If you have low tolerance for BS - this is the place for you. Carlos was extremely helpful in responsive in getting me the best deal possible, and even came in on his day off to fit MY schedule! I've traded in a few cars in my life, and always without fail, you get one price over the phone, and then once they get you in-person they start with excuses why they can't honor it - but NOT here. They didn't try to talk their own offer down even after seeing damages on the car they didn't know about when they gave the initial offer. They made the process very smooth and pleasant, and when I turned down extra services at the point of purchase, they were super respectful about it, and didn't try to aggressively push it. I would definitely come back to them and recommend them to my own friends and family. read more

I bought a second vehicle here. A couple weeks ago we took home a 2025 Chevy Equinox EV from Sean here at Vallejo Chevy. Sean was excellent to work with, and knowledgeable about the vehicle and its features. I'd give more than five stars if I could. I'm less satisfied with the time it took to get into the finance office and actually complete the deal. I think I could have built my own car in the time we wasted sitting there. But, it is what it is. read more

Damien is the guy you want to see as a service advisor. He is 100% professional and makes great suggestions to keep you going with your truck. I brought my Tahoe in and they took care of everything. He is polite , courteous and very respectful of your time. He communicates well and keep me updated on my Tahoe . The pricing was good and we made some adjustments for I had points on my Chevy app. I didn't even know about them. Some suggestions were made and I took care of that today with the air filters , and little things. Service was fast - and I was in and out quick. I had to be In the area and get my vehicles serviced at the dealers . I move around so I have used several and I will say this was a good experience. read more

Team Chevrolet - The lot from the service waiting room - Car Dealers Near Me - Vallejo, California

Came to buy a car with my husband. The process took an extremely long time. They had about 3-4 people talk to us to see if we wanted to add different things or change who we were getting our auto loan with. We declined. Then as we were signing the paperwork they had a ton of information on there incorrectly so we had to change and reprint the paperwork which made the process even longer. No one ever offered water or anything and we were there for about 4 hours. read more

This was my first time bringing my truck to them and it left a bad taste in my mouth. I asked for an itemized print out of all work performed and they didn't do it. I asked what the price was for the engine air filter before they replaced it and they just replaced it without my okay. $167.00 for a $10.00 dollar part. They deducted $30 from my bill for their incompetence. I feel like i was taken advantage of and it just doesn't feel good at all. If i would have known it was going to be that price i would have done it myself. Its an air filter for petes sake!!! read more

I was in need of a truck and Mother Nature said I needed it sooner rather than later. I found my truck through their website. Called in and asked for the absolute lowest out the door price as I'm not trying to sit at a dealership for 8+ hours. I know what I want just give me the numbers and team Chevy did just that. When everything was said and done (maybe an hour) I drove the 2+ hours to check the truck out and it was as advertised and described to me. There was a hiccup with the truck but team Chevy squared everything away. They have great hospitality, they are honest, and really work hard to achieve the consumers wants and needs. Shout out to Damian for taking my call and making everything get into place. Jet for crunching the numbers. Tina for her understanding and pushing for the customer. And Byron (byreeeeeeen iykyk) for handling the finance and having some good laughs. I've had many fails with dealerships but team Chevy didn't flop. They take care of their customers and it showed with their team working past hours to make sure I was satisfied. The trek was long but it was worth every penny for me. read more

