Lady refused to spare me a few pieces of tape to return a package and instead wanted me to purchase their overpriced rolls lol

A post office that can't mail out packages bc their printers are down. THIS IS THE GHETTO like whattttt??? You can't mail or do anything but stamps and money orders? read more

Cannot answer a phone call. Called various times to try to catch them during a less busy hour, but it did not matter. Other usps in LB picks up after the 2nd ring, but unfortunately I have to deal with the east long beach usps because of my zip code. read more

Very disappointing experience at this USPS location. The clerk was rude and more focused on chatting with others than helping customers. I was returning a package and was told they couldn't tape it unless I paid $4, which felt unnecessary and frustrating. The overall attitude was unhelpful and unprofessional. Definitely not the level of service I expect. read more

Straight up lied about the redelivery. Animal interference it says. Ive been home, there are no animals, and NO ONE frim usps has been around here at least for the past 2 hours when i got home. The orange slip still in my box untouched. read more

This is one of my favorite post offices, the people are very nice, they just need more staff in the front but other than that I always go here. My girls are amazing, they all try hard but it's sad when people get mad at Danielle for doing her best most of the time she's by herself because it's less people in the back. Other than that I like it read more

Easy in and out today, there was no one inside. I will definitely return very soon. There's a ample parking lot also street parking .....

I only go to this post office because it's the closest one to my house. I don't visit the post office often so I just come here whenever I need to. Of course, I have a bad experience every time, but it's just like once every 6 months so it's whatever. The employees seem miserable. They seem like they'd rather be elsewhere. They do not want you in and out the door, they move like snails. I had only 4 parties in front of me in line, and they took over an hour. There are always 2 people working there, and there are usually only 2 people working there. They usually always have attitudes too which is crazy. The boxes and envelopes are always filled up whenever I go, which I am thankful for. Don't come here if you want to leave quickly. Do come here if you want to ruin your day a bit. read more

Very disappointed with this post office location. A couple of the clerks are not very helpful and One of the clerks can be somewhat condescending. The worst is that this place lost my package. I gave them a package to be shipped priority and the package got lost. After filing an on-line package search, the investigation came back and said that the package never left the facility. So where is it? Who knows? Maybe the lost package is hanging out with all the socks we have lost socks at the local laundromat dryer? Lol I will never use this location again to ship a package. There are many other post offices in the area that provide a better shipping experience. read more

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I probably took less than 30 seconds of the woman at the counter's time, by asking a question about a form. She answered briefly, then I had one more question, and she put her fingers on her temple, closed her eyes, and made an exasperated angry face, and I said "never mind, " and left. I don't need to waste my time and absorb this kind of energy when I'm trying to get help. It didn't ruin my day, and I got help from another location, from a friendly, respectful postal worker who was happy to help. It's kind people who rule out bad energy like this woman had. Normally, the folks here aren't like this woman, but today was a disappointing surprise. read more

Closed Early- Could Not Get Receipt My business relies upon me getting receipts for any transaction at the post office, as I can run into problems if packages are recorded as being mailed late. This post office has lost three of my packages this year, and so I have to get a receipt every time I drop off. The post office decided to close early and so now my packages are going to be going out without proof of mailing, I found a post office worker who admitted that they closed early and he just didn't care. I understand wanting to save the postal service, but there is a reason why people do not care as much as they should when postal workers are mistreated and that is because it is an inevitability that you will have problems with the post office and those problems are pretty consistent, and pretty regular. read more

Kind of a gritty down on its heels, post office but that's not the reason for the one star review. There were three very important pieces of mail that they did not deliver, two sizable checks and a replacement driver's license, despite our having informed delivery and showing them photos of the mail USPS had emailed us. They were completely clueless and had no idea how to help us When we followed up to see what had happened. The most hilarious/sad part of it was when they said go stand by the window to talk to the supervisor and we waited and after about 10 minutes the person who had been speaking to us at the other window came over and said she was the supervisor. She had no more of a clue as to how to help us wearing her supervisors hat then she did wearing her window clerk hat. Post office serves a vital function, but this one is about as bad as it gets. read more

1 star is about 5 too many. This office needs to be shut down, or every last creature in there replaced. The carrier for my route is out of this office. He puts mail in wrong boxes, leaves the entire rack of mailboxes at my building completely open, forgets to put back the key to the gate or to lock the box the key is kept in, has given the security code for the gate to people who he didn't know if they lived here (they didn't!), and even so much as leaving EVERYONE's mail on top of the mailboxes while he takes off and goes to lunch. Try calling and was on hold for an hour, then hung up on. I brought it up on Twitter, and was told they'd notify the branch manager--- no response. Went to go see the manager, and like any other time before "the manager is in a meeting"--their defense mechanism to avoid the manager having to take complaints about the ineptitude of the people in this office. I am so sick and tired of having my packages and mail misdirected, the carrier just dropping packages (I don't expect him to kneel down and be all delicate, but for chrissakes, don't just toss it to the ground, either! You don't know what's in the package and its value both financially and/or emotionally),and being completely oblivious to everything around him. The branch manager does everything possible to avoid having to deal with customers in this office's service area, the desk staff avoids letting customers see the manager, they don't answer the phones and when they do answer just hang up on people instead. I've received mail and seen packages for addresses multiple blocks away, it's not even like it was next door. I've had prescription medication put in the wrong box at my building, and even delivered to an address three blocks away. Given the lack of any accountability, this office should be permanently shut the hell down. read more

