Very good communication and fast transaction speeds. Very quick to refund if there's any issues. Jaztime has integrity!

What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far away from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible! read more

BUYERS, PLEASE READ THIS BEFORE SENDING THIS COMPANY ANY MONEY. I had a very concerning experience with this seller, and I have screenshots, emails, payment records, and the eBay listing to document what happened. They advertised a Rolex on eBay for approximately $27,000. I submitted an offer of $21,000 through eBay. When I received no response, I called the company directly. During that call, I was told that BEFORE they would answer my questions or provide information about the watch, I needed to pay a $200 deposit through their website to prove I was a serious buyer. I followed their instructions and paid the $200. They accepted my money and sent me a receipt. ONLY AFTER THEY RECEIVED MY $200, I was told they could not provide me the watch at the advertised price. Instead, they attempted to offer me a completely different watch at a substantially higher price. What happened next was even more concerning. The original watch remained listed on eBay, except the asking price was changed from approximately $27,000 to $33,999. I was then blocked by the seller from submitting bids or offers on eBay. I have screenshots documenting the $33,999 listing and the eBay message stating, "The seller isn't accepting bids or offers from you." I requested an immediate refund of my $200 because I paid that money specifically after being told it was required before they would discuss the advertised watch with me. My refund requests have gone unanswered, and as of the date of this review, MY $200 HAS NOT BEEN RETURNED. To be clear, my complaint is not that the seller rejected my $21,000 offer. A seller has every right to reject an offer. My complaint is that I was instructed to PAY $200 before they would discuss the advertised watch with me. They accepted my money. Only afterward did they tell me they would not provide that watch at the advertised price and tried to substitute a different watch. The original watch was then listed for $33,999, I was blocked from making further offers, and my $200 has still not been refunded. I can document every material part of my experience. Before sending this company a deposit, I strongly recommend getting IN WRITING exactly what the deposit is for, whether it is refundable, confirmation that the specific watch being advertised is actually available at the advertised price, and what happens to your money if the seller does not proceed with that watch. I WOULD NOT SEND THIS COMPANY ANOTHER DOLLAR. I am simply asking for the return of the $200 they required me to pay. As of this review, they have kept my money and stopped responding to my requests for a refund. BUYERS SHOULD BE EXTREMELY CAREFUL BEFORE SENDING THIS COMPANY ANY DEPOSIT OR PAYMENT. read more

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guy was rude and hung up phone on me tried to buy an AP pink dial watch and this call was a joke. SCAMMERS

Do not sell to them - their offers are not in good faith. Agreed to a price to sell them a five month old AP and then they invent a bunch of things wrong with the movement (that no other prospective buyer observed) at closing to try to chisel you down on price. read more

They advertise watches they don't have or cannot obtain for the price shown online. They also get defensive and rude when you demand a quick answer since they charge you a $200 deposit and $150 for shipping. Look at their Trust Pilot reviews, they're even worse. Avoid this place. read more

Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best dealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict. read more

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Great buying experience for first time secondhand shopping. Fast shipping. Saved me from a year's worth of suffering over not having a Mother's Day present for my wife. Thanks for including the box even though the supplier didn't have one. It was especially valuable for her instagram post. She is enjoying the watch as a daily wear. read more

Jaztime - Watches Near Me - Newport Beach, California

They do not honor their price on their website. They said to me the price is subject to change at any time and if you are not OK with the price increasing when you try to buy it, shop somewhere. I clicked the purchase options on 2 separate occasions on 2 separate watches and received the same response. Bait and switch. They offer me a different watch or condition of the watch at the same price or an increased price for the same watch advertised. Definitely don't be fooled by their prices because they are likely to not be accurate. And I am not a first time buyer that they do this with. I have bought well over six figures worth of watches from them. I have finally learned my lesson and will never consider them again. read more

Tried to buy a watch and call them and they didn't want to sell at the advertise price. Complete waste of time. I will never deal with this dubious dealer!!! Bait and Switch!!!!!!! Untrustworthy !!!!! The guy that I talked to is a complete Jerk!!! ************* Buyers beware!!!!!!!!!! read more

SCAM! We put a deposit down on a Rolex for our son's graduation. We called to find out the status and were told "I'm going to go check our safe and I'll get back to you". After that, no return phone call. My husband sent an email to cancel the order, because at that time we went ahead and found a Rolex somewhere else. Again, no response from Jaztime. Our deposit has not been refunded and when we call, the guy is a jerk and blames us! As I've noticed, someone from Jaztime will get on here and claim we are a fake customer...take your business elsewhere and avoid the headache! read more

