Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best dealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict. read more

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What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far away from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible! read more

SCAM! We put a deposit down on a Rolex for our son's graduation. We called to find out the status and were told "I'm going to go check our safe and I'll get back to you". After that, no return phone call. My husband sent an email to cancel the order, because at that time we went ahead and found a Rolex somewhere else. Again, no response from Jaztime. Our deposit has not been refunded and when we call, the guy is a jerk and blames us! As I've noticed, someone from Jaztime will get on here and claim we are a fake customer...take your business elsewhere and avoid the headache! read more

It's a scam. All of the watches I tried to buy were not available, or thy were listed SIGNIFIGANTLY below what the actual price was. Scamtime read more

So sketchy. I believe them to be scammers. They would not send photos of the watch in question. I believe them to be wanting to source the watch upon order. She was incredibly un unprofessional on the phone. Do not go through this dealer!! read more

I saw a watch on their site for $13,001. I made a deposit and then they call and they say they want $17,000 for the watch. Stay away for the them. read more

Extremely surly and rude when answering the phone (similar to the childish responses to other posts that no respectable business would display). I asked about a piece they advertised on their website (limited edition) but they clearly just list pieces they don't have and then attempt to source later. I was able to get the piece from an AD with warranty (not gray market) at a lower cost than they advertised. Clearly a fly by night operation that may work for some people, but I couldn't trust them for such a large purchase. To each their own. Edit: "Madison", who seems to be the owner in disguise, seems to be a serial gaslighter. Have to question his intelligence if he thinks Anon is my name -- what a fool. read more

I called to buy a platinum Daytona Rolex. There are several available. I asked which year they each were. I was told they could only tell me the year if I bought it first, then they would tell me the year. I told them they also have it on eBay at a lower price and I would buy it there but needed to know the year of the watch. They lady told me it could range. These watches are about 100k each and she hung up on me and wouldn't share any info. Completely rude and not helpful. They have a great selection and will buy but can not and will not from here. I am not sure these watches are even in stock. They may source them after they get a purchase. read more

This fly by night runs a bait and switch operation. I found a Rolex Datejust 41mm listed on their website for $13,999. They require a prospective buyer submit a form order on a credit card before they will even check whether the watch is in stock. No photos in the listings. In my case they called me back and said they could secure the watch but it would cost me $16,500. Why would they list a week known Rolex at $3,500 less than their real sales price. A bait and switch if I've ever seen one!! In fairness they did agree to void the credit card change after I told them I wanted no part in a transaction like this. Check their Trust Pilot rating of 3.2 and BBB rating of C- Stay away! read more

I submitted a trade in request form with my current Rolex info and wanted to upgrade to another Rolex that Jaztime had in stock. I submitted the form online and got confirmation that someone would call me. I submitted the form Thursday and today is Monday and still not heard from there. Hard to to trust someone to deal with a transaction that's in the thousands when they don't respect your time. lol look at their response . That's not even me read more

I have been buying and selling high-end watches for over 15 years and this is, by far, the most unpleasant person I have ever encountered in the watch world. While the prices are competitive, I have zero confidence that any issue on a purchase could be amicably resolved with a person who treats customers with complete disdain. And thank you to "business manager" Madison for proving my point. Super classy Madison. read more

Had a great buying experience with Jaztime. I was given a fair secondary market value on a like new 2020 GMT Master II Batgirl w/ B&P. For those of you who are scared due to the reviews regarding how customers are spoken to, I guarantee that if you go in with the mindset to BUY a watch and not waste time then you will receive none of these hilarious yelp responses. Also it's appointment only so keep that in mind. Larry and Dimitri were both honest, and gave me what I paid for. That's all I could ask. Definitely will return for more business. read more

Jaztime - Watches Near Me - Newport Beach, California

I have to say I've given this guy my watches multiple times to service and I finally called for a Patek 7018 on his website which isn't in stock. Why provide a BUY NOW with a wire only for watches you don't even have? What a waste of time. He hung up on me. EDIT: Look at their response. Is this who you'd want to do business with speaking like that? It's quite simple. Don't list watches you don't even have and can never get without a phone number demanding wires only for serious people when you're not even serious enough to have the watch in stock. Pompous and unbelievably ARROGANT! The guy is a fraud. read more

