Helped a friend buy a 2026 Mazda CX30 yesterday as well as trading in her 2018 Civic LX. Process couldn't have been smoother with the help of Jet and Angel and the price paid was a great deal as was the price received for the trade in. This is the best Mazda dealer within 50 miles of Santa Rosa. Highly recommended. read more

HORRIBLE!!! First of all, I purchased a brand new 2026 Mazda 3 sedan preferred in February 2026. My sales guy Sean was excellent. On March 13, 2026 (1 month later) my "engine malfunction light came on stating "Drive at moderate speeds...have the vehicle inspected by your dealer". Really??? I am a commuter and it's 6am! Pure disappointment and buyer's remorse. I was instructed to take car into nearest dealer.I had to find a dealer close to my job who informed me I needed a new thermostat--really????? Next, my fuel gauge was not communicating with the app. According to my gas gauge, I commuted 60 miles and it did not move. I took car back again. I tried to trade car in but but I would've taken an $8000 loss so I'm stuck with a car I hate and do not trust. I guess this is what happens when you go from a Honda to a Mazda....This was my wife's experience and we're not happy... read more

Hey Sam! This was my 3rd visit to Team Mazda for its 2nd scheduled service of the 2025 CX 5. Why? Well, first trip there you were short on service staff and service technicians. I was sent home and had to reschedule. Fortunately, this reservation went without a hitch. That said, I had a 7:30AM appointment. One service staff member on that morning. Getting the car in for its 14,000-mile service took a half hour or so and I was the first one there. The car was in the service bay for more than 3 hours. Now, let's talk about the service itself: I was presented with 3 quote options. All over $1000 and the last of the three nearly $2000. Really? For a car with only 14,000 miles? Prior to owning this CX 5 I owned my dream car--a Jaguar F-Type. Never, in all the years of owning the Jag did a scheduled maintenance rise above $300. I found the Mazda experience shocking and completely uncalled for. Oil change. OK. Tire rotation. OK. Milking Mazda customers is unforgivable. In fact, 3-hours or so later when the car was supposedly ready, the service rep says, "You need a cabin air filter. Would you like us to do that for you. It's $89." Eighty-nine dollars to reach into the glove box and replace a $7 filter? Toyota: free scheduled maintenance the first two years. Same for VW. And other makes. The CX 5 is a nice vehicle. Not one that stirs my passion, but serves its purpose. After the projected maintenance costs of what's considered to be one of the more reliable vehicles, I'll pass. You have pretty much convinced me to unload the vehicle. read more

This team and services dept. is wayyyyy better than the Vacaville location. I'm coming back here for my future services.

I got a new car last week from Team Mazda and it was the easiest, most pleasant, stress free car buying experience I've ever had. My previous car died and I wasn't sure what to do, but they made sure everything went smoothly. Ryan Boyer was amazing! Jet and Ingrid were really nice to work with. I really felt taken care of by the team I worked with. Thank you so much, again! read more

My wife and I decided to get a new Mazda CX50 to replace our 10 year old CX5. I was out and about with my dog and as I was driving by Team Mazda I decided to actually check out a CX50. I went in the showroom, leaving Bob, the dog in the truck. It was your normal Vallejo morning, overcast and cold, so Bob was ok. I was met, half heartedly by Angel, the salesman. He appeared less than thrilled that I was there. I assumed he was profiling me, old guy, dirty sweatshirt =Loser. Still he talked to me. I said I wanted to look at a CX50 and that I would have to talk to my wife before we actually would buy. We got into one. It was much nicer than our CX5. He didn't tell me one thing about the car. No info, no attempt to sell it. I asked for a test ride and he agreed but then I remembered Bob. I told Angel I was going to run Bob home. I live 5 minutes away. He gave me his card and told me to text him when I was coming back for the test ride and he'd have a car all ready to go. Ok? I drove home and texted him and was back ten minutes after I left. He hadn't pulled a car out. He got a car and we went for a ride. Again he told me nothing about the car without me asking a question. When we got back, I told him we'd probably want a metallic charcoal or blue with red interior. He showed me a black one with red interior. I told him, we'd be putting half down but it would take a week to get it out of our 401K. He asked how much we could put for a deposit. I said $5000. But I'd have to talk to my wife. He went ahead and write up a tentative contract based on $5,000. down. He had done that fake run and check with manager, a couple of times.He asked what it would take to buy that day. I again told him, I'd have to talk to my wife. He then offered to knock $2000. off if I bought that day, which completely turned me off, since Mazda doesn't offer $2000. discounts. We waited the week to get our down payment, out of our 401K and went to Dublin Mazda. They showed us all the features of the CX50. Took us for a ride and talked up the car and we bought a blue one with red interior. We do take our Mazdas to Team Mazda for service, as they have an excellent service department but I would never buy from them. read more

