The Watch Connection

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22 days ago

Excellent service today! Needed to get a few links removed on my watch. Noah was professional and courteous, and it was all done in a few minutes. Will definitely be back. read more

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Salvatore B.

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17 days ago

I'm a little overdue at writing this review however, in looking at some of the reviews on this site, I thought based on my experience with Noah, they deserved a "5". Was my experience perfect? Perhaps not, I waited a bit for help, but once Noah came over he saved the day. The watch I was looking for literally just came in on the morning that I arrived, they didn't even have time to put it in their inventory. I guess it was meant to be. I'm EXTREMELY satisfied with my watch and I even went back another day to ask Noah a couple of questions and he was very friendly and willing to assist in answering my questions. Hopefully anyone reading this, who may have reservations about coming here based on some of the negative reviews will give this store another chance. I'm pretty sure they'll be glad they did. Thank you Noah and the Watch Connection in Costa Mesa read more

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Tatiana M.

22

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11 months ago

I have been working from home since 2020 and I hadn't been wearing watches since! My regular shop closed and I decided to give Watch Connection a try: I was properly welcomed, I explained I had several watches that needed batteries and I also provided one battery that I know is hard to find, they changed it and told me it was on them. The other watches were charged as per displayed pricing list - I believe pricing was more than fair. In summary, I'll come back here for any future needs with my watches! I recommend. read more

The Watch Connection - As of Sept 2025 - Watches Near Me - Costa Mesa, California

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Brady P.

130

80

32

7 months ago

Been coming here for a few years now. Noah who works there is just such a genuinely nice and helpful guy. Always happy to see him and he always makes it such a great experience. The Seiko selection can't be matched anywhere in the state of California and they have a great selection of brands as well. read more

The Watch Connection - Blown away by the quality of these Lebois & Co watches - Watches Near Me - Costa Mesa, California

The Watch Connection - Best Seiko selection in California - Watches Near Me - Costa Mesa, California

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Nhut N.

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4 months ago

This review is for online order. I ordered a newly released Seiko from The Watch Connection on Monday and got the item on Wednesday. The watch came nicely and securely packed. I'm very happy with my purchase and service from The Watch Connection. read more

The Watch Connection - Newly release Seiko Speedtimer SSC961. The Watch Connection has the best price. - Watches Near Me - Costa Mesa, California

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Davida H.

53

33

9

2 months ago

Brought my son in to buy a new watch. They said someone bought the one we wanted and hadn't updated the website. We started looking at watches, someone else came in and the salesman left us to take care of them. I'd like your young salesman to know we wound up leaving and buying the Tissot at the next shop. Improvement lesson for my son, and maybe you heard it on the camera as we walked out but service matters. Won't be back here. It's not a good look to drop a female customer with her son for a man. read more

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Jerry W.

14

63

170

5 months ago

I've been getting back into G-Shocks lately and saw a bordeuax special edition on the website and called to check if it was still available and it was. Stopped by and Noah helped out. Nice store, breezy purchase and overall great experience. Highly recommend The Watch Connection read more

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Danh V.

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1

5 months ago

Went here to have my band resized, these guys are great! Very professional! Great walk in service, the amazing part is it fit the first try read more

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Steven C.

56

13

2

5 months ago

Changed my watch battery super fast. Very clean store and courteous staff, along with very reasonable prices.

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Ning W.

481

60

6

1 year ago

Noah is awesome! Whenever I'm there, he is enthusiastic as well as extremely knowledgeable about the business. He always takes great care of us at the shop - when I bring my friends in, they get the same VIP treatment. He is not pushy at all, and he's honest. This is a really fresh perspective and I really enjoy visiting the shop. Rob is also there at the shop and he's really great too - kind and always professional. They have an amazing selection of Seiko, Frederique Constant, Bulova, Tissot, Raymond Weil, and other brands. They also will buy and trade watches, and they often have really great pieces there too. If you are looking to source watches, Noah's your man too. He will help you find what you're looking for, and special order it as well. I can't say enough great things about Noah and the team at Watch Connection. Give these guys a shot and check them out! read more

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Julie C.

