Every time I go to this post office there's always an issue. I remember when my Step-father worked for the Postal Service, they were very professional. They're uniforms HAD to be neat and clean, very presentable. Now they look like they have been sleeping on street corners. They're mean and don't take the job serious. Good Customer Service goes a long way in any business, the customer is NOT always right but you want them to leave feeling like something was accomplished, no matter how small. But this office is a mess, they open late all the time and then talk smart mouth to you if you say something about it. I was an observant to a very nasty altercation this morning and that's why I'm voicing myself. What does it take just to have reps for others??? read more

If you can avoid coming here, stay away! Horrible customer service from lady behind the glass:/ Waited in line for 30 min to be told I need to pick up my mail at the blue door:/ Waited at blue door for another 30 min, lady at blue door was nice. Sad that this is what we get from the USPS! read more

Worst pick up staff I've never met. I begged her for opening mailbox to get my mail back, but she closed window n never replied while I was waiting read more

The most hood post office i have ever seen. Although the neighborhood ain't bad, it is a far cry from what I'm used to after visiting the Seal Beach and Irvine locations. I feel like this is the spot where bad postal workers are sent by the USPS in an effort to make an attitude adjustment. It's like being banished to another world, some sick form of psychological torture. The people behind the 3" thick glass walls seem as pleasant as broken glass. No smiles, no hello's, only what's and smirks. But, despite their lackluster attempt at customer service, all the packages I've sent outta here have made it to their destination. Amazingly. Parking is a cinch and I've never waited in line longer than ten minutes for such a warm interaction with a postal worker. read more

Super rude staff. I've sent FPO boxes multiple times due to my parents being stationed overseas, and one of the ladies that worked here decided to give attitude to my boyfriend and I like we didn't know how to file the information for the package. Then once we went to the counter to pay for the packages we still received bad service. This is the closest post office to me and it's just a bummer that the staff is rude. read more

My package was literally just delivered!!! The same package my postal person swore she delivered, I talked to her myself and wrote her a note. The same package that lying Carla marked delivered in the system, was just dropped in my box by the same postal delivery person who swore she put it in. They will hear from me again. Do not trust what they say. read more

US Post Office - See the date?! July 3rd. So they can't even say it was a re-order. - Post Offices Near Me - Long Beach, California

If you can avoid going to this post office, do it. Parking is limited and the staff, especially the old Filipino guy who seems/acts like the post master/manager during the weekends, are very rude and provide the wrong information. I've had to pick up several packages despite giving my signature approval and each time I either get: 1) we don't allow package delivery to your building (oh yeah, how come there are packages on top of my other neighbor's box and why do you still provide me w/ the slip that clearly gives me the option to sign and have you leave the box at my discretion?) 2) write an explicit note stating that you want the package left on top of your box (did that and even handed a note to a post office person working the front desk to leave all packages but to no avail) OR 3) sign and fill out the package slip (I have and stated when I'd like delivery only to never see the package or get another slip stating that someone attempted to deliver) I was told that post office staff actually have to go through rigorous training and take multiple exams to get their job. I guess this location is a big exception OR the person running it is an imbecile. This post office could use some help by Jimmy from the 5907 Cerritos location in Cypress. read more

This location is set far back from the street, which would be ok if the sign wasn't just as far back; it's easy to pass this place (it's just east of the car wash) multiple times, not even the street number is displayed obviously. That annoys me. Granted, the size of the office is such that maybe they aren't dying for the crowds: the room with the service windows is small (no wheelchair-friendly window, BTW) and I would guess when lines get long, it's claustrophobic. The lobby is rows upon rows of PO boxes, and like Linny said, none of the DIY automatic machines I've seen at every other post office for the past several years. I went 20 minutes before closing and there was no line, although their credit card/ATM machines were broken. It was ok, I guess, other than the package I was there to pick up took forever for the employee to find. I only plan on returning if I need to pick up another package. read more