See all

SIMPSONS CARTOON EPISODE SET IN VALLEJO! A bizarre question: Have you ever wondered what it would be like to live in a cartoon? It's a place populated by exaggerated "caricatures" of people, who think in exaggeratedly stupid ways and devise exaggeratedly crass, crude and clumsy schemes, which backfire on them. You can find out what living in a cartoon is like by reading the story below. It's called "Homer Simpson And The Sleazy Car Dealer." [Btw, you can expect a surprise "twist" at the end.] PHANTOM $7,000 Homer picks out a used car at a major car dealership. The salesperson inputs data in his computer, then informs Homer of the "out the door" price, which is $7,000 more than the sticker price! The salesman has secretly added $7,000 in "extras," without consulting Homer (presumably on orders from "above"). This dealership's salespeople add several thousand dollars to used cars' sticker prices, and they are confident that the customers won't notice! Such stupid thinking could only happen in a cartoon. But even Homer Simpson isn't gullible enough to be fooled by such a transparently crass, crude and clumsy scheme. He instructs the salesman to remove the "extras." Wanting to buy a car quickly and efficiently with no "fuss," Homer gives the dealership the "gift" of deliberately refraining from negotiating a lower price. He doesn't anticipate that they will try to gouge more money out of him by employing the pathetic ploy described above - and by employing the pathetic ploy described below... EXCLUDES EVERYTHING! The dealership's cartoon finance manager sells Homer a $2,000 "service protection plan," but neglects to point out (presumably on instructions from "above") the contract's carefully buried "exclusions" clause, which excludes everything of importance that is mostly likely to go wrong with a car. Later Homer notices this clause and informs the finance manager, in a phone message and an email, that he wishes to cancel the plan. The finance manager never responds, not even after 3 weeks (possibly hoping that Homer will miss the cancellation deadline?). Even Homer Simpson isn't gullible enough to be fooled by such a transparently crass, crude and clumsy scheme. So he cancels by calling the service plan provider...The finance manager is not the only employee to stop returning Homer's calls... THE TRULY DISGUSTING PART FYI: After deciding to buy the car, Homer arranges to pay the full price for the car in cash in 3 weeks' time (in the meantime, the dealership has him sign a financing agreement to guarantee the purchase pending the cash payment). Before the sale is finalized, all three of the employees assisting Homer (the salesperson, the finance manager and the finance director) call Homer frequently and return all of Homer's calls very promptly. As soon as the sale is finalized, and Homer is no longer of use to them, all three of them abruptly stop returning Homer's calls. This overtly shoddy, dismissive attitude is the truly disgusting part, which pushes Homer beyond his limit, to write this negative review. ROADRUNNER CARTOON Possessing zero business sense, the cartoon dealership and parent company managers are blissfully unaware of the financial repercussions of cheating and alienating a customer. They lose not only that customer's future business, but also the business of the people who read his negative review. The dealership staff devote all their energy to coming up with half-witted "schemes" to make a one-time dishonest "quick buck," but, by doing so, they sacrifice hundreds of thousands of "long-term bucks" from the potential customers who will avoid this dealership after reading this review. This is like a "Roadrunner" cartoon. The coyote devotes all his energy to devising pea-brained convoluted schemes, designed to capture the roadrunner; and then they backfire on him. BAD FIX Btw, on Homer's new car, a section of the body breaks away. Homer persuades the dealership to fix it (he does this in person, since they ignore his calls). A few days after they "fix" it, that section comes away again, so Homer takes it to an outside body shop. [Homer wonders if this defect might be the reason for the dealership spending so long "cleaning" the car, hidden from view, before he can drive it away.] UNEXPECTED "TWIST" I CONFESS: I DECEIVED YOU! The story above didn't happen in a cartoon. It happened in real life! The dealership employees are not exaggerated cartoon "caricatures." They are real people, who really do behave in that pathetic way and really do carry out those transparently crude and clumsy schemes! The customer wasn't Homer Simpson - it was me. And the dealership isn't fictitious - it's Team Chevrolet in Vallejo, part of the DGDG group of dealerships (whose management probably came up with those lame schemes). As you see, truth really is stranger (and cruder and clumsier) than cartoon fiction...Doh! read more

Trash company. They took a great dealership that Ken Ross spent years building a solid reputation for and they just through it off a cliff. Constantly firing loyal employees, repairs that never actually get done right the first time, sh*t management...it's just a total dumpster fire. I wouldn't even bring my car here to get a headlight bulb changed out. This isn't a knock on the employees, by the way. Strictly the management (or lack thereof). Take your business elsewhere and don't give it to these clowns. read more

NO Recommended these dealer TEAM CHEVROLET IN VALLEJO CA. There is a piece of The customer service is a piece of . I talk to the manager his name is Sam Ernest is the manager. He's the sama piece of They never call back. They never say when you gonna have your car fixed. for five years every year I took my car to fix a lake oil and they always say oh yeah we fix it, already and they never fix my car two weeks later same problem. read more

Kenyon and Ingrid were fantastic. Fast, transparent, easy going. The opposite of most car buying experiences. Could not recommend them enough if you're looking for a new car here. read more

Purchased new truck about a year ago & this dealership has their sh** together. Outstanding service and trustworthy. Brought my truck in today for its first service and Damien in service dept helped me out and was very helpful, polite, & respectful . read more

Team Chevrolet - 2024 Chevy Silverado 1500 ZR2 - Car Dealers Near Me - Vallejo, California

