If you have low tolerance for BS - this is the place for you…read more Carlos was extremely helpful in responsive in getting me the best deal possible, and even came in on his day off to fit MY schedule! I've traded in a few cars in my life, and always without fail, you get one price over the phone, and then once they get you in-person they start with excuses why they can't honor it - but NOT here. They didn't try to talk their own offer down even after seeing damages on the car they didn't know about when they gave the initial offer. They made the process very smooth and pleasant, and when I turned down extra services at the point of purchase, they were super respectful about it, and didn't try to aggressively push it. I would definitely come back to them and recommend them to my own friends and family.

I took my son's car to Team Chevrolet Vallejo for an oil change. I was told they would take care of…read morecertain things, but unfortunately, much of what I was told turned out not to be true, Later that same day, I received a text message from the service manager saying that the car was ready. I replied to the text asking whether someone could pick me up or if I should call an Uber. He responded that the connection was bad and that he could not read my message properly. I eventually found my own ride back to Team Chevrolet Vallejo. When I arrived, there was one man behind the service desk. I told him I was there to pick up my car, and he simply handed me the key. The moment I started the car, I noticed that the tire-pressure warning light was on, and had not even left the dealership. I immediately told the employee about the tire-pressure warning light. He told me to drive the car over to the shop area. I asked him whether he wanted me to drive it over myself or whether someone from the dealership should do it. He told me it was okay for me to drive it over. What happened next was even more disappointing. I saw the employee speaking to a technician, and then the technician came over to me with an aggressive and unprofessional attitude and asked, "What can I do for you?" I told him to ask the service advisor because he already knew why I was there. The technician gave me an unprofessional look and then told me, "It's okay, just drive it. You'll be okay." I told him no. The vehicle came in without the tire-pressure warning light on, and I expected to receive it back in the same condition. He then said, "Okay, one minute, " and returned with a Temu small scanner. He plugged it into the OBD port without even turning the ignition on, with the key in my hand, and immediately told me there was nothing wrong with the tires because there was no code I said really, At that point, I felt like I needed to leave because I was being treated as though I did not understand anything about vehicles. What they did not know is that I have been a mechanic for more than 34 years, and I understand how these systems work, and the way this situation was handled was neither professional nor technically convincing. When the car was at the shop they sent me a video of the tech saying the rear brake pad hit the metal so he recommended replacing the pads and rotors right away, i was going to have him do the brakes job but the way they treated me I change my mind, on my way back home from the dealership the radio start acting strangely, at the time I was replacing the rear brake pads on the car, driver side wheels was completely loosed, at the time I dropped off the car I told them this is my son's car, I have it on video and the rear brakes was 40%. My concern is not only the tire-pressure warning light. It is the poor communication, the dismissive attitude, the lack of professionalism, and the way I was treated after bringing the vehicle in for a simple oil change. A customer should not bring in a vehicle without warning lights and receive it back with a warning light on, only to be told to "just drive it. So I contacted the store manager to explain what happened, and I was told someone would get back to me the next day, but that never happened. I also tried contacting the store manager more than four times, and my calls were ignored. I then went to the dealership and spoke with the service manager and explained the situation. He told me I was wrong and claimed the vehicle could be properly checked with a scanner without the ignition being on. He also said someone would call me because he was busy, even though there was no one else there at the time--it was just him and me. Despite that, I still have not received a response I am giving Team Chevrolet Vallejo 30 days to correct the problem they caused. If this is not resolved, I will file a complaint with the California Bureau of Automotive Repair and consider taking legal action. zeibmw@aol.com

Great service. I have a high performance supercharged mustang and they were able to…read moreGet my car taken care with no issues. Where other dealers dont know how to take care of modified cars this place does. Fast and convenient. Their service manager Don Roberts definitely knows how to take care of his clients.

Great service...super helpful service advisor ,Victor. You really helped to ease our minds…read moreregarding our F150. We are in the middle of a coast to coast road trip so this was a great stop!

