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AAA Family Gems

4.9 (221 reviews)
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Tony and his team are amazing. I went in, hopeless, and came out happy with the results.
Liliana P.

After reading AAA's history online, I came on Yelp to read the reviews. Not expecting a response late at night, I inquired and Tony responded right away. When I went in, he was attentive and caring, gave me realistic expectations and ultimately over delivered. Thank you again, Tony and AAA Family Gems for restoring my ring. Will be a client for life.

Engagement ring

I can't recommend Tony at AAA Family Gems enough! He and his family made designing my dream wedding ring the most special experience. From our very first meeting to the final pick-up, Tony guided me through every detail with so much care, creativity, and integrity. He helped me get the absolute best value, and the quality of the ring is beyond anything I imagined. The pricing and craftsmanship are unbeatable, and the family atmosphere made me feel so cared for the entire time. I get so many compliments on my ring and always tell people about AAA Family Gems -- they'll be my go-to jeweler for years to come!

After!  Just like new!

What a great place for jewelry repair! I sent a request for pricing via Yelp and heard back right away. They not only fixed the clasp on my bracelet but cleaned it up to look like new! Even better, they were able to have it ready in less than an hour. They are very easy to work with, and have great pricing. My only regret is that it took me so long to get the clasp fixed, I should have taken it to them years ago! I plan to go back and see their amazing selection of jewelry.

BEFORE: deep scratches, gauges, uneven bezel, rounded corners.

Highly recommend for same-day jewelry repair. I had a beat up ring with deep scratches and gouges, so it desperately needed a deep polish. Not only was it completed within 1.5 hours (they actually have a jeweler on site to do immediate repairs, so they don't need to "send it out" which can take days), the final cost actually came in lower than initially quoted. Tony was great and it seems like multiple generations work here; truly a family business that I'm happy to support!

Buying and selling items.
Steve W.

I cannot say enough about this jeweler! They have helped our family's jewelry needs for many years, and Tony and Donna are amazing and super helpful. Fair prices. Diamonds gold watches and oh yeah, they buy jewelry too!! If you are anywhere near the Tustin area, stop in and say hi and shop away! A++

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4 months ago

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15 days ago

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Anthony M.

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24 days ago

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7 months ago

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Anthony M.

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1 year ago

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Anthony M.

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5 months ago

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Anthony M.

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7 months ago

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8 months ago

Fantastic and friendly service. Great selection of jewelry! You all earned a repeat customer!!!

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Anthony M.

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4 months ago

Tony was such a professional, really nice to work with him. Very knowledgeable. Couldn't recommend this place enough.

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Anthony M.

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2 months ago

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Anthony M.

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2 months ago

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6 months ago

Wonderful and knowledgable! I brought in a diamond ring and was given cash on the spot!

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Anthony M.

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3 months ago

Tony was very helpful and very quick to respond. he was able to give me great advice.

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Anthony M.

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1 year ago

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6 months ago

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1 year ago

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10 months ago

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Anthony M.

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1 year ago

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Anthony M.

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2 years ago

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Anthony M.

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1 year ago

Had a ring resized. The price was almost Half of the other place I checked (big chain place ) and the work is excellent. They did it so fast

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Anthony M.

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11 months ago

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Anthony M.

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2 years ago

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Anthony M.

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1 year ago

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1 year ago

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Anthony M.

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8 months ago

Quite literally the coolest people and the best pawn I've ever been too. Highly recommend

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Anthony M.

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1 year ago

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1 year ago

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1 year ago

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Anthony M.

Thanks Gary, appreciate you taking the time to write a review.

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1 year ago

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1 year ago

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9 months ago

Friendly and very helpful with watch repair as well as jewlery repair. Highly recommend.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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1 year ago

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3 years ago

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Page 1 of 6

Ask the Community - AAA Family Gems

Do buy rare 1979 nickels bad dye?

Unfortunately not.

Do you buy wedding ring set without center stone? Thanks!

In some cases, please send me a photo and info. Let me know any info, if it is gold and if it has natural or lab diamonds in it. Thanks, Tony AAA Family Gems

Do you buy silver spoons and chopstics?

Yes we do, if they are sterling silver or higher, some we have bought in the past are almost pure silver. Tony AAA Family Gems.

Do you guys sell chain necklace for men?? Sterling silver or stainless steel?

Yes we do but don’t always carry a large inventory. Our supplier is QGold.com you can go on their website and if you find what you want, send us the sku #’s for a quote which is less than the listed prices. I will be out it the office this week but… Read more

Do you buy Bridal Sets (Wedding & Engagement Ring already soldered together? I do not have the certificate or any supporting documents.

Paul, yes we do, you don't need an appointment you can just stop in when we are open. Tues-Fri 11am to 6:30pm Sat 10am to 5pm. We are inside the Tustin, Jewelry Mart, back left corner. Tony AAA Family Gems.