Found a watch that I liked at the price that I liked and I called the shop to confirm that it was available at that price. I was told that the watch was available at the price that was listed on the website and that I should order it from the website and put down the $200 deposit to show that I was real. Here is a copy of the order information. "Thank you for your order from Jaztime. Once your package ships we will send an email with a link to track your order. If you have questions about your order, you can email us at sales@jaztime.com or call us at +17147340511. Your Order #14782 Placed on Jun 2, 2026, 10:29:28 AM" I then received the following email from the the store. "mark, I am unable to fulfill at website price, i can however fulfill at $117,000 plus tax comes out to $126,067. If you ship out of state you can save tax and its just $117,000 plus $350 to ship Takes 1 week for arrival after payment, let me know if you want it or prefer to cancel " In other words, it was a classic bait and switch which apparently happens fairly frequently. If you read the reviews online I again offered to pay the agreed-upon price and the store rejected that. When I left a bad review the store owner posted my name and phone number on the website in an effort to intimidate me into removing my review-but I am not. This is of course against the Yelp guidelines and probably also an illegal invasion of privacy. Other reviews of this company also indicate that they offer concessions in order to convince people to write good reviews. I have not, nor will I ever purchase a watch from this store. They are in my opinion, dishonest, and should be avoided at all costs. Edit: the owner of this store says that my review is total BS. In fact, I wanted to buy the watch at the price that it was offered, and the only reason I wrote the review was because they didn't honor their offer. I've read other reviews where they claim that watches are new and they sell used watches, where they extend warranties in order to get good reviews and take other unethical actions, like suggesting to illegally evade taxes Do business with these guys at your own risk. read more

It's a scam. All of the watches I tried to buy were not available, or thy were listed SIGNIFIGANTLY below what the actual price was. Scamtime read more

I highly recommend jaztime. Their watches are top quality, fairly priced and shipping very prompt. I would point out that they are all business, not interested in small talk or negotiating, but very helpful and accommodating. read more

So sketchy. I believe them to be scammers. They would not send photos of the watch in question. I believe them to be wanting to source the watch upon order. She was incredibly un unprofessional on the phone. Do not go through this dealer!! read more

I saw a watch on their site for $13,001. I made a deposit and then they call and they say they want $17,000 for the watch. Stay away for the them. read more

This fly by night runs a bait and switch operation. I found a Rolex Datejust 41mm listed on their website for $13,999. They require a prospective buyer submit a form order on a credit card before they will even check whether the watch is in stock. No photos in the listings. In my case they called me back and said they could secure the watch but it would cost me $16,500. Why would they list a week known Rolex at $3,500 less than their real sales price. A bait and switch if I've ever seen one!! In fairness they did agree to void the credit card change after I told them I wanted no part in a transaction like this. Check their Trust Pilot rating of 3.2 and BBB rating of C- Stay away! read more

Extremely surly and rude when answering the phone (similar to the childish responses to other posts that no respectable business would display). I asked about a piece they advertised on their website (limited edition) but they clearly just list pieces they don't have and then attempt to source later. I was able to get the piece from an AD with warranty (not gray market) at a lower cost than they advertised. Clearly a fly by night operation that may work for some people, but I couldn't trust them for such a large purchase. To each their own. Edit: "Madison", who seems to be the owner in disguise, seems to be a serial gaslighter. Have to question his intelligence if he thinks Anon is my name -- what a fool. read more

I called to buy a platinum Daytona Rolex. There are several available. I asked which year they each were. I was told they could only tell me the year if I bought it first, then they would tell me the year. I told them they also have it on eBay at a lower price and I would buy it there but needed to know the year of the watch. They lady told me it could range. These watches are about 100k each and she hung up on me and wouldn't share any info. Completely rude and not helpful. They have a great selection and will buy but can not and will not from here. I am not sure these watches are even in stock. They may source them after they get a purchase. read more

I submitted a trade in request form with my current Rolex info and wanted to upgrade to another Rolex that Jaztime had in stock. I submitted the form online and got confirmation that someone would call me. I submitted the form Thursday and today is Monday and still not heard from there. Hard to to trust someone to deal with a transaction that's in the thousands when they don't respect your time. lol look at their response . That's not even me read more

I have been buying and selling high-end watches for over 15 years and this is, by far, the most unpleasant person I have ever encountered in the watch world. While the prices are competitive, I have zero confidence that any issue on a purchase could be amicably resolved with a person who treats customers with complete disdain. And thank you to "business manager" Madison for proving my point. Super classy Madison. read more

