Harrison was extremely professional and prompt. I was provided a quote well above any other dealer. Shipping and payment were painless and extremely quick. Amazing service from an amazing business! read more

Outstanding experience. Once I expressed interest in a watch, Harrison was responsive in a clear and help way, responding to the (many) questions I had. I was treated respectfully. Instructions for money transfer was clear, and the two-day shipping worked well. The watch (a time piece) was in better condition than I expected, absolutely flawless from the looks, and I expect it will function correctly once I start wearing it. Follow up support for adjustment of the bracelet was equally prompt and effective. A friend had recommended Bob's Watches to me a few years ago as the go-to reliable place for second hand watches, and I have not been disappointed. Thank you, Harrison! read more

UPDATE: I wanted to update my review now that this situation has been resolved. While I was initially disappointed with the condition of the watch and still believe the inspection process could have been more thorough, I really appreciate how the company ultimately handled my concerns. Customer service is extremely important to me, and their response genuinely changed how I feel about the overall experience. I don't believe anyone was intentionally trying to mislead me, and I want to give credit where it's deserved when a business listens to a customer and makes a genuine effort to make things right. I still think there is room for improvement in the inspection and quality-control process, particularly when describing the condition of a watch, but I appreciate the way they handled the situation in the end. read more

I've purchased two Rolex watches from Bob's Watches and also sold them a Rolex in the past, so I expected a little more reasonable treatment as a repeat customer. I purchased my current Rolex from Bob's about eight months ago. The watch is in the same condition with no issues whatsoever. When I contacted them about trading it toward a Submariner, their initial offer was roughly $3,500 less than what they sold me the watch for just eight months earlier. Even after increasing their offer, I received better trade offers from companies I've never done business with before. Unfortunately, this also reminded me of my previous experience selling them a Rolex. They gave me an offer, I shipped them the watch, and after receiving it they reduced the offer by $500 because they claimed it needed buffing. I had never worn that watch, so I'm still not sure what exactly needed to be buffed. Reading other reviews, it appears I'm not the only person who has experienced an adjustment after Bob's receives a watch. I understand they're a business and need to make money on both sides of a transaction. But there's a reasonable spread, and then there's offering a repeat customer thousands less for a watch they sold him only eight months earlier. Their trade-in practices remind me more of a used car dealer than what I would expect from a high-end luxury watch dealer. After three transactions with Bob's, I'll be buying and selling my watches elsewhere going forward. read more

I had a fantastic experience working with Robinson Phan to sell my watch. After submitting an online inquiry, I got a call back the next morning with a very fair quote. Since I got a higher offer elsewhere, Rob worked diligently to match it. These were the highest offers from the 4 places that gave me a quote. In the end I went with Bob's Watches due to their tremendous personal support + transparent and speedy process. The whole thing took less than a week from when I shipped out the watch (they provided an overnight and fully paid label) to when the quoted payment arrived in full. Communication was on point as Rob kept me updated throughout the process. It was my first time selling a high-value timepiece so I started out very nervous and stressed out. However, Rob's stellar service -- which was supportive, reassuring, and speedy -- turned it into a very pleasant experience. read more

Julian was very kind and helpful. He kept me informed every step of the way while selling my watch. I would definitely recommend doing business with him again. read more

Great experience working with Bob's! Fast and easy transactions, including easy and fast shipping to Hawaii, as well as a great selection of watches! Julian helped me with a recent transaction and I'd recommend working with him. I've also worked with other folks at Bob's a great team all in all. Selling to Bob's is also great - solid offers, secure and great communication through the whole process. For buying, they have great prices and choices reflecting both high demand watches as well as some hard to find watches. Highly recommended! read more

Harrison Goldberg was great to work with and a big help in choosing a beautiful watch to celebrate the retirement of my beautiful wife.