Team Mazda - My wife in front of Mazda Dublin with our freshly bought CX50. - Auto Repair Near Me - Vallejo, California

do not buy a car here and or this mazda period!!! there cars are terrible. i have had problems with my breaks, igintion, etc. this car and dealership sucks. bad customer service, they dont know what they are doing. i wish i never bought this car. i am trying to get a lawyer.. run!!! this vehicles are lemons!! read more

I had a great experience at Team Mazda Vallejo. I went in knowing the Mazda I wanted and Angel helped me with getting the car ready for test drive. He was very helpful with explaining everything I had questions about and about sticking to my price. He was kind and patient with the process. Byron was my financial advisor and he was very friendly, humorous, and also helped explain all finances to me with a great mood. He helped me stick to my budget and got me the deals I needed. I highly recommend coming here to purchase a car. I am a couple weeks in and I love the choice I made. Thanks Team Mazda! read more

my experience today was awesome. I love all the customer service. Everybody is friendly and loving and they open the door for you. They offer you anything that you need. They really care. They don't just get you in and out. I dealt with Angel Sylva. He is awesome. I love his customer service his Smile.... everything was worth it thank you for everything!! read more

I took my car into the Vallejo Mazda to find out about my spidering touch screen, they were very quick to get the part in and replace the screen. The service team went way beyond my expectations They expanded and kept me informed throughout the whole servings and there customer service was awesome I will be making the appointment to get air filters changed at this location thank you so much for providing such excellent customer service. read more

I was already a recovery... I was sold a brand new car with 20 miles that came with an undisclosed scratch. I was told I would get 3 complimentary oil change, a car detail, and my scratch fixed. My car was returned with the original scratch fixed on the plastic... but a new scratch this time on the paint. The outside car detail was essentially just a pressure wash... and the inside of the car was returned unchanged. The floor mats completely dirty still .. not at all what I expected from a "full detail" . After I get a text from my sales rep asking to fix my review... when she brought the car back without even doing the slightest due diligence. In her position after messing up the initial sale and disclosure of the cars current condition. I would have done everything to make things right, instead when I asked her why no one was returning my calls. She replies, "check the website you can message are service team to make a appointment" are you kidding me if you did your job and disclosed the true condition of the car we wouldn't be here but now you show 0 effort... then you return my car undetailed (she drove it to my residence). So now your showing you don't only have no initiative to make your clients happy, have no integrity in your honesty to work, but your just plain f'in lazy, and now you return my car dirty with a new scratch. And ask for a fixed review? For my time wasted, and this massive hassle. I will be leaving negative reviews on all major platforms. because it is absolutely deserved. I will not be recommending anyone to buy their cars from you. Not only that I'm a business owner and already own 3 cars. You most likely have lost a repeat customer for personal use, and a repeat customer for business use. It's embarrassing I've worked sales, and customer service my entire life. The lack of effort is just unjustifiable. read more

After shopping around for a couple of weeks, I came in to this dealer and was helped by Chris Brecher. He was very professional, transparent and patient with me. Upon meeting, I instantly felt comfortable, and relieved to not be approached by your typical sleazy car salesman. He helped me choose a car that best fit my needs. I never once felt pressured into making a decision, If you plan on buying a car at this dealer, I highly recommend you ask for his help! Great guy. Even my grandbaby loved the car! read more