The people who work here are SOOOOOO NICE. I've always found that they go out of their way to help! Thank you so much to the kind workers there!! read more

The closest Post Office to me is the one on 3rd/Long Beach Blvd, I rather drive to this one. The Good: -Free Parking, never had a problem to find space -No long waiting -Courteous employees, not the "go out of the way nice" but straight to the point & polite kind The Bad: If your carrier belongs to this location, you will rarely get your mail or it will be damaged. When I used to live near this area and our regular carrier was out on vacation, our mail was a mess, damaged or missing. I called to complaint & they told me that my carrier belong to this post office. So happy when I moved. read more

They're a mess. They always deliver the wrong mail to my house. Furthermore I went in (for multiple things, in their defense) and the lady acted stupid when I kept asking for mail reduction and needless to say it didn't happen and I get tons of lovely ads, in addition to wrong mail sent to my house. No wonder the USPS is suffering. Keep up the good work guys read more

US Post Office - I assume this post office is responsible for this letter to my Latino household that IS NOT even on a # street. 12 blocks away - Post Offices Near Me - Long Beach, California

I had to submit my change of address 3 different ways in order for them to understand that I was moving and I might need my mail to go to another residence. Then I had to go to the post office three times to talk to them about their carrier issue. After that I still have zero pieces of mail even though I moved over a month ago. Still waiting... My whole point is why do I have to go into post office and demand to talk to a supervisor in order to have a change of address read more

I travel for work. I use a PO Box so that my mail will be securely handled and held. I am an Amazon Prime Member and a lot of what I receive is in the form of Fed ex or UPS deliveries. All USPS location that offer PO Box service to utilize the Parcel Delivery address service so you can receive packages. I have had a PO Box for years. I have lived in many cities during that time and used the locations available to me. This is the first location that I have experienced the packages taking upwards to one week to be delivered to my po box. Although, I had proof of delivery from the retailer. Each time I go in to speak with someone about it I am in a line that is extremely long. I mention this because they have a separate window for PO Box users. Each time I have attempted to wait in line I was surrounded by disgruntle individuals. I have been told that it takes them several days to process the packages that were received fri and saturday each week. When you pay for next day priority shipping and you don't get it until a week later is craziness. People have complained of not receiving Social Security checks and other more important items than anything I could ever order. When you call 1800ASKUSPS you find yourself waiting for more than an hour. They then send you to Consumer Affairs which is another hour. In fact I am writing this while on hold once again. This time marks the second time they have not updated my package's whereabouts. Their tracking system stated on Dec 16th 2015 that it was out for delivery. This is odd because it was sorted the day prior at the post office according to the online system. It is now Dec 20th and It stated the item is not updated. If I were to go into the post office and stand in line. I would be told to wait another week. I would also be told that even if the online system said it was delivered it would take another two to four days to get the slip in my po box in order to pick it up. I have been on the phone for 2 hrs and 22 minutes at this time. I will be switching my PO box to another location. This is the third month I have had this box and this location is the only location in my experience with the USPS that has been this poor. I would not recommend a PO box here or using this location for anything. If you are having problems here, according to the person that oversees this location is Ms. Enriquez. I was given her contact information. She has no voicemail set up so I am calling back and will update this when I get a more secure way to contact her. read more

The slowest USPS I ever went Low efficiency Seems they don't really care about you Try to go another one read more

Came in just two get two stamps for a envelope to be mailed , was hoping I would go in and out but NO! They use two have two stamp machine were you would put you money in and you would get your stamps . I could go on my marry way but now you have to wait in a long line . Wasted 20 min to get two stamps ! read more

If I could give 0 stars I would. Everyone here has attitude and so SLOW. Especially the old Hispanic man at the far end. What would have taken less than 10 mins at another post office took him 30 mins with me and that's not even including the amount of time I waited in line. He doesn't even greet you or apologize for anything. Literally a snail or sloth. Ridiculous! Even the customers are the worst here. I rather travel farther to another post office and I will from now on. This place needs to either get all new staff or shut down. read more