Had a horrible experience. I called regarding a watch listed as available on his website. I asked if he had photos of the condition of the watch and he declined to provide any. He made me feel stupid just for asking. I then asked if there was any way to see the watch to check the condition and he only referred me to the JLC website. He said he couldn't provide pictures to every customer wanting a watch. Like what? He refused to provide photos of the condition of a $20,000 watch... major red flag. Then I asked if the watch was even available because it's a discontinued model. He had no idea whether the watch he was selling, and wanting a wire before providing photos, was even in his possession or any details about it. He was condescending, rude, and demonstrated no actual knowledge about watches. Will not buy from again. read more

Reply to your comment, Just look how this person responds to negative feedback in all the one star posts he has. It gives you a good idea who you're dealing with... Wow !!! I am gob smacked. I called to ask where they were located at, he simply said look at the address on the website I said really and then he hung up on me.. No wonder they've got so many negative comments and on here it's just unbelievable how rude they are. One would think that in this industry you'd wanna be nice cause there's a lot of money involved. I have cash and I'm ready to purchase it today after reading the, comments no way. Beware read more

In addition to being one of the most arrogant people I've ever spoken to, many of the watches that Jaztime advertises are neither in stock, nor available to them. No surpris that they don't have showroom... It's basically an operation where you call (if you are lucky enough to "qualify" to receive their phone number), then they try to source the item that you're looking for, but since they don't have it, you have to commit to an unknown commodity. Silly way to shop for an expensive item. My recommendation, purchase from anyone but Jaztime. read more

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From start to finish, Jaztime was extremely professional and kept to their word. I worked with both Larry and Dmitri. In the initial phases of the purchase they wanted to make sure I wanted to purchase the AP 26405NR by telling me all about the watch as well as suggesting other alternatives that were similar. They've been in the business for a long time and didn't want me to have buyers remorse; and I appreciated that. After telling them I was sure, they provided the watch to me at the lowest prices online within 48 hrs. I got the original box and papers with serial number and walked away super happy. I'm now eyeing a Rolex and will definitely contact Larry at Jaztime when I'm ready. read more

Jaztime - Watches Near Me - Newport Beach, California

Extremely rude and unprofessional. I've bought several watches from them in the past but things have clearly gone downhill as of late. I'd recommend working with a more reputable dealer. *Response to "Madison's" response to my review. This isn't "Madison" but rather the same rude and extremely unprofessional guy that I and the other reviewers have encountered. His response only confirms my review and takes it a step further by this person publicly sharing my contact info (dox'ing) which is illegal. Stay away from this business at all costs, it's a SCAM. read more

I'm return customer and I always trust Jaztime! They try to work what I ask for and make it happen. Everyone are so nice and easy to communicate with them. And so quick and honest for every single details!! Thank you and will see you soon for my next watch!! read more

Jaztime - Watches Near Me - Newport Beach, California

Easy to do business with once you get a hold of them. i will be happy to return and buy more. very helpful. read more

I bought the Hulk from this guy and it was the 10th watch i bought from them. It was nice until i found out the chip on the Hulk. They admitted that they knew about the chip but they never disclosed that to me. Yes, they offer me a replacement of the glass, but i have a feeling that i cant trust these people more. Please read through the message to understand how they treat a loyalty customer like me. read more

There is something very wrong here. For one thing, there is no way to call them because there is no way to access a phone number. For another thing, and as others have noted here, they do not respond when you submit a form to sell your watch. I submitted the form for a very special Cartier Collection Privee watch, took and attached all the pictures they specified, and got a canned response confirmation that someone would be in touch with me in about two business days. That was 12 days ago. I followed up with an email request after five days. No response of any kind. Typical Newport Beach jerk-offs, these people. read more

Rude on the phone. I called and told him I was interested in several watches that I wanted to purchase. He told me that today is not available to view the watches and to come in tomorrow. I'm visiting from out of town so I told him tomorrow I will no longer be in town, so he hung up. Very rude. Very poor experience. read more