This review is long overdue! We purchased a very specific truck from Nathan Merril a few months ago and had the best experience from start to finish. We're located in Long Beach and flew into Vallejo for this vehicle, so it was crucial that everything was exactly as promised, and it was. We agreed on a fair price, and within two days of chatting with Nate, we had a new truck waiting for us. The process was quick, smooth, and completely stress-free. Nate was pleasant, honest, and easy to work with, and the dealership staff did an excellent job making sure the vehicle was prepped and ready to go the moment we arrived. Highly recommend! read more

I just purchased a 2017 Chevrolet Impala from them, and I could not be happier. From start to finish, they provided excellent customer service, went above and beyond to meet my needs, and exceeded every expectation. If I ever buy another car, I'll definitely get it from them. Thank you, Nate, the rest of the sales team, and finance manager. read more

I would summarize by saying the dealership was not as flexible on working with me as another competing dealer did in the end. They put their profits over prioritizing their customer experience, although they would still make profit. This is an example of why not to choose to work for a corporation owned dealership compared to a private owned dealer that I dealt with. I will not be coming back since this was my second time not feeling as easy dealing with this dealer. read more

The absolute worst experience and I'm still in it. Car went in 10/23....Still not done. This has been the single most horrendous experience I've encountered with a service department. It should never take over a month to fix any vehicle. Being without transportation and having to rely on uber has been extremely expensive on top of repair costs and then to finally get a loaner car 3.5 weeks later only for it to break down in less than a week. I'm at my wits' end. read more

Went in to get my car serviced for tire servicing, to get my sensors checked out and asked about a rattling noise the engine was making do to some damage that I know I did. After my car spent a day at their shop, I left with only having the tires serviced but they didn't turn off the check light on my dash, didn't get to the sensors and said they couldn't find the source of the rattle issue, and paid more than intended to. I went under my car and found the source of the rattling within minutes! I don't trust this location. They will scam you and be dishonest. read more

This place was by far the worst place I have ever taken my car to. They tried to charge me $400 for an oil change. I was shocked and asked why. He said we are doing a 25 point inspection. I said that was ridiculous and then they said that "Oh there is a $79 special right now". How convenient. I had much better luck with Chevy in Roseville. They charged me for just an oil change and didn't try to charge an extra $300 for something I didn't ask for. read more

Very professional, especially sales manager Tina. We just couldn't come to an agreement

Returned to Team Chevrolet, lured in by an offer for an oil change and tire rotation for my Silverado @ $79.95. Arrived on time for my 8:30a appointment to find only one service writer on duty and a line of five people waiting to check in their vehicles. Two more service writers eventually stepped in and I was checked in within 15 minutes of arriving. The work took about two hours. However after my vehicle was finished and I could see it parked out front, it took another 30+ minutes for the service writer to "prepare my paperwork" so I could pay for the work and get out of there. The service writers were very courteous and apologized for the wait, which goes a long way in my book. And I don't blame them. Rather I blame the dealership and whatever system they have in place that makes it take a long time to pay your bill and get your keys. Next time I'll drop off my vehicle and just plan for them to have it half a day for an oil change. read more

Shout out Rizal aka Riz. Fantastic salesman. Customer service is 5 stars A1. Highly recommend asking for Riz when you come to buy a Chevy. He takes excellent care of customers. read more

They are very dishonest when it comes to providing carfax maintenance history. Apparently there was a bunch of issues with the truck that was documented but conveniently left out of the maintenance report. A leaky roof and leaky coolant and a broken DEF tank level sensor is something a buyer would want to know and not to mention a transmission that slips more than Biden going down some stairs. Not only that but when you bring your vehicle in for warranty work they'll drag it along for months with no updates as to why it's taking months and good luck getting ahold of your advisor. Had to keep calling the branch manager to get Erica to answer her phone. She even blocked me at one point. Like really lady you have my truck. That I use for work. And you're effing up my livelihood doesn't even offer me a loaner. Shady sales team that doesn't know anything about GM products and shady service department. Wouldn't do business with these crooks again. read more

I just finished purchasing my second vehicle from this dealership and received excellent service from Nate Merrill. I was looking for a Colorado work truck and Nate found me one at another dealership, with all the packages I wanted. From test drives through document signing everything was handled courteously and professionally. Nate got me out the door with a great price. I highly recommend Nate and this dealership, where I also purchased my Volt. The service department is clean and the staff have always taken good care of me. read more

Stan is absolutely the best with customer service making sure that my truck is always taken care of . Thank you for all you do. read more