My husband and I were searching for a second family car, and after doing some research, I knew I…read morewanted a 2026 Toyota Camry. From the beginning, Lamont Jones really took the time to listen to exactly what we were looking for. He wanted to make sure he found me the right car while staying within our price point--and I can absolutely say he killed it! He found us exactly what I wanted and made the entire process so easy and seamless. This was definitely the easiest and smoothest experience I've ever had purchasing a vehicle. I truly appreciate Lamont for listening to what we wanted, working within our budget, and making it happen! If you're looking for someone who will actually listen, put in the work, and make the car-buying process stress-free, I highly recommend Lamont Jones. We couldn't be happier with our new 2026 Toyota Camry!

Wanted to thank Tyler Caruso for helping me pick out my 2027 Land Cruiser. Traded in my Honda…read moreAccord while there & it was a smooth process and Tyler was great to work with. Also wanted to give a shoutout to Elliot Mamauag in finance who was very helpful explaining options & making signing all the paperwork that comes with purchasing a new car a little less boring. Highly recommend Jimmy Vasser, was in and out in less than 2.5 hours!

Helped a friend buy a 2026 Mazda CX30 yesterday as well as trading in her 2018 Civic LX…read more Process couldn't have been smoother with the help of Jet and Angel and the price paid was a great deal as was the price received for the trade in. This is the best Mazda dealer within 50 miles of Santa Rosa. Highly recommended.

HORRIBLE!!! First of all, I purchased a brand new 2026 Mazda 3 sedan preferred in February 2026. My…read moresales guy Sean was excellent. On March 13, 2026 (1 month later) my "engine malfunction light came on stating "Drive at moderate speeds...have the vehicle inspected by your dealer". Really??? I am a commuter and it's 6am! Pure disappointment and buyer's remorse. I was instructed to take car into nearest dealer.I had to find a dealer close to my job who informed me I needed a new thermostat--really????? Next, my fuel gauge was not communicating with the app. According to my gas gauge, I commuted 60 miles and it did not move. I took car back again. I tried to trade car in but but I would've taken an $8000 loss so I'm stuck with a car I hate and do not trust. I guess this is what happens when you go from a Honda to a Mazda....This was my wife's experience and we're not happy...

Was looking for a vehicle on the Internet and I seen a car I really liked I decided to take the…read moredrive and check it out . I've gotta say they are so nice very helpful and not pushy. I love my new car! I will definitely recommend this dealership to whoever is looking for a good quality used car!

Not only car broke down in 2 days they couldn't even get DMV paperwork right. didn't get to see my…read moretitle in 8 months started to think I got scammed with the vehicle and they just took my money finally got the title and still was having title transfer issues with the Dealership and the vehicle is itself needed $6000 in repair within the second day of me owning it couldn't get anything right

Our family recently had the pleasure of purchasing a truck from here, and wanted to share our…read moreoutstanding experience! What truly set Vallejo Jeep Dodge apart was their customer service and partnership in getting the deal done. We had done our research and visited several other dealerships, but none could match the value and transparency offered here. We are incredibly grateful for the exceptional service and care we received. We wholeheartedly recommend Vallejo Jeep Dodge to anyone in the market for a new vehicle. You won't be disappointed!