BEWARE BEFORE YOU BUY FROM THESE SCAMMERS!! THEY LIE THROUGH THEIR TEETH AND I ASSURE MANY CUSTOMERS WHO HAVE EXPERIENCED THEIR BS WILL AGREE!! I purchased a pre owned Rolex Sky Dweller Blue dial on Friday which they had listed on eBay. I paid for the watch instantly via PayPal with no complications on my end. I called the seller on a Saturday and told him who I was and the item I had purchased to get a little more info and pictures of the watch. The seller right away tried to get out of the deal by telling me that payment over 10K needed to go through escrow, I explained that the payment was already processed and I didn't see what the problem was? He continued to try to upgrade me to a brand new Sky Dweller for $1000 more. I refused and told him I want the watch I bought but he refused to sell it to me. I asked him if I could go to their Newport location and see the watch or other options they had, he told me they don't have a showroom? So, I'm not sure what the address and location listed on this page is? I called today, Monday morning to follow up with the sale and he told me to send him a request to cancel the sale. I again told him I don't want to cancel and I want my item I paid for. After a short and rude conversation he hung up and I received a email from eBay that the sale was canceled! Reason went down as buyer requested! They are very shady in my opinion and based on my experience. A 28k purchase isn't made unless I intend on making that purchase. I do not play games, if I want something and am ready to obtain it I go for it. Either fix your eBay listings so there is no confusion on the buyers end or give them the item they bought and paid for!! ALL BUYERS BEWARE OF THESE GUYS, THEY WILL SCAM YOU AND MAYBE EVEN SELL YOU A FAKE FOR A REAL WATCH!!! read more

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This is the second time I ordered from them. They instantly knew who I was when we talked on the phone. The transaction was real easy and smooth. Next day delivery was very good and they followed up with me after delivery. Thank you Jaztime!' read more

Jaztime - Badass watch!! - Watches Near Me - Newport Beach, California

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Great pricing, super easy to work with if you know what you're looking for and have done homework looking at all the different sites for exact model and pricing. Sent payment on Friday, received my brand new 2024 Rolex on Monday morning. read more

Jaztime found me this hard to find Omega moon watch variant with aventurine dial. Smooth communication and transaction. Don't hesitate and just follow instructions. Most importantly, due your homework and know exactly what you want before approaching them. read more

Jaztime - Omega - Watches Near Me - Newport Beach, California

Once I made the decision to invest in a Rolex...I spent a week trying to decide which Rolex and where to buy it. I ended up selecting the Rolex Submariner 122613LB (New "Bluesy")...but WHERE to buy was a much more difficult task. I called several Austin, Texas Authorized Dealers but not a single location could get the watch...apparently, Rolex isn't providing the inventory. I called Tourneau, (Old and established AD)...and made in inquiry with a customer service representative who didn't seem overly interested in helping me. Although they offer NEW Rolex watches on their website, they neglect to tell you that they DO NOT SELL new watches "Online"...apparently it's against Rolex policy? She told me I would need to visit a store in my area. Unfortunately for them...there's not one. Although I was initially hesitant to spend that kind of money on the GRAY market, I came across JazTime. First I saw them on eBay and then went directly to their website and found the NEW Rolex 122613LB that I wanted. Let me say that this is not your typical buying experience. You're not going to get the "red carpet" treatment...and their website explains that up front. I highly recommend that you go to their FAQ and read it...and understand that these guys are in the selling business not the service business. It's clear. If after you have read "HOW" they do business...you can then decide if you're ready to become mutually contractually obligated and buy a watch. I'm certainly glad I did. After lowering my "service" expectations...I began the process. Clicked on the BUY NOW link and followed instructions. I then called to ask if my purchase was in stock and whether I could request "Expedited Shipping". The answer was "YES" and "YES". Although the expedited shipping would not be necessary...the salesrep told me I would have the watch "before" NOON the very next day! (I sent a wire at 10:50 AM - CDT - It arrived at 11:35 AM the "very next day") I received various follow-up emails and a phone call immediately after my purchase...and found them to be professional. This was my experience and yours may differ. But based on that, I would highly recommend JazTime if you are okay with a no nonsense - no frills buying experience. And did I mention the PRICE was more than reasonable for a NEW watch in "high-demand". read more

Jaztime - Rolex Submariner the new "BLUESY" - Watches Near Me - Newport Beach, California