Team Mazda - Mazda cx5 - Auto Repair Near Me - Vallejo, California

We hadn't planned on buying a new car for a year since we just got married, but my car was totaled parked in front of our house so we had no choice. Sunday we walked into Mazda planning to test drive a few cars but fell in love with the Mazda CX-5. Our salesman Chris Beecher really helped us and went the extra mile to get us a plan in our budget and even followed up with us afterwards. He was compassionate and caring and not at all what you think of when you think "car salesman". Everyone in the dealership was kind and helpful, it really made the whole car buying experience less painful. I totally love my new car and would recommend Chris and Team Mazda to anyone. read more

Team Mazda - Auto Repair Near Me - Vallejo, California

I bought a new Mazda CX5 this week here. The experience was enjoyable and stress free. I worked with Tony, an experienced and very personable salesperson. He is a true professional, answering all my questions and following up on my requests. In the past buying a new car was such an ordeal. Not here though. It was easy! Good job Tony and Team Mazda Vallejo! read more

Team Mazda - Auto Repair Near Me - Vallejo, California

I took my wife's Miata here for an oil change and a rear differential service. They left the oil filter loose and oil came out all over the bottom of the car. I brought it back and they said it was just spillage from the oil change. I don't believe them but they did fix it. 2 weeks later the rear differential started leaking and I decided to look at it myself and they left the fill bolt loose. There was oil all over my driveway and all over the rear end of the car. I had to fix it myself because at this point I couldn't trust them. They almost blew up my wife's motor and her rear differential. For the price they charge you would think they would be better at the job. Don't take your car here unless you're planning on checking everything they are going to touch. read more

Great service and great deal for customers. Johnathan and his team are friendly and easy to talk to. read more

Horrid. Rolled up this morning around 830am not a soul in site. Open at 8am. No greeting, nothing. I actually thought i parked in the wrong area or something because I wasn't even acknowledged. I walked into the showroom there was a new car inside and again nobody around except two service employees helping two customers way in the back. I walked around a little and it was barren. No acknowledgement no anything. Their key board for the cars was on the wall with like 4 keys on it. I waited in line forever for them to finish with the service customers. They were really pushing this one guest to fix her car in the most simpleton laymans terms and were pushing they could give her a ride home or to eat. After all this waiting they told me OH YOURE IN WRONG BUILDING. Walk across to the CHEVY place umm ok Keep in mind im at a mazda dealer with a mazda car but ok whatever. Again long wait this guy was asking the service rep behind counter how she could work with long nails.. its my turn and again im in the wrong place! I finally find the right place and she messed up my atm card blanked it out . I paid cash receipt and left NOT ONE TIME DID ANYONE ASK ME IF I WAS INTERESTED or wanted to buy a car'm read more

We went to three different dealers to find the exact car my wife wanted. A soul red CX5 turbo premium. Not blue, not a non-turbo, not a carbon and not a signature. Only team Mazda was willing to meet us partway on our trade-in and they did better than the Costco price. Very pleasant transaction. read more

I have a concern over how my leased Mazda was handled for service. I brought it in, under warranty, to fix the fender liner inside the wheel-well that became detached while driving the vehicle. I was told this was not covered under warranty because the bracket that was holding the fender liner fell off while driving and I could not give it to them to process a warranty claim. I don't understand why I have to pay out of pocket (over $300) for this item that should be covered under warranty since it has to be a factory issue. In addition, it created a safety hazard while driving. It makes no sense that I would be required to bring in something that falls off while driving just to get warranty. read more

I contacted Team Mazda about a new CX-5. Product Specialist Jonathan Shirar was intent on understanding what was important to me and that I got what I wanted. He then exceeded my expectations on every level. He was knowledgeable, open and fair. When needed, we had respectful back and forth discussions. Everyone I met at Team Mazda was friendly and professional, and I never felt pressured - truly a "hassle-free" experience. read more

