Outstanding Luxury Experience! I had an incredible…read moreexperience purchasing my Omega Seamaster Aqua Terra here, all thanks to Ladan Ebadi. She is an exceptional Omega Sales Advisor--warm, friendly, patient, and deeply knowledgeable about the brand. Ladan built absolute trust right away and answered all my questions with genuine care and professionalism. The Store Manager was also highly professional, respectful, and welcoming. If you are in the Newport Beach/Irvine area and looking for a luxury watch, I highly recommend asking for Ladan. Five stars all the way!

Went here today around 14:00. My friends suggested this store to make as my main watch store for…read morepurchasing watches. I usually purchase in South Coast Plaza, but decided to give this store a try. Honestly may not be fair to the other boutiques within the store, but mainly a review on Rolex. Pretty disappointing experience especially for a "luxury" watch dealer. Could learn a thing or two about customer service, taking initiative, or proper handling of guests with a training course or two. Maybe need more training modules or even better yet, take a look at how luxury car dealers treat customers and potential customers at that. Makes me wonder if the owner takes quality or customer service experience into consideration. Maybe consider an audit? Oh well! I walked in and circled the store a few times taking a look at their display models hoping to talk to an associate. The only truly available staff member was the taller caucasian gentleman. Relatively young looking as well. What irked me was the entire time during my visit, he did not greet me and my partner. I was circling at least 2 times. It felt like either he viewed me and my partner as not potential customers or possibly stereotypically judging us either by ethnicity or age or both. He had at least 4 opportunities during our time there to greet us or ask if he could help us with anything, but he only greeted the older couples (justifying my statement on judging us as customers). Word of advice for a luxury company, doesn't matter how high of a teir you are in the market, should always give your customers and potential customers the best experience you can. Kill them with kindness or just be cordial. For anyone else, probably best to make an appointment or take your business else where.

This place is an eyewear fanatic's dream! Larry and Andy were extremely knowledgeable. Half the fun…read morewas simply talking shop! The store is beautiful, selection incredible, and staff helpful. Fantastic first visit, certainly won't be my last.

"I've been searching for a great eyeglass store for over 15 years, and I finally found it! Larry…read moreSands is incredibly kind, a true expert, and he has an outstanding selection of beautiful frames at very fair prices. The store itself is lovely, with convenient private parking right there. Having an eye doctor on site and a local lab for quick repairs is a huge bonus -- everything gets done on the spot. I replaced two old pairs and got a fantastic new frame with fresh lenses that Larry recommended. I loved the results so much that I brought my wife in right away. She got her eye exam, a perfect new frame Larry suggested, and new glasses too. We're both thrilled. Thank you, Larry, for helping us find the perfect glasses at a reasonable price. This is hands-down my new favorite place!"

I had an incredible experience here at the fashion island location. I first met Dylan who was…read moreincredibly accommodating and pleasant to work with. After a few interactions with Dylan, I had intrinsic interest in learning more about Rolex and decided to start collecting. I would highly recommend this store and Dylan in particular!

Excellent workmanship by Raj on my loose precious gem stones we took to him…read more If you are looking for a one of a kind jewelry piece Raj is the person.

Ivan is seriously the best at what he does. I've bought watches from him and also worked with him…read moreto sell a bunch of mine, and every time it's been smooth, honest, and just super easy. He always comes through with great buyers, fair deals, and you can tell he actually cares--not just about the sale, but about building real relationships. I'm really grateful for everything he's helped me with. If you're in CDM and into watches at all, Ivan is 100% the guy to go to.

My husband and I had a wonderful experience with Ivan at My Watch CDM. I wanted to gift my husband…read morehis first watch for reaching a new milestone in his career and saw their website had what he had been eyeing as part of their inventory. I called the store and spoke with Ivan who told me he was actually going to receive a shipment of the exact watch I was looking for that day and kept me updated with its arrival and pictures of the product. When we were finally able to arrive to the store to purchase the watch, you can tell this guy has a true passion for watches - since it was my husband's first time piece, you can hear the excitement in his voice and see the gleam in his eyes when he was fitting the watch for my husband's wrist and while speaking about his own personal experiences. The communication, follow up, and customer service were excellent from start to finish. We'll definitely be back when my husband is ready for his next piece, and unfortunately for me, it sounds like it might be soon haha. Thank you for everything Ivan!

Hi, to everyone looking for quality watches such as Rolexs. My buying experience with Bob's was…read moreexceptional. Very seamless and enjoyable made possible by dealing with Representative Harrison Goldberg. Harrison was very knowledgeable and extremely helpful. He did everything he said he would to make my purchase possible. The watch was for my wife who absolutely loved it. Harrison said the watch was like new and it truly was. My wife preferred the older style so finding this particular watch was fantastic. Bob's is an upscale and very professional company. So don't be afraid to deal with them. I have not been offered any incentives to make this review. We just happen to be very satisfied customers. Happy wife Happy life ! Thanks, James Cooper

Have so many options on the WWW to buy a watch but keep coming back to Harrison at Bobs Watches…read more The confidence of receiving exactly what was described with confidence is worth any premium to me. Thanks Harrison.

Excellent service today!…read more Needed to get a few links removed on my watch. Noah was professional and courteous, and it was all done in a few minutes. Will definitely be back.

I'm a little overdue at writing this review however, in looking at some of the reviews on this…read moresite, I thought based on my experience with Noah, they deserved a "5". Was my experience perfect? Perhaps not, I waited a bit for help, but once Noah came over he saved the day. The watch I was looking for literally just came in on the morning that I arrived, they didn't even have time to put it in their inventory. I guess it was meant to be. I'm EXTREMELY satisfied with my watch and I even went back another day to ask Noah a couple of questions and he was very friendly and willing to assist in answering my questions. Hopefully anyone reading this, who may have reservations about coming here based on some of the negative reviews will give this store another chance. I'm pretty sure they'll be glad they did. Thank you Noah and the Watch Connection in Costa Mesa

Went there to have a band adjusted. They did it while I waited, then did it again til I was…read morecompletely satisfied. Extremely patient and courteous, this is now my watch place. Thanks again!

For all those who like me, wear and like watches... and maybe, like me, they never have time go to…read morea watchmaker. This gentleman is great, I was almost sure that I would have to leave the watches for repair longer than a day or two... and it turned out that Marek repaired them on the spot and made sure that everything was in order. 5 watches 40 minutes... I was extremely surprised ;) I highly recommend this service

Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best…read moredealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict.

What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far…read moreaway from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible!