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    Valley River Inn by Valley River inn

    2.5 (292 reviews)
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    Nooooo people. Smelly creepy carpet.....
    S D.

    Oh my, I highly recommend NOT staying at this place. It is creepy outdated 1970s "Clockwork Orange" meets "Get Out" and it creeped the H**L out of me (and my wife). Maybe it was awesome in the 1970s, but it is NOT anymore. It smells...old. Think old cigarettes meets....aging corpses? Hard to say. It just SMELLS. My wife was MOUTH BREATHING, and she's NOT a mouth breather (sorry, no pics). We had a hotel room on the 6th floor (which was actually the 2nd floor..what?) and we didn't see ANY OTHER PEOPLE in that building while we were there. Creepy AF. But one night I did hear a piano playing.... The bathroom didn't have a fan, which was...weird and gross. Coffee maker was....just..nope. Powdered creamer, likely from the 1970s. No microwave in the room. Someone had set the alarm to 6am. WHAT THE F**K?!?! And, the toilet was mounted practically in the middle of the wall...my wife looked like a 5 year old waiting for mommy to wipe her A$$. There was a warning sticker on the sliding glass door telling us to LOCK IT, BECAUSE BAD THINGS HAVE HAPPENED HERE. On the 2nd floor ? Which you call the 6th floor? There was a moth on the ceiling that was STRAIGHT out of "Silence of the Lambs" The remote control didn't work reliably at all. Two words: popcorn ceiling. IT WAS ALL TOO WEIRD. I was afraid to even go into the restaurant. I booked this place via Priceline (the pictures looked nice...), and boy, I will be more careful next time. I'm all for independent businesses, but this placed needs a MAKEOVER by way of TAKEOVER. Oh, and Gordon Ramsay needs to resurrect "Hotel Hell" so he can check this place out. Hard pass.

    Hair dryer has never been mounted.  Room 125.
    Gary C.

    Stayed here one night. Ate at the restaurant bar and saw literally a trail of sugar ants cruising across the bar top! In the room the bed was comfy but found all my coffee was decaf and the hairdryer, which was a mount on the wall type, was not mounted - and had never BEEN mounted. Very difficult to use. I should note I wish I had read earlier views but did not find any evidence of bugs or insects in my room.

    Black Russian and the Willamette River
    Curt S.

    I try to stay at Valley River Inn each year during the holidays. I grew up on the 'wrong side of the river' over in Springfield, but in the 1970s, Valley River Center was one of the coolest places to hang out. Nowadays, even with the Hult Center close by, I prefer the 1970s ambiance of the Inn. There are hanging lamps made of old saw blades, a nod to my blue collar origins. The bar and Sweetwaters Restaurant are consistently good. The bartender made an excellent Whisky Sour. The menu is classy and prices are good. It is wonderful to enjoy breakfast with the Willamette River flowing right outside. Showers are hot, Keurig Coffee makers have replaced the drip-style coffee makers of former days. Beds are comfortable. Everything I need. I will be back when I can make the drive.

    Terrible view
    Jordan L.

    Terrible customer service The manager Hans Stromsnes continued to mock me as I was walking away. For some reason became almost violent when I showed him what the Priceline quote was... Refused to match it so I purchased it right there as he mocked me. It was truly just disrespectful. Room stinks. View is terrible Bad vibes Stay away

    Used soap In a room we just checked into. So disgusting
    Jmari C.

    I do not like to give negative reviews however do yourself a favor and do not book a stay here. The first room they put us in had a well used bar of soap in the shower and hair on the shower walls. The second room had a stained bed skirt and curtains. The whole place has the scent of deeply embedded cigarettes, very old and musty. The best part about the place is the view from the bar patio. That's the only thing nice I can say.

    Falling apart elevator trim
    Emerald E.

    5 star prices, 2 star experience. Traveled for an event, which required us to be here, otherwise we would have been gone in an instant. Photos speak for themselves.

    Screams class!
    Virgil R.

