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M & J Auto Sales

2.8 (23 reviews)
Open • 10:00 am - 7:00 pm

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Hanlees Chrysler Dodge Jeep Ram of Napa

Hanlees Chrysler Dodge Jeep Ram of Napa

(110 reviews)

Billy, Carlos, and Lilly are rockstars! They took great care of me. My 2021 Chevy Silverado had…read morebeen giving me transmission issues over a period of 8 months. I made the decision to switch over to Ram. I ended up paying a visit to Hanlees and purchased a new truck. Billy is the most humble and respectful car sales guy I've ever met. He was not pushy in any way. He was such a sweetheart. My husband and I ended up having a great conversation with Carlos. Billy sent me a follow up text to see how things were going with my new truck. I highly recommend Hanlees in Napa.

Avoid this dealership if you value customer service…read more This review is specifically about Carlos Barrera and the Sales department. To be clear, the Service department has been excellent -- professional, reliable, and willing to step in when Sales fell short. Special thanks to Maui Oregon in Service, who worked hard to make up for Carlos's lack of follow-through. On December 27, 2024, I purchased a Jeep Renegade from Carlos. The car had several issues that were written into the contract to be repaired. Because it was dark at the time of purchase, we couldn't fully inspect the vehicle. Later, additional problems surfaced, which Carlos also promised to address. Unfortunately, he stopped responding to me altogether. It wasn't until I posted a negative review on Google/Yelp four months later -- which Corporate noticed -- that he finally reached out. The delays were extreme. It took until April for repairs to begin, and our vehicle was out of service for more than a month. While a loaner car was provided, this did not excuse the lack of communication and accountability. To make matters worse, I later learned from Service that if the vehicle had been left with them at the time of purchase, the parts would likely have arrived within a week, not four months. You'd think Sales would be aware of that, but nope. By mid-May, most of the issues were resolved, but a dent and interior discoloration were left unaddressed. Service informed me that Carlos never passed along these items, despite assuring me he would. When I followed up, he ignored emails, responded once by text on June 3 promising to "look into it," and has ignored all communication since. See screenshot. I paid for a brand-new vehicle and was promised that all flaws would be fixed. That promise was not honored. Instead, I was met with months of silence, broken commitments, and an overall lack of professionalism from Sales. Now I will have to pay for the remaining repairs out of pocket somewhere else. If you are considering Hanlees, my advice is simple: buy elsewhere. The Service team may try to help, but the Sales experience with Carlos Barrera was a disaster. Do not put yourself through the same ordeal.

Kastner Honda - Beautiful 2025 Honda civic sport

Kastner Honda

(574 reviews)

Love my 2025 Hybrid Honda Accord Sport! Kastner Honda has shown superior service from the day I…read morewalked in. Forrest was my Sales person. Forrest, Craig and Bob took good care of me. Greg and service team are great! And the entire team is super friendly and treats me like family! I actually enjoy stopping in here just to say hello! Thank you all for such a great experience!

My wife and I came to this dealership with the full expectation to buy a brand new car from this…read moredealership. We were two signatures away from the deal, but solely because they were being extremely dodgy with us about what our final numbers were until we forced the finance manager to show us the numbers. The finance manager is one of the most disgusting people we have ever had the displeasure of dealing with ever. This guy was pushy, rude, and most importantly an absolute creep. He was forcing us into a deal we should have never signed, and wanted us to commit to $64k in debt for a Honda EXL. (For comparison, I bought the same car the next day for $30k cheaper.) When I left the room as my mother called me with a medical emergency, he then proceeded to ask my wife for her phone number and hit on her. Then when my wife said she was uncomfortable and pushed back on the deal he tried to pressure to sign the paperwork WHILE I WASN'T IN THE ROOM!!!! When she showed hesitance he became aggressive with her all while I was outside on the phone. When we left, we told them we had a medical emergency and I wasn't aware of what had happened just yet. The managers hunted me down asking "what happened". At that time I didn't even realize what the guy had done. After that I reached out to the manager and filed a complaint. In this day and age, there's no place for predatory men such as that financial manager. The way he preyed on my wife is absolutely disgusting and worrisome to think how many other women he's done this exact thing too.

Greenbergs Quality Motors

Greenbergs Quality Motors

(20 reviews)

I recently bought a 1999 Ford F-250 7.3 Power Stroke 4X4 from Greenbergs. There was no sales…read morepressure whatsoever. I was able to spend as much time as needed going under the truck and checking for leaks, brake wear, rust, engine operation, pretrip inspection, test drive, etc. Just wanted to say I appreciated Mark Cassidy's honesty. And he allowed me plenty of time to thoroughly inspect the vehicle, ask questions and make an educated decision. The vehicle checked out well and was a very clean 2 owner. Only issue was the two old batteries that came with the truck were having a tough time holding a charge after bringing the truck home. He had to use a booster to initially start it for me. But it stopped and started all day after that so I couldn't figure out why the batteries lost their charge the next day. I decided to replace them as they didn't sound strong and I didn't want to get stranded. I think the constant starting and stopping, and the glow plug preheating may have zapped the batteries. Other than that the truck performed very well during a 300+ mile road trip up to the Sierras and back, including a four wheel drive excursion on some pretty steep grades in loose dirt/gravel way above Sonora. The AC needs recharging as it's not as cold as it could be on that extended trip through the hot central valley, but i'll save that expense for a later date. They serviced the truck before they put it on the lot for sale, as the oil was clean and the trans fluid was new. Truck was competitively priced and Mark knocked off an additional amount the day I bought it. So thumbs up for Greenbergs, they always carry a good inventory of 1/2 ton, 3/4 ton and commercial trucks in various drive configurations. I've had previous experience working on diesel engines and prefer diesel because of the torque, pulling power, and reliability. Check 'em out if you're looking for a used rig in or around Napa, CA.

Jeff Mitchell was great to deal with-negotiated a great price and the truck was exactly what we…read morewere looking for-highly recommend this dealership!

M & J Auto Sales - car_dealers - Updated October 2026

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