Reply to your comment, Just look how this person responds to negative feedback in all the one star posts he has. It gives you a good idea who you're dealing with... Wow !!! I am gob smacked. I called to ask where they were located at, he simply said look at the address on the website I said really and then he hung up on me.. No wonder they've got so many negative comments and on here it's just unbelievable how rude they are. One would think that in this industry you'd wanna be nice cause there's a lot of money involved. I have cash and I'm ready to purchase it today after reading the, comments no way. Beware read more

Had a great buying experience with Jaztime. I was given a fair secondary market value on a like new 2020 GMT Master II Batgirl w/ B&P. For those of you who are scared due to the reviews regarding how customers are spoken to, I guarantee that if you go in with the mindset to BUY a watch and not waste time then you will receive none of these hilarious yelp responses. Also it's appointment only so keep that in mind. Larry and Dimitri were both honest, and gave me what I paid for. That's all I could ask. Definitely will return for more business. read more

Jaztime - Watches Near Me - Newport Beach, California

In addition to being one of the most arrogant people I've ever spoken to, many of the watches that Jaztime advertises are neither in stock, nor available to them. No surpris that they don't have showroom... It's basically an operation where you call (if you are lucky enough to "qualify" to receive their phone number), then they try to source the item that you're looking for, but since they don't have it, you have to commit to an unknown commodity. Silly way to shop for an expensive item. My recommendation, purchase from anyone but Jaztime. read more

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I have to say I've given this guy my watches multiple times to service and I finally called for a Patek 7018 on his website which isn't in stock. Why provide a BUY NOW with a wire only for watches you don't even have? What a waste of time. He hung up on me. EDIT: Look at their response. Is this who you'd want to do business with speaking like that? It's quite simple. Don't list watches you don't even have and can never get without a phone number demanding wires only for serious people when you're not even serious enough to have the watch in stock. Pompous and unbelievably ARROGANT! The guy is a fraud. read more

Had a horrible experience. I called regarding a watch listed as available on his website. I asked if he had photos of the condition of the watch and he declined to provide any. He made me feel stupid just for asking. I then asked if there was any way to see the watch to check the condition and he only referred me to the JLC website. He said he couldn't provide pictures to every customer wanting a watch. Like what? He refused to provide photos of the condition of a $20,000 watch... major red flag. Then I asked if the watch was even available because it's a discontinued model. He had no idea whether the watch he was selling, and wanting a wire before providing photos, was even in his possession or any details about it. He was condescending, rude, and demonstrated no actual knowledge about watches. Will not buy from again. read more

From start to finish, Jaztime was extremely professional and kept to their word. I worked with both Larry and Dmitri. In the initial phases of the purchase they wanted to make sure I wanted to purchase the AP 26405NR by telling me all about the watch as well as suggesting other alternatives that were similar. They've been in the business for a long time and didn't want me to have buyers remorse; and I appreciated that. After telling them I was sure, they provided the watch to me at the lowest prices online within 48 hrs. I got the original box and papers with serial number and walked away super happy. I'm now eyeing a Rolex and will definitely contact Larry at Jaztime when I'm ready. read more

Jaztime - Watches Near Me - Newport Beach, California

I'm return customer and I always trust Jaztime! They try to work what I ask for and make it happen. Everyone are so nice and easy to communicate with them. And so quick and honest for every single details!! Thank you and will see you soon for my next watch!! read more

Jaztime - Watches Near Me - Newport Beach, California

Extremely rude and unprofessional. I've bought several watches from them in the past but things have clearly gone downhill as of late. I'd recommend working with a more reputable dealer. *Response to "Madison's" response to my review. This isn't "Madison" but rather the same rude and extremely unprofessional guy that I and the other reviewers have encountered. His response only confirms my review and takes it a step further by this person publicly sharing my contact info (dox'ing) which is illegal. Stay away from this business at all costs, it's a SCAM. read more

I bought the Hulk from this guy and it was the 10th watch i bought from them. It was nice until i found out the chip on the Hulk. They admitted that they knew about the chip but they never disclosed that to me. Yes, they offer me a replacement of the glass, but i have a feeling that i cant trust these people more. Please read through the message to understand how they treat a loyalty customer like me. read more

Easy to do business with once you get a hold of them. i will be happy to return and buy more. very helpful. read more

Jaztime found me this hard to find Omega moon watch variant with aventurine dial. Smooth communication and transaction. Don't hesitate and just follow instructions. Most importantly, due your homework and know exactly what you want before approaching them. read more