    Not sure when this place went down hill but it doesnt have much further to fall before it cant go no further. Paid for a river view received a parking lot view. Was really looking forward to a nice comfortable bed and it was just a little more soft than sleeping on the floor. They had a security officer socializing in the lobby but he never responded to the noise complaint we filed. There was a party on our floor that we could hear down the hall as well as feel the bass as it vibrated the hunks of wood they spray painted silver and slapped on the wall as decor. (Yes that is Classy) made for a good nights sleep. At the restaurant, we were really looking forward to some fresh seafood and a good steak/prime rib. Best thing on the plate was the mashed potatoes. Everything else was served cold, or had a lot of fat/grizzle. The crab topping add on we ordered for the fondue was extra fishy smelling. We scrapped it off and ate the bread and cheese. Nither one of us got sick so it may have been okay but not worth the risk. It wasnt supper busy and they could have treated us a little better as they were open till 10pm and it was approaching 9pm. Not our server but the one in the section next to ours started vacuuming two tables away from us. (So romantic on valentines day) and he even came over and started clearing our table while we were still eating and waiting for our desert to be delivered. May have been okay had he asked permission before touching my plate and he Didnt even ask if we wanted a box for the leftovers we had to ask our server for one. We will be finding another place to stay when we need a room for a night.

    Huervos Rancheros at Sweetwaters, Valley River Inn
    Marilyn W.

    I love this place. Staff is always great. Food at Sweetwaters is slways good. I feel really safe and at home at this hotel. Always comfortable and accommodating when they can be. Rooms can be a little dated but always clean. And the price is good and competitive.

    Royce L.

    Nice lodgey type of hotel very close to a mall and a bunch of outdoor activities. The rooms were decent sized and all had balconies. My room was on the first floor so my balcony faced the inside of a courtyard which was nice. I didn't use it but there was a pool and fitness center as well. Within walking distance to a mall, restaurants, hiking trails, etc. They also had a shuttle van service as well.

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    Valley River Inn by Valley River inn Reviews in Other Languages

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    Timbers Motel - Super clean rooms, this photo doesn't do justice to how bright everything was because we hadn't turned on the light yet

    Timbers Motel

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    Always love having the chance to stay here when I'm in town. The rooms are exceptionally clean,…read morehousekeeping does a fantastic job every time. Kate at the front desk checked me in and she remembered my name and I appreciated her hospitality and welcome. I don't always get to do the breakfast but this visit I was so happy to enjoy an incredible spread of scrambled eggs, sausage, bacon, toast, English muffin, breakfast danish, you can make your own waffles, and there is oatmeal with almonds and cranberries and brown sugar. Orange juice and coffee are standard and they have a breakfast kombucha if you want something a little healthier and probiotic. They also have a happy hour with regional wine, bubbles, and local beer for really reasonable prices if you just need a refresher after getting back to the hotel. The location is unbeatable with just a couple of blocks to excellent places to eat downtown like The Davis, and the Eugene Public Library nearby.

    A beautifully restored vintage motel - the kind where you park your car in front of the room -…read morewithin walking distance of everywhere you'd want to go in downtown Eugene. The Saturday Market, Lion & Owl, VooDoo Donuts, Metro Cinema, Oregon Contemporary Theater, etc. I love that the room has hardwood flooring rather than some old tired carpeting. And that the ceiling - and some walls - have real wood paneling (not the kind in basements in the '70's). The breakfasts that are included and are generous - fresh fruit, bacon/sausage, eggs, fried potatoes, waffle bar, danishes, etc. The front desk is staffed 24/7. Friendly staff, clean rooms, and again, location, location, location!

    Hyatt Place Eugene/Oakway Center - Nice room

    Hyatt Place Eugene/Oakway Center

    (88 reviews)

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    On April 10, our company (5 of us) stopped here in Eugene during a road trip to the Wooden Shoe…read moreTulip Farm and picked this Hyatt expecting the usual reliable quality. Check-in was smooth, and the staff member who greeted us was genuinely pleasant and cool, giving us some extra water and few green bags of goodies (returned the next day), promising to wave the parking fee. That's where the positives ended. After a long drive, we dropped our bags in da rooms and went out for a dinner without inspecting our rooms a bit closely. When we returned later that night and checked the beds with a UV light, we were shocked to find stains on both beds. It was darn disturbing (photos attached)! We went down to the front desk to report it. The night staff told us there was no one available to change the linens and no other rooms available to change at full occupancy. Instead, we were handed a set of sheets and sent back to deal with it ourselves. After 10 PM, exhausted, we had no real choice but to accept it. In the morning, we raised the issue again with the new front desk rep. The replacement sheets were not much better, and despite our complaint, the response was limited to verbal apologies only. We were still charged full price for the night, plus a $20 parking fee for overfilled parking lot that's essentially had open access from the street. This is not the level of cleanliness or service expected from a Hyatt. Do your due diligence and do not assume standards are being met. Check your room carefully before settling in. Breakfast on the other hand was great! Variety of eggs, milks and healthy choices beat other Hyatt locations we stated at the next day in Portland. Loved it, and that what basically got the stars.

