I had an amazing experience working with Andrew at RAVE Motors. His knowledge of BMWs is on a…read morecompletely different level -- he broke everything down for me in a way that made the whole process easy and stress-free. I came in with a specific budget and certain expectations on style and quality, and he somehow found the perfect car that checked every single box. What really stood out was his professionalism. Andrew communicates clearly, follows through on everything he says, and genuinely puts his clients first. You can tell he cares about getting you into the right car, not just making a sale. He walked me through all the details, explained the pros and cons of each option, and never made me feel rushed or pressured. If you're looking for a BMW or just want an honest, knowledgeable small-business owner who will take care of you from start to finish, I highly recommend RAVE Motors and working directly with Andrew. I couldn't be happier with my car or the experience.

I recently purchased a vehicle from Rave Motors and couldn't be happier with the experience. As a…read moreyoung business owner, he is remarkably professional, honest, and knowledgeable about every car on his lot. What stood out most was his transparency throughout the entire process--no pressure, no hidden fees, just straightforward answers to all my questions. Communication was excellent; he responded to texts and calls almost instantly, even outside regular hours. It's clear he genuinely cares about his customers and takes pride in finding the right car for the right person. Highly recommend doing business here !!! You'll deal directly with someone who is smart, trustworthy, and truly passionate about what he does. Will definitely return for my next purchase!

I just purchased a used car from this liquidation center here in Napa and I'm so glad that I did…read more The cars there are at a reasonable price. They will let you test drive for however long you want and Bill says he takes all the cars home to and from to make sure that there are no "surprises". They also never pressured us into a certain car and weren't pushy. I would definitely go back here for another car if it was needed but hopefully the one I just got will last for a long time!

Somehow when someone needs a ride to pick up there car they call me. Ive had 2 different friends…read moreask me to do this to this particular dealership. Not even close to where i live. They are Great. They are Friendly and treat everyone as a potential customer even if they know you are not looking. They were Awesome!

Alexas was very helpful on getting me the right deal on my new Camry. Gave me a lot of helpful…read moreadvice as well. Love my new car it runs great! Thanks for getting me back driving on the road Alexas!

Alexis was the person who helped us. He is wonderful, I definitely will go back to Kastner Honda..read more

My husband and I were searching for a second family car, and after doing some research, I knew I…read morewanted a 2026 Toyota Camry. From the beginning, Lamont Jones really took the time to listen to exactly what we were looking for. He wanted to make sure he found me the right car while staying within our price point--and I can absolutely say he killed it! He found us exactly what I wanted and made the entire process so easy and seamless. This was definitely the easiest and smoothest experience I've ever had purchasing a vehicle. I truly appreciate Lamont for listening to what we wanted, working within our budget, and making it happen! If you're looking for someone who will actually listen, put in the work, and make the car-buying process stress-free, I highly recommend Lamont Jones. We couldn't be happier with our new 2026 Toyota Camry!

Wanted to thank Tyler Caruso for helping me pick out my 2027 Land Cruiser. Traded in my Honda…read moreAccord while there & it was a smooth process and Tyler was great to work with. Also wanted to give a shoutout to Elliot Mamauag in finance who was very helpful explaining options & making signing all the paperwork that comes with purchasing a new car a little less boring. Highly recommend Jimmy Vasser, was in and out in less than 2.5 hours!

Great service...super helpful service advisor ,Victor. You really helped to ease our minds…read moreregarding our F150. We are in the middle of a coast to coast road trip so this was a great stop!

Great service. I have a high performance supercharged mustang and they were able to…read moreGet my car taken care with no issues. Where other dealers dont know how to take care of modified cars this place does. Fast and convenient. Their service manager Don Roberts definitely knows how to take care of his clients.

Raymond was an excellent salesman! Straight to business and was really chill and kind. Would…read morerecommend anyone to come here to buy their next car! Would give more than 5 stars if I could!

Lamont is your guy! He makes it easy! No pressure all love and understanding! I'd come get a car…read morefrom him again!

Im over 50 so I have bought a car or 2 but never have I had it so easy. Needless to say, I did know…read morewhat I want and I even knew how much I wanted to pay. Saturday, I walked into the dealership, asked to test drive a truck, and I took it for a cruise. When I got back, I asked for the best price they would offer. They came back with an out the door (tax included, no hidden fees) offer in seconds. I quickly said thank you and "write it up". I had to send my wife home to grab the checkbook. (we live local) before she could return with the check, I already signed all the paperwork, the car was cleaned and detailed, the tank was filled, and I was ready to go. I kid you not, start to finish. I was out the door in under an hour with keys in hand. Normally, I hate buying a car. I would rather go to the dentist with a mouthful of cavities then sit in most dealerships. Napa Nissan Is Family owned and I shows. Thanks

I would not recommend buying from this place. I had seen a vehicle I was very interested in and…read moreplaced it on hold. I tried to send an auto inspector to look at a vehicle and the dealership called me saying it was sold minutes after. I had barely test drove it the day prior, that was extremely frustrating.