Jaztime - Omega - Watches Near Me - Newport Beach, California

Once I made the decision to invest in a Rolex...I spent a week trying to decide which Rolex and where to buy it. I ended up selecting the Rolex Submariner 122613LB (New "Bluesy")...but WHERE to buy was a much more difficult task. I called several Austin, Texas Authorized Dealers but not a single location could get the watch...apparently, Rolex isn't providing the inventory. I called Tourneau, (Old and established AD)...and made in inquiry with a customer service representative who didn't seem overly interested in helping me. Although they offer NEW Rolex watches on their website, they neglect to tell you that they DO NOT SELL new watches "Online"...apparently it's against Rolex policy? She told me I would need to visit a store in my area. Unfortunately for them...there's not one. Although I was initially hesitant to spend that kind of money on the GRAY market, I came across JazTime. First I saw them on eBay and then went directly to their website and found the NEW Rolex 122613LB that I wanted. Let me say that this is not your typical buying experience. You're not going to get the "red carpet" treatment...and their website explains that up front. I highly recommend that you go to their FAQ and read it...and understand that these guys are in the selling business not the service business. It's clear. If after you have read "HOW" they do business...you can then decide if you're ready to become mutually contractually obligated and buy a watch. I'm certainly glad I did. After lowering my "service" expectations...I began the process. Clicked on the BUY NOW link and followed instructions. I then called to ask if my purchase was in stock and whether I could request "Expedited Shipping". The answer was "YES" and "YES". Although the expedited shipping would not be necessary...the salesrep told me I would have the watch "before" NOON the very next day! (I sent a wire at 10:50 AM - CDT - It arrived at 11:35 AM the "very next day") I received various follow-up emails and a phone call immediately after my purchase...and found them to be professional. This was my experience and yours may differ. But based on that, I would highly recommend JazTime if you are okay with a no nonsense - no frills buying experience. And did I mention the PRICE was more than reasonable for a NEW watch in "high-demand". read more

Jaztime - Rolex Submariner the new "BLUESY" - Watches Near Me - Newport Beach, California

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Serious buyers ONLY!! Reading through the reviews you may be hesitant to buy from Jaztime. Not me. I called around nearly every Rolex dealer in SoCal and luckily stumbled upon the Jaztime website. They do not mess around. If you are ready to buy a watch they are awesome. Very timely in responding, excellent customer service and a seamless process. But don't window shop, this isn't your traditional buying experience. I will definitely buy another watch from them! read more

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I recently purchased a Rolex Datejust for my wife. I was in the market for about 6 months. For sure everybody who likes to buy a brand new Rolex knows that nowadays finding that is really hard. Finally, I found that on the Jaztime website. The price was good and the purchasing process was simple and fast. After receiving the confirmation email about the availability I sent a deposit via Zelle and on the next day we went to their office and picked up the watch after paying off the remaining amount. I definitely recommend Jaztime for everybody who is looking for a brand new Rolex!! Thanks! read more

Jaztime - Watches Near Me - Newport Beach, California

There is something very wrong here. For one thing, there is no way to call them because there is no way to access a phone number. For another thing, and as others have noted here, they do not respond when you submit a form to sell your watch. I submitted the form for a very special Cartier Collection Privee watch, took and attached all the pictures they specified, and got a canned response confirmation that someone would be in touch with me in about two business days. That was 12 days ago. I followed up with an email request after five days. No response of any kind. Typical Newport Beach jerk-offs, these people. read more

I have had several transactions with Jaztime. They always do me right! Just purchased an Omega Seamaster Aqua Terra and I love it! Thanks Jaztime! read more

Jaztime - Just purchased this Omega Aqua Terra with the green dial from Jaztime. These guys are great! I love this watch! - Watches Near Me - Newport Beach, California

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Rude on the phone. I called and told him I was interested in several watches that I wanted to purchase. He told me that today is not available to view the watches and to come in tomorrow. I'm visiting from out of town so I told him tomorrow I will no longer be in town, so he hung up. Very rude. Very poor experience. read more

This is the second time I ordered from them. They instantly knew who I was when we talked on the phone. The transaction was real easy and smooth. Next day delivery was very good and they followed up with me after delivery. Thank you Jaztime!' read more

Jaztime - Badass watch!! - Watches Near Me - Newport Beach, California

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It's Jaztime, let's jaz Look , if you understand In watches , you understand business, this guys are not playing around here . Super professional, super respectful. read more

Jaztime - Watches Near Me - Newport Beach, California