This post office holds a special place in my heart. I mean it's my local post office. I frequently ship packages to family and friends and, on occasion, to eBay buyers. The workers are always pleasant and helpful. And how could I not love picking up packages when I get that little dull apricot colored note in my mailbox? And as for all the complaints about their lack of smiles - they take quite a bit of abuse from frustrated customers! read more

This place sucks sooo bad. Danielle is rude. Learn how to talk to people. This isn't the first time either. I normally don't go out of my way to write reviews but boy do people like her get to me. The tone of her voice to making you feel stupid for not knowing something. This place is awful. read more

Long lines and but nice people work here. They are a small office and the people who work here are very helpful. They know a lot of the regulations and they appear to be extremely hard working. I am surprised by how busy this place is. But I am glad that they have not shut down this branch. read more

I live across the street from this post office, and the mail carrier does not deliver packages to the door. I get a delivered package alert and it says in/at mailbox. I am here in the building with my phone and my front door seconds away from the mailbox area. My package is not in the mailbox area even though I arrive there right after receiving the text. Answer: "You have to contact the sender." But it was USPS from your office that said it was delivered!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And why didn't the package come to my door??? read more

This post office sucks! MAJORLY! I put in a request mid December to have my mail forwarded to a new address beginning of January. I noticed the end of December I wasn't receiving any mail. I figured it's the holidays so I'll wait a little bit. Needless to say, I have not received any mail since the day after Christmas. When I called the office some chick named Rita says "your mail carrier is out of the office so I can't really ask him. Only he knows. I have your request and it says to start forwarding January 8th...you can call back in the am when the carriers are still in the office". Dear Rita, my dad is a mail carrier so I know the game. It would've been easier to admit you guys effed up and started forwarding my mail weeks before you were supposed to. I have no clue where my mail is or a package I was suppose to receive. Great job! read more

tell your employees especially the ones who punch in for work at 6am who park near the apartments in the employee parking to not blast their music at 556am! we are trying to sleep we dont want to hear time for change gospel church music this early... this just happened... there's always someone gossiping or blasting music and hanging out cut it out i pay rent here i work full-time too healthcare professional... i tried calling you but of course no one answers the phone this early read more

USPO is still reliable for the most part. I still use them over private companies. Just not happy with constant checking of mail by nosy agents. read more

Those rumors that this location is closing are false. Employees and customers were in a nice and friendly mood. My visit of a few weeks ago, went smoothly. read more

I dropped off mail at the post office on April 4,2020. It was going to Long beach, ca and it's now April 25 and it still has not arrived. Recipient has received two emails notifying her that mail will be arriving but she has. Not received mail. Is LB having an issue with delivery of mail? read more

Worst post office ever!!! These employees are slow They open at 9 am and have a tremendous line every Monday. One window opens he's counting his money while everyone is in line... Really?? Then another postal worker opens her window and has no cash. Aren't they suppose to have all this ready before they open. I always have to drive to another post office to avoid these slow lazy employees. If they don't enjoy their job then leave. Some other employees here are great but come on people have to go to work and fight the bustle. And these slow workers need to get it on with energy. Also, they have this older Asian who he is the slowest of them all. He takes his time sips on his coffee wipes his crumbs off from his breakfast sandwich. And then when he's helping you process the mail he types one finger at a time. And continues enjoying his coffee and bread. Really? Don't you have breaks and lunch at work? They need to hire workers who thrive for the USPS and the parking was a mess too. read more

The post office on Temple and Anaheim has to be the worst post office on the whole planet!!! The customer service there is ridiculous!!! I was surprised that the manager had the nerve to call herself a manager. She was unprofessional nd has ABSOLUTELY no managerial skills or customer service skills. When people get off work they want to get their mail, not be given the run around and told to wait here while we rry to find your package. 30 min. Later its closing time and you still dont have my package! Smh at the rudeness from this so-called manager! She needs to be reported, there has to be some checks and balances! read more

