1. Carosell Motors

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Vallejo, CA

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Carosell Motors

4.1 (38 reviews)
Open • 10:00 am - 5:00 pm

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TONKA, welcome to the family!!!
Richard R.

CAROSELL Motors, this is a great car dealership! Allow me to introduce myself. My name is Richard! My experience here at CAROSELL Motors was when I was looking for a third car for myself, something fun to drive (would be my toy). After looking for weeks for a used Jeep Wrangler over the internet and dealing with used car salespeople, I came across CAROSELL Motors. I bought the car, and it has been more than a year since I have been in this vehicle. Got to commend "Eli," you made the car buying process feel so much less stressful. It had been a year since the purchase, and I had told him that I was going to give him a good, deserved review, if the vehicle was in good condition. Well, here it is! I am very satisfied with the repair of my vehicle at this dealership. My complements to Eli on a job well done. Thank you for your time and expertise, you really helped me find the perfect car, your customer service was excellent. It is also a pleasure to have met your father. I was so confident about the repairs they did on this car that after the purchase is when I took the vehicle in for a pre-purchase inspection (PPI). Upon inspection, I found out that the vehicle only needed a good drive, and to keep regular maintenance on it. I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job on my car. All things considered, I'll definitely be recommending CAROSELL Motors to my friends. I am very satisfied with the repair of my vehicle at this dealership. The work was carried out quickly and efficiently. My complements to Eli and family on a job well done. I know what he went through. Been there. Good Job Eli. It was maybe the best sales experience I've ever had. Just normal sales efforts, nothing that concerned me whatsoever.

Nissan X-Terra Pro4x
Alex D.

Update... Four years later and still going strong. I love my Nissan Xterra purchased from Carosell. Even though I moved to Hawaii, I was happy to see another vehicle from Carosell here, spotted an Audi Q5 with the Carosell plate frames!

Christina E.

Highly recommend CarOsell Motors. I felt like a kid in a candy store with how many awesome vehicles they have. Eli Nino, sales & finance mgr, ranks a 10 in my book. He doesn't pressure, respectively steps away while you test drive/discuss the vehicle, and his knowledge is second to none. Super happy with my new "weekend convertible"! It's absolutely perfect.

2004 PT CRUISER GT with flames
Whitley J.

I recently bought my first (used) car here and the whole family was very professional, warm and friendly. They allowed me to go on a very long test-drive, and checked in after 2 hours, and I returned 2 hours after that call lol. They have a bunch of used cars for a reasonable price and they're all in great shape. I would highly recommend them for anyone who is looking for a reasonably priced used car and wants a pleasant interaction with a cars salesman.

We  our new car thanks Eli at CarOsell Motors!
Jana H.

We want to give a huge shout out to Eli at CarOsell Motors in giving us awesome customer service at his family owned and operated car lot. Last Saturday we drove out to look at a car that I was interested in. Upon arrival Eli greeted us with warm handshake and didn't waste no time in getting us set up with the car. He handed us the keys and quietly stepped away to give us time to get the to know the car. No pressure whatsoever. This was a big plus. He was also very honest, informative and helpful with any questions we had about the car. We thank Eli and his father so much for giving us a great buying experience and definitely will refer any friends and family to CarOsell Motors in the future. Signed, Proud owner of 2012 Ford Edge Jana and Johnny

Eli and Eddie made my first time buying a car great! They were very helpful in helping me get exactly what I needed for my car! They worked really well with my needs and wants! Eddie was on top of it and texted me everyday to let me know updates on my loan and they helped get me a lower APR as well!!! 10/10 would recommend doing business with them! they are small but great! I love my new car and I tell everyone how smooth they made the process for me! thanks again for my Fiat

This is the best place to do business.
Darlene K.

The gentlemen are professional, friendly , and does not subscribe to pushy salesmen. The vehicles are clean, cared for, and affordable. We looked at 4 Minivans here, compared to other dealerships, this is the best price and services. I would consider this business for future vehicles. I recommend this dealership. Thanks Eli and Family

The defected car that they knew was messed up that they sold to me !!

