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    The UPS Store

    3.2 (127 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - The UPS Store

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    Door
    Mariah M.

    I chose this location to complete an Amazon return that has a deadline of today. I came to the store which is supposed to be open from 10AM- 3:00PM. I chose this specific location and they have a paper on the door saying sorry closed today so now I can't complete my return and my money will be forfeited. This business is under new ownership and it shows because the previous owner never would close with a tacky piece of paper on the window and she worked alone. I guess the bar has been lowered. I won't depend on them to be open during their posted business hours again. And I will be utilize a different store moving forward.

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    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 6
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    Love this 7
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    19 days ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    3 months ago

    Business owner information

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    Local

    Helpful 0
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    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
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    Photo of Sei N.
    189
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    13

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    Photo of Nikki G.
    317
    20
    2

    6 months ago

    Friendly and Fast service! Love using the Kiosk for fast and easy Amazon returns. Thank You!

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    3 months ago

    The cashier terry was a great help. You can go in there not knowing what you're doing and come out feeling like you know.

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Local

    Local

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    Photo of Ana M.
    67
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    7 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    1 year ago

    Business owner information

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    Local

    Helpful 0
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    Photo of Mi T.
    95
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    11 months ago

    I am allergic to insence. No thought of customer service there. Instant headache. Terrible parking.

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    Love this 1
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    6 months ago

    Parking can be a struggle. Miss Ana but these people do a good job as well. Drivers are very polite to the customers.

    Business owner information

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    Local

    Helpful 0
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    2 years ago

    Business owner information

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    Local

    Helpful 0
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    Love this 1
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    1 year ago

    Business owner information

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    Local

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    Photo of Matt C.
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    1 year ago

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    Local

    Helpful 0
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    Photo of Dave V.
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    1 year ago

    Helpful 1
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    Photo of Jeff L.
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    2 years ago

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    Local

    Helpful 0
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    Photo of Amy M.
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    1 year ago

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    Local

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    3 years ago

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    Local

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    1 year ago

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    2 years ago

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    Photo of Al G.
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    2 years ago

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    3 years ago

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    3 years ago

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    Photo of Sam V.
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    3 years ago

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    Local

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    Photo of Rivers A.
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    5 years ago

    Helpful 2
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    3 years ago

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    Local

    Helpful 1
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    4 years ago

    Helpful 5
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    2 years ago

    Business owner information

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    Local

    Helpful 0
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    4 years ago

    Helpful 0
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    3 years ago

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    Local

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    2 years ago

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    Local

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    3 years ago

    Helpful 1
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    5 years ago

    Helpful 0
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    Photo of Cali G.
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    3 years ago

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    Page 1 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Anna is always professional and quickly gets me any packages I have shipped to my mailbox at this location.

    Mentioned in 17 reviews

    Read more highlights

    Mail Services

    Mail Services

    3.7
    (83 reviews)

    Friendly and straight to the point type of service. Been here for fingerprinting and USPS services…read more They will help you decide which is the best method of shipping depending on your needs.

    I have used Yelp for many years and have never written a negative review until now…read more I was returning an item to a merchant and on their website they gave me the option to use Packagehub or USPS. I selected the first location offered, which was Packagehub, Mail Services Etc located at 2892 N Bellflower Blvd, Long Beach, CA 90815 as it was the nearest to me. The merchant then sent me a scan code to present to Mail Services Etc for the return. When I arrived I had barely gotten in the door when a person who was dressed in some kind of uniform, pounced on me. I wasn't sure if they were some kind security guard or what. They preceded to tell me that I needed to tape up my package so the item wouldn't fall out. I told them I was just following the merchant instructions. They then said that I would have to take it to USPS. I explained that the merchant had sent me to their location for the return and showed them the scan code on my phone. Then another employee emerged and said I would have to take it to USPS and again I explained that the merchant sent me there to process the return and showed them the scan code. That person said, "That's FedEx and we are not a FedEx store!" They kept yelling at me even as I was walking out the door; like a couple of children. When I returned to the car where my husband was waiting I told him what happened and he pointed to the store where it had FedEx signage all over it. When I arrived home I called the merchant and told them what happened and they were shocked. They created a new return to be dropped off at another location and said if that ever happens again to call them from the store that's the problem and they'll take care of it. It's probably better that I went to the other location because they were more professional and I felt the package was processed correctly. I'm not sure what the problem was, but maybe they're not tech savvy? They said they needed a label printed, but the merchant said, "No print out necessary"! If Mail Services Etc isn't doing business with FedEx anymore then they need to removed all FedEx signage from their store and from their website because it's false advertisement. They also need to stop doing business with packagehub. More importantly, they need to be more professional or just retire.

    The UPS Store - shipping_centers - Updated August 2026

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