2

162

66

1 year ago

It has been really difficult finding a spot to replace watch batteries lately! I went to South Coast Plaza, where there used to be a watch place, but apparently it's closed. So I went to this location first thing in the morning. They get pretty busy so you definitely want to get there early. I had two watch batteries replaced and it took about 30 minutes to finish, since they had a lot of people in there. Nice work and friendly staff. read more

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Richard D.

0

58

108

1 year ago

This Gem is from Heaven! the Aura of Magical Arabian Nights, and the Treasure of Alli Baba await you at the Watch Connection at 3033 Bristol St Corner of Bristol and Paularino st in Costa Mesa. Greeted by Rob Hashem master Jeweler and so glad to see the great repair Mr. Jost mar who mends and bends gold and Silver like a surgeon with the Golden Touch of King Midas touch, make a stop before or after lunch and see a real Frank Sinatra Bulova and other choices for Dad or your best Girl, after all diamonds are a girl's best friend. read more

The Watch Connection - Richard and Napoleon at Home in Newport - Watches Near Me - Costa Mesa, California

The Watch Connection - I think I will get the Frank Sinatra Bulova Watch for 4th of July, I can do it My Way - Watches Near Me - Costa Mesa, California

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Mitchell N.

282

236

986

2 years ago

Needed some help finding Rolex Links for a vintage 76' and they were the ONLY one out of 17. Yes 17, places to say "Yes. We can help!" Both gentlemen working were very sweet and quick to help out! Glad I found. New spot for some links AND soon to be some watches! Thanks gents! read more

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ricky p.

1

7

5

10 months ago

Noah is the Mannnn! Bought at least 3 watches there. Has discounts too! Very knowledgeable on watches, will be straightforward as well.

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Jamingrizz L.

0

1

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5 months ago

Was wondering about the fit of a watch I wanted,so I emailed Noah for answers. Recieved a phone call the same evening,not only got the answers but indepth specifications and recommendations for similar watches. Noah is very professional and knowledgeable and truly a pleasure to work with. Not only did I buy the watch I wanted but also another that was recommended. Shipped same day we closed the sale with free 2 day delivery. Service like this is rare these days,will definitely be a customer for life now. Highly recommend Noah and Watch Connection in Costa Mesa,California. read more

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Patrice Q.

0

41

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10 months ago

The Watch Connection is a fabulous time-piece store with super knowledgeable staff ! ! ! They offer outstanding, beautiful, unique and classic watches along with concierge-level service. Love this store read more

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First N.

0

10

3

1 year ago

These are 100% fake watches. I own the original and the fake is not even a good fake. Everything is clumsy from thickness of watch housing to strap, crown and clasp. Do not buy. read more

The Watch Connection - Housing and strap thickness- top is the original - Watches Near Me - Costa Mesa, California

The Watch Connection - Left is the original ladies watch strap - Watches Near Me - Costa Mesa, California

The Watch Connection - Left is the original, the fake is way too big and not the right shape - Watches Near Me - Costa Mesa, California

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Karine M.

174

24

50

1 year ago

Extremely knowledgeable about watches: quick call for information on a specific watch (not in their store) and they were extremely patient explaining everything. I will definitely work with them in the future and actually purchase a watch from them. Very impressed! read more

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Marco S.

1

15

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1 year ago

Great service. Ask for Noah, he's a good guy. Doesn't pressure you, good at following up with any inquiries you may have and we'll informed

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Russell G.

1

67

2

2 years ago

The owner is honest and forthright if he can deliver he's happy to help if he can't provide service he won't waste your time or money

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Lily K.

