I've come here for about a year, mostly for the printing services as I'm a university student, and to buy a few miscellaneous office supplies like pen ink refills, Post-Its, and a folder. But a few months ago, we saw a deal on a sandwich board directly outside the front door advertising a "student printer bundle," which included an HP printer, two ink cartridges, and a ream of paper for $100. A couple weeks later, we decided to do it. We walked in, asked an associate on the floor about it, and they said "Go up to the register, they'll set you up there." So we went and waited in line (not too long, like two customers ahead of us), but when we got to the cashier, she told us we're supposed to go get the printer ourselves, then bring it up and she would add on the ink and paper. 10 minutes later, we located the printer specified in the ad, and carried it up to the register. The cashier then started adding in the ink and a 20 lb. box of paper. Confused, we clarified that we wanted to do the student printer bundle on the board outside that came with only one ream of paper. She was completely bewildered, asked "For THIS store?" and ended up calling over a supervisor. He explained the deal to her and that all she had to do was scan all the products, and the total would automatically change to $100. She did that and it worked. After the supervisor walked away, she told us she had no idea about that deal. We thought that was very weird because that board had been in front of the store for at LEAST two weeks that she would've had to walk by? Also, shouldn't the employees know about the deals going on? Here's the part that really sent us: As we paid and finished checking out, the cashier's cell phone rang, she ANSWERED it on speaker phone, and it was clearly some man (adult son or husband?) at home. She continued casually chatting with him about nothing while she bagged up our items. ("What's wrong?" "Nothing, why?" "You sound weird." "I just woke up." "Oh... Well what are you doing?") Finally as we grabbed our bag and receipt and started to walk away, she mouthed "Bye." to us, the CUSTOMERS, so as not to interrupt her phone call. Lol, it was surreal. The printer bundle deal was great and we're glad it worked out, but man. That store does not run smoothly and the cashiers need... more professional development. read more

Outstanding Customer Service - Office Depot Copier Area I went to Office Depot to pick up my order and noticed Olivia Arreola working alone at the copier area. There were four customers ahead of me, yet Olivia managed everything calmly, efficiently, and with a warm smile. Her patience, professionalism, and positive attitude under pressure truly stood out. I even told her she deserves a raise -- she was working like two people, helping everyone with genuine care. Office Depot is so fortunate to have such a dedicated and passionate employee. I don't usually write reviews due to my busy schedule, but Olivia's exceptional service truly deserves recognition. Thank you, Olivia, for your kindness and excellent assistance! This was by far the best customer service experience I've ever had at Office Depot in Signal Hill branch. I highly recommend this location, especially the copier area department. read more

Office Depot - Office Equipment Near Me - Signal Hill, California

Staff was very helpful. All options are available for faxing or making copies of documents.

Great place to get wedding programs (and other printed material) quickly and accurately (even the night before the wedding). For our daughter's wedding, it was a melding of both Korean and Filipino traditions. Having everything accurate in the wedding program was crucial: from making sure each step was outlined correctly, to making sure each participant was accurately mentioned for others to see. Plus it will remain as an important keepsake for the future, when reflecting on the event with fond memories. Because things were still changing so close to the wedding, my wife decided to print the final version after the last rehearsal. This required using Office Depot as the printer, and picking them on the day of the wedding. It was important enough for her to pick them up personally. She also printed out giant foam board that listed all the guests and table assignments (in addition to the hand written place cards for every guest that were put on each table). For the 200 programs and the foam board, the cost was well under $200 and of good quality. It was great. read more

worst office depot location, seems like everyone is moving in slo-mo at this store & don't really care at all to help customers. i would suggest to drive to a further location better service and employees. read more

Well good prices and the employees really helped me out. Had a 20% coupon but it's only online. Didn't find that out till I got there and I told the cashier. She said well some people just order it right now and when you're here within 5 minutes we can look up the order and you can take it and get your discount for 20%. Well I made the order for some reason it didn't go through 15 minutes later sales representative or maybe even the manager looked at my phone number. Couldn't find anything so I don't know if it went through or I screwed up or something but he said you know what I'm sorry you're having to wait here took me to the cashier himself and took 20% off without the coupon. The sales people there are great would gol here it's worth it. read more

