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2.5 (80 reviews)
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Lynn L.

Review for passport services only. They accept walk ins!!! The passport office is separate from the mailing office so you want to head to the office door left of the main entrance. There's an elevator for ADA accessibility once you enter, and the stairs up and second floor is where all the things happen for passports. If you can make an appt I encourage it! If you have appt, Line 2! It's suuuper short and you prob can be in and out in like 20 mins. On the other hand Walk Ins line is Line 1 - if you ever wonder which line is which - the line with allll the people is the walk ins line. If you need paperwork, you can get it from here too and fill out. But if you can, def print your own and just fill out your own papers and come here prepared. The longest process for me was waiting in line, I had all my copies and paperwork filled out so when it came to processing it took like 2 mins. I really appreciate the person processing the passport paperwork. She would time to time yell out things we need to make sure we have so we don't have to wait longer, and tells people time after time walk ins are closed even though there's already a sign outside. I thought that was helpful ! She has reasonable sass, patience and is really helpful! Time is money! After the paperwork is processed, the next step is going to a second window - Cashier. That part is towards the back. On the day I came, they stop taking walk ins at 10am and office opens at 8:30am Monday. So if you really don't have an appointment and plan to walk in and want to make your time worthwhile - I highly recc to come on a weekday and come before opening and wait. Make sure ALL your paperwork is filled out correctly. Have your documents in hand. Make sure you have your photo ready. Make copies too if you can beforehand. They charge for copies by the way if you don't. They open 7am Sat too so come EARLY. Some people give bad reviews but I knew I would have to wait esp with no appt and this place reached my expectations! I was here for about 3 hours. The folks here are nice and helpful!

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6 days ago

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8 months ago

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2 months ago

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10 months ago

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9 months ago

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11 months ago

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5 months ago

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2 years ago

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2 years ago

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8 months ago

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9 months ago

They told No service after 4pm, I don't have much time to be here before 4pm & drive a long way to here but was turned away

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3 years ago

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10 months ago

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4 years ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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7 years ago

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4 years ago

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5 years ago

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2 years ago

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3 years ago

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5 years ago

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3 years ago

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5 years ago

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4 years ago

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6 years ago

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2 years ago

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2 years ago

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5 years ago

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5 years ago

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5 years ago

Everyone here is very friendly except the old Asian man. He is awful and rude. He needs to retire already.

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USPS Reviews in Other Languages

Ask the Community - USPS

Is the lobby open on weekends ? For drop off or machine use?

What time is the lobby to drop off packages open too

What time do they open?

Retail Hours Mon-Fri 8:30am - 5:00pm Sat-Sun Closed… Read more

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Review Highlights - USPS

I went on 6/7/22 and the two clerks who helped me were Zsa and Lennon.

Mentioned in 2 reviews

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People searched for Post Offices 4,956 times last month within 5 miles of this business.

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Signal Hill Passport Processing - Waiting forever to pay

Signal Hill Passport Processing

(62 reviews)

We had a great experience up until we got to the cashier's desk. First she told me to make my money…read moreorders out to UPS instead of USPS . ‍ Then, after I had already filled out my money orders, she said she actually couldn't use one of them. She said I can just take it back to where I bought it and ask for a refund but the fine print on the money order said otherwise. We were going back and forth about it and then I looked it up online and as I was explaining it her, she walked away to ask her peer for clarification. (So rude!) When I looked it up online, it said I could get a refund on an unused money order that has already been filled out but there would be a fee (Western Union). I told the cashier I could refund it but I could not have to pay even more fees due to her administrative error. Horrible service!

You generally need an appointment to get a passport here. However, my wife and I called yesterday…read moreand found out that you can walk in with a completed application. We filled out our applications online, printed them out and got our passport photos taken. We walked in at 9:45, had our forms checked, and signed our documents. The postal clerk attached our photos. I wrote two checks then paid for postage to next day air the application package. We were done in 20 minutes after waiting for the two people in line before us. Really quick and easy. The clerks were very helpful and friendly. This could not have been easier.

US Post Office - Bixby Station

US Post Office - Bixby Station

(107 reviews)

I'm an OG of the Post Office when they were located where Aldi's is now situated on the corner…read more Back in the day I have never been a fan of the Post Office I always found the staff to be rude or they had condescending attitudes if we asked questions before getting in line. Another annoyance was the lines they were extremely long and it made me so annoyed watching employees standing around while the lines got longer and longer. Today thankfully that's not the case I actually have a lot of respect for the staff recognizing all that they do to get our mail packages and items to where they need to be. This office in particular is awesome they have staff that are actually helpful I needed proof that a package was received the staff member walked me through that process and showed me what I needed and prior to her help I was paying more for something I didn't need when I used the UPS Store thankfull the Post Office caught my mistake and save me a headache and money. I use this office whenever I want to send specific items or need to mail envelopes that contain checks and valuables so far I have never had a problem and everything I mailed made its intended destination. If you need specific help mailing packages for Poshmark Amazon returns and more this is a post office that will help you with all your delivery needs the service is much better and they have been redeemed in my opinion. Just me Shawn C.

This is the worst post office ever. The lobby closes at 6:00 p.m. I got to the door as employee…read morewas letting someone out. She told me it's closed. I had two letters and asked her if she would put them into the mail slot. Her response: "We're closed." There is no mail box outside. I wasn't asking to let me in, only to put them into the mail slot. So very rude! The employee was a Black lady and I have seen her being rude to others before.That post office also never has any supplies out. How do they stay in business with employees like her?

US Post Office

US Post Office

(222 reviews)

I've watched my post office change over the years for better and for worse…read more They closed the mail pick-up line that used to be near the front entrance/P.O. Boxes and moved the services to the main line to the right. Pens for packages usually have to be asked for here since they're a hot commodity. Recently, my building had a mailbox key access issue and the post office took a month to repair/replace it. This caused residents to have to come in for mail pick-up, which got a bit messy. At one point, my blind mother went in to pick up her mail and someone released the entire building's mail to her. Thankfully she asked my SO for help sorting it which sent flags up to him to immediately return everything that wasn't hers. He explained the situation and the post office has seemingly taken things more seriously. The clerks? (not sure of the proper verbiage here) seem overworked and exhausted. I wish people were nicer to them despite their frustrations. It's better to stop in instead of calling for things, or set up a USPS account online where you can manage some things.

Was trying to use the kiosk and as it was printing my qr scans I got a blue screen saying it was…read moreupdating, I went to the counter for help and to actually pay for the items I was shipping not with QR code scans and the clerk number 9 based on receipts the lady with the braids was super rude and like oh if you're scanning you can't use this line it's for paying guests. First excuse you, and second I was paying for the other items I was shipping and 3rd I need prints of my prepaid labels since your machine decided to update now of all moments. The staff just seems miserable here and bothered if you actually need human help it seems

USPS - postoffices - Updated May 2026

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