The most rude place you can go. I wait in line for about 15 mins to ask a few questions about mailing out my wedding invitations and they look at me like I'm stupid and ask me why I would stand in line to ask questions ugh my questions were not answered and it was all a waste of time read more

Package pick up window close at 1pm on Sat. I rang the bell exactly at 1pm hoping I can still pick up package. No answer,,, I rang again and she opened the window at 1:07pm. I knew the answer right away when I saw her... Yup! she just said with SUPER SUPER LAZY voice "we open 9am Monday". I guess I am stupid to expect customer service at post office. read more

I'm pretty sure my substitute mailman stole a package from me. I tracked it and it was marked as delivered. I didn't receive it so i waited a few days thinking maybe there was just a delay. When I called them 3 days later, i was told that my mailman clearly remembers putting the package in my mailbox. But i know for a fact he did not. I live in an apartment where we have locked mailboxes. when i mentioned this, they said, "well he put it there." hate this place read more

If I could give less stars I would. I have a small weirdly shaped mailbox at my apartment and a lot of things cannot be delivered there and they do not ever go to my door. At the post office they have a separate door that you ring a bell and just wait for someone to hopefully come help you. I have never waited less than 15 minutes just for someone to help me. People have waited an hour. The last time I went they mysteriously didn't have my package even though my delivery slip written by them says it's there. I wish I could pick a different post office to use but here we are. read more

Unbelievably rude service. The least helpful people I have ever met. It's like they have no human emotion in them. I left a note for my post man to leave my mailbox open since I have not been able to retrieve my mail for over a month. The note was gone no phone call no open mailbox no mail for over a month. The people at the office are completely useless as well. read more

They said the delivered a package on Tuesday at 3 am???? How tf do you deliver ANYTHING at 3AM!? That makes absolutely no sense I'm angry because I need what I had ordered last week as it said it would be and now they can't find my package because they "think" they already re delivered ? Wtf how do you THINK? Shouldn't you know for certain when shii leaves your establishment? So ridiculous read more

I called and an employee, Sherry, quickly answered. She took the time to listen to my question and researched my issue. Very professional and friendly. Thank you, Sherry. read more

Words cannot express my dissatisfaction with this office. We had the best mailman in the world for the last 15 years (Lam) but he moved to another route and since then we have had nothing but problems. The people in the office had tons of bad attitude. Mail I should have received never arrived (Including money). We have had temp carriers for almost two months, and every single person in our building has had problems with mail being mis-delivered. When we have called or gone to the office, we get nothing but attitude and run-arounds. This office needs new management, and the existing staff needs to have an attitude adjustment. i don't know if I can give them zero stars, but I will try. read more

Most unorganized post office I have ever had to deal with. The people behind the counter are almost always rude and abrupt. If you don't have at least 30 minutes to wait for your package, don't bother, as the parcel door is hardly ever answered. At least 5-6 people are always waiting for the door to open after ringing the bell multiple times. Hands down 10/10 would not recommend. read more

1) There should be a sign on where to pick up packages 2) The woman at the counter was rude 3) Once you ring the bell for them to come help it shouldn't take over 20 minutes!!! 4) It took additional 35 minutes to say they couldn't find my package. Hate to say this is why people don't use the USPS. read more

There's a lot of bad reviews for this particular spot but I've never had a bad experience. Yes, there is usually a line but it never takes longer than 5-10 minutes. This location is in the "hood" so to speak so maybe that explains the bad reviews but like I said, this place has been great for the last 3 years. The employees do a fantastic job at dealing with difficult customers and always seem to be in a great mood. read more

It gets long lines and sometimes no parking. I only come here because its the closest so can't really compare to other post office. I'm just glad it has parking at least. read more

Careless with mail and packages. They do not review mail forwarding requests.