped me first…read moreon the phone with a great deal of respect and benevolence, and along with the patients of "Jobe" by First on the phone with a great deal of knowledge I could sense, convince me while I was in Costco at the phone kiosk ready to purchase a $400 new iPhone 16 and didn't tell me in a month that the iPhone 17 is coming out in another month which they would've sold me without telling me that. Maciej over the phone with his honest diagnosis from what I was telling him that was wrong by phone assured me in the most trusting way, this all can be fixed. Arriving at at CPR Cell Phone Repair I was greeted by Maciej a wonderful well-rounded and respectful young man, from there it just kept getting better and better. first of all, my phone wasn't charging it said, moisture detected and phone. Nobody could hear me when I use my speakerphone. My Zag screen, protector, and phone protector was well past due of replacement, living in Florence on the Coast, I would've had to go all the way to Portland to a kiosk in Washington Square to have them switched out with their lifetime warranty, which is second to none. Although Zag does not diagnose, fix or repair phones, but have a great products. An absolutely Zag always stands 100% behind their customers and products. Not knowing that CPR cell phone repair picks up as though you were at the kiosk in Washington Square and carries on their warranty, crazy cool I was next to having an triple birthday party with everyone I ever knew feeling. Maciej examine my phone immediately looked into my speaker and charging port and started cleaning after doing so he had me call him from another side of the store meanwhile on my speakerphone and had me talking in it and I could hear him from across the room, I can hear every word you say and then put the phone 15 feet at least away from me and he could still hear me clearly I was so happy. Coming back to the counter I explained to him I really need to get to Zag in Portland and get a new screen, cover and phone protector that was still under the lifetime on the phone warranty. Maciej I will take care of you here as though you're at the kiosk for we hand-in-hand work with Zag and carry on their warranty in store, absolutely the best experience I've had with this phone since the day I purchased it, Maciej educated me in the most respectful way of needing a stronger charging system for my phone, and the USB-C cables I needed one for my car one for my house and explained how the sea cables even charge better what an incredible young man could only hope the young people in this world could follow his example. Long story short ha ha, I walked out of the store and felt I just bought the brand new phone at Costco with one of the greatest salesman on earth feeling. The honesty and integrity of Maciej renews my faith in many of mankind who are still out there in this world. Thank you.Maciej you absolutely made my day. to all that had the patience in time to read all of this if your phone is messed up, and you do not want to be conned into a new one with bigger payments and the down payment on the new phone, I can guarantee you will walk out as happy as me . in the race for quality with this young man and his company there is no finish line. thank you.Maciej 1000 times over for your honesty and authentic harmonious character. This world needs many many more of you. PS. I truly feel I have a brand new phone. The experience was top shelf second to none..

My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

DO NOT COME HERE!!!!!! This guy is a scammer. We came to get a broken screen fixed. Instead he…read morebroke the back of the phone and attempted to charge me to fix his own mistake. He was also really disrespectful and started yelling at me. 7/19/26

Used my Google account without my permission to give himself a five star review…read more Broke my charge port when he replaced my screen and told me I had a bad battery and then a bad motherboard. Had no idea what he was doing

Very friendly and great service ! I would use them again anytime !!!…read moreReplaced my screen on my MacBook pro. Not an easy task.

Excellent service and very fast. I will use them again for computer work if needed. Location was…read moreeasy to locate

Centurylink is the very WORST company i have EVER delt with!!!…read moreThey scheduled and appointment and i waited all day and they did NOT show up. I even called to confirm that they were coming.

Crappiest internet service I've ever had , contact no service . Get nothing but circles with chats…read more. Just want it cut off end of December and can't even get that done on chats , I'm so done with CenturyLink