My fiancé and I visited HJ a few years back and had a decent experience. It felt a bit rushed and…read morechaotic considering how crowded the establishment can get so we were unsure if we wanted to return and give it another go to search for our dream rings. We went back recently and Jacquelyn was such an amazing help! She's very knowledgeable and makes the appointment feel personal and comfortable. She allowed us to take our time going over different options and helped us through the whole process without any judgment. I also brought in my parents to look at upgrade rings and they had a very enjoyable time with Jacquelyn as well. She was able to introduce some new diamond shapes that she felt my mom would like and she was right on the money! My mom loved everything that presented to us. We can't recommend Jacquelyn enough! If you want a thorough, seamless, and personal experience at HJ, definitely book your consult with Jacquelyn. We'll forever be going to her for all of our jewelry needs.

I had Marcella help me pick out my engagement ring a few months ago and she got it done and ready…read moreto go in less than an hour instead of waiting weeks! She was super nice and super friendly and had amazing customer service! I'd definitely recommend asking for her whenever you come to visit or are interested in getting your ring!

I love coming to this jewelry store. They are always so kind and courteous and I feel like they…read moredon't judge me. I go to them for all of my jewelry repairs and they have some beautiful eternity rings that I'm looking at for my 10-year anniversary. I love how they treat me like a human being and are not judgmental. I stopped in there in the middle of our kitchen remodeling project in shorts, a t-shirt and sandals and felt like they gave me the same service as when I went in all dolled up. Not to mention they have some beautiful jewelry.

Came in with my fiance to look at engagement rings . Met with Joe, he was fantastic. Ended up…read moreordering a custom ring. Can't wait to see how it comes out.

I was looking for my first Rolex and decided to visit Hing Wa Lee. From the moment I met Chris, the…read moreexperience was outstanding. He was incredibly patient, answered all of my questions, and took the time to let me try on different watches while explaining the available configurations and options without ever making me feel pressured. In less than a month, I received a call from Chris that a watch was available. While it wasn't the exact configuration I originally requested, I was thrilled to purchase my very first Rolex. The entire experience exceeded my expectations. I want to sincerely thank Chris for his friendliness, professionalism, and excellent communication throughout the process. He made buying my first Rolex a memorable and enjoyable experience. I would definitely recommend Chris and the team at Hing Wa Lee to my family and friends. I look forward to returning to work with Chris again for my next Rolex or jewelry purchase. Thank you for making my first Rolex experience so special!

Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

Great service, knowledgeable staff and good selections of jewelry. I also trust them with my…read morejewelry and orders.

Had to cut off my wedding ring when I decided to put it on the wrong finger and it would not come…read moreoff. So I took my setting to Linda and she helped me design a new ring and it is beyond beautiful and more than I could have imagined. I love it so much & would definitely recommend Mandel jewelers to anyone. They also serviced our Rolex's and did an amazing job making them look brand new

Tim and Lance were such wonderful jewelers! After trying multiple jewelry stores in search of a…read moreperfect engagement ring, I found L. Geiger Jewelers. While other jewelers tried to sell me overpriced pre-made rings, Tim explained the whole process in detail and helped me choose the perfect diamond and band for me, while being very transparent about prices. I also had a very short timeline but Tim rushed the order for me and had the ring for me within a few days! Even when I came back in to have the ring resized, they were able to do it for me within an hour. This is why you support local businesses! Thank you Tim and Lance for making my proposal so much easier!

This is by the far the best jeweler I have ever been to! Expertly has handled many custom designs…read morefor me and my family!!!

Always a good experience in the store but just prepare to be there for about an hour. Every time I…read morego, it typically takes an hour or more to get everything done. I recently returned for a ring inspection and cleaning and was so satisfied with the outcome of my rings. It looked brand new!

