I had a wonderful experience working with Tony. I sold my diamond ring to him, and from start to finish, he was extremely professional, responsive, and efficient. Tony made the entire process very easy and straightforward. He was honest, transparent, and quick to respond to all of my questions, which made me feel very comfortable throughout the transaction. I really appreciated how professional and trustworthy he was. He also kindly cleaned my current ring for me, and it came back looking beautiful and sparkling like new! I'm very happy with my experience and would definitely recommend Tony to anyone looking to buy, sell, or get help with their jewelry. Great service and a genuinely trustworthy person! read more

Very friendly and only charged me $15 for watch battery replacement. Highly recommend!

One of the family owners gave me free information on my Rolex and Casio Mudmaster that may allow me to spend money on repairs if his suggestions work. He was VERY knowledgeable. Thanks, Tony, Jim Campbell, Irvine, CA read more

I can't even believe this is what my ring is supposed to look like? For Mother's Day I asked my husband to fix my engagement ring and I yelped , set up appointment. Can't say how happy and loved I feel for wearing for my ring again. I'm having my own photoshoot with how beautiful it looks. Thank you read more

AAA Family Gems - Jewelry Near Me - Tustin, California

Came in the other day to ask some questions about selling my diamond ring and a gold ring. I learned a lot about how gold and diamond prices work. Was very thankful to the owner and the family for the information and insight. I didn't end up selling my pieces due to how little I would have gotten for them. I didn't realize that most jewelry has a lower re-sale value than cars! But the owner was very nice and helpful and even cleaned my diamond ring for me and made it shine and sparkle! They have a lot of nice sets here and very knowledgeable staff. Family owned and operated for fifty years! Amazing! When I look to get my next piece I'll definitely be back. Very friendly and stellar customer service! read more

My wife and I needed to get five rings resized. Based on the many positive reviews we trusted AAA Family Gems to do the job. Not only did they complete resizing all five rings perfectly, they did so in a single day. Best of all they cleaned and polished the rings, making them all look as good or better than they did when new. Highly recommend. read more

I recently visited AAA Family Gems to sell some jewelry inherited from my mother-in-law. Not only did Trey and Tony give me a better offer than another jeweler, but they were tremendously more professional as well. Their attention to detail and transparency in the process were especially impressive. I will be returning to this true family business! read more

I would highly recommend this location. The entire staff is incredibly friendly, and very helpful. I had to drop a couple pieces of jewelry off for repair and they repaired it quickly and efficiently. I picked up the repair jewelry today and it all looked excellent and they actually didn't charge me for one of them. Funny enough I had a break in a different part of the jewelry and brought that in so they can repair and just so happened to stumble upon something they had put out that morning and purchased it right then. Without even asking, they were kind enough to give me a discount, which was honestly a very fair price. If you're looking for a family own location with nice jewelry, nice attitudes, and fair prices look no further. read more

The amazing customer service over the phone motivated me to drive an hour to see this jewelry shop in person. I purchased two charms and a chain. Reasonably priced. I will be returning. Thank you for the great experience. read more

AAA Family Gems - My new charms! - Jewelry Near Me - Tustin, California

Went on a friend's recommendation and she was right! Donna, Tony and family are amazing! We sold some gold, fixed some jewelry, bought a Rolex and my son purchased an engagement ring from AAA Family Gems! All of it was done to perfection and it was a great experience!! We highly recommend them to everyone!! read more

What a lovely family business that I was lucky enough to have found on YELP. I immediately got a response from the owner Tony when I asked about appraisals. I went in the next day and had some old family jewelry appraised and we talked about having a ring resized or put in another piece of jewelry; they can do anything! I will return to them when I decide what to do with the jewelry. read more

I can't recommend Tony at AAA Family Gems enough! He and his family made designing my dream wedding ring the most special experience. From our very first meeting to the final pick-up, Tony guided me through every detail with so much care, creativity, and integrity. He helped me get the absolute best value, and the quality of the ring is beyond anything I imagined. The pricing and craftsmanship are unbeatable, and the family atmosphere made me feel so cared for the entire time. I get so many compliments on my ring and always tell people about AAA Family Gems -- they'll be my go-to jeweler for years to come! read more

AAA Family Gems - Engagement ring - Jewelry Near Me - Tustin, California

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Fantastic and friendly service. Great selection of jewelry! You all earned a repeat customer!!!

Very nice family owned business. Customer service is great, very accommodating. Would recommend.

After reading AAA's history online, I came on Yelp to read the reviews. Not expecting a response late at night, I inquired and Tony responded right away. When I went in, he was attentive and caring, gave me realistic expectations and ultimately over delivered. Thank you again, Tony and AAA Family Gems for restoring my ring. Will be a client for life. read more

AAA Family Gems - Tony and his team are amazing. I went in, hopeless, and came out happy with the results. - Jewelry Near Me - Tustin, California

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Tiny and Donna do EXCELLENT work. They are fair and trustworthy, 2 non-negotiables when you're leaving them your favorite ring to fix!

