Let me start with saying, I was once a HUGE Hyundai fan. My family has owned some 15 Hyundais over the years, however given my experiences with Hyundai as a Company and what I consider a lack of quality over the past few years, I cant see us ever purchasing another Hyundai. I would like to replace the current vehicles with another manufacture, but Hyundai vehicle resale/trade in value is terrible due to the level of quality and what is perceived by many of us Hyundai owners, as a lack of REAL Customer care at the corporation level With that being said, we do still own 5 Hyundais and this IS The place to have your Hyundai or KIA serviced. I have used several other dealers in the bay area and this is by far the best of the best. From the moment you walk in the door, you are treated like they value you and your business. Jordon and the entire team are Friendly, professional and make the time to listen and hear your concerns and needs. They do a complete inspection of the vehicle and give you a report when you pick up the vehicle. This is NOT a hard sell to get you to purchase more services and parts, although I am sure they would appreciate the additional business, but rather letting you know how your vehicle is performing and how to trey and ensure it is running at optimum condition. A few things they also do that is what I consider above and beyond. You can get a shuttle back home or to your place of business if the wait is too long as well as they will send a vehicle to pick you up when its ready. And when you arrive, not only are getting your vehicle back with the services done right, but it is also WASHED and VACUMMED. Hey now! As long as we own these Hyundai's, this is the dealership where I will have them serviced read more

Extremely disappointed with this dealership. My boyfriend purchased a car from them, and the dealership failed to do their part by sending the necessary documents to the bank for payment. The bank specifically stated that they never received the required documents from the dealership. Instead of taking responsibility for the delay, the dealership handed my boyfriend a paper claiming that he failed to have the bank make the payment. This is completely misleading when the bank confirmed that the dealership had not submitted the paperwork needed to process the payment. Customers should not have to deal with unnecessary stress or be blamed for something that is the dealership's responsibility. We expected better communication, professionalism, and follow-through after purchasing a vehicle. Do better. read more

Excellent service from the team! Able to help me find my dream car with little hassle and got me out the door quick!

Unprofessional with sending documents to bank, Needs to be improved. If you want to deal with a headache, go here.

Purchased a vehicle On September 5th. For some reason management is not sending my documents to my personal bank to PAY VALLEJO HYUNDAI. I have contacted the dealership about 6 times to submit all paperwork. My bank has also contacted the dealership through email and calls but still no complete documents. It's about to be a month and my contract expires soon. Not sure what's wrong here. Im going to need some sort of compensation for having to contact my bank 15+ times, calling the dealership multiple times, and escalating it to Hyundai customer affairs read more

We drove 8 hours to come here for a particular electric car we wanted. Cruz was exceptional from the beginning inquiry texting to the delivery ! Low pressure and friendly service from all of the team !! Highly recommend this dealership . We are extremely pleased with our purchase and how the trade in was handled. I would buy from them again . read more

Vallejo Hyundai - Traded in my hybrid for an electric - Car Dealers Near Me - Vallejo, California

I had an excellent experience working with Luis Gonzalez. From the moment I arrived, Luis was friendly, professional, knowledgeable, and genuinely helpful. He made the entire car buying process feel comfortable without making me feel pressured. Luis took the time to answer all of my questions, explain my options, and make sure I felt confident in my decision. His patience and customer service really stood out, and I truly appreciated how easy he made the experience. read more

gabe and fati have given the worst possible experience for someone who's worked so hard to purchase a car. so please own up to your actions and have some accountability because YOU'RE the one who messed up. get your facts straight before coming at my brother and my prayers for anyone else who tries to do a deal with them. read more

BEST. EXPERIENCE. EVER. Hyundai of Vallejo made our vehicle purchasing experience feel so comfortable and HASSLE-FREE!! My wife and I, not once, felt the pressure a car salesperson would normally put upon a customer. We want to give a HUGE shout out to the very friendly Diana Silva, Product Specialist who helped us every step of the way. We also wanted to thank Mike Vasquez, Finance Manager, for giving us a straight forward, yet impressively simple explanation of the numbers involved. I will be definitely recommending anyone I know if they are interested in purchasing a vehicle, go to Hyundai of Vallejo!! Thanks again!! read more

Vallejo Hyundai - Our new 2026 Hyundai Elantra - Car Dealers Near Me - Vallejo, California

I left an amazing review on Google and bought a vehicle from them. The experience was great, and we got the vehicle we wanted. However, the vehicle was missing a home charger, which Gabe had promised to get for me. I emailed a few follow-up questions, but haven't received a response, which is why I believe their after-service follow-up could be improved. This dealership can provide poor customer service at times, so I can't give them a full 5 stars. Another issue is the missing wheel lock, and they expect us to pay to have it removed and replaced, with the cost all out of our pocket. If they sold me the car with it and it's not in the car, that shows a lack of responsibility on their part to fix the issue. Additionally, I emailed them more questions, and Alan, the manager, forwarded them to Mike, but it's been almost 3 weeks without any answers. They did mail me the home charging cable, which I appreciate, but the absence of the other items is still disappointing. read more

