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Newport Beach, CA

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Ideal Luxury

4.9 (154 reviews)
Ultra High-EndPawn Shops, Watches, Jewelry

By appointment only

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Recommended Reviews - Ideal Luxury

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Day just
Sdzhngy Y.

If you're trying to sell your luxury watches and avoid the sketchy back-alley vibes of the internet, Ideal Luxury is the spot--and Mark is the guy you want. I brought in my GMT-Master II and Datejust, and Mark handled everything with professionalism, transparency, and a level of watch knowledge that instantly made me feel like I was in good hands. He walked me through how pricing works in the current market, explained the details behind what collectors look for, and gave me a fair offer--no pressure, no fluff. Even better, when it came to figuring out my next move, Mark pointed me in the right direction instead of just trying to push another sale. That kind of integrity is rare in this space. If you're looking to buy, sell, or just nerd out over fine timepieces, Ideal Luxury is worth the visit. Mark makes the whole process feel less like a transaction and more like a conversation between enthusiasts. Definitely coming back.

Cartier ring
John S.

Just as promised. I appreciate the follow up call when my ring was shipped. I highly recommend Ideal Luxury to do business with.

Poshy L.

Where do I begin? I can not seem to put into words the outstanding customer service I received from start to finish.  Never before have I received this level of superior customer service, from anyone on this planet. To say that Mark and Ryan go above and beyond, is an understatement, their level of commitment to make you feel like you are the most important client, is par excellence.  They answer each and every question you have without ever making you feel rushed to make a decision.  They are patient, kind and dedicated. It shows and shines through, all the way into the way they gently and carefully prepare your items for shipment.  The little added details are further proof that they care about the business they invested in but more importantly they are invested in you.  Wiring large amounts of money to someone online to pay for an item can be a really scary idea. But they made this transaction so easy and put me at ease right away.  There is a level of trust that flows both ways, so easily and smooth.  They communicate with you EACH AND EVERY step of the way.  You are kept in the loop in real time, "wired received, preparing for shipment, item shipped, item will arrive early, item is out for delivery". This level of commitment is why they have found a loyal faithful returning customer in me. I will recommend IdealLuxury to friends,  family and strangers. If an issue should arise, they quickly move to correct or offer a solution. I can not sing their praises enough. They made my experience, one I will never forget. They went above and beyond each and every step of the way. They exceeded my expectations beyond anything I could have every imagined. Thank you Mark and Ryan for making this experience, the best, smooth and feel good of a lifetime.  I'm guessing- you make all your clients feel this way, each and every time. I can not thank you both enough. You both are the epitome of customer relations. You are the embodiment of excellent customer service. So many can take lessons from you both. Wishing you and IdealLuxury all the best.

To this...done by Ideal Luxury

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25 days ago

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1 month ago

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Mark S.

So kind of Traci glad you’re happy!

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10 days ago

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Mark S.

Thank you Sonny!

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16 days ago

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Mark S.

Thank you Camille, it was a pleasure doing business with you.

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4 months ago

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Mark S.

Good for you guys, glad it worked out.

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3 months ago

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Mark S.

So kind, thank you for your business we apprecaite it!

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1 month ago

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4 months ago

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2 years ago

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Mark S.

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4 months ago

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Mark S.

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5 months ago

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Mark S.

Joanna, you’re too kind, we enjoyed working with you!

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6 months ago

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Mark S.

Too kind Tracy, please come again.

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2 years ago

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Mark S.

Thank you John, truly our pleasure!

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8 months ago

Mark was great to work with. Made the process of selling a watch easy and fair. Highly recommend Ideal Luxury!

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Mark S.

Thank you Liz, it was a pleasure working with you!

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1 year ago

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Mark S.

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1 year ago

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Mark S.

Thank you D, such a pleasure to work with!

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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Mark S.

Our pleasure Robert, thank you.

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1 year ago

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Mark S.

Very kind Lilly, please come again.

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2 years ago

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Mark S.

Kenza it was our pleasure, thank you for the kind words.

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5 years ago

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3 years ago

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2 years ago

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Mark S.

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3 years ago

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3 years ago

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2 years ago

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7 years ago

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Mark S.

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3 years ago

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4 years ago

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3 years ago

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6 years ago

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3 years ago

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6 years ago

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Mark S.

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6 years ago

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2 years ago

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Mark S.

My pleasure Maz. thanks for coming in!

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4 years ago

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2 years ago

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Mark S.

Thank you Jamie Dee, we’re glad you chose Ideal Luxury.

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2 years ago

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Mark S.

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Page 1 of 4

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Review Highlights - Ideal Luxury

“Mark makes the whole process feel less like a transaction and more like a conversation between enthusiasts.”

Mentioned in 118 reviews

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Ideal Luxury - pawn - Updated October 2026

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