Bob's watches provides exceptional service. The process is smooth, honest, and straightforward. Thank you David M for the amazing experience. read more

This was my first purchase from Bob's and I can safely say it won't be my last. Harrison, my advisor at Bob's walked me through the purchase which was seamless. My watch arrived the next day and was packaged impeccably. The stress I anticipated spending what I did never occurred thanks to Harrison. A job well done! read more

This is my second experience working with Bobs Watches and Harrison Goldberg was super helpful and made the experience very easy. I highly recommend him if you are selling or buying a watch. I hope to deal with him again soon! read more

Didn't have a great experience here. I was going to buy my first watch from them- I picked it outline and wired them the money in advance so I'd be able to grab it and once I got it. When I arrived, I asked the receptionist for a bottle of water. She said yeah just a second, please wait over there and your sales advisor will be out momentarily (I had an appointment).. I reminded her about the water after 15 minutes, she said yes I didn't forget just hold on.. then a couple minutes later proceeded to pull it out from directly under her desk... whatever not a big deal.. but I had to wait about 20 minutes for my sales advisor to come out. Unfortunately, when I tried on the watch (which I had already paid for), it just didn't look how I expected it to (not their fault). They showed me a few pre owned Santos watches that were going for almost full MSRP, none of them felt right either. I told the advisor that I needed a day to think about it and go over their website again, and that they could hold on to my money for now. The advisor was clearly displeased by this, despite the fact I am clearly willing to buy and they already had the cash in their account. Instead of giving me any sort of inspiration to go through with a purchase of a watch from them, he gave me very bad vibes and it was just a very uncomfortable experience overall. Before I left, I asked if I could use the bathroom and he said no sorry we don't have one. Come on brother- if I was there buying a 6 figure AP or Patek, but needed to use the restroom, I am positive you guys would have had one rather than making me leave when you're on the verge of closing the sale.. definitely not the accommodating experience you would expect from buying a watch. That made my decision easy- after I left I called them and told them to please wire my money back, and I purchased somewhere else. The sales advisor told me my money would take several days to get wired back.. but when I I asked their accounting department why it would take several days to return my wire when it took less than your for them to receive it, they said it would be returned same day. Maybe I just got unlucky with a poorly trained sales advisor. If you know exactly what you want and don't need to deal with them in person, then go ahead and buy but it was a terrible experience from a customer service standpoint read more

I dealt with Robinson Phan. It was my first experience with their company and it turned out to be an excellent experience. I feel I've gotten to know Rob a bit better and I will do more business with him without hesitation in the future. Thanks Bobs and Rob!! read more

Happy with the overall experience and would repeat my business. The amount offered for my timepiece was initially a bit low, but they worked with me to get a fair deal. read more

I sold 2 Rolex watches and was very happy with the experience. I worked with Harrison who was very helpful and courteous. I highly recommend using Bob's Watches. read more

This was my first time selling Bob watch. Julian Delgado was helpful and courteous of my needed. Thank you for helping me selling my watch. The complete experience overall was pleasant. read more

Excellent transaction with Harrison he made my sale of my watch seamless and walked me through the process and made me feel very confident about the price highly recommended read more

Just wrapped up the sale of a watch with Rob at Bob's Watches and it was a wonderfully smooth and easy process. Used the online tool to get a value estimate of their buy price, submitted an a proper sales inquiry that they reviewed and got back to me. Estimated price, pending inspection, was exactly what the online estimate was. They sent a prepaid and insured shipping label (great peace of mind knowing they had insurance covered) and I sent the watch in. Next day they had it inspected and got me the final offer which was exactly the same as the estimate. Couple business days later I had the funds in my account. Love the ease, love the consistency in their price estimates, no last minute lowering after inspection or anything like that (this, of course, requires an accurate starting description and photos for them to work with!). Rob was a pleasure to work with and pricing was very fair. Will definitely do business with again. read more

I just made my second purchase from Bob's watches and it went really well. The watch was as described and Harrison was a pleasure to deal with. I highly recommend Bob's watches. Richard read more

Bob's Watches - Rolex Datejust - Watches Near Me - Newport Beach, California

A wonderful experience from beginning to end. Best offer, clearest explanations, fast shipping, personal service.