Vallejo Hyundai - Car Dealers Near Me - Vallejo, California

If you want a certified pre-owned car with low miles for a decent price this is the place. They have a pretty big selection, and everyone we dealt with here was friendly, kind and upbeat. Despite the fact that they were short staffed the day we were here, everything went well. We had been looking for a car for about three weeks. I wish we had started here-we could have saved ourselves a bunch of stress. read more

I bought a new car from Keanu Reeves!! Purchasing my car from Vallejo Hyundai was the best car buying experience ever! Cruz aka Keanu made everything quick and painless, and set up as well as explained all the features. He's pretty knowledgeable in tech so he set up my phone and bluelink all on the spot. The general manager, Fadi, hooked it up with some great discounts and he is the most honest and humble sales person I've ever met. I love the car. I can reach the pedals and it has all the high-tech features that are current, and that will make me feel safe with having my little one in the car. Exterior and interior colors are so hard to find so I'm glad I got this one. Anthony the finance guy explained everything so well. The last time I bought a car was in 2004, so this experience was really special memorable for me. I highly recommend buying from this Hyundai location. Seriously. Let's Gooo! Thank you to my uncle @badeleon07 the pro videographer /car expert and realtor for supporting me during this process and recording the whole experience in this video. Thank you @vallejohyundai ! @hyundaiusa read more

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We had a seamless and genuinely great experience at Hyundai Vallejo. Fadi and Martha worked flawlessly as a team and truly went above and beyond to get us the best deal possible. They jumped through every hurdle, accommodated our needs with patience and care, and made the entire process smooth from start to finish. Thanks to their dedication, we drove away with a great car that's perfect for our family. Highly recommend working with them if you want a stress-free and honest car-buying experience. read more

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The service and all the staff are amazing. Faddi and his team Cruz, Emmanuel, Kylin and Sandra are amazing!! Highly recommended this dealer to anyone looking for a good reliable car! Faddi will work with you even if you have a low credit score. Thank you Vallejo Hyundai!!!!!! read more

Vallejo Hyundai - Car Dealers Near Me - Vallejo, California

FADI & KENNETH were happy to take my call even though we couldn't make a deal. They were friendly, funny, professional, knowledgeable about the car I was regarding. I highly recommend checking out Hyundai Vallejo, they offer some of the lowest prices for their new and used cars! read more

I found the car i was searching on their lot with great deal so I contacted them right away through cargurus. Their communication is very good. Gabe responded after few minutes. When I asked for carfax, he emailed it to me right away. I checked it the next day and i was greeted right away. Gabe grabbed the key and let me drive it through the highway. He constantly asking if i want water or coffee. The manager came out and gave me a good deal despite trading my old car that i still owed. Allan the finance guy explained to me everything and very helpful. They know how to take care of their customers and will work with you with the most reasonable deal. Highly recommended specially if you're local. Look for Gabe for sales and Allan for finance. read more

Vallejo Hyundai - Car Dealers Near Me - Vallejo, California

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Gabe, Francisco and Fady were amazing sales team. They made the entire sales transaction for my parent's new lease really fast and easy. I would recommend them to all my friends and family. read more

All some came in with that of $65 dollars advertising work something out and got a 2026 it smooth easy and economy really nice. Thanks Sandra at Hyundai read more

I am not from the area, but encountered a car mishap while traveling on 680 in a torrential downpour. Something came loose under my car and it was making a loud thumping noise. I found that Vallejo Hyundai was the closest to my location and drove straight to their service department. The service consultant, Jordan, was able to get a service tech on my car right away and I was literally back on the road in 10 minutes. Thank you Jordan for your outstanding service and prompt attention to my needs. Very clean facility and extremely friendly staff. read more

A good service department. Very helpful service management. A very good 24 point inspection for any Hyundai car.