Lisa working at 7:15pm on Wednesday 5/7/25 Was very rude and disrespectful telling me and my partner she is not going to be making money because she gave us the wrong ink size. She then continued to slam her scanner down on the table asking what I wanted her to do. She just handed me a paper and I had to walk away towards someone else in the store so they would explain if I was getting my refund or not. Very rude lady. read more

This is hands down the best print center, I had a simple print job today. Both of the employees were super helpful very attentive today. I received great help, I don't have the names of the 2 employees but you know who you are. I highly recommend and will definitely return for my next print job... read more

I went into this location to print a few photos and was surprised by the affordability and supportive staff. Olivia helped recommend the best paper option and allowed me to review quality of photos before they went to print. The prices here are much more reasonable than other print shops. I will be back again! read more

Office Depot - Prints - Office Equipment Near Me - Signal Hill, California

I ordered 2 custom posters online and they were ready the next day for pickup. The foam board posters came out great for my wedding. The staff were nice and helpful. I needed help with printing on site and they were helpful. read more

This place is the worse In customer service they offer no assistance I went on my lunch to try and print docs I spend 40 minutes could not get it to print thank god for my local libuary rhey assisted without asking and free of charge you get 10 pages a year .. don't give them your money go to your local free libuary no stars read more

Not safe to park at this location. I ran in for 5 minutes to buy a badge holder and came out to find my laptop briefcase stolen from my car. The briefcase included all of my electronics like work laptop, personal MacBook, AirPods, and IPad. I parked directly in front of the entrance door thinking that was safe, but this store clearly lacks any security. I was hurt to find out there were no outside cameras at all. This makes me believe the person is very familiar with the store lack of security. Also the possibility someone provided information about my whereabouts inside the store. You would think the store would reach out to me for some type of support given this happened at the front door of their store. read more

Office Depot - I was parked here, right in front of door - Office Equipment Near Me - Signal Hill, California

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Jose, the manager at Office Depot, checked me in for a TSA appointment. He said that rather than taking me early at 3:17, I would have to wait until my appointment at 3:30 even though the person was available to see me. The person who was seeing me for my appointment came over and apologized that he was told to go on break rather than help me first and then take his break. I don't recommend coming to the store as the manager, Jose is very unfriendly, unstable, and unprofessional. read more

Everytime I come in I am welcomed by the employees. As a teacher, I have to come in a lot to find the things I need for my class. They've always been very helpful in helping me find the things I'm looking for. Olivia very kindly cut and rolled a classroom poster I needed today and was very friendly while I waited. She even applied the teacher rewards without me asking which was thoughtful. read more

they are closing left and rgght, so at least this one is still there staff smells staff lets people stay on copiers all day without using them, even when there's a line bathroom clean wifi ok once you go inside read more

Very rude staff simply parked in their parking lot to handle some business and got yelled at by the manager and he threatened to call the police on me. I get you have nothing better to do cause you work at an office store but fuck man chill out! read more

Needed things printed and supplies to buy for a baby shower. I tried printing myself using the self printing machines, but no machine read my USB drive. The same drive I just used to put pictures in. I tried asking for help, but I was ignored. The 2 people at the print center saw me, and ignored me. Not even any sign of greeting or acknowledgement. Another employee collecting trash in the center, also ignored us. They both congregated around their copy machine and watched an order be printed. I would have gone to staples, but they closed down permanently. This place is terrible, how would I know? I worked a copy and print center. I'd never treat anyone like this. I went somewhere else to print. read more

I needed to up grade my printer/fax machine for the office at home. I was taking care of some business in Signal Hill Ca and decided to check this place out. There is plenty of free parking in the front and back, this store is pretty huge. We were greeted by two of the staff when we walked in. a sales rep asked if could he be any he for we were looking for, guided us to the aisle and stated that he would meet us be over there. He was there to assist us in just a matter of minutes. He went over some HP, Edison and Canon office machine's the up's & down's pro's & con's, no pressure from him at all...we later found out he was the store manger, Mr. Jose Gomez. He made sure we were getting all the information we needed to make the correct decision. This store is very clean inside. We had a great experience there...what put the icing on the cake was when the manger Jose Gomez put the Items we purchased on a cart & rolled it to our car...and didn't stop there, he physically helped me put it in my car. Yes I would drive back here 23 miles to give them business if it's just for supplies. read more