Brought my jeep in for a recall 2 weeks ago and my car has never had any issues. i keep up with…read moremaintenance and have all my records and my car has always ran awesomely until leaving it at the dealer to deal with the recall checks. I literally drive my car to work less than 1o minutes away from my home. Today I'm driving home and I get a check engine light, auxiliary battery light on and auto start notification so I head straight to the dealer which happens to be Vallejo Jeep. I made my purchase in Napa and bought new but this was the dealer who had checked the vehicle 2 weeks prior for recalls. My engine is struggling and idling high and of course they run a diagnostic on it and coincidentally they tell me I need to replace the crankshaft and and some other part that of course isn't covered under powertrain warranty. This is going to be over $3000 with their applied discounts. Why have I never had any issues before? Why only after they put their hands on my jeep. I do have a camera in my vehicle and will definitely be going through my footage as it picks up audio and video from inside and outside vehicle. I am very upset and honestly feel like I'm being scammed and I did let them know that. I already have trust issues with this dealership because in taking it there before just for simple maintenance fluids were supposed to be replaced and tires rotated and they were not. I put more trust in Jiffy Lube and that says a lot. So if they end up redeeming themselves I will gladly change my review. For now I just have to give things the benefit of the doubt. Am I pissed? Yes, very because this is just too coincidental. My car literally drives to and from work 10 minutes away, no long trips or off-roading. I will update my review once my vehicle is finished with service. I will say that seeing reviews on here doesn't make me feel any better, especially when one of the "good reviews" comes from the GM himself. We shall see.

Let me start with saying, I was once a HUGE Hyundai fan. My family has owned some 15 Hyundais over…read morethe years, however given my experiences with Hyundai as a Company and what I consider a lack of quality over the past few years, I cant see us ever purchasing another Hyundai. I would like to replace the current vehicles with another manufacture, but Hyundai vehicle resale/trade in value is terrible due to the level of quality and what is perceived by many of us Hyundai owners, as a lack of REAL Customer care at the corporation level With that being said, we do still own 5 Hyundais and this IS The place to have your Hyundai or KIA serviced. I have used several other dealers in the bay area and this is by far the best of the best. From the moment you walk in the door, you are treated like they value you and your business. Jordon and the entire team are Friendly, professional and make the time to listen and hear your concerns and needs. They do a complete inspection of the vehicle and give you a report when you pick up the vehicle. This is NOT a hard sell to get you to purchase more services and parts, although I am sure they would appreciate the additional business, but rather letting you know how your vehicle is performing and how to trey and ensure it is running at optimum condition. A few things they also do that is what I consider above and beyond. You can get a shuttle back home or to your place of business if the wait is too long as well as they will send a vehicle to pick you up when its ready. And when you arrive, not only are getting your vehicle back with the services done right, but it is also WASHED and VACUMMED. Hey now! As long as we own these Hyundai's, this is the dealership where I will have them serviced

Extremely disappointed with this dealership. My boyfriend purchased a car from them, and the…read moredealership failed to do their part by sending the necessary documents to the bank for payment. The bank specifically stated that they never received the required documents from the dealership. Instead of taking responsibility for the delay, the dealership handed my boyfriend a paper claiming that he failed to have the bank make the payment. This is completely misleading when the bank confirmed that the dealership had not submitted the paperwork needed to process the payment. Customers should not have to deal with unnecessary stress or be blamed for something that is the dealership's responsibility. We expected better communication, professionalism, and follow-through after purchasing a vehicle. Do better.

AVOID THIS PLACE ~ They aren't honest with customers, they'll say anything just to get you there --…read moreand they're selling cars with MAJOR issues that you'll need to fix. I spoke to them multiple times over phone and text. Asked multiple times why the car I was interested in was a couple thousand below market. Their website intentionally had photos of the car that suggested it was clean. Were huge rips in the front seat, and the windshield had multiple issues, wasn't even drivable (neither was mentioned, or in the photos -- even though they knew i was coming from an hour away, and renting a car). They instantly said they'd drop $200 more for the seat & the windshield each, they just lied to me to get me there (on my time and money). Was still cheap enough i had it pre purchase to look at it, mechanic said there was over $3,000 in just labor that this car needed (for a car under 8,000..) They are misleading people on purpose, not telling the truth -- and selling cars with thousands of dollars of fixes needed. AVOID THIS PLACE!!!!

This business needs to be closed down before someone gets hurt. My car shut down on the freeway…read morehours after the purchase. I've had nothing but problems ever since. 707 Motors says it's not there issue.