I can't say enough great things about Hyundai Vallejo and the outstanding customer service they consistently deliver. Two years ago, I purchased my first hybrid--the Hyundai Tucson--and the experience has been exceptional from day one. Their roadside assistance package alone is worth raving about! Every time I've called to schedule service, the team has been incredibly friendly, efficient, and genuinely helpful. They keep me updated with regular status reports, offer complimentary transportation to and from the dealership, and always return my car freshly washed and vacuumed. It's the kind of service that truly goes above and beyond. That level of care is rare these days--especially considering that other Hyundai dealerships actually charge for a car wash after service. Huge shoutout to the amazing service team--Richard Castro, Jordan Yanni, and Diego Gonzalez--for making every visit smooth and stress-free. Highly recommend Hyundai Vallejo! read more

Went in to look at Hyundai Tucson and couldn't have been more impressed with the car. All the features, warranty, and service that Hyundai offers for the price couldn't be beat by other car manufacturers. Sandra at Vallejo Hyundai is the best, she went above and beyond for us. read more

I visited several dealerships to buy a Hyundai IoniQ 5. Sandra at Vallejo Hyundai was the most responsive, and the most competitive of all the dealerships. There wasn't a lot of negotiation necessary as I found it an "enlightened" sales process of visible and competitive pricing. I'd recommend calling her and working with Vallejo. It's worth the drive. read more

Fadi and Cruz went above and beyond to get me the car and color I hoped for. They sent someone out of town to pick it up and deliver it to me. Thanks team read more

Richard, Jordan, & Renaldo have all been so courteous & professional. These gentleman are the reason I'm going back. The work was done, of course your experienced techs who also deserve kudos but this team's customer service is top notch. Big shout out too for the parts department and the man who was so patient with my questions. As a lady who finds getting car repairs intimidating I'm so thankful for your team & again I recommend them to you especially if you find yourself worried when walking in for car repairs. You'll be in good hands with this team! read more

I bought a new 2025 Sante Fe Hybrid AWD and the car is amazing. My experience purchasing the car was not good. First, I was sent a "mistake" for an out the door price. I was assured (in writing by Martha) that if I showed up at 9am I could be out the door by 11am. I worked with Kenneth who was nice but unable to close the deal without a finance manager (Ameen) who didn't start until 11am. I ended up walking out. After a lot of back and forth via email, we settled on a vehicle and price I was comfortable with. Kenneth delivered my vehicle to my home (thank you) but it only had one key fob. I got a written confirmation from Kenneth that I would get a second key fob and have had zero luck moving that process along. The sales manager (Joffre) has told me "he is working on it" but it feels strange to me that it takes over two weeks to start the key fob replacement paperwork and simply send me confirmation that it is happening. Additionally, I was not given a copy of any of the sales paperwork which seems very strange. read more

Vallejo Hyundai - Car Dealers Near Me - Vallejo, California

I love Diana, I was just scrolling on the website.. She called me and told me to come down... I got my car Saturday... If your looking for a car go to Hyundai of Vallejo...They will work with you make sure you leave with a car... I really enjoyed my experience...... Thank you again my Hyundai Family Tiffany W read more

Vallejo Hyundai - This is the car I got - Car Dealers Near Me - Vallejo, California

I had had an okay buying experience and appreciated their effort, particularly the hustle of my sales person, Martha. Sadly, today, since I've had my vehicle for 10 months and am not looking to buy another, I've got to say they are pretty *horrible* and are, indeed, all about the hustle - once the sale has closed, it's over. Today we learned, after taking our car to a different, more responsive Hyundai dealership for service, that the slow loss of tire pressure that we have been having in one of the tires of our 2025 vehicle that we bought in March of last year was due to a *patch* on the tire. Imagine our shock to learn that, no, the weird loss of pressure in the tire was not because of the cold weather; it was because the tire had been repaired, before our purchasing it, with a patch. I called hoping to get help from Martha my salesperson. Though I was told she was there -- and even tried texting her, as she had formerly been very responsive -- no response at all. I spoke with Mr. Leung today, their business development manager, and he suggested that it had been "too long" since I bought the vehicle to get help with the *patched* tire, making the illogical suggestion that I had patched the tire. The absolute foolishness, of course, is: had I patched and it was leaking, I would have had zero reason to call Vallejo Hyundai. I would have re-patched it or bought a new tire, as was suggested by the dealership who informed me that the tire had been patched. Lastly, after Mr. Leung got off the phone to get Mr. Yanni, the general manager, only to return and tell me that Mr. Yanni was not there and that Martha was not available, Mr. Leung suggested that I call back on Monday. Of course, this suggestion, one, was foolish, as I have no ability to know when Mr. Yanni may be available; two, it demonstrates the atrociously poor customer service that I have been met with... unless they at Vallejo Hyundai think they can make a sale. When I bought my vehicle, the showroom looked more akin to a temporary warehouse that had had a feeble attempt to make it look like a sales showroom. I wish I had gone with my better mind and left, in spite of our having driven a good distance to visit this place and but my vehicle. I was tired that day and ignored all of the red flags, regrettably. Never again. Vallejo Hyundai's customer service is terrible. They are only responsive if they believe they can make a sale. Martha, indeed, has a hustle. It's 100% hustle. read more