Highly recommend. Very knowledgeable, helpful, and kind. If you are in OC, don't bother looking for other jewelers, just come here.

Very professional and helpful. Got what I came for with appraisal and sale and didn't have to wait. I will be recommending them to friends.

Tony, Trey and Pricilla made it seem more like buying some tacos than a high pressure jewelry sale. It's a great little family run business thats fair and honest. Hard to come by these days. Thanks guys! read more

Tony was such a professional, really nice to work with him. Very knowledgeable. Couldn't recommend this place enough.

This family owned business is really terrific. They were friendly and honest when buying my old wedding ring. Highly recommend them!!

Wonderful and knowledgable! I brought in a diamond ring and was given cash on the spot!

Good service in Irvine location They are profesional & they help you Excellent customer service read more

Very nice family run business with ties to the community. They fixed the clasp on my bracelet and when I picked it up, it so clean it looked like the day my grandma gave it to me. That little touch was unexpected and much appreciated. Will definitely use them moving forward! read more

AAA Family Gems is professional, honest and friendly! I would and have recommended them to everyone. I have sold them jewelry, had jewelry repaired, remade old jewelry into something new and most recently had an original piece made! I couldn't be happier with all the services they have provided. If you need a jeweler for anything AAA Family Gems will not disappoint! read more

They knew how to open my 96 year old Mom's Timex and had the battery. $5 Great service! read more

Best experience I've had purchasing jewelry! Donna was amazing!!! She helped me with my wedding band design and order. She was extremely responsive and answered all my questions. She was able to work within my budget. My wedding ring turned out to be more than I ever expected. I will be coming to them in the future. Thank you so much Donna! read more

Simple and pleasant experience. We were in and out in about 15 minutes. Tony did a great job in explaining the scratch and acid test, which helped us determine the gold's purity. read more

What a great place for jewelry repair! I sent a request for pricing via Yelp and heard back right away. They not only fixed the clasp on my bracelet but cleaned it up to look like new! Even better, they were able to have it ready in less than an hour. They are very easy to work with, and have great pricing. My only regret is that it took me so long to get the clasp fixed, I should have taken it to them years ago! I plan to go back and see their amazing selection of jewelry. read more

AAA Family Gems - After! Just like new! - Jewelry Near Me - Tustin, California

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Tony was very helpful and very quick to respond. he was able to give me great advice.

Tony and his family were so helpful in assessing the value of jewelry from an estate! We found them to be forthright and honest! We look forward to going back in the future to purchase a piece of jewelry from his stunning collection!!! read more

I cannot say enough about this jeweler! They have helped our family's jewelry needs for many years, and Tony and Donna are amazing and super helpful. Fair prices. Diamonds gold watches and oh yeah, they buy jewelry too!! If you are anywhere near the Tustin area, stop in and say hi and shop away! A++ read more

AAA Family Gems - Buying and selling items. - Jewelry Near Me - Tustin, California

I have been remiss in never posting a review of AAA Family Gems. Having been a pleased client of Donna and Tony for over 20+ years. They are truly like family! I have purchased many wonderful jewelry items from them, most notably many vintage and unique estate pieces over the years! They are, our go to place for any repairs or any other jewelry needs that come up. We have immense trust in their knowledge and expertise. Highly recommend this family business! read more

Highly recommend for same-day jewelry repair. I had a beat up ring with deep scratches and gouges, so it desperately needed a deep polish. Not only was it completed within 1.5 hours (they actually have a jeweler on site to do immediate repairs, so they don't need to "send it out" which can take days), the final cost actually came in lower than initially quoted. Tony was great and it seems like multiple generations work here; truly a family business that I'm happy to support! read more

AAA Family Gems - BEFORE: deep scratches, gauges, uneven bezel, rounded corners. - Jewelry Near Me - Tustin, California

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Called and asked about polishing my silver bracelets and dropped them off picked them up about an hour later. They came out amazing! Better than I expected! Great service too thank you guys! read more

AAA Family Gems - Jewelry Near Me - Tustin, California

Had a ring resized. The price was almost Half of the other place I checked (big chain place ) and the work is excellent. They did it so fast

Toni and Donna were so helpful and knowledgeable. They answered all my questions, gave a generous offer for some jewelry pieces and made the whole process simple and easy! I highly recommend AAA Family Gems! read more

I love this business of theirs, very friendly and easy to talk to, they don't try to rip you off and give it to you as it is and I would recommend anyone this place if you're trying to buy jewelry or sell jewelry! Don't hesitate! read more

I met Tony on the phone, I saw a photo of this beautiful Chanel Diamond & Ceramic Platinum bracelet. I trusted him from the beginning and when my bracelet arrived - wow it was more beautiful in person. thousands of miles in between us and I was satisfied with the entire process. the staff is professional and I am looking forward to my next purchase with them. read more

AAA Family Gems - Chanel Platinum diamond and ceramic bracelet - Jewelry Near Me - Tustin, California

Quite literally the coolest people and the best pawn I've ever been too. Highly recommend