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9 years ago

Great place to shop, very helpful and the salesman was very honest. I'm happy with my new car. THANK YOU Elia.

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Review Highlights - Carosell Motors

“Eli made the process simple and pretty darn quick - no 2-3 hours sitting around while the salesman tries to sell you some add on.”

Mentioned in 19 reviews

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BuySide Auto - 2018 Audi S4

BuySide Auto

(228 reviews)

SoMa

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

Team Chevrolet

Team Chevrolet

(514 reviews)

If you have low tolerance for BS - this is the place for you…read more Carlos was extremely helpful in responsive in getting me the best deal possible, and even came in on his day off to fit MY schedule! I've traded in a few cars in my life, and always without fail, you get one price over the phone, and then once they get you in-person they start with excuses why they can't honor it - but NOT here. They didn't try to talk their own offer down even after seeing damages on the car they didn't know about when they gave the initial offer. They made the process very smooth and pleasant, and when I turned down extra services at the point of purchase, they were super respectful about it, and didn't try to aggressively push it. I would definitely come back to them and recommend them to my own friends and family.

I took my son's car to Team Chevrolet Vallejo for an oil change. I was told they would take care of…read morecertain things, but unfortunately, much of what I was told turned out not to be true, Later that same day, I received a text message from the service manager saying that the car was ready. I replied to the text asking whether someone could pick me up or if I should call an Uber. He responded that the connection was bad and that he could not read my message properly. I eventually found my own ride back to Team Chevrolet Vallejo. When I arrived, there was one man behind the service desk. I told him I was there to pick up my car, and he simply handed me the key. The moment I started the car, I noticed that the tire-pressure warning light was on, and had not even left the dealership. I immediately told the employee about the tire-pressure warning light. He told me to drive the car over to the shop area. I asked him whether he wanted me to drive it over myself or whether someone from the dealership should do it. He told me it was okay for me to drive it over. What happened next was even more disappointing. I saw the employee speaking to a technician, and then the technician came over to me with an aggressive and unprofessional attitude and asked, "What can I do for you?" I told him to ask the service advisor because he already knew why I was there. The technician gave me an unprofessional look and then told me, "It's okay, just drive it. You'll be okay." I told him no. The vehicle came in without the tire-pressure warning light on, and I expected to receive it back in the same condition. He then said, "Okay, one minute, " and returned with a Temu small scanner. He plugged it into the OBD port without even turning the ignition on, with the key in my hand, and immediately told me there was nothing wrong with the tires because there was no code I said really, At that point, I felt like I needed to leave because I was being treated as though I did not understand anything about vehicles. What they did not know is that I have been a mechanic for more than 34 years, and I understand how these systems work, and the way this situation was handled was neither professional nor technically convincing. When the car was at the shop they sent me a video of the tech saying the rear brake pad hit the metal so he recommended replacing the pads and rotors right away, i was going to have him do the brakes job but the way they treated me I change my mind, on my way back home from the dealership the radio start acting strangely, at the time I was replacing the rear brake pads on the car, driver side wheels was completely loosed, at the time I dropped off the car I told them this is my son's car, I have it on video and the rear brakes was 40%. My concern is not only the tire-pressure warning light. It is the poor communication, the dismissive attitude, the lack of professionalism, and the way I was treated after bringing the vehicle in for a simple oil change. A customer should not bring in a vehicle without warning lights and receive it back with a warning light on, only to be told to "just drive it. So I contacted the store manager to explain what happened, and I was told someone would get back to me the next day, but that never happened. I also tried contacting the store manager more than four times, and my calls were ignored. I then went to the dealership and spoke with the service manager and explained the situation. He told me I was wrong and claimed the vehicle could be properly checked with a scanner without the ignition being on. He also said someone would call me because he was busy, even though there was no one else there at the time--it was just him and me. Despite that, I still have not received a response I am giving Team Chevrolet Vallejo 30 days to correct the problem they caused. If this is not resolved, I will file a complaint with the California Bureau of Automotive Repair and consider taking legal action. zeibmw@aol.com