2

12

7

2 years ago

I went in to replace my battery. Rob helped me and was really nice and helpful. He even gave me a tutorial on how to use the various functions on my watch i never knew how to use and fixed the date and time. Thanks rob! When im ready to upgrade my watch ill stop by again. read more

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Dana L.

0

9

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2 years ago

Really friendly staff. Cheap and fastest battery replacement. Comfortable waiting area too

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ELLIE D.

5

61

0

3 years ago

Took my Raymond Weil watch here for new battery. (Purchased at Watch Connection) Was told it wasn't the battery but needed to be sent out for repair at a cost of $550.00-$600.00. Wow really? I left, watch in hand, to Jostmar Watch Repair (inside SCPlaza). They put in new battery ($25) and watch is working fine. Watch Connection lost any future business or referrals from me. read more

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Tina N.

99

224

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8 years ago

One of my watches needed a battery replacement so I decided to take it in to Watch Connection. Upon entering the building I was greeted by the friendly staff and was in awe of the spectacular display of watches. They carried an impressive collection of high quality and luxurious brands. I've recieved exceptional service and they changed my batteries very quickly. When I revisit the store, I'm definitely going to purchase one of their elegant watches from them. Their staff is very knowledgable and professional. They made a great impression and I look forward to returning. read more

The Watch Connection - Their beautiful Rolex collection - Watches Near Me - Costa Mesa, California

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Mike L.

173

347

365

6 years ago

This place is great! I needed a new band for my baume & mercier. I wear it daily, so the 3 year old og leather strap was beat. Trish had me in and out in under 10 minutes. They have so many beautiful watches for sale, I wouldn't have minded if it took a little longer. Lots of beautiful time pieces to check out. Everyone wore a mask. They control how many people are in there at one time, they checked my temperature and there was hand sanitizer everywhere. I'm so happy that I found this place. read more

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Arturo S.

123

4

1

2 years ago

These guys, actually carry King Seiko. I was able to find a very desirable rare piece and got a discount on top of that. Highly recommended. A+. read more

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Lenny S.

0

102

3

3 years ago

I took my old watch here for repair. The second hand had fallen off and it needed to be reinstalled. Folks here were friendly and reinstalled the second hand while I waited it took about 15 minutes and they brought my watch out it appeared to be running ok. After I got back home take watch had stopped again it appeared the second hand was slightly bent or installed crooked, it hits part of the face and stopped the watch. Frustrated with the problem with that watch, I tossed it and bought a new one. I would have preferred this repair facility to keep my watch overnight to make sure it was repaired correctly. read more

Business owner information

Chad A.

Hello Lenny, I think you may have confused us with another watch…

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Sammy D.

1

8

3

6 years ago

I just received delivery of a new Seiko watch and wanted to switch out the original strap for a Nato strap. I would usually do it myself, but I didn't have the right tool. I called up The Watch Connection to see if they would be able to change the strap for me and they told me to come by. I was greeted as soon as soon as I walked in and an associate was ready to assist me. They had my new strap on in just a couple of minutes. I'm a bit of a watch collector and Rob Hashem was kind enough to show me around some of the different watches and brands that I liked and let me try on a Hublot that I had my eye on. Overall the entire staff was amazing. Friendly and knowledgable from the top down. I will be making a watch purchase at The Watch Connection soon! read more

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Tyler T.

461

20

11

3 years ago

I had a great experience today at Watch Connection. I am brand new to watches and needed a bracelet attached. I tried doing this myself but got frustrated and decided to just pay for the service. The guys were nice enough to explain how to do it while i was in store and overall made experience great. I will be coming back here for my next watch purchase. 5 stars. read more

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Dimitri C.

3

40

28

3 years ago

Service, Service, Service. These guys went over and beyond to find the Rolex Daytona i was looking for. I had been in their store numerous times over the last few years, each time just looking and telling them that I will want a Daytona soon. They were courteous and super helpful each visit and not once was I made to feel like i was wasting anyone's time. Which is rare these days. Oh and most of the time wearing shorts, t-shirt and an iWatch, which in some comments was an issue. Never for me. So the time came and within a few days they found me the perfect watch and at a very competitive price. When spending that amount of money, it's important to feel confident in the store and who you're buying it from and Chad at watch connection helped check all the boxes for me. Great store, awesome staff and a great all round experience. read more

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Cal C.

