I have come here before and had the worst experience ever…read more But TODAY..... I was blessed with meeting Sheila. She is such a beautiful and wonderful person. She was helpful. She welcomed my husband and I with a smile. She was so efficient, thorough and polite. The service was amazing. We even turned in a package to be mailed in another line and that was also taken care of very quickly. The lines were not long today. Which was very nice. I came in to renew my passport. Thank you USPS for having such an amazing person work for your company. She really lights up a room. Sheila, THANK YOU!!!!

It's always busy at this post office, and they only have one or two people at the window servicing…read morepeople. The shipping box rate has increased a lot. Plenty of parking.

Went to mail a package and some mail club letters. Also got some shipping supplies. Got a few…read morepriority shipping boxes. Small line, nothing major. The clerk was friendly. Straight in and out, super easy.

So I will keep this short and to the point. I have never dealt with any workers personally so I…read morecan't speak on their customer service but what I can speak on is that there has to be some kind of shadiness going on behind the scenes. Multiple times I have had checks stolen at this location. 1st time maybe it was stolen else where but let it happen over and over again we can only point fingers to this location. We stopped brining the mail to this location and went else where and guess what nothing has been stolen or altered, coincidence I don't think so. So I would advise no one come here especially if you are dropping of something that has checks or honestly anything of value.

The lady at this office name is Jessica so rude, she technically kicked me out to go on her lunch…read moreknowing I was just going to mail something out real quick how unprofessional!

Wouldn't you agree that our job as a resident is NOT to distribute mail to our neighbors? Is that…read morenot why a mail carrier is hired and trained to do. For months now we have been receiving mail that does not belong to us on almost a daily basis also we have been maki late payments due to not receiving certain bills in the mail. Below is a picture of some of them mail we got today you tell me if this is an easy mix up or someone just not paying attention to there job.

This place is a hidden gem! I've had consistently great…read moreexperiences at US Post Office on South Street in Lakewood, CA. From the moment you pull into the generous parking area to the time you walk out with your mail or package taken care of, everything feels smooth and well-organized. The staff here are truly the highlights -- polite, knowledgeable, and always ready with a smile. They make mailing packages, buying stamps, or arranging shipments a stress-free part of your day. Lines move quickly, and I've always felt like my questions and requests were handled with genuine care and attention. Reviews from other locals echo this sentiment, noting how easy and pleasant the service can be, with employees who go the extra mile to make sure you leave happy

This was my first time here, I pass it up frequently because I was unaware it was inside of the…read morestore it's in. It's very easy very convenient. The cashier was very pleasant and helpful. I went into buy some sunflower stamps (which have been sold out everywhere might I add) & ship June letters fo my mail club. Quick easy & convenient, Definitely recommend.

Four workers, but the slowest line I've ever seen. Not sure if moral is bad or what…read more Also no courtesy or explaining things, mumbling and hard to hear. I'm guessing they aren't treated well

Service is HORRIBLE. They do not assist with missing packages all they suggest is "contact the…read morecarrier" when usps is the carrier.. a joke. Do not get a p.o. box at this location anything missing from there is mostly never going to be returned to you. i've had two packages lost from here while have a p.o. box and i never got a refund or never did they want to report it. Besides all they need a spanish speaking employee, the community is mostly hispanic/latino based. Want to get attitude while only wanting to get service and have the time to reciprocate their energy? go to this location!

I hate how more and more PO facilities are closing, and we're stuck with limited options. To…read morefurther exhaust that, they're understaffed and operating on a skeleton crew, even during peak hours due to layoffs. It's a bad situation all around. And the Lynwood location is one of the better ones. The staff is always nice, but they surely take their time. Service times could be improved, as there's always a line all the way to the door.

The service I received on the phone was extremely rude. I called to inquire about a package being…read moredelivered to the wrong address, but the lady I spoke with was incredibly rude and raised her voice unnecessarily. Please train your employees to be more polite and understanding when answering calls. If they can't handle a simple call like that, they aren't made for that job.