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Serious buyers ONLY!! Reading through the reviews you may be hesitant to buy from Jaztime. Not me. I called around nearly every Rolex dealer in SoCal and luckily stumbled upon the Jaztime website. They do not mess around. If you are ready to buy a watch they are awesome. Very timely in responding, excellent customer service and a seamless process. But don't window shop, this isn't your traditional buying experience. I will definitely buy another watch from them! read more

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It's Jaztime, let's jaz Look , if you understand In watches , you understand business, this guys are not playing around here . Super professional, super respectful. read more

Jaztime - Watches Near Me - Newport Beach, California

I recently purchased a Rolex Datejust for my wife. I was in the market for about 6 months. For sure everybody who likes to buy a brand new Rolex knows that nowadays finding that is really hard. Finally, I found that on the Jaztime website. The price was good and the purchasing process was simple and fast. After receiving the confirmation email about the availability I sent a deposit via Zelle and on the next day we went to their office and picked up the watch after paying off the remaining amount. I definitely recommend Jaztime for everybody who is looking for a brand new Rolex!! Thanks! read more

Jaztime - Watches Near Me - Newport Beach, California

I have had several transactions with Jaztime. They always do me right! Just purchased an Omega Seamaster Aqua Terra and I love it! Thanks Jaztime! read more

Jaztime - Just purchased this Omega Aqua Terra with the green dial from Jaztime. These guys are great! I love this watch! - Watches Near Me - Newport Beach, California

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Just got off the phone with them, totally bait n switch. Website shows in stock and text messages reply back stating that the Rolex DeepSea blue watch is available. When actual calls for availability, they stated that we have, "to see if the watch is in stock, lead time to get the watch and your price maybe higher". When making a big purchase like this, i don't have time to play games! The Company Personnel who answers phone calls; extremely rude and very unprofessional, i don't know how you all can operate like this? My first impression with them would be the last time i do any kind of business transaction with them, sorry but I will not invest my hard earned money at a company where customer services is not their top priority! read more

Jaztime - Watches Near Me - Newport Beach, California

They were easy to work with and got me a great deal on a watch I have been wanting for a long time. read more

Jaztime - Watches Near Me - Newport Beach, California

I purchased a Rolex Stainless Steel Yacht-Master II The watch is in Very Good condition, showing minor wear and no excessive polishing. The staff is highly responsive and even contacted me on Saturday at dinner time! read more

Jaztime - Watches Near Me - Newport Beach, California

Bough a Rolex GMTII yellow gold from Jaztime. We agreed on a price, saw the actual photos thru email, wired the money and got the watch with papers the next day. Super fast. Know what you want, the price you wanted to pay and buy from Jaztime. read more

Jaztime - GMT MasterII Yellow Gold/ Green Dial. - Watches Near Me - Newport Beach, California

I am a customer there, and I would probably come back again soon due to their staff's good customer services. They worked so diligently to fulfill my order. I saw quite a few very bad reviews about customer service. This store is legit. One good advice is to must read their FAQ on the Web before purchasing . I guarantee you would understand their business model better and would avoid all unnecessary anguish and frustrations. Keep up the good work, Jaztime. read more

I was looking to buy Rolex Datejust classic watch for my wife. Those guys offered competitive price and incredibly fast delivery time, it literally took 3 days from the order. Can't be happier. read more

Jaztime - Watches Near Me - Newport Beach, California

I've purchased and sold a number of high end watches from Jaztime and each transaction was always above board--I don't know why some choose to malign the Jaztime crew as they always acted professional, fair and patient in their dealings. I suspect it's the usual circumstances where ignorant customers (and usual arrogant) demand to pay low for what they want and/or sell high for pieces they don't with no regard on how the secondary watch market works. read more

Very disrespectful guy that works there. They agreed on a price and then decided to change their minds later at the last moment before payment would be made. Call to discuss what happened and the guy used a rude tone and hanged up the phone without explanation! Stay away from this business because they will either try scam you, be indecisive with pricing, outright rude with assisting a customer. The little boy working at this store needs a lesson in manners and need to stop being racist! read more

Jaztime - Look at the racist little boy who work at this store. Extremely rude and bad business ethics! - Watches Near Me - Newport Beach, California