Harrison was amazing to deal with. Super responsive and made the easy process of selling our Rolex. From start to finish in under three days and received fair market value. With all the scammers out there we did our research before shipping it to Bob's and we're very happy with the process and quick payment. If you're planning to buy or sell, I highly recommend Bob's Watches. read more

Hi, to everyone looking for quality watches such as Rolexs. My buying experience with Bob's was exceptional. Very seamless and enjoyable made possible by dealing with Representative Harrison Goldberg. Harrison was very knowledgeable and extremely helpful. He did everything he said he would to make my purchase possible. The watch was for my wife who absolutely loved it. Harrison said the watch was like new and it truly was. My wife preferred the older style so finding this particular watch was fantastic. Bob's is an upscale and very professional company. So don't be afraid to deal with them. I have not been offered any incentives to make this review. We just happen to be very satisfied customers. Happy wife Happy life ! Thanks, James Cooper read more

Honest, pleasant, transaction. Important to understand that when you sell a watch to them, their initial photo-based offer is dependant on inspection. They provide insurd fedex label. Their buy standards are a little tougher than a local jeweler -- as people who buy from online jewelers tend to want grade A used, otherwise they'd buy local or on ebay. They ultimately bought one the three I sent and fedexed the other back. I sold the other two locally for less money. But was happy with their one buy and would try again, as they seemed scrupulous, and, Meaghan, who was my contact, was partularly good to do business with! read more

Harrison was great to work with. Smooth transaction just like always! I'll certainly do business again.

A great seller and buyer of Rolex, and other luxury wristwatches. How it all works: They are solid and do a fantastic assessment via photographs that you supply them. Then they give you a quote, most usually in email. Another assessment is performed when they receive your watch, via FedEx which they cover. A couple days later you get your payout in a variety of ways. Most importantly, they offer the best prices for your watch. Customer service is top notch too! I've worked with Harrison Goldberg and Nicole Payer - both just absolutely fantastic, honest, and polite! I've sold a few watches and have always been very satisfied! read more

I was quite skeptical about Authorized dealers and going to a reputable watch shop due to the numerous counts of issues, scams, price offers, and reports you hear from others experienced. Going to Bob's was not the case at all and the front desk, Leah and Ricardo were very sweet as soon as I walked in. Then was greeted kindly by Sean the sales rep. Solid and great guy who genuinely was helping out and ended up walking out with a trade i was happy with! Treated very well during the whole process and made it clean and smooth transaction. Highly recommend and my perspective definitely shifted after working with Sean and Bob's watches. Appreciate you and you got a great Sales rep with your team! read more

Bob's Watches - My new Omega Speedmaster Reduced - Watches Near Me - Newport Beach, California

I have two experiences with Bob's. I've bought and sold watches with Bob's and the experience is top notch. Bob's is well known in the secondary watch market as one of the most reliable places to get luxury watches and the experience only confirms this. Selling: Selling my watch was super easy, I sent an inquiry on their website to obtain a price quote for selling my watch. I received a price quote along with a shipping label to send the watch in for their inspection. Since I live locally in Orange County, I made an appointment to stop by to have my watch inspected and ultimately, receive a check. I do want to note that my original quote was slightly reduced from the original offer since the watch needed a service. All in all, I'd say in less than an hour, they inspected the watch and handed me a check right there, which leads me to my next experience. Buying: Bob's website is great since it is continually updated and easily searchable for the watch you may be looking for. I found the watch I wanted, purchased it online and it was shipped overnight. I could have gone into the store to get it, but I have all the tools necessary to make adjustments to my watch band etc., so shipping worked out fine and of course a signature was needed for delivery. The watch was in the exact condition as noted on the website. I received mine in a Bob's watch box (since the watch I purchased did not have the original box/papers) and the necessary paperwork from the purchase. Buying second hand can be scary, given the worry of fakes, but Bob's authenticity guarantee along with their reputation in the watch industry allows for a very comfortable experience. I'd definitely recommend Bob's and will likely buy from them in the future. read more

Great buying and selling experience! Laura Cohen was great. Informative, helpful and a really nice person. And I'm super happy with my new-to-me watch! Thx Laura! read more

I purchased from Bob's Watches for the first time. I worked with Alayna to order my "grail" watch (Batman) on Monday at 12:45 PM, and it was delivered at 11:38 AM the next day. The watch is as described on their website with full documentation (tags and all). It was a great purchasing experience, much better than going to an AD and them telling me they can put me on a waitlist and give me a Rolex magazine, or going to another AD, owned by Rolex, making money by overcharging you for their "Certified Pre-Owned" watches. I can only recommend Bob's Watches if you don't want to wait for a Rolex to be "assigned" and don't want to buy stuff you don't want just to get consideration from AD. read more

Ramsey Elmewawith Bob's watches was very communicative and helped me get a great deal.