Jeff Mitchell was great to deal with-negotiated a great price and the truck was exactly what we…read morewere looking for-highly recommend this dealership!

Dealt with Jeff yesterday to purchase a cargo van. Such a pleasant experience. We had gone to two…read morelarger dealerships and were completely turned off by the pushy sales guys. The process was very efficient (I was being inpatient as I had my baby with us) and took less than 45 minutes to drive out of there with a new truck. Seems like the still have the small family run business morale which is nice to see. Recommend going if you are in search of cargo van, work trucks etc.

These people are very easy to do business with. Nick, Moody, and Jose are all the type of gentlemen…read moreyou find when the sun is shining on ya. The car I'd initially inquired about by email was sold before I got a chance to get up there, and Nick let me know. I told him what I was looking for, and he told me about a recent acquisition. Couple days later, we had a deal. Seems simple enough, right? I'd been looking for a car in this area for months. These folks stand out.

Bought a car from here in Aug 2019. It has taken me this long to cool down from the experience. Let…read moreme explain... We researched the model car we had our eye on, including known issues for the year and KBB value. The one on this lot was priced high, but we rationalized that it was due to low miles for the year. Just in case, though, we took it to the Toyota dealer to have it inspected. As we were literally pulling away from the lot after having just purchased it, the check engine light came on. Not a great feeling when you just dropped $11k for a 13 year old vehicle. In retrospect, the light was probably in during the test drive too, but I didn't notice that because I was focused on so many other things. You sort of just assume warning lights won't be flashing when you're buying a car. Once home, had the car checked out by our trusted mechanic only to discover that the steering column was broken (!). We had them fix it to the tune of $800. I returned to M&J and explained the situation and got the "too bad so sad" response from them. They refused to even split the cost with me and further accused me of breaking it and that the car was perfect when they had it. First of all, how does one break a steering column driving on flat roads within a mile radius of the lot? I have never in my life broken the steering column in a car. I'm not even sure what stress the car (which is equipped with 4WD btw) would need to go through to make that happen. Second, to the point that we had the car independently inspected, apparently they don't include checking random things that usually don't randomly break in their 54 point inspections. They also do not check for warning lights apparently. All of this could have been right by the dealership to split the cost with me, which they refused to do. It left me feeling ripped off. Slimy business owners need to be called out so thank god for Yelp. Do yourself a favor and steer clear of this business, unless you are a mechanic and know what you're buying into. Otherwise you may get left holding the bag for some expensive repairs like I was.

Billy, Carlos, and Lilly are rockstars! They took great care of me. My 2021 Chevy Silverado had…read morebeen giving me transmission issues over a period of 8 months. I made the decision to switch over to Ram. I ended up paying a visit to Hanlees and purchased a new truck. Billy is the most humble and respectful car sales guy I've ever met. He was not pushy in any way. He was such a sweetheart. My husband and I ended up having a great conversation with Carlos. Billy sent me a follow up text to see how things were going with my new truck. I highly recommend Hanlees in Napa.

Avoid this dealership if you value customer service…read more This review is specifically about Carlos Barrera and the Sales department. To be clear, the Service department has been excellent -- professional, reliable, and willing to step in when Sales fell short. Special thanks to Maui Oregon in Service, who worked hard to make up for Carlos's lack of follow-through. On December 27, 2024, I purchased a Jeep Renegade from Carlos. The car had several issues that were written into the contract to be repaired. Because it was dark at the time of purchase, we couldn't fully inspect the vehicle. Later, additional problems surfaced, which Carlos also promised to address. Unfortunately, he stopped responding to me altogether. It wasn't until I posted a negative review on Google/Yelp four months later -- which Corporate noticed -- that he finally reached out. The delays were extreme. It took until April for repairs to begin, and our vehicle was out of service for more than a month. While a loaner car was provided, this did not excuse the lack of communication and accountability. To make matters worse, I later learned from Service that if the vehicle had been left with them at the time of purchase, the parts would likely have arrived within a week, not four months. You'd think Sales would be aware of that, but nope. By mid-May, most of the issues were resolved, but a dent and interior discoloration were left unaddressed. Service informed me that Carlos never passed along these items, despite assuring me he would. When I followed up, he ignored emails, responded once by text on June 3 promising to "look into it," and has ignored all communication since. See screenshot. I paid for a brand-new vehicle and was promised that all flaws would be fixed. That promise was not honored. Instead, I was met with months of silence, broken commitments, and an overall lack of professionalism from Sales. Now I will have to pay for the remaining repairs out of pocket somewhere else. If you are considering Hanlees, my advice is simple: buy elsewhere. The Service team may try to help, but the Sales experience with Carlos Barrera was a disaster. Do not put yourself through the same ordeal.