Office Depot - Very clear store, shopping for home printer/ fax machine. - Office Equipment Near Me - Signal Hill, California

Can't even be bothered to answer their phone during prime business hours. Hung up after letting it ring for 10 minutes. Guess someone else will get my business. read more

Office Depot - Office Equipment Near Me - Signal Hill, California

The worst store in signal Hill, California, service is bad what is terrible, doesn't want to help any customer and his route, service is bad, if they cannot help customer service, they should not even work there. no one is smarter than other and nobody's genius on IT. I would not recommend nobody to shop or purchase anything at the store.. the store located in signal Hill on Willow. read more

I've been here a number of times, mostly to pick up random event and office-oriented things. I recently picked up an 8.5x11 insert here and it was easy to run in and out! I've also picked up clipboards, hand sanitizers, wipes, and other equipment. Staff have always been friendly, although I do think the prices on the office equipment are a bit high. Parking is easy. I haven't tried printing anything here and usually just go to the FedEx Print Center which is a short two minute drive from this location. This is great for when I'm in a pinch for some supplies though! read more

This teacher is forever grateful for all that Office Depot did for our school. Thanks to the generosity of this great store, I found everything I need to make my classroom a better place for my students! I even got my favorite ball point pens, color board markers, and stickers. Yay! Bonus: The wonderful and patient customer service rep helped me choose the best printer. Jose the manager was AMAZING. Teachers definitely felt valued and appreciated. Our teachers & students are forever grateful for your kindness & generosity! Thank you! Thank you! Thank you! read more

Office Depot - Thanks for supporting our school and community. These teachers are in awe of your kindness and generosity. - Office Equipment Near Me - Signal Hill, California

Unfortunately with the closure of all the office supply stores, this is the only game in town. Extremely slow and poor customer service. Long line waiting for print services, while the employees are wondering around doing what? All the customers are standing in the long line waiting for help at the print desk, how about wondering over there and helping, plus the manager sees the line, but chooses to ignore the line and goes to wonder? Note/tip if u place an order online set if for self serve pickup so you can avoid the line. read more

Manager Was Great -- Friendly and Accommodating I had a great experience. It started when I pulled into the parking lot just a few minutes before closing. As I walked toward the door an employee came out to bring a sign in, so I turned back toward my car. He called out and waved me in. I said I knew what I wanted and that it was in stock. When I had trouble locating the item the manager had an employee help me. It turns out the item number applied to several models and they did not have the one shown online. Despite being after hours at this point, they never rushed me, they were helpful and friendly. When Jose came to open the locked door for me to exit, I asked if he was a manager. He affirmed it. He had a great, customer-friendly attitude. read more

I like this business chain company and particularly this store There is plenty of parking at front and at the back.. they have great selection of office, school products and services and their clearance selection it's pretty cool Store manager Jose Gomez is all about taking care of customers and they surely deliver the best customer service If you care about taking care of our earth and you're into recycling, Office Depot has a recycling program. They will take a max of 10 empty cartridges per month and you get $2.00 on rewards per cartridge that you can use towards the store. for more detail of this program please ask associate. Who doesn't like free cash to spend at a store? They have lots of cool gadgets and they also have a copy and printing department to help you printing, scanning and faxing They sell rolls of postal stamps on each cash register Looking for a retail job at this organization? they're always hiring and this is a great job for students because OD is very flexible with schedules. If interested, simply apply online at www.officedepot.com and select the store you would like to work for. This is store #820 remember to follow-up in person after submitting your application read more