Worked with Trent and had a really good experience. We felt very safe and there was no question the watch was perfect and the transaction was very straightforward. We live close by and were able to come and see the watch and pay at the store. It's almost like the Carmax of watches. There's definitely no good deals, but there's also zero risk and they are 100% legitimate and ethical. read more

This is a good news bad news type of review. I have wanted a Breitling Aero EVO in black for a decade. I finally found one at Bobs and called them. They assured me it had been checked out and the battery replaced. They sent to me right away. However they hadn't checked it out. When I got it there were error codes immediately popping up. I had to bring it to a local watch company to find out they also never replaced the battery and it had started leaking. I wrote them twice about the money I had to spend to fix their mistakes and they are ghosting me. I may buy from them again, but I'd go in person. Do not trust them online. read more

I purchased a Rolex from Bob's Watches in June 2025 that was listed and verbally described as being in "Excellent Condition." Nine months later, when I attempted to resell the watch through a reputable luxury dealer in my current city, I was informed that the bracelet and clasp had been significantly over-polished -- to the point that the metal edges were rounded. In the secondary market, excessive polishing materially impacts value. Because of this condition issue, the dealer reduced their offer by $3,000 to account for the corrective work required to restore it to true "excellent" standards. I contacted Bob's Watches to discuss the discrepancy and was told that someone from their sales team or even their CFO would follow up with me the same day. Unfortunately, no one reached out as promised, which was disappointing given the seriousness of the concern. As a buyer, I relied on the "Excellent Condition" grading when paying a premium price. In hindsight, I strongly recommend that anyone purchasing a pre-owned luxury watch have it independently inspected immediately upon receipt -- particularly for signs of over-polishing. Condition representation directly affects market value, and buyers should protect themselves accordingly. read more

I worked with Ramsey Elmewafy He was a pleasure to do the sale with. He was very helpfully with the paper work and keeping me informed. I contacted several other watch places in the Atlanta area. Bob's Watches made the best offer ! read more

They would not let me use their bathroom while purchasing my $26K watch for cash. They told me I could go across the street to the AAA office. UNBELIEVABLE! read more

Excellent! Harrison was very knowledgeable and took care of business. I'll definitely be back. Watch was exactly as described and delivered early the very next day. Highly recommend. read more

Title: Quoted $6,500, paid $5,600 -- and told my wire was sent when it wasn't I sold two watches to Bob's Watches (a Grand Seiko and a Cartier) and was quoted $6,500 for both. After in-person inspection, the offers were reduced -- the Grand Seiko from $3,500 to $2,700 and the Cartier from $3,000 to $2,900. The Grand Seiko was still under manufacturer warranty, and in my opinion the sharp reduction on it wasn't justified. The payment experience was the real problem. On Friday I was told in writing that my wire had been processed, with funds arriving by Monday at the latest. The wire confirmation their own staff later sent me shows the wire wasn't actually created and authorized until Monday afternoon. In the meantime, my sales rep was unresponsive to multiple emails and calls, and their rep apologized in writing for the delay. Funds arrived end of day Monday. They may be a fine option for buying, but based on my experience I wouldn't recommend them for selling. read more

Harrison was a pleasure to work with. Pricing was fair and firm with no need to haggle. I would highly recommend Bob's Watches and more specifically, Harrison. read more

This place may have plenty of overpriced select time pieces and if you are looking at selling a watch might as well sell it privately. Maybe when you are trading a watch the prices may be palatable. I would never know as I definitely not coming back. read more

My recent experience with Bob's watches left me surprised how efficient the process can be. I was working with Rob, he provided a fair estimate, fast communication and overall pleasurable transaction. I highly recommend Robinson Phan ! read more