What is the charge per piece to get jewelry appraised?

Appraisal are not done by item, they are done by time. You should never let someone charge you by item. Is this appraisal for insurance? If so my fee is $200 per hour, if you want to just know values because you want to sell them, there is no… Read more

Hello, do you guys buy pearl bracelets? Thanks!

Thanks for contacting us. Sometimes, please send me a picture and I will let you know. Thanks, Tony

Hi, Do you guys take pictures prior to ring repair or resizing?

It is not something we do on a regular basis but in some cases we have. Most of our clients are people we know, referred to us or the repairs are done same day. What is the reason for asking?

We have a 5oz bar of gold. Do you buy those? It's .99% has a stamp on it Canadian something?

Thanks for contacting us. Yes we do by appointment. What is the purity of the gold? Tony

How much do you charge to add a charm or change the location of a charm on a sterling silver curb chain charm bracelet? Also, how much would you charge to replace jump hoops? Could you match the size and thickness of other jump hoops on the bracelet?

Amanda, thanks for contacting us. We can help with all of this. The cost to add a charm is normally $10 to $20, depending on the size of the O ring needed. Yes, we can also match the other O rings, hard to make the thin ones thicker, because… Read more

How long does it take to resize a platinum band?

Hello Kris, it takes about 2 hours normally and cost depending on going up or down in size. Going down about $60 going up 1 size about $80 to $100. That including the polishing and rhodium plating.

Could you reset an aquamarine silver pendant into a bezel set ring (1.5mm band width) in 14k gold?

Helen, thanks for contacting us. I am not exactly sure what you are asking. But if you want to reset an aquamarine stone into a new ring mounting, we can help you do that. Please contact me at our store when we are open, either by phone or come in.… Read more

Do you replace watch batteries? Thanks!

Thanks for contacting us. Yes we do and most times on the spot. Depending on the watch brand. This time of year it is more difficult to do on the spot but most times the same day. What brand watch is it? Normal cost for most brands is 5 to $10. Tony

Do u do repair on Tiffany's bracelet?

In most cases yes. Is it sterling silver or gold? A picture would help to confirm it or if you aren’t too far away from us then just bring it in. Tony

Hi do you buy jewelry? I'm looking to sell my old engagement ring. I also have the certification as well.

Yes, we buy jewelry, diamonds and some watch brands. If you have the certificate that will make it easy for me to evaluate and make you an offer. If you send me the certificate, I can even give you an approximate quote. Tony AAA Family Gems

Do you buy silver bars?

Yes we do, what gram or ounce weight and how many do you have? Tony

Do you buy lab created gems?

No we do not.

Hi are you a pawn shop also? Do you take antique pocket watches?

I think they do. Its worth a try n see

Do you do estate jewelry appraisals?

Yes we do, for insurance, estate and cash value. If looking to sell items we are also buyers. We work by appointment and look forward to helping. Tony AAA Family Gems. We are located inside the Tustin Jewelry Mart, back left corner.

Do you have gold floating heart pendant?

At this time I don’t believe we do. But I will check my inventory tomorrow and let you know if I do.… Read more

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Review Highlights - AAA Family Gems

They have helped our family's jewelry needs for many years, and Tony and Donna are amazing and super helpful.

Mentioned in 112 reviews

Read more highlights

Tustin Diamond Exchange

Tustin Diamond Exchange

(119 reviews)

$$

I lost my diamond from its setting so decided to try diamond exchange to get a quote and ended up…read moremaking a purchase. Overall it was a very good experience though the diamond I selected was chipped by jeweler so had to select another one which is why the 4 stars Tip: go in w what you want to spend. They have multiple diamonds at varying quality levels. They will likely start w the highest quality at the highest price. Our price went down considerably as I am not a diamond expert so quality isn't my first priority. My first diamond I went w higher quality and 30 Years later it really didn't matter. This is my take but figure that out before going in as it could save you hundreds if not thousands Their service was fast, lots of options, good customer service wouldn't hesitate returning

I couldn't be happier with my experience buying my girlfriend's engagement ring here. I actually…read morewaited to write this review until after I proposed, because I wanted to see my now fiancée's reaction -- and it said everything. From the very beginning, Anthony made the entire process easy, comfortable, and stress-free. He took the time to truly listen to what I was looking for and guided me through every option with honesty and care. The quality and craftsmanship of the ring are absolutely incredible, and it turned out even better than I imagined. Seeing her face light up when I proposed made it all worth it. Thank you, Anthony, for helping create such a meaningful and unforgettable moment in our lives. I highly recommend this jeweler to anyone looking for something truly special.

South Coast Jeweler - Unique selection of bands!

South Coast Jeweler

(398 reviews)

$$

My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

Liberty Diamonds

Liberty Diamonds

(381 reviews)

$$

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.

AAA Family Gems - jewelry - Updated May 2026

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