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    The Lamont Jones Experience

    5.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    2 years ago

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    5 years ago

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    Rave Motors

    Rave Motors

    5.0
    (7 reviews)

    I had an amazing experience working with Andrew at RAVE Motors. His knowledge of BMWs is on a…read morecompletely different level -- he broke everything down for me in a way that made the whole process easy and stress-free. I came in with a specific budget and certain expectations on style and quality, and he somehow found the perfect car that checked every single box. What really stood out was his professionalism. Andrew communicates clearly, follows through on everything he says, and genuinely puts his clients first. You can tell he cares about getting you into the right car, not just making a sale. He walked me through all the details, explained the pros and cons of each option, and never made me feel rushed or pressured. If you're looking for a BMW or just want an honest, knowledgeable small-business owner who will take care of you from start to finish, I highly recommend RAVE Motors and working directly with Andrew. I couldn't be happier with my car or the experience.

    I recently purchased a vehicle from Rave Motors and couldn't be happier with the experience. As a…read moreyoung business owner, he is remarkably professional, honest, and knowledgeable about every car on his lot. What stood out most was his transparency throughout the entire process--no pressure, no hidden fees, just straightforward answers to all my questions. Communication was excellent; he responded to texts and calls almost instantly, even outside regular hours. It's clear he genuinely cares about his customers and takes pride in finding the right car for the right person. Highly recommend doing business here !!! You'll deal directly with someone who is smart, trustworthy, and truly passionate about what he does. Will definitely return for my next purchase!

    Kastner Honda

    Kastner Honda

    4.6
    (569 reviews)

    We had an excellent experience purchasing our son's car at Honda Kaster. The team went above and…read morebeyond to accommodate our needs and budget while providing exceptional customer service throughout the entire process. Everyone in the dealership was incredibly welcoming. Special thanks to Alexis for handling our paperwork, Jefferson for making the financing process seamless, Manager Greg for working out with our demands and especially Tita Leffy for negotiating with the bank to help us achieve our desired budget. The family-friendly amenities if you bringing your toddlers, including a children's play area, complimentary snacks, and beverages, keep everyone comfortable while you wait.

    My wife and I came to this dealership with the full expectation to buy a brand new car from this…read moredealership. We were two signatures away from the deal, but solely because they were being extremely dodgy with us about what our final numbers were until we forced the finance manager to show us the numbers. The finance manager is one of the most disgusting people we have ever had the displeasure of dealing with ever. This guy was pushy, rude, and most importantly an absolute creep. He was forcing us into a deal we should have never signed, and wanted us to commit to $64k in debt for a Honda EXL. (For comparison, I bought the same car the next day for $30k cheaper.) When I left the room as my mother called me with a medical emergency, he then proceeded to ask my wife for her phone number and hit on her. Then when my wife said she was uncomfortable and pushed back on the deal he tried to pressure to sign the paperwork WHILE I WASN'T IN THE ROOM!!!! When she showed hesitance he became aggressive with her all while I was outside on the phone. When we left, we told them we had a medical emergency and I wasn't aware of what had happened just yet. The managers hunted me down asking "what happened". At that time I didn't even realize what the guy had done. After that I reached out to the manager and filed a complaint. In this day and age, there's no place for predatory men such as that financial manager. The way he preyed on my wife is absolutely disgusting and worrisome to think how many other women he's done this exact thing too.

    M & J Auto Sales

    M & J Auto Sales

    2.8
    (23 reviews)