1

114

15

7 years ago

Checking in on past reviews: Challenged to establishment to simply make a statement about equality of service to all kinds/walks of life, never got a response. Establishment responded to a number of other reviews, but this went ignored. read more

The Watch Connection - didn't buy this at watch connection - didn't get service. - Watches Near Me - Costa Mesa, California

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Andy P.

32

28

5

4 years ago

Not one to write bad reviews however, I'm very disappointed, to say the least with this place. I have been shopping here for years. Bought at least 3 watches and sent multiple friends here (who all bought). When I bought my first watch, they told me that they would take it back at the same rate as long as I put it towards a new piece. Went in to take them up on that offer recently so I could get my wife something for Christmas, for them to tell me that they could only give me 1/3 of what I paid for. If it wasn't for Rob (he's great), they would have treated me as if I was a new customer or someone who never spent any money there. What a joke. I will never give them another penny let alone refer any more friends there. The place went downhill after John left anyway. Lesson learned. read more

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Handy D.

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30

8

4 years ago

Watch Connection does not stand behind their service. They replaced a battery in a $3,000 watch that I bought from them and forgot to reinstall the waterproof seal. This resulted in a $675 factory repair when moisture penetrated the case and locked up the mechanism. The store refused to pay for the repair and just tried to sell me another $3,000 watch telling me the 2 year old one was not worth fixing. read more

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Brian Z.

12

27

14

5 years ago

My fist time here, they have a beautiful showroom with many different styles and high end watches... I came in to have a pin installed on my watch.... They took care of me and cleaned up the watch too. Staff was friendly and definitely recommend and I will return when looking for another watch. read more

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Tim W.

12

84

42

7 years ago

I was on a manufactures website looking at new timepieces. When I did a dealer location search, The Watch Connection came up as the closest dealer to my residence. I proceeded to go on their website and found a pre owned watch that I was originally looking at to buy new. I then went on yelp to see their reviews. Seeing that the majority of reviews were positive, I decided to drive down and take a look, and I wasn't disappointed. I was greeted promptly and professionally. I was shown the watch I wanted to see, and also some comparable models from different manufacturers. I then presented them with a Breitling Navitimer GMT that I was interested in trading in. They examined the watch and gave me top dollar for it, over $500 more than what Tourneau offered! Then then discounted their watch and I decided to trade mine in, and purchase the pre owned Breitling Bentley. The transaction couldn't have been more pleasurable. I was out in 20 minutes. Everyone there was courteous, respectful, and professional. They EARNED a customer for life. I'll recommend this retailer to anyone. Here is a pic of my new Bentley! read more

Business owner information

Albert T.

Thank you for bringing your business to us Tim.…

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Emily L.

725

21

52

7 years ago

Beautiful array of products! I'm a Rolex girl, but I love all those Hublots with Diamonds - gorgeous! Walking into the store I was greeted with a smile and encouraged to try everything on - it was a lot of fun! John and Trish made me feel so at home in the store! Marc, Chad and the guys were all so kind and knowledgeable as well! Also got to walk out with a hat haha - Thank you Watch Connection. I wish I could add the video because this watch shines so bright! So comfortable too. (Picture of the video isn't doing it justice) read more

The Watch Connection - I wish I could add the video because this watch shines so bright! So comfortable too. (Picture of the video isn't doing it justice) - Watches Near Me - Costa Mesa, California

The Watch Connection - Also got to walk out with a hat haha - Thank you Watch Connection. - Watches Near Me - Costa Mesa, California

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christina e.

220

7

0

3 years ago

The people here are professionals. They are very knowledgeable and friendly. I trust them with my vintage watches.