This Mazda dealership & service department is by far unsurpassed by any of the dealerships where I purchased both my Mazdas & had them serviced as well. That includes Royal Motors SF, Putnam Mazda Burlingame, & Victory Mazda San Leandro. They have the largest inventory, most professional & well organized staff, & cleanliness to the highest level. Dominic, my service advisor, is a consummate professional. He was able to advise me on a 40K level 3 service for my 2023 2.5T Meridian. He was most personable & accommodated me with a loaner including maximizing my savings and discounts. He was also able to schedule a maintenance appointment for my 2011 Mazda 3 6 speed manual 150K level 3 maintenance at my convenience. I am very proud of both of my Mazdas & Dominic was quick to point out how well I cared & maintained both vehicles. In addition to giving the highest recognition that I give the dealership & Dominic, I also want to credit with high praises the service manager Sam Earnest who not only followed up with my service satisfaction but also extended his position of authority to give me more of a considerable discount, which I did not expect. We moved to the East Bay in April of this year & other than buying my dream home, this is unequivocally the best experience I've had since living in the East Bay. This is a five star dealership bar none. Their performance & satisfaction level is unmatched & should be the gold standard for all other dealerships. It's not often I give the highest praise for a dealership, but Team Mazda is truly deserving. They make myself, my wife, & my daughter feel like family. read more

I purchased my car (2022 Mazda 3 Sedan) here a couple of months ago and had a great experience. I brought my car in to get some maintenance done and there was an airbag sensor coming in as well. I stopped in and worked with Kyle, who was great! You can schedule an appointment through the app but I ended up calling in to get some guidance with the light. Everyone was so nice, and they kept me informed along the way and even allowed me to text them to coordinate picking my car back up. Everything went through very smoothly and they even gave me a whole little report and video of the service and their recommendations. Would for sure recommend the great team here! read more

Team Mazda - The video and report - Auto Repair Near Me - Vallejo, California

Had a great experience with Chris Brecher. Very nice, knowledgeable, and patient throughout the process

Good service experience , first time there and my experience was very good Recommend, read more

Nathan Merrill made my car leasing so effortless and transparent! I would highly recommend going to Nathan for your car buying/ leasing needs. Vallejo Mazda!! read more

Dominic and the customer service team at Vallejo Mazda consistently provide professional service, going beyond what is expected with thoughtful attention to detail and a friendly warmth. I'm always in good hands, and never feel any sales pressure. Highly recommend! read more

0 star for responding to any messages left on their Service Department. I think they need to restructure their Service Department team. 1 star for their Parts Department for answering their phones. 0 star for their parts value. Concord Mazda has better pricing on parts but mazdapartsdirect.com can still beat Team Mazda and Concord Mazda pricing as long as you know to use your VIN# when placing an order. Not sure if these 5 stars reviews are even real customers or relatives of all the employees at Team Mazda jsut to make thier location look good on Yelp... read more

I purchased a car from them about a month ago. It was a pretty quick buying process. But I do feel a bit shammed. When I was discussing the deal with a salesman I told them I didn't want an extended warranty, and they seemed fine with it. Then they pulled me to sign the papers and had added a whole different warranty which I was told was a "better deal." But it isn't. They really do not care about their customers after the purchase. I love my car but I do not recommend this dealership. Just as shady as the rest of them. For example, I've been trying to figure out how to actually pay my car note for a week & they actually put the wrong finance company on my contract, so that was fun to figure out. read more

The service department, especially Dominic , is great. They have always given me excellent customer service! The issue for me my Mazda CX-30. After purchasing it in Dec 22,2023 by May the engine had to be replaced. I had to have it back on the shop this past week, due to a part needed for the engine. I am truly concerned how safe it is to drive this almost new car read more

I just purchased my leased 2020 Mazda CX5 from Team Mazda and it was a smooth and easy process. Special thanks to Nathan Merrill, Product Team Specialist. His professionalism and guidance was exemplary. Thanks so much, Laurie McGuire read more

Ibrahim did an amazing job helping us get our first car. My husband and I took a long time reading through documents, asking him tons of questions. He was so patient and never rushed us even though he had to stay late on a Friday night. Thank you Ibrahim! read more