Team Chevrolet - High country - Car Dealers Near Me - Vallejo, California

Unfortunately the staff here are not honest. Managers have different stories and excuses than their own sales people. Any lie will do. I would avoid any dealership that doesn't prioritize be honest. read more

These people are sending hard copy junk mail to our house to someone who does not live here. I emailed them off their website NUMEROUS times and they refuse to answer. So I did the chat - someone named "Juan" responded, and wanted my phone number. The last thing I'm going to do is give my personal phone number to a car dealer. How about simply responding to my multiple emails??? Then he closed out the "chat" and it had a "survey" of how likely I was to recommend Vallejo Chevrolet. Take a big guess at what my answer was. This is one of those car dealers that think they know better than you. "We're not going to remove your address from our list because eventually you'll give in and drive the 40 miles to our dealership and buy something from us - even though the person's name on the mail isn't even you." I would take the bus a hundred miles a day before I'd ever step foot in this dealership. If they offered me a free car I'd tell them to f off. The only way to get these shysters to stop harassing you this way is to get all of upper management at Chevrolet's emails and home addresses and tell them if your address isn't removed, you'll start sending them your personal "junk mail." I have started the process of getting the emails of these people. If anyone else can't get these people to take ten seconds of their life and remove your address from their database, I'll be happy to give them to you. read more

Our experience dealing with Team Chevrolet was excellent and stress-free. Many thanks to Erlinda Delgado who cheerfully helped us in so many ways. Her expertise on her job made our truck issue so easy. She made us very comfortable even she was so busy helping others. Team Chevrolet is so blessed to have Erlinda working for their team. Thank you so much and more power!!! read more

Purchased my first EV and the product specialist Ingrid Marroquin was beyond helpful she literally went over and beyond to help me and even answered my call the day afterwards she so tech savvy and shared all her knowledge about tesla 10 out of 10 definitely recommend this dealership ask for Ingrid or nate :) read more

Where do I start?!!! I came in ready to purchase a car. My salesmen sold NOTHING didn't even know the car was on the lot. None of the amenities about it didn't even show me a thing. Took FOREVER so there was plenty of time to show me everything. Had to call multiple times after the deal was done to receive my contract that was never sent. I was promised a car wash and a full tank and guess what DIDNT GET IT!!!!! Then the rep promised to meet me at the pump to fill up after the fact and never showed up or answered my calls when I was there WAITING FOR WHAT WAS PROMISED. Thankfully I love my car but this place is a JOKE!!!!! Do Not come here. Go to Kia in Hilltop or Vacaville GMC where there appreciate customers and know what they are doing. I will be spreading the word not to buy here. This was not my first purchase and by far the worst experience ever. Thankful for Nicole's help with some DMV issues but that was the only highlight. I work in the diesel service world and I am absolutely disgusted that this kind of service exists. Really sad. Good luck if you go here. read more

Our Beloved Dedrick Johnson (DJ) With His Bright White Smile & Outstanding Friendly Service Convinced Me To Purchase This 2022 Hyundai Sonata Limited! Smooth Negotiations, No Pressure, Easy Transaction. I Highly Recommend This Dealership! Thank You Team Chevrolet! Lunch Is On Me Dedrick, Cheers! read more

Team Chevrolet - Car Dealers Near Me - Vallejo, California

Sean, my salesman was great! Loved his outfit! He guided me through the whole process. Keep him on and give him a liveable salary!! Gave me a good fair deal on a used EV; 2022 Mustang Mach E/4 2022. 28k. To DGDG: Unfortunately I was on a quest to buy an EV under 25k to enjoy the tax benefit of 4k tax credit/ 150k max income allowed. The price was set at 25.9k for my vehicle and the dealer would not budge. I am doing research for a community Access Prohect in purchasing an EV under this program. The dealer and salesman had no knowledge of the program. Most or all of the vehicles sold at this particular dealer are well over the 25k mark so I understand. It would have been nice to promote the Federal program but there are simply no or very few viable vehicles at this price point to satisfy this target purchaser. (ME) I looked hard and long. The vehicles take a significant dive but anything desireable is still a far fetch above 25k!``Write Don Trump and see if it makes a difference. Yo. VJC read more

My son made his first major purchase (all on his own): new Chevy Silverado! Our sales person: Nate Merrill made the experience nice and smooth. He is quick to respond to emails. Nate walked my son thru the financing part of the sale with no sales pressure. This purchase is our second with Nate and we have a third one all ready (when the EV Silverados hit the lot). Here's a picture of the things Nate does to make the purchase experience pleasant! He's walking my son thru all the features of the entertainment system! read more