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Anthony P.

6

28

0

4 years ago

Bad communication from the store. Prices are full retail. There are much better ways to but a watch. I found a great place but it's all the way In Fullerton. Worth the drive and they are so much more honest. read more

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Andrew C.

498

1095

3925

9 years ago

Stopped by here since i was nearby eating lunch on Friday. I had found out right before my trip to LA that my watch had stopped running and needed a new battery. I popped off the back and found out it was a battery i didn't have. I had been in Alhambra for lunch on Wednesday and had bought a new battery from another local shop (the person who did the replacements wasn't in and required me leaving the watch overnight). I thought i could put it back together but since i was on vacation, i didn't have anything that can put equal pressure around and have enough grip. This shop is very classy compared to the other local shop i had went to. The employees are very nicely dressed. I almost felt bad bringing my watch in (emporio armani vs their tag heuer, etc) Lol. The guy took my watch and had the backing popped back on pretty quickly. Quiet place and made me feel quite out of place but they had not charged me for popping the back back on. read more

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kyle m.

463

26

20

8 years ago

Awesome selection, phenomenal watches, nice ambiance and fair prices. The best place I've been so far for rolex, panerai, hublot, Audemars etc. I love Trish and John, they always find what I'm looking for. read more

Business owner information

Chad A.

Thanks Kyle. We appreciated your business . Your Daytona is sick.

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More info about The Watch Connection

3033 South Bristol St
Ste A
Costa Mesa, CA 92626
Directions
(714) 432-8200
Call Now
Visit Website
http://www.watchconnection.com/

Payment methods

Does The Watch Connection take credit cards?

Yes, The Watch Connection takes credit cards.

Services

Is The Watch Connection by appointment only?

No, The Watch Connection is not by appointment only.

Indoor Amenities

Does The Watch Connection allow dogs?

Yes, The Watch Connection allows dogs.

Outdoor Amenities

Does The Watch Connection have bike parking?

Yes, The Watch Connection has bike parking.

Does The Watch Connection have parking?

Yes, The Watch Connection has parking options. Private Lot Parking

From the Business

Specialties

The Watch Connection is authorized for many Swiss, German, and Japanese watch brands. We also offer certified pre-owned and consignment watches. We also feature a comprehensive service and repair center and a fine diamond and jewelry department. We offer simple and full custom jewelry and engagement rings

History

Established in 1979.

The Watch Connection was established in 1979 from the humble beginning out of the trunk of a car at the Orange County Flea Market but continues to grow. We have been in business for over 41 years and have been in the same center in Costa Mesa for over 38 years. The Watch Connection prides itself in service, selection, and value.

Meet the Business Owner: Chad A.

Chad has been working at The Watch Connection since 1995. He became the owner of the store in 2012. Watches are his passion as well as the staffs. It’s our pleasure to work with our clients. The Watch Connection’s goal is to make all clients happy.

More Info

Hours

Review Highlights - The Watch Connection

“I want to compliment Rob Hashem and his co-workers at The Watch Connection for making me feel comfortable in the store.”

Mentioned in 13 reviews

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5.0

(63 reviews)

Absolutely amazing store, the gentleman is so kind and helpful and great price, he explained to me…read morehow and why my clasp on my necklace and bracelet keeps breaking, and I've been in there before to get my batteries. Replaced my watches excellent price just a great guy in store all around.

Came in for a wedding ring, was a bit nervous with the process of buying a ring, but John was very…read morewelcoming and made me feel like home. We went through all the unique pieces together until I came across one that made me smile and say "this is the one" The ring is so beautiful that I keep looking at it and get happy every chance I get. Thanks to John for making this happen couldn't be happier!!

May Martin

4.3

(58 reviews)

May Martin is my favorite jewelry store with high quality & evenly priced items! The staff is…read morealways so helpful & makes me feel so welcome. MM even donated jewelry to my bach weekend, I love yall!!!

