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    Footwise

    4.3 (9 reviews)
    ModerateShoe Stores
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    Sedlak's Boots & Shoes

    Sedlak's Boots & Shoes

    3.2
    (24 reviews)
    0.1 mi
    $$

    Fixed my shoe super quick! Dropped it off on Friday morning at got it back Monday. They were very…read morenice as well!

    Do not get your shoes repaired here. I will tell you exactly why. For context: I was seeking to…read moresell my Doc Marten's online however the only problem was that they had some localized and concentrated scratches on the toe that made them look unappealing. I researched scratch repair on youtube and found it was relatively easy yet buying the supplies was costly. I brought my shoes to Sedlak's on the premonition that the repair would be quick, cheap and bring them to look as I had seen online. The repair took the better part of 5 hours and upon returning to pick them up I saw that they were covered in a gross, uneven texture of whatever black wax they had used. Mind you, the scratches on my boot were isolated in nature and did not warrant an entire covering and henceforth ruining of the whole toe box. I was told that they do not do scratch repair directly, but can refinish the toe to make it look even, and less noticeable. This was fine to me until I had received my boots back and the once small scratches on a clean toe had ballooned into slightly less noticeable scratches on a toe covered in a disgusting spatter of bumpy black wax. WORSE STILL, I took my shoes back to the shop to negotiate a possible fix up or refund. I was told that the "nature of the scratches" meant that what is seen below in pictures was the best option. I kindly asked if there's a way to get the texture evened out (possibly hair brushing them) to which I was PERSONALLY HANDED the hair brush where for the following ten minutes I quietly, and vigorously brushed on the bumpy texture as best I could while the gentleman at the front desk helped other customers. IRONICALLY as I was doing this, an older woman came in and explained that they glued on her sandal strap the other day, and upon her daughter taking two steps in the sandal, the strap fell off. The gentleman at the counter told her "Ouhhh.. I was afraid that would happen" and proceeded to cautiously explain that their policy stipulates that they must CHARGE HER AGAIN for the strap that lasted but 5 seconds. She was not the least bit pleased. I am astonished that I was allowed as a customer to sit by the desk and fix the messed up finish of my boots that I paid to have evened out. What my $20 actually went to was a lesson on brush and wax friction and a right forearm workout. My reward was boots that look arguably just a bit worse than when I had brought them in. I am by no means an expert but youtube has shown me that scratch repair is doable by the average joe. I was not apologized to to any extent and the man helping me blamed all the issues with their repair to my shoe on the scratch. What they did was effectively put a tourniquet and do dialysis on my shoe that had a paper cut. If I knew that what happened would be the case I would've hoped that they would explain to me that the scratch repair is not in their line of work, and to seek extenuating help. I would rather be told that they can't do the job than pay to get my shoes destroyed. Do not take your shoes in to get any sort of work done to that respect.

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    Sedlak's Boots & Shoes store front

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    Sedlak's Boots & Shoes store front

    Footwise - shoes - Updated August 2026

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