I wanted to like this place but unfortunately their post purchase experience needs work. Purchased vehicle on 7/1 and it's been over 3 weeks and I still haven't received the time of sale report. Worst yet, Joffre promised me he would work on it and he ghosted me. Stopped responding to me entirely. Then Ameen, the finance person said he would help me out with anything after purchase. The car is outstanding. The Time of sale report is all I am asking for. Again ghosted me. I don't understand why a dealer would do this. You need the Time of Sale report to claim the $7500 tax credit and now I'm pretty much out this amount because the entire team at Hyundai Vallejo is ignoring me despite saying they will get the report to me. The only people that responds to me is Kenneth and Emma but all they say is someone will get back to me. No one ever does. I anticipate I will be out another $5200 as well as I canceled the extended service. I doubt they will do it despite written instructions from me to cancel within the 30 day period. This dealership is acting very strangely. I'm used to the general manager calling me immediately saying. I will personally overnight the form to you within 3 days. You know. Something to earn my repeat business. read more

Very promp and easy to make an appointment. Very courteous and professional. A definite thumbs up

I'd like to personally thank Geoffrey for saving me $5k. Had he not lowballed me on my trade in (KBB offer was $10k, he offered me $8k) I would have missed out on CarMax's offer of $15k. I didn't even think to check with them until after visiting this dealership. Thank you! read more

We love the Ford Ranger we bought here but are yet to get the manual and it has been over 3 months now - worse yet is we did not get documentation on the extended warranty we spent 5k on. I have sent several emails and called too but all I get are promises it is coming soon. read more

Ronaldo, the Service Manager, and Richard and Jordan, Service Consultants, took excellent care of my Mom when we brought her car in for maintenance. They ensured the final total compared to what was approved and did not try to add any unnecessary items. If you need a new (or used) car or maintenance, we would HIGHLY RECOMMEND Vallejo Hyundai! They will treat you right and ensure you get the best price! read more

We were skeptical at first going here to buy our car. But when we went here, just exceptional service. Gabe helped us all the way and took the stress out of our car buying experience. We went to Vacaville first but did not meet our expectations. Gabe gave us the best deal ever. I highly suggest this place due to excellent customer service and the best deals you will ever get!!! read more

I wanted a diagnostic on the 2020 Kia Niro that's going to my granddaughter. they were thorough, told me everything OK. could easily have picked my pocket a little bit, but they are honest. yes, go there. read more

I just bought a EV from there for my wife. I searched and then called them, Cruz picked up, then I talked with Fadi and got the deal within 5 minutes. Then I worked with Sandra. Sandra and Cruz made sure I had enough charge to drive back home before I drove this EV out. I then drove 2 hours and finished the purchase process very quickly. Allan and Cruz helped me till 8:30pm, even though they close at 8pm. Great team and really appreciate their smooth and efficient work! read more

Thank you to the Vallejo Hyundai Team for making my car buying experience so easy and effortless. The car I went to go buy was already gone by the time I scheduled my visit ( which was my fault since I did not tell Herschel on our initial phone call that I was interested in it - I was undecided at the time) but they were nice enough to get me another car that I wanted from another dealership when I was there. I worked with Herschel and he was very friendly and courteous. He kept me updated with texts the entire time that I was waiting to pick up the car (Due to personal reasons, I could not pick up the new car for a week). Mo and Randy (the finance guy) were the other two people I had an interaction with and they were also polite and friendly. Overall, I had a very pleasant car buying experience and would definitely recommend Vallejo Hyundai! Ask for Herschel! He's the best! read more

Sandra quickly met us when we arrived to assist my husband and me. Sandra knew the new 2026 Palisade features very well and was very helpful in helping us make our decision to purchase our vehicle. Thank you to Sandra and Hyundai management staff for making our experience here a good one? read more

I think buying a car is one of the circles of hell, but I finally purchased one here and had a great experience doing it. Everyone was super friendly and accommodating and helpful - even as it took me hours to come to a decision and do all the paperwork. I was grateful for the low pressure atmosphere and I left feeling like I had gotten a good deal on my used Sonata Hybrid. Then, a month later, I get a small check in the mail (only for $37) from Vallejo Hyundai, saying that they'd overcharged me for the DMV fees and this was the difference. When does that ever happen - you get refunded out of the blue!?! It made me feel warm and fuzzy and prompted this review. Thanks again for helping me complete this car purchase - hoping I don't have to do that again for another ten years! read more

I, too, have had 6 weeks of empty promises from the manager, Joffre. They were supposed to put on the door guard (that was supposed to be on the car already when it was sold to me), send me a cargo cover, and detail the car. All simple stuff. But instead of taking care of it, my time has been wasted texting, calling, and emailing Kenneth and Joffre. Three times Joffre promised to call me at a specific time, and each time he has failed. Ameen, the finance person, also screwed up a bunch. And Kenneth, in sales, knew nothing about the car. No one bothered to tell me a single thing about the car before I drove off. read more