I've been buying jewelry from May Martin at the Lab since they first opened. I remember when they…read morehad a small pop-up, and I was really excited to support the brand. One of my favorite pieces has always been the Opalite necklace. Over the years I've probably purchased at least five of them. At the time they were around $25, and now they're listed at $48 on the website. Unfortunately, the most recent one I purchased broke within a week or two. I stopped by the shop today to ask if there was anything they could do--whether that meant repairing it or offering a small discount toward a replacement. Nothing was offered, and the interaction I had (I believe with May Martin's mother) felt dismissive and uncomfortable. I was told the necklaces looked tarnished and was lectured about how to care for them. In reality, they had been sitting in a drawer for a year or two because I wasn't sure what to do after the chain broke. I understand that things can break and that policies vary, but customer service matters. Even a simple apology or a small gesture--like a repair option or a 5-10% discount--would have gone a long way toward creating a better experience. Unfortunately, the interaction left me with a bad impression, and I don't plan to return. I'd recommend looking for higher-quality pieces elsewhere.

Liberty Diamonds

4.9

(387 reviews)

We had an absolutely fantastic experience with Liberty Diamonds for all of our wedding jewelry…read moreneeds, and we cannot recommend them highly enough! From the very start, my husband worked closely with Troy and the team to design a truly beautiful custom engagement ring. It turned out more perfect than I could have ever imagined. When it came time for our wedding bands, we purchased two wedding bands for me, and Troy helped us design a gorgeous, unique custom wedding band for my husband. The level of personalized care we received made a potentially stressful process fun and exciting. We couldn't be happier with our rings, and we will absolutely be going back to Liberty Diamonds for all of our future jewelry purchases!

My dream ring was made here!…read more My fiancé and I had the pleasure of designing our engagement ring and wedding bands with Liberty Diamonds, and the entire experience exceeded our expectations. Everyone we worked with--Troy, Cristina, and Jack--was incredibly knowledgeable, passionate, and genuinely invested in helping us create our dream rings. They made the process feel easy/less daunting by guiding us through every step of the way and never once pressuring us, but always educating us on diamonds and etc. With their support, we picked out literally the most perfect stone and our design sketches came to life! I couldn't be happier with the final result--I catch myself admiring my ring every chance I get! They have become my go-to jeweler. Communication is always clear, their lead times are excellent, and they are an absolute pleasure to work with from start to finish. I also love that they offer complimentary diamond cleanings, which is such a nice added touch. I highly recommend Liberty Diamonds to anyone looking for engagement rings, wedding bands, or a jeweler they can trust!

Simone & Son Jewelers

5.0

(394 reviews)

I wish I had gone to Simone & Son first. After another jeweler damaged the delicate details on my…read moresentimental ring and refused to make things right, I was heartbroken. Simone & Son listened with compassion, came up with a thoughtful restoration plan, charged half the price I'd already paid elsewhere, and returned my ring in just three days. The craftsmanship exceeded my expectations. My ring is beautiful again, exceeding my expectations and I couldn't be happier. Their kindness, professionalism, communication, and attention to detail were outstanding! They've earned a customer for life. Thank you Shant, JJ, Angela and the jeweler/stone setter, whose name I don't know, but will always be grateful for. You're a true artist.

Simone & Son was the first place we went to ring shop on a whim found from Yelp, and when deciding…read morewhich jeweler to go with, we kept landing back here. I came to them with a laundry list of mismatched things I wanted in the rings, but Angela's knowledge helped me narrow down what I actually wanted - an engagement ring and wedding band from a different jeweler but have S&S execute the customization to fit my diamond. Shant was very patient and delivered beautifully with my dream rings to real life. Long story short, I'm extremely happy with the final products! They offer lifetime warranty on the smaller looser stones, reasonable pricing for customizations, and excellent customer service.

South Coast Jeweler

(399 reviews)