Team Chevrolet - Nate Merrill walking my son thru the features! - Car Dealers Near Me - Vallejo, California

Mixed bag. Excellent experience with salespeople Nate, who introduced me to Chris B. Chris is patient, upfront, and a hardworking professional. Truly an enjoyable experience working with him!Unfortunately, the sales manager behind the scenes was not, which I discovered afterwards. The sales manager stated the promo for healthcare professionals had expired. Not true, go to website to see the promo is current, here's the link: https://www.edmunds.com/chevrolet/trailblazer/2023/deals/ Also, I was told that staff could not locate the car in the color I preferred, even though it was available in their computer system. Another deception, by the sales manager. If I were to shop for a car, I'd trust Chris and Nate to do their very best. But don't count on the sales manager. Lesson learned. P.S. the new 2023 car is already having issues with a loud knocking noise from the air compressor, which their service tech said is normal. My previous car, over 10+ years old, never once made this noise. Overall disappointing experience. read more

Team Chevrolet - Team Chevy, Vallejo CA - Car Dealers Near Me - Vallejo, California

The service rep Ryan is a good guy and is just following instructions from a corrupt organization. My 2019 Colorado had the transmission worked on and it's NEVER been right. As a matter of fact the dealer knew that but was told by GM, " since it's only a problem when driven", don't fix it! cmtsu! Furthermore, as a tax payer I helped bail GM out of bankruptcy twice and they still screw you! Team Chevrolet also charges $180 to replace faulty parts! So, they "fix" something and what they fix doesn't work, but they charge you to redo their shotty work! Chevrolet is laying off hundreds of emps which I hate to see. But, with terrible products and service this is what happens. read more

Don't go here unless you like your time wasted. It will take them over 15 mins just to speak to you. You will stand there and they will ignore you in customer service. There's many, many more Chevy Dealers you can go to in the Bay Area, and all of them will be more professional. read more

Bought my first car here! Yay! I did process at least half of my paperwork and financing online, through their website, which definitely shaved off at least 1-2hrs. By doing this, it aided in making the in person portion run quite smoothly. Throughout the process, I worked with Sean! He seemed very laid back and responsive to whatever input I had. Like anyone in the sales industry, you will encounter the push for "additional" coverages, insurance, protection plans, etc. which was to be expected. Aside from this, I felt happy with the entire transaction! Everyone I spoke to was friendly and helpful. I will definitely consider using them in the future and when recommending to friends/family. read more

Be more honest with customers. And not charge an outrageous price to do there job right the first time. Went in to have my car inspected to see what the problem was $300.00 for nothing I had everything fixed except what the problem. They told me everything but what the problem was . read more

Stan Was my "service advisor"- Rudest man i ever met. i asked if the truck is sitting around that he would start it Ever other day to keep battery charge. He Said "All Batteries have to Go sometime". After Me calling in Repeatedly they had my vehicle Approx. two weeks. I Finally got through on a Monday. "Yes Its been ready since last Friday. Great communication skills. But stan Had bad news for me your battery is dead. I can change to for you . I said no i will jump it and change the battery myself. Once i paid two genius are trying to jump my vehicle with now luck - they would not let the battery charge more than 30 Seconds. Once they walked away. Stan Came out and Said " I can not allow you to work on your Vehicle Here" at this point i Had Enough ***I would rather call a tow truck than give you another dime" he walked away. I was able to think for a moment and found the Negative battery Cable was loose- I muscled it by Hand and the Truck Started. I left ! Stan the Rude man Called me and Said I forgot to charge you a Thousand dollars come back. Of course i gave Stan The Rude man a hard time. I said i will have my wife get with insurance agent and get back t you. I went through a very trying experience when someone vandalized my Truck- I went through an almost Equally Frustrating with Stan The Rude man. He did ever thing in his power to make my DAYS HARDER! read more

Ken Sarna was amazing but Chevy produces horrible vehicles. I bought a 2014 Cruze back in 2016 and every year has been increasing on the problems. Why Chevy didn't just recall these cars is beyond me besides they couldn't admit they messed up. I am forever done with Chevy! read more

Great experience buying our car through DJ! He is experienced and very responsive even on his days off.

I had a great car buying experience at Team Chevrolet. From the time I drove up my sales person Dedrick noticed me right away. He listened to my needs and helped me select the perfect car. Thank you Dedrick and to everyone else who was apart of the car buying experience with me. read more