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Horrible. I purchased an item online at around 11:00 PM on a Friday night. I sought to cancel it within 30 minutes of purchasing it. There's no option to do that, unlike with many, many online large retailers. Take Staples, for example. The next morning, I reached out to customer service to see if they could physically do it for me, since customers don't have the option on our end. Of course they couldn't. Useless. I spoke to an agent who said I could either physically return the item in store, or refuse the delivery. I work 5 days/week and anticipated that I wouldn't be there to refuse it, and overall, was skeptical about the process the measures they alleged would follow. So I came back from work and found the item on my door step. The next morning I drove to Signal Hill with the package--unopened, receipt still in the box, and presented it before the staff at the customer service desk. She cut the box open, looked at the delivery slip inside, and said, "Oh no. We can't accept this since we don't sell it in store." Absolutely contradicting what the agent told me over the phone. She then proceeded to tell me, to call 1-800-Depot or whatever the number is and wrote it on the delivery slip, and taped it back up for me. read more

I guess it doesn't matter as this store is going to be closing soon . The customer service is the WORST . 3 or 4 times i've been in to get a page from blueprints and 3 or 4 times the blueprint machine is working ... What do you get from the clerks , service ? a remedy to use the other blueprint machine ? No, major attitute and excuses . There is a blueprint shore close by 28th street . Save yourself the frustration. We need something more professional .. and they obviously dont cater to the professional read more

I finally got a moment to write a review. Last year Leslie worked wonders printing my father obituary! We messed up and she walked us through on how to fix it. Her customer service was definitely awesome and I appreciate her patience with us. Tiffany the manager came through and helped us when something wasn't being charge correctly. The night crew really worked hard that night because it was super busy. Thank you guys read more

Honestly I don't always write reviews but this definitely calls for a 5 star review! I went into Office Depot 1/25/22 around 6:30pm, I walked in and was greeted immediately. I told the sales associate what I was looking for, as I had a picture from online of what I wanted and he paged someone in the interior radio and he brought the items for me, 2 filing cabinets and I went to pay and then they carried them out to my car and loaded them for me! I am a small business owner myself and they went above and beyond for customer service last night and the team deserves some type of recognition! I will definitely be back thank you!!! read more

Every time I stop in, I am always greeted by a very friendly staff. Today, I picked up my online order. I got the best deal on 10 reams of paper! I saved $30 and the sales rep was super fast in retrieving my order. Love the service! Keep up the good work! Thank you! read more

Came in for simple prints to use their google drive method. After waiting 30min finally got one running which for some reason didn't work and decided to move on to another one after it was available. I took about 15min of my figuring out the first printer then waited for assistance which then took about another 15min that got nowhere. When waiting at the new printer for the assistance I was told I was gonna be receiving from what I believe is the manager I was "helped" by another associate. After telling him everything I did and how none of it worked he then insisted on doing it all over again which then locked out my google account. Then after doing so tells me the other option of how to get my prints done. Then proceeded to tell me that I should go watch a video a 11min YouTube to get it unlocked. That down right ego, disrespect, disregard, and unprofessionalism from this associate as well as the sheer fact that none of them (3 associates) took the time to truly understand what I said with my problem with the printer to better assist me, literally just waisted my time, and made my day far more stressful. I definitely suggest going somewhere else for your printing needs. These guys only seem to be able to read Barney style instructions and understand nothing else especially costumer interactions. Edit: Went down the street to UPS. Far easier and cheaper read more

This particular location is clearly understaffed and lacks any real concern for customer service. 90% of my online orders to the Copy and Print desk are wrong or incomplete causing me to wait or return in a few hours. The answer I always get is "I'm sorry...I'll notify the manager". I've never been contacted by a "manager" so what difference does that make? Also, I have yet to successfully have a call answered at the Copy and Print desk as well. In fact when I was standing in line to pick up my order today, the phone was ringing without being answered. Hello "manager"...are you reading this? Do you care? I'm taking my business to FedEx instead. read more

Absolutely terrible. Customer service is non existent at this location. I waited patiently for AN HOUR for someone to help me answer basic questions on office chairs and floor mats. I was told they were short staffed and that employee walked away.....he just WALKED AWAY! Half of the office chair floor samples were filthy and either put together wrong or coming apart. Mats were thrown about and none of them were priced. And no instructions or details could be found on any products. Never again. read more