The Team at Mazda has been quite thorough, helpful, kind and courteous. GREAT Customer Service! Dominic & Damian in Service reliable and, again, courteous. I've had my Mazda 3 Hatchback for 7 years now, runs great with intentional timely service. Thank you Team @ Mazda!! read more

recommend! Rarely do you have a really seamless experience at car dealerships. Sean at Team Mazda was amazing, responsive, kind, helpful, and always looking forward to making a deal work. Be it text, email, or in person, I appreciate the clear communication throughout! Loving my new cx-5 read more

Probably the worst experience I've had walking into a car dealership. I've bought multiple cars in the past and sell cars for a living for the past 7 years. Being on this end of it is not something I enjoy. I walked into the showroom and there was not a soul in site so I called in and spoke with I'm not sure his name he didn't tell me (middle eastern man) told him I was outside and what I wanted, asked for him to look in his computer cause I didn't see it on the lot and grab the key. He came out, yelled at me across the lot, still did not introduce himself and proceeded to tell me to pick one. I said well I told you what I wanted I didn't see it can you check your system. He then grabbed a key for a turbo which I did not want and told him that, he looked at me with a HORRIBLE look (mind you he did not have a mask on this entire time) when he was inside copying my license he told me that this new car was the complete wrong car for me, I said huh? He said yes here's the perfect car, a CPO, do you know what that is? I said yeah but I want new I have a current 2019 I just want to upgrade. He said well this certified used will be perfect for you, I said absolutely not I know what I want thanks. Mind you I had my company jacket on this whole time with my hair covering it. When I proceeded to move my hair and he saw I was in the car business he was rude and said ok go ahead see you when you're back. I got back from my drive and he was still so rude, asked me what I do at my store I said sales and he proceeded to tell me no I don't sell cars. Oh is it because I'm a woman? I can't sell cars? Ok. I have 700 plus credit not that that matters and intended to buy a car from this store, my local dealer, the next day and this man treated me so poorly like I was some young dumb woman that he was going to try to take advantage of and treat like sh*t. This is the reason car sales people have a bad reputation. I wouldn't do business with these people if they were the last dealer around. Unprofessional and UNSAFE, with no mask on. I went right down the street and bought from Vacaville and had the best experience from their team. read more

I recieved a notice from DMV that there is an issue with my registration. Turns out that the workers at mazda vallejo sold us a car that was supposed to goto enterprise. We bought the car in Feb and got the notice this July. The workers at Vallejo Mazda were informed about this issue in April. We tried contacting them and we were told that we'd get a call back from the manager. It's been a week now and no call. Still waiting on a resolution. Shady business wouldn't recommend buying from them. read more

Nate at team Mazda was super helpful and attentive. Got me financing approved through the phone and schedule a test drive the next day. Nate made the whole buying process simple and easy without having to spend hours at the dealer. If your looking for a new ride check out Nate and the team. Highly recommend! read more

Purchased this car yesterday from DGDG Vallejo && I am very happy for their service. Thank you Ms. Doreen Jey Tan Villa for helping me getting this car & Thank you to the sales prep. Kay shahid for Assisting us. I recommend dgdg vallejo car dealership to everyone that is been looking for brand new car! Thanks again Doreen. read more

Team Mazda - Auto Repair Near Me - Vallejo, California

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I have used the Mazda service center multiple times for both our Mazda and Honda. Recently, the Mazda needed to have some warranty work completed. Dominic was great, explained exactly what was needed and provided a loaner without my even having to ask. Good service centers are hard to find. This is one. read more

We had a wonderful experience with Team Mazda Vallejo and our salesman Kay Shahid! He did everything he could to accommodate our requests and give us the best deal possible within our budget! As a first time car buyers in the US we had a lot of questions and he had the answers to everything which made the whole process so easy! 10/10 recommend read more

Team Mazda - Auto Repair Near Me - Vallejo, California

Went in to test drive three cars at the dealership with Cory today. I appreciated his knowledge on the vehicles and not pressuring us. Narrowed down our model and make. Now we are looking into which features. Cory thank you for your help today. I'm glad you are local. Can't wait to get our car from you! We will keep you posted! read more