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Napa, CA

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The Lamont Jones Experience

5.0 (3 reviews)
Open • 11:00 am - 6:00 pm

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2 years ago

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Lamont J.

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2 years ago

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6 years ago

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Love my 2025 Hybrid Honda Accord Sport! Kastner Honda has shown superior service from the day I…read morewalked in. Forrest was my Sales person. Forrest, Craig and Bob took good care of me. Greg and service team are great! And the entire team is super friendly and treats me like family! I actually enjoy stopping in here just to say hello! Thank you all for such a great experience!

My wife and I came to this dealership with the full expectation to buy a brand new car from this…read moredealership. We were two signatures away from the deal, but solely because they were being extremely dodgy with us about what our final numbers were until we forced the finance manager to show us the numbers. The finance manager is one of the most disgusting people we have ever had the displeasure of dealing with ever. This guy was pushy, rude, and most importantly an absolute creep. He was forcing us into a deal we should have never signed, and wanted us to commit to $64k in debt for a Honda EXL. (For comparison, I bought the same car the next day for $30k cheaper.) When I left the room as my mother called me with a medical emergency, he then proceeded to ask my wife for her phone number and hit on her. Then when my wife said she was uncomfortable and pushed back on the deal he tried to pressure to sign the paperwork WHILE I WASN'T IN THE ROOM!!!! When she showed hesitance he became aggressive with her all while I was outside on the phone. When we left, we told them we had a medical emergency and I wasn't aware of what had happened just yet. The managers hunted me down asking "what happened". At that time I didn't even realize what the guy had done. After that I reached out to the manager and filed a complaint. In this day and age, there's no place for predatory men such as that financial manager. The way he preyed on my wife is absolutely disgusting and worrisome to think how many other women he's done this exact thing too.

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Five starts is not enough!…read more In this internet age when you request a part online you get a zillion answers in email and on the phone at inflated prices. Locally owned and/or family-owned business have almost disappeared in this sector. (This one and one in Oakland seem to be the only ones remaining.) ECO is a genuine family-owned business. I needed a side mirror for my 2005 Prius and they even had the color matching my car. I ended up getting the mirror, a replacement interior door panel, a center console door, and a speaker (to replace a rattling one). They even helped me install the mirror on-site (I didn't ask)! Backstory: Both father and son work here. The business has been existence for at least 20+ years. The father came from Afghanistan to study here before the Soviets, the Taliban, and the Americans arrived in that country. Both have engineering degrees (one, in aeronautics) and both decided that working in their own business was really what they wanted to do. I own a one-person electrical contracting business and have learned over the years that personal recommendations, integrity, and referrals are worth at least 10x an online review. That being said, this yelp review is apparently their first or second online review. They have been in business for over 20 years, and clearly do not a yelp review. The one caveat: They're located in American Canyon (near Napa)--a long, long, way for East Bay folks to travel. After a phone conversation and a 45+ minute ride, I conclude they were well worth the excursion. Might as well go visit wine country while you're at it :-).

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The Lamont Jones Experience - car_dealers - Updated October 2026

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