    Overall, good experience. Great location near a mall and Trader Joe's. Convenient (though not…read morefree) parking. Friendly staff. The breakfast was good and they had vegetarian sausage and bacon which I have never seen in a complimentary hotel breakfast! Only complaint is that when I didn't want my room cleaned, they put a weird note on my door and came in anyway. The gal at the front desk had bi idea what I was talking about and wasn't aware of the policy to enter even when the guest does not want anyone to enter.

    Campbell House Inn - Pancakes with raspberry coulee and lemon whipped cream and thicccccccck bacon... and breakfast quesadilla with tomatillo pico de gallo

    Campbell House Inn

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    There's so much I can say that's good about this place. The location is great the outside is…read morelovely. Inside it's a little bit rundown and grandma like. A room is clean but the chairs were not at all comfortable to sit and and read. I enjoyed the glass of wine when we first came everybody was pleasant. Breakfast was also well done but it's hard to give it more than a 3. 5.

    This B&B has MANY units. Our room was perfectly adequate. I especially like that the mini fridge…read morewas kept in the closet. When those things click on and off it tends to wake me. Beautiful grounds and a lovely breakfast, plus an evening glass of wine are all included. Very good value. Not mentioned in any reviews that I read prior to staying here: a mainline of the Union Pacific Railroad is just three blocks away. At least three times during the dead of night, trains came through with the horns blowing loudly at each of many crossings through this part of Eugene. Unbelievably loud!!! People living in this area must be able to tune it out, but we were NOT used to this. Because the Campbell House is up a hill from the railroad, it seems that horns can be heard unimpeded by other structures (despite the massive 18 floor Ya-Po-Ah Terrace building nearby). I would suggest wearing ear plugs during the night. Nevertheless, I would consider staying hear again if traveling on my own, but my wife would probably veto it we were both traveling. We left sleep deprived to begin our 7+ hour drive home.

    Hilton Garden Inn Eugene/Springfield - Guest room

    Hilton Garden Inn Eugene/Springfield

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    Nice, clean rooms well spaced, and all your basic necessities. Staff was kind Hotel Shuttle was on…read moretime, conveniently located around places to eat.

    Let's start with the positives…read more Booked a double queen. It was clean. Decent rate. And it's right next to Oregon State police for those who feel it would add to your safe feeling. Shout out Jose- Manager training a new lady. Amazing guy. Front of hotel looks much better than the rest of it Who ever works the night shift 10/28 front desk.. probably shouldn't be in hospitality. I went down... spoke to him, he looks at me and straight ignored me. I was going to go down and get my welcome gift that you usually get when checking in but it was such a turn off.. I just left. The AC in the room reeeks of mold. I hate this with hotels because Mold actually can get you sick. ( should know this). Plus I had my baby with me. They lied to me earlier today about being sold out for tonight. Funny thing is, I worked with Hilton. I know systems are slow to update but the room I did request is still up tonight . It's 11:32pm. ( yes Guest can still check in) however it's somewhat unlikely being that we are out of tourist season in this area. Also room had no body wash. Not a hard fix but just had conditioner and a bottle of shampoo sitting on side of tub. Either way to end this review: 1. Rooms were decently clean. That's what Matters the most. 2. Last night staff I get it. Don't be fake but do realize... attitude within hospitality matters here in America lol. 3. I'm not a slow cookie. I don't like being lied to Hilton. :/. ---- I didn't take pictures this time but photos looked decently accurate. 3 stars is what I would give it. Would I stay again.. probably.

    Valley River Inn by Valley River inn - hotels - Updated May 2026

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