Office Depot on willow here in signal hill. Needed to make some copies. I knew this was the place cause I made copies and did a little shopping for turtle and his school supplies. My stop here was made simple. Staff was friendly and helpful. I was able to fulfill my needs read more

Beware, they will try to sell you a basic piece of junk HP printer that only works once. It stopped working after 2nd start up and after googling it , it had a bunch of 1 star reviews. The mgr also added a warranty from All State that I did not agree to and had to jump through hoops to get refunded for it after returning the crappy printer. read more

Every time I come here, the people who work behind the print counter have the worst customer service. The last time I came here I needed help with printing something large. Instead of helping me out, they let me stand awkwardly at the counter while they helped other customers with my drive still plugged in. Instead of telling me the problem. Today the lady was so ridiculously condescending! The first thing she says is, "you can do this online you know" Then she made this stank face while laughing and putting all these wrong sizes in the printer. Every time I told her to change it. She was more and more condescending. You guys did it for me last time. I'm giving you the measurements I got from this location! Who do you think you are??? I finally ripped my drive out and I swear I'll never be back! Enough is enough with this store! read more

I had a great experience with this location, especially since I was THAT customer who asked for products that are kept in the back and then right after my purchase, decided to exchange it for a different brand. (I deserve one star for that one.) PLUS, they honored the in-store price even though it was different than the one on-line price. The two employees at the registers were pleasant and patient. I wish I knew their names so I could call them out. It was the Monday AM shift. Looks like a few of the negative reviews are about printing and copying, but from the exchange that I saw everything went smoothly. Tips: If they don't have a specific a product on the floor, be sure to ask if they have any in back. Also, plenty of parking available. read more

After my apex experience of incompetence at Best Buy I stopped in here to see if Office Depot had my toner cartridge for my Samsung Laser printer. The female associate was spot on and went in the back and found one. Then, she called her manager over to ensure I was getting the correct one (printer in my arms). Excellent customer service, all smiles and empathetic to my frustration as I told them my experience at Best Buy and, apologized for not coming where I knew I would get better service. No only did the store manager check the computer to ascertain I was getting the correct one, he also wrote down the model numbers for the magenta, blue and yellow cartridges too on the box so when I needed them I could just bring in that information in the future. That's customer service, the customer service Best Buy does NOT offer! Price-$60.36-was this worth the money? Yes, 2,500 prints from one cartridge and am I happy: http://www.youtube.com/watch?v=MUKilZ58wYY&feature=related read more

Came today to print out some files in color paper. Employees need to have better knowledge on what in inventory they carry and explain the prices a bit better. Other than that I liked that they allowed me to use the computer to download file and it wasn't as busy. Would I recommend it or come here again, probably not unless it was an only choice or on near. read more

Office Depot - Office Equipment Near Me - Signal Hill, California

I went here recently to purchase a simple combination lock to use at my gym. No big deal, I thought, I'll be in and out. Bikkitty bam. First off, this place needs a touch up. BADLY. Someone has allowed the outer facade to pretty much decay. The pavement is crumbling as well. I know that there is a paint shop VERY close by on Willow Ave...time to splash on a new coat! So, I need my combo lock. Where could those be? I manage to see a coworker as he's briskly walking down an aisle, so I ask him where I could locate one. He quickly tells me (while still in transit) "x, y, and z", while never stopping... Okay, I'm competent enough, I do "x, y, and z". Oops. There's no locks on this aisle, what about the next one? Nope. Hmm, that's strange. I find another individual, and he takes the time to walk with me to exactly where the locks are. Nice. Five bucks? Cool. Okay, it's time to go, I am ready to get my gym action ON! Uh-oh. There's a traffic jam at the cash register. Three stations, one cashier. DAMN, and it looks like,... is it? Oh NOOOO, someone is making a "return"...@%#*!! It took me twenty-five minutes to get my five dollar combo lock. Don't come here on the weekend. It's a skeleton staff, and some of them aren't sure what they are doing. The manager needs to look at scheduling around busy times on the weekend; because that is the time is when a lot of us are free to do all the stuff we can't get to during the week!! read more

Office Depot - Office Equipment Near Me - Signal Hill, California