I recently visited Jared in Brea to have my engagement ring and wedding band cleaned, inspected,…read moreand sent out for the routine semi-annual maintenance I've received there in the past. Unfortunately, my experience with JD was disappointing from when I requested my rings to be serviced. When I arrived, he initially told me the process would take about 10 minutes and that he would clean, inspect, and check the prongs unless I wanted the rings sent to the lab for a more thorough service but would take 3 days I agreed to have them sent to the lab which is what I typically do. At that point, the interaction noticeably changed. JD insisted also that my engagement ring/band were platinum, despite me explaining that my rings are white gold and only my husband's band is platinum. Even after I pointed out that the receipt itself listed the metal type as "WG 18K," he continued to insist it was platinum on the system.   The bigger concern came when I reviewed the intake receipt. Total rings sent for service were listed with a value of only $3K, despite being worth approximately $25K, and the description of the center diamond was incomplete. JD initially told me the information was there, but when I pointed out the discrepancies, he crossed out the $3K value by hand, replaced it with $25K, and initialed it instead of getting a new receipt, he even if he showed me the print screen that it was changes to $25K.  This did not inspire confidence when leaving a valuable pieces of jewelries in their care. He also sent a copy of a receipt via email.  I also noticed that the photo taken of the diamond's GIA number was blurry and unreadable. When I explained that previous receipts had included much more detailed documentation, including the GIA number written out, Sophie stepped in to assist who has been witnessing the entire interaction. She reviewed my concerns, agreed that the GIA photo was not clear, verified my information, and took the time to compare the documentation with prior records. Because I was uncomfortable with how the intake process had been handled, I requested that the pieces be processed separately, as they had been in previous visits. Sophie accommodated my request and ensured the documentation was completed properly. I want to recognize Sophie for her professionalism, patience, and willingness to address my concerns. She turned an increasingly frustrating situation into one that felt much more secure and transparent. When customers are leaving valuable jewelry for service, accuracy, attention to detail, and professionalism matter. Unfortunately, JD's attitude, dismissiveness, and lack of customer service made what should have been a routine visit feel tense and uncomfortable.  If there's one thing more precious than a diamond, it's confidence in the paperwork that goes with it--and that was in noticeably short supply with JD. Thanks to Sophie for stepping up!

My Mother wore a necklace that was a true one of a kind Franken-piece. She had it most of her…read moreadult life and kept redesigning & modifying it by adding gold & little diamonds scavenged from other pieces! She wore that necklace 24/7 for probably 50+ years. When my Mom passed away 3 years ago, that necklace was entrusted to me. Although it had a broken clasp, it is now an heirloom & is priceless to me! Finding somewhere to trust with the clasp repair proved challenging as I didn't want the piece to be sent off to parts unknown for repair by persons unknown! And then I found Beyond Two Rings in La Habra. I walked in on a Saturday morning & was immediately greeted by Daisy. After a brief consultation I was confidently sure I was in the right place. Repair work is done onsite by a master jeweler! Pricing is transparent & reasonable. The repair was beautifully done in a week. The business is family owned & operated - Which I love. I highly recommend Beyond Two Rings as a premier place to purchase, design, or repair your precious jewelry!

Came for a quick bracelet repair and was met with friendly staff who quickly gave a reasonable…read morequote and fixed it

I had an amazing experience at Robbins Brothers, and it's all thanks to Christian! From the moment…read moreI walked in, he made the whole process feel easy and fun. He's witty, honest, and genuinely one of the best people you'll work with in any retail experience. I wasn't expecting to find my upgrade so quickly, but within the first hour I had found exactly what I was looking for. Christian never made me feel pressured -- just guided me toward the perfect choice. Highly recommend asking for him by name! Remember to ask for CHRISTIAN and he will roll out the red carpet for you too!!

I had a great experience at Robbins Brothers today, specifically thanks to Eric…read more As someone who deeply appreciates horological pieces and the craftsmanship behind a fine movement, it was a breath of fresh air to "talk shop" with someone who actually understands the nuances of quality. Eric is incredibly knowledgeable and made the entire process feel like a partnership rather than a transaction. While Mary does a fantastic job taking care of my wife Priscilla's jewelry needs, I'm glad to say I've officially found "my guy" for my side of things. What I appreciated most was Eric's willingness to help me look toward the future. My daughters are still in their teens, but I've started investing now in high-quality rings and men's bracelets for my future sons-in-law and daughter-in-law. I want to ensure these legacy pieces are secured for their major lifetime events, and I trust Eric's eye to help me find the right items as they come across his desk. If you want someone who respects your time and shares a genuine passion for fine pieces, ask for Eric.