Their selection is very impressive and the level of service is excellent. Jananeh is fantastic,…read morealways helpful and knowledgeable. I especially like her attention to detail and insightful recommendations. High brow luxury watch store with great customer service.

We have always had an amazing experience here with Jananeh. She is knowledgeable, kind, and always…read moreoffering solutions, unwavering in her support of clients. Additionally, Robin is always helpful. This boutique always goes the extra mile for all their clients. I couldn't suggest it more for any watch buyer.

Who would have thought just three months later I got a call from Syngen again. This time it's my…read moreturn, an early birthday present to me. Syngen was very transparent from the start telling me that my dream watch was en route and that there are necessary steps I need to do before securing the watch. Sure enough a week later I went into purchase the most iconic Patek Philippe Nautilus 5811 and I couldn't be more excited. While I was there I had a chance to meet with Wei Lah, the store manager and spoke with her at length. Over all It was a pleasant experience and this team will deliver and keep their promises. I look forward to many more to come as my watch collecting continue.

I have a special place in my heart for Patek Philippe and this store has so many exquisite watches…read moreat this gorgeous store in the SCP. I want the blue PP in the window!! Who wants to buy me this bling-y blue beauty?

Excellent service today!…read more Needed to get a few links removed on my watch. Noah was professional and courteous, and it was all done in a few minutes. Will definitely be back.

I'm a little overdue at writing this review however, in looking at some of the reviews on this…read moresite, I thought based on my experience with Noah, they deserved a "5". Was my experience perfect? Perhaps not, I waited a bit for help, but once Noah came over he saved the day. The watch I was looking for literally just came in on the morning that I arrived, they didn't even have time to put it in their inventory. I guess it was meant to be. I'm EXTREMELY satisfied with my watch and I even went back another day to ask Noah a couple of questions and he was very friendly and willing to assist in answering my questions. Hopefully anyone reading this, who may have reservations about coming here based on some of the negative reviews will give this store another chance. I'm pretty sure they'll be glad they did. Thank you Noah and the Watch Connection in Costa Mesa

Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best…read moredealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict.

What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far…read moreaway from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible!

Broke my watch and tech tried to hide it. Sent a tissot in navigator 3000 in perfect condition for…read morea battery. When i picked it up and paid for it they said "the tech didnt know how to set the time on it " so I believed them even though I thought hey its 2026 the technician could google the manual. It's available all over the Internet. When I took it home, it was broken the tech dsmsged or broke the time setting pusher on it. DO NOT BRING YOUR WATCHES HERE!!!!!

I needed my watch piece fixed after I busted the crystal on my Rolex. The turnaround time was…read moreinitially 8-12weeks as they needed to send it to NY for repairs. The store left voicemails throughout the process so I was informed what was happening with the repair order. The watch returned for pickup up in little over a month which was much faster than the initial timeline. The clerks here are professional and courteous. I have no complaints.

Big shout-out to my friend Victor. I had been searching for a specific piece of jewelry and had…read morecontacted two other well-known jewelers due to their mainstream status before reaching out to Victor. However, it was Victor who came through in the end. Less than 48 hours after contacting him Victor sends me a picture of the exact piece I had been looking for. Victor is a legend and a genuine enthusiast in the world of watches!

The watch looks great. The value was good. Plus it's next door to a great bakery, sandwich place.read more

Hi, to everyone looking for quality watches such as Rolexs. My buying experience with Bob's was…read moreexceptional. Very seamless and enjoyable made possible by dealing with Representative Harrison Goldberg. Harrison was very knowledgeable and extremely helpful. He did everything he said he would to make my purchase possible. The watch was for my wife who absolutely loved it. Harrison said the watch was like new and it truly was. My wife preferred the older style so finding this particular watch was fantastic. Bob's is an upscale and very professional company. So don't be afraid to deal with them. I have not been offered any incentives to make this review. We just happen to be very satisfied customers. Happy wife Happy life ! Thanks, James Cooper

Have so many options on the WWW to buy a watch but keep coming back to Harrison at Bobs Watches…read more The confidence of receiving exactly what was described with confidence is worth any premium to me. Thanks Harrison.

I'd previously reached out to this boutique via their own website inquiring on a ring I was…read moreinterested in purchasing. I didn't hear back from anyone in the six weeks that passed so I decided to go in person and look at the selection and purchase outright if they had my size in stock. I walked in with my daughter, excited to show her why I like Omega over all other brands. I couldn't help but notice that no one acknowledged us. My daughter and I walk around as I'm telling her some of the history of some of the different watches. We made our way through the entire store, still no one acknowledged us. After about 15 minutes, I turn to look for someone to inquire about a ring, and Kian is standing there with a scowl on his face; think judgment personified. I mention to Kian, "I do have some questions, in case you were going to ask." He smirks and responds "What are they?" I ask about rings and he takes three to four steps and says, "They don't really have much, this is what they have," while showing me women's rings. I emphasize I'm looking for men's rings and he walks me over to the seamaster ring which is a woman's ring. Kian then tells me I should go to the website and find a piece I like and reach out to him so he can see if he can locate it for me. I mention to Kian I'd reached out six weeks prior and no one ever responded to my inquiry. I asked if this was the norm and he scoffs, "That one just fell through the cracks, but let me give you my card. Go back on the website and find one you like and reach out to me." I took Kian's card and walked over and saw a Constellation ring. As I was going to turn to ask to see it, a family walked in and they were promptly greeted, welcomed, and offered assistance; a far cry from the experience I had. The treatment offered by Kian was abysmal. Kian's smug attitude is off putting and a detriment to not only Omega but the customer service industry as a whole. If going to this store, avoid Kian at all costs.

Great boutique and even more stellar staff!!! Was super itching to check out the white dial…read moreSpeedmaster (previously had the black dial 1861 sapphire sandwich), and decided to pop in first thing in the morning. Cole was legit awesome in showing me an available piece, and I instantly fell in love! Although I couldn't pull the trigger at that very moment, I'm definitely coming back shortly. Looks like my batgirl will have to eventually share wrist time.