    Bought a car from here in Aug 2019. It has taken me this long to cool down from the experience. Let…read moreme explain... We researched the model car we had our eye on, including known issues for the year and KBB value. The one on this lot was priced high, but we rationalized that it was due to low miles for the year. Just in case, though, we took it to the Toyota dealer to have it inspected. As we were literally pulling away from the lot after having just purchased it, the check engine light came on. Not a great feeling when you just dropped $11k for a 13 year old vehicle. In retrospect, the light was probably in during the test drive too, but I didn't notice that because I was focused on so many other things. You sort of just assume warning lights won't be flashing when you're buying a car. Once home, had the car checked out by our trusted mechanic only to discover that the steering column was broken (!). We had them fix it to the tune of $800. I returned to M&J and explained the situation and got the "too bad so sad" response from them. They refused to even split the cost with me and further accused me of breaking it and that the car was perfect when they had it. First of all, how does one break a steering column driving on flat roads within a mile radius of the lot? I have never in my life broken the steering column in a car. I'm not even sure what stress the car (which is equipped with 4WD btw) would need to go through to make that happen. Second, to the point that we had the car independently inspected, apparently they don't include checking random things that usually don't randomly break in their 54 point inspections. They also do not check for warning lights apparently. All of this could have been right by the dealership to split the cost with me, which they refused to do. It left me feeling ripped off. Slimy business owners need to be called out so thank god for Yelp. Do yourself a favor and steer clear of this business, unless you are a mechanic and know what you're buying into. Otherwise you may get left holding the bag for some expensive repairs like I was.

    These people are very easy to do business with. Nick, Moody, and Jose are all the type of gentlemen…read moreyou find when the sun is shining on ya. The car I'd initially inquired about by email was sold before I got a chance to get up there, and Nick let me know. I told him what I was looking for, and he told me about a recent acquisition. Couple days later, we had a deal. Seems simple enough, right? I'd been looking for a car in this area for months. These folks stand out.

    Hanlees Chrysler Dodge Jeep Ram of Napa

    Hanlees Chrysler Dodge Jeep Ram of Napa

    2.7
    (109 reviews)

    Billy, Carlos, and Lilly are rockstars! They took great care of me. My 2021 Chevy Silverado had…read morebeen giving me transmission issues over a period of 8 months. I made the decision to switch over to Ram. I ended up paying a visit to Hanlees and purchased a new truck. Billy is the most humble and respectful car sales guy I've ever met. He was not pushy in any way. He was such a sweetheart. My husband and I ended up having a great conversation with Carlos. Billy sent me a follow up text to see how things were going with my new truck. I highly recommend Hanlees in Napa.

    Avoid this dealership if you value customer service…read more This review is specifically about Carlos Barrera and the Sales department. To be clear, the Service department has been excellent -- professional, reliable, and willing to step in when Sales fell short. Special thanks to Maui Oregon in Service, who worked hard to make up for Carlos's lack of follow-through. On December 27, 2024, I purchased a Jeep Renegade from Carlos. The car had several issues that were written into the contract to be repaired. Because it was dark at the time of purchase, we couldn't fully inspect the vehicle. Later, additional problems surfaced, which Carlos also promised to address. Unfortunately, he stopped responding to me altogether. It wasn't until I posted a negative review on Google/Yelp four months later -- which Corporate noticed -- that he finally reached out. The delays were extreme. It took until April for repairs to begin, and our vehicle was out of service for more than a month. While a loaner car was provided, this did not excuse the lack of communication and accountability. To make matters worse, I later learned from Service that if the vehicle had been left with them at the time of purchase, the parts would likely have arrived within a week, not four months. You'd think Sales would be aware of that, but nope. By mid-May, most of the issues were resolved, but a dent and interior discoloration were left unaddressed. Service informed me that Carlos never passed along these items, despite assuring me he would. When I followed up, he ignored emails, responded once by text on June 3 promising to "look into it," and has ignored all communication since. See screenshot. I paid for a brand-new vehicle and was promised that all flaws would be fixed. That promise was not honored. Instead, I was met with months of silence, broken commitments, and an overall lack of professionalism from Sales. Now I will have to pay for the remaining repairs out of pocket somewhere else. If you are considering Hanlees, my advice is simple: buy elsewhere. The Service team may try to help, but the Sales experience with Carlos Barrera was a disaster. Do not put yourself through the same ordeal.

    The Lamont Jones Experience - car_dealers - Updated August 2026

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