I'd like to bring attention to an employee at the USPS office on Atlantic by San Antonio who truly…read moreexemplified professionalism, compassion, and outstanding customer service. On 05/18/2026 around 2:30 p.m., a young man (unfortunately I did not catch his name) helped me submit and mail my passport renewal paperwork. I was already feeling extremely overwhelmed due to personal circumstances, and he remained calm, patient, reassuring, and professional throughout the entire interaction. Unfortunately, the employee next to him, a woman with colored braids and eyeglasses, was dismissive and rude toward me. Despite the young man already informing me he could assist me, she repeatedly tried to discourage me from mailing my paperwork there and told me I should go to another USPS location instead. Her approach added unnecessary stress during an already difficult moment. What stood out to me most, however, was how quickly the young man stepped in after overhearing the interaction. He immediately reassured me and took the initiative to help without hesitation. As someone who works in customer service myself, I know how much one employee can impact a customer's entire experience. One person can make someone feel unwelcome, while another can completely restore their faith in humanity. This employee deserves recognition for the way he treated me with kindness, professionalism, and respect. Employees like him are the reason customers continue returning and trusting USPS services.

The USPS has been on a steady decline and I think it has reached rock bottom. Postal self service…read moremachine that do not work well the never ending lines with be senior citizen working behind the counter. Antiquated signs that do not reflect current pricing. They need to do better. I notice the direct correlation, when their prices go up, service standards decrease.

Went to this post office to return a package. It was very quick and easy. I was the only one there…read moreso I went right to the front, opened the door placed my package inside the door, Lady scanned my QR code, did a few things on the computer. I took a short survey on the screen and it printed out my receipt and I was done. I was in there 6mins top. I love a speedy service!

this is unacceptable...a have bern standing here in front of the door since 1:45...its now 2:10…read more what could improve is for someone to show up!!

The Bellflower Post Office is in a great, convenient location with easy access and parking. The…read morewait was a bit long during my visit, but the customer service agent who helped me was absolutely amazing..professional, patient, and genuinely helpful. Great service once you get to the counter!

The worst post office , they make you make an appointment for passports and yet never get in on…read moretime . My appointment was at 11:30am and I didn't get seen till 3:00pm . They only have two workers there all the time

This location is not helpful at all. Keep getting the run-around. First off, I haven't received…read moremail in over 2 weeks. I sent an email inquiry on 4/6/23. In the response I was told "issue resolved" I will get my mail the following day. My regular mail carrier was out. Ok, 2-3 days pass, still no mail. I emailed back stating "Issue NOT resolved" a Bryanna then responds; "the carrier was having access issues to the building." I responded back; There are no access issues. No doors to open, just walk right up to mail slots. The person left sale papers with no problem , but not my mail. She then calls leaving me a message saying "the lock to mail box is broken and waiting to be fixed. Call her to arrange pick-up of my mail." Every time I call the phone just rings and rings then go busy. I've tried several times a day for days, still the same thing. I have yet to get my mail, I have yet to speak to anyone and my mail contain bills. No word was left by carrier about mail box problem. No word on how long it will before they fix the problem, no NOTHING!!! If I wouldn't have reached out, I still wouldn't know what was going on with my mail. I'm now in my 3rd week of trying to get my mail. VERY POOR SERVICE!!!!!

I found my package had been shipped to the wrong address (sending location had put the wrong…read moreaddress, probably because mine doesn't show up in the system), and I was so upset since I wasn't able to go home for Christmas and this was my one thing to remind me of my mom. I should've gotten her name, but the lady who answered not only got the carrier to retrieve the package from the wrong location, but also made sure my carrier got the package and delivered it to me. I can't thank my carrier and this angel lady enough. It would've been an extremely depressing Christmas not having anything under my tiny tree, especially from my mom, who is getting older, and who puts so much thought and love into her gifts.