If you're planning on sending a package, do yourself a favor and record the conversation as evidence because I've tried sending something for 3/4 times and they've been giving me an different answer every time. On top of that the employees are rude and are disrespectful to their customers. I've been lied to and pushed away without any proper assistance or help by the employees. Don't trust this place at all. read more

Same old same old... awful service, grumpy self serving employees, their gossip and conversations come before helping anyone who's presently there... wish i would have never gotten my po box here. Can't speak much to the window people though... they're ok. Oh and don't even get me started on the 2 weeks straight when their doors were suppose to be open at 5am for people to check their po box but they were locked at 630 when i would come. Awful place but it's "government services" so i feel like we can't say much. ‍ read more

US Post Office - Post Offices Near Me - Long Beach, California

My packages were carelessly left on top of my mailbox and stolen. I called just to make sure that my thoughts were accurate and I spoke to a very rude and insensitive women not being helpful in any way. So now I'm out of a two packages and my money that was spent. This is not how you handle people and their mail. This was the worst service I received in a long time. Unprofessional and rude. read more

Rude people, unhelpful, customer comes last. You have insurance for an international package that returned because the staff didn't double check the information? Nope, no you don't, and it's YOUR fault. If you want to send it better pay up. Who knows if it'll return to the post office again, they don't care enough to check the labels. 0 stars. read more

Everyone is nice here except for Danielle. Danielle, you surprised me today with how rude someone can be while at work talking to a customer. Thank you for your kindness, truly. read more

This location does not care about their customers. They don't care about their reputation that's why their service is poor and embarrassing. The most uneducated employees the U.S. government hires. They are rude, unethical, and outright disconcerting. It's not their concern if your package is valuable. Like many other reviewers, I've never had a pleasant nor a close to satisfactory experience with this location. I even dealt with the Manager, I believe her name is Sherry(?), she dealt with the situation with a preconceived reaction and less enthusiast. I have requested my package to be put on hold at this location because the last package was stolen in front of our door step. I did the transaction online and got a confirmation that the package will be held at this location. Their system is useless. I was told that my package is with the carrier! And, it should be ready to be picked up the following day (3rd day) when I paid 2-Day Priority. This is the second time this had happened. I'm ashamed to have this as my post office. For lack of a better term, this facility is ghetto. Long Beach deserves a better Post Office. read more

It is the slowest and most unfriendly post office I have ever visited. But, yes, the supplies are usually stocked. So one star for that.

If I could give this place 0 stars I would. The clerk put my home address on my package instead of the receiving address and managed to send the package back to my address. Not only did I have to pay MORE because the distance was further but the manager was so unhelpful when this mistake was THEIRS not mine. I will not be returning to this post office. read more

There's never enough staff here; however they did carry some flat rate boxes that I needed. Parking lot is small and they do have yellow tape on the ground for people to keep their distance. The line goes by slow because they do take care of their customers and take their time. I don't typically like to go here since it's out of the way for me but sometimes like today, when my post office runs out of boxes, I do pick this place as my second choice. read more

Point blank...Don't go here, unless there's no other option. Going to this location is a combination of misery, confusion, and laziness (and that just describes the people behind the counter). They place is dirty. Picking up packages will test your patience. And staff move at a snails pace. But, there is parking!! read more

Totally LOLing at all these people giving this place one star. Anybody neighsaying this place does not realize the magic offered here and is angry that they don't know how to use online services to ship. Then all you gotta do is be thankful there is a postage stamped package window for you to drop whatever you want there and it just magically makes it to its destination globally. How could anybody be angry about that? Let's move into the 21st century people and stop standing in line and making your own self angry doing so. And also stop blaming USPS for your own problems with patience and misunderstanding. Everybody I've ever heard having a problem inside the post office and here too is in this place; lack of patience and understanding. Upgrade yourself and stop taking it out on the USPS. Be thankful you pathetic sheep. read more

Crowed today 9/26, @ noon time. no distancing, no max 10 people as posted on a sign, and the service, well, you know how it goes! Slow! photos proof of at least 20 people. 3 at window, 4 in front of me, and about 10 behind me in line. Government. No safety, no order, no importance or care for peoples time and needs! and also, it seems workers now, sell even confessions at the window. People spend 10-15 minutes even today with computers, pay stations, and everything so modernize. why?!! You forgo 'no more than 10 people at time inside' safety guideline? or is this a new directive by the big wigs who only care about politics and money?! I won't be returning to this place anytime soon. 30-45 minutes inside a place for a money order is ridiculous! read more

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Government incompetence at its best. Nobody here cares. Long lines, clerks moving at a snail's pace. Just awful.