Vallejo Hyundai

Vallejo Hyundai

(247 reviews)

I had an excellent experience working with Luis Gonzalez. From the moment I arrived, Luis was…read morefriendly, professional, knowledgeable, and genuinely helpful. He made the entire car buying process feel comfortable without making me feel pressured. Luis took the time to answer all of my questions, explain my options, and make sure I felt confident in my decision. His patience and customer service really stood out, and I truly appreciated how easy he made the experience.

Let me start with saying, I was once a HUGE Hyundai fan. My family has owned some 15 Hyundais over…read morethe years, however given my experiences with Hyundai as a Company and what I consider a lack of quality over the past few years, I cant see us ever purchasing another Hyundai. I would like to replace the current vehicles with another manufacture, but Hyundai vehicle resale/trade in value is terrible due to the level of quality and what is perceived by many of us Hyundai owners, as a lack of REAL Customer care at the corporation level With that being said, we do still own 5 Hyundais and this IS The place to have your Hyundai or KIA serviced. I have used several other dealers in the bay area and this is by far the best of the best. From the moment you walk in the door, you are treated like they value you and your business. Jordon and the entire team are Friendly, professional and make the time to listen and hear your concerns and needs. They do a complete inspection of the vehicle and give you a report when you pick up the vehicle. This is NOT a hard sell to get you to purchase more services and parts, although I am sure they would appreciate the additional business, but rather letting you know how your vehicle is performing and how to trey and ensure it is running at optimum condition. A few things they also do that is what I consider above and beyond. You can get a shuttle back home or to your place of business if the wait is too long as well as they will send a vehicle to pick you up when its ready. And when you arrive, not only are getting your vehicle back with the services done right, but it is also WASHED and VACUMMED. Hey now! As long as we own these Hyundai's, this is the dealership where I will have them serviced

Honda of Vallejo - Happy hubby with the amazing Cesar Gomez

Honda of Vallejo

(1k reviews)

This was my young adult daughter's first car-buying experience, so having the car lose the ability…read moreto start and turn over after only about four weeks was incredibly disappointing. We found ourselves dealing with multiple stranded-car situations and tow truck rides for a newly purchased vehicle, which was understandably stressful and frustrating. We eventually had the car towed to Honda of Vallejo, where we were assigned Ton in the Service Department as our advisor. From the very beginning, Ton was incredibly helpful, accommodating, and understanding of the urgency of getting the issue diagnosed and resolved. He kept us informed every step of the way and maintained constant communication throughout the process. What really stood out was how genuinely he treated us like valued customers--not just another service issue or number in line. He took the time to listen, answer our questions, and make sure we understood what was happening. He also went above and beyond by helping us find a resolution and secure a discount on an additional key, something we had previously been unsuccessful in getting assistance with through Sales and the GM. After such a frustrating experience, having someone like Ton step in and provide exceptional customer service made all the difference. We truly appreciate his professionalism, kindness, responsiveness, and genuine commitment to helping us. Thank you so much, Ton! Your outstanding service did not go unnoticed, and we are incredibly grateful for all of your help. I hope this message finds you and that you know how much we appreciate you!

Be cautious when shopping here if you plan to compare pricing…read more For the second time dealing with this dealership, simply referencing quotes from other dealerships was met with accusations of "strong-arming," and the conversation escalated in an unprofessional direction. I was also told I would be "blacklisted" for not moving forward with their offer after comparing options by Joshua Sasoy Internet Sales Director. If you're someone who shops multiple dealerships and negotiates based on market pricing, be prepared for a difficult interaction. I ultimately chose to purchase elsewhere under better terms and a smoother process.

Carosell Motors - car_dealers - Updated October 2026

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