Horrible service! They always lose my mail, PO Box services are horrible as well. Lines are always long , if they make mistakes they are unapologetic. read more

This is a very terrible post office with horrible horrible customer service all of the workers look extremely miserable and have no sense of urgency for anyone trying to get in and out of the door. The lines will be consistently long and slow and God for bid if it's hot outside they will not turn the AC on please avoid read more

These liars stole me $75.05. We paid that for a next day delivery and never got it. Then the day after they were supposed to deliver they left a note in my mailbox with a wrong date so it looks like it was on time. They mutilated the tracking number and created a new one so it appears as it was on time which was not! Bastards! read more

US Post Office - Mutilated tracking# by USPS! They wont return my $75 delivery. They created a new tracking# so it shows "on-time". All lies! - Post Offices Near Me - Long Beach, California

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I appreciate USPS and I won't use an other service but damn, why are the workers so cranky at this location? I really didn't want to have to say that but they just ruined my mood. I went in happy and the lady had a bad attitude as soon as I walked in. Shame, hope they get better honestly. It's too much work to be unhappy. read more

Waiting for service is like watching grass grow. 9 am and only 2 people working the desk?

This post office is great to pop in when the lines are short. So don't go just before closing! The service is great. It's just the waiting is such a pain! It's a small station with PO box service. If you want fancy service like the automated post office machine or open late hours, hit the Redondo station instead. read more

US Post Office - Post Offices Near Me - Long Beach, California

There may be a revolution in there postal service: No line Assistant seeking questions to facilitate flow THREE WINDOWS OPEN?! Fastest service I've ever had here..... Stay tuned. They still need a self serve kiosk read more

This is the absolute worst post office I have ever been to. No sense of urgency at all. If you go to the separate door for held mail you'll probably be waiting there for an hour or more. I never was helped I am so upset. read more

This is how the carrier left our mail boxes today. Wide open. This is unacceptable. read more

US Post Office - Our "carrier". Couldn't bother to closed and locked the mail boxes today. - Post Offices Near Me - Long Beach, California

Review is based on 2.5 stars. I usually miss this place when I drive over here to pick up packages. I never liked coming here whenever the mail carrier assigned to my neighborhood area was unable to deliver my package because I was not home (would have preferred the carrier to leave it in the mail box locker). The parking here is limited and the service is usually pretty slow and unfriendly and unhelpful, your typical customer service you can expect from the post office. read more

I will definitely not be back to this location ever again! Arrived right upon opening at 9am so I could mail a care package to my mom. I was the 1st and only customer in the lobby and the only clerk that was available didn't even greet me, she just gave me this look with a raised eyebrow like "what do you want?". I went up to her window and she still didn't ask if she could help me and I told her I wanted to mail this pkg (the box I had in my hands) so she gestures to me to put it through the bullet proof door. The box I was mailing had "LIVE PLANTS" on it and she asked me if I was mailing them and I said no, they're clothes, yet again she asks me the same question. I responded with a resounding NO, I already told you they're clothes, if you want to see for yourself open the package! She didn't say a word and then proceeded with the transaction. When asking if I wanted cash back I asked her if there was a fee and she said no so I requested 10.00 in cash and then she proceeded to tell me rudely "what, I can't hear with them talking in the background (meaning her colleagues). I responded by telling her that wasn't my fault and to tell them to shut up then! By this time I am so irritated by her negative attitude and rudeness that I am surprised she pointed out the survey at the bottom of the receipt & she thanked me but I did not respond. read more

I dislike coming to this post office because the Parking sucks! !!! I have been to this location 3 times and that was enough for me to not come back. This location has like 8 parking spots and it's only one way, so if all Parking spots are occupied then you have to leave the premises and try again until you get lucky. If anything park 3 blocks away and walk to this post office. Personnel here is ok. Not the best and not the worst. read more

Every time I go to this post office there's always an issue. I remember when my Step-father worked for the Postal Service, they were very professional. They're uniforms HAD to be neat and clean, very presentable. Now they look like they have been sleeping on street corners. They're mean and don't take the job serious. Good Customer Service goes a long way in any business, the customer is NOT always right but you want them to leave feeling like something was accomplished, no matter how small. But this office is a mess, they open late all the time and then talk smart mouth to you if you say something about it. I was an observant to a very nasty altercation this morning and that's why I'm voicing myself. What does it take just to have reps for others??? read more

This has to be the most unprofessional post office I have ever dealt with. They often don't pick up the phones. You have to call four or five times for anyone to pick up. When they finally do, none of the employees seem to know what they are even talking about. They often just give excuses why they can't do their jobs or blatantly give misinformation on a situation. Dealing with the staff in person is even worse. They are rude, lazy, and clearly incompetent. They often direct people to other lines so they can close windows and don't deal with anything. Like it seems they hire from the bottom of the barrel. The way they treat customers is practically subterranean. I pity anyone who has to deal with these people and their extreme incompetence. Lost mail and misplaced packages along with an excuse from a dead eyed employee is all you'll get delivered to you. Honestly this place should be shut down. That's how bad it is. read more