The Bellflower Post Office is in a great, convenient location with easy access and parking. The wait was a bit long during my visit, but the customer service agent who helped me was absolutely amazing..professional, patient, and genuinely helpful. Great service once you get to the counter! read more

1/26/25 Dropping off snail mail for my pen pals, you heard that right, PEN PALS, who still does this? Even my mom was laughing at me when I was affixing the stamps on them. Believe it or not this took some time, making them (cards & envelopes) & handwriting #worthwhile. This USPS in Bellflower, Ca is one of the few locations that I prefer & has yet to disappoint me. In the past few months, when i sent my letters/cards from the Inland Empire, my intended addressees informed me they did NOT receive them. One of them was just a few blocks over from our home, a birthday card! The staff here are friendly & efficient. The business is well kept, clean, organized. Service is fairly prompt, wait times are reasonable. The parking lot is sizable. You may send packages across the pond or across the ocean/globe, FedEx, Amazon, send certified mail, not a 100% certain if passports are managed here though, etc Of course they also have P. O. boxes. What I like about this location compared to Lakewood is that the drop off boxes are not locked-- so I am able to drop off simple mail at odd or non-business hours. It is important to those who are only free to conduct business after the USPS is closed. (Service Requested? Didn't I cover this already?) is Yelp having a seizure or stroke?) read more

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I went in to mail many packages. I was not sure how to proceed. Luckily the staff at this post office were so helpful. I was able to mail out my package and I was able to get updates on my phone on the delivery and when it arrived. read more

I checked their on line walk in hours on their website and arrived at 12:50pm, was directed to the passport line I even asked for an application as a new passport application. At around 1:46pm they ask me if I have an appointment then proceed to tell me oh we don't do walk ins today only on Saturday. I asked why does the website say you do, then I was explained "oh well that's only if we have time" (there was only 1 person in front of me and 4 employees processing passports) I asked, you guys don't have time right now ? And she said "hmmm no we don't" I 100% understand I did not have an appointment but directing me were to stand and handing me the application just to tell me "oh we don't do that today " after waiting for an hour is what upsets me. Just let people know on the front end! read more

Every time I come here line is long & workers seem to chat more than work. That's nice that they try to be friendly and converse like it's a Trader Joe's but it's not it's a post office where time is everything and even seconds matter. And it's like this every single time I come too very friendly people, but maybe just a little too friendly. They need to be a little bit more professional and remember that it's a post office and we need to keep it moving. read more

Is this a passport-only post office or something? It seems like it. I came here to mail a package. Most people were standing in some weird line that was between actual line desk and the cashier windows. Well, those were passport customers. Meanwhile the actual line was just standing in regular line for almost 10 minutes until one of the cashiers decided to pull a customer from regular line. The cashier that helped me was cool. But it didn't have to take almost 10 minutes for anyone from the regular line to be called. read more

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They received a package I was returning to a seller and forgot to scan the package. That made it look like I never returned the item to the seller so I wasn't able to get my refund. I went in person three times to only get an email by the supervisor saying they mishandled my package and it currently isn't traceable. The seller claimed they never received the package and I wasn't able to get my refund as that wasn't sufficient evidence that I returned the item. In all I wasted my time going there in person and lost my refund money because of their mistake. read more

Went to mail a letter today in the box in front of the post office. The slot was all sticky from someone trying to steal the mail. Line was 8 deep to report it. Nobody answers the phone at 230. Worst post office ever. read more

This post is regarding their passport application and customer service. We made an appointment for 9am. Arrived early and got in line. The person working there said she'd be with us when someone else arrived. Well her coworkers did arrive but she kept ignoring us. She would look at us then continue doing whatever she was doing. Also, 90% of the people she helped could have used the automated system! She was so rude when I finally went to the counter to ask how much longer and said she was about to take us. We waited 30 min and she was so rude and not helpful at all. Never coming back to this location. read more

Passport line is taking forever, no one is even at the desk, looks like they don't even care. I've been waiting since 11am with an appointment and it's 1:15pm read more

I made an appointment in advance online for my Passport and also pre-filled the pdf application in advance and printed it out. I got to my appointment 30 minutes early, but only had to wait a few people ahead of me who also had passport appointments. By the way, the passport service window is all the way down, the last one to the left, there's no sign there for passport services, it's just the last window, and I'm glad I asked one of the clerks as I entered the door so that I wouldn't have made the mistake of being in the general line which had a dozen or more people waiting for packages. Also, be sure to let the passport service clerk know you're here with your name and appointment time so that she will know in what order to call your name. My wait was not long at all, it was in fact quick and efficient. Special thanks to Gricel for handling my passport application. read more

My daughter went to Bellflower Post Office on Thursday, September 11 and mailed me an overnight package that I was suppose to receive the next day September 12. It's Monday, September 15 and I never received package, I paid $31 for overnight. I found out today that my package never went anywhere. My bank said the contents had been taken and my money ($225) had been taken off my card according to the bank. The only way my money was taken is because the post office have a bunch of thieves taking our belongings. This should be against the law. Watch what you put in the mail. U S Post Office cannot be trusted. read more

My next day delivery cost me $38. It hasn't arrived... you know who is held responsible for this? Me. The person who pays to ships this. Not the employees. read more

US Post Office - Post Offices Near Me - Bellflower, California

Now I see why this Post Office is rated so low. It is dirty, and the lines are long even with an appointment. Waited for over an hour after my appointment time for a passport. The majority of the staff are not very friendly. Another customer was more helpful to people coming in to the post office then the workers behind the counter. The only bright spot was an employee named Gigi, who came out from the back asked how long people have been waiting for their passport and their appointment times then she took us in order of our appointments. She was very friendly and helpful. Definite asset to this location. read more

MAGA loyalist in this branch. not enjoying the "christian/MAGA" message i get from this creep !

I had a passport appointment at 9am. I arrived 10 minutes early like they said to do. 3 other people had same appointment time. I didn't get seen until 9:35am. Staff was also working very slow. read more

First time at this post office and the quality of service Llaud gave me was amazing. Had a couple questions as it was my first time applying for a passport and he is knowledgeable and great vibes all around. Was in and out within my appointment time. read more

Shannon the post office employee had to have personal conversations with everyone in line when they approached the counter. Just talking about dribble and nothing to do with post office business. She turned what should have been 5 minutes in a line of 5 people to 45 minutes. She is a perfect example of federal government jobs. read more

Tried to do a walk in passport appointment. It says online limited walk-ins/first 5 walk-ins. i got there 20 minutes early because i wanted to ensure i would be seen. Waited all that time to be told that they don't take walk ins. Clarice (at least i hope that the correct name provided) was EXTREMELY rude, short, and disrespectful not only with me but with another customer who had been waiting over an hour before opening as well to do a walk-in. If you can avoid going to this location or dealing with Clarice ( she has glasses and curly hair) do so. Also had to wait over 30 minutes to speak with a supervisor due to other customers complaining about disrespectful workers. read more

Drivers are so reckless not once but 2x destroyed my property the first guy ripped out my mail box and second guy today bent my gate read more

US Post Office - Post Offices Near Me - Bellflower, California

This location has always been decent besides the little mishaps with service and the general public needing to mind their business otherwise I've met some really nice people here and I've talked to some of the customers and people working here many times and they were down to earth. This location has a kiosk, so you can ship without standing in line otherwise this is a very good post office to come to. read more

US Post Office - Can't use the 4 of my card so no worries - Post Offices Near Me - Bellflower, California

Post offices have a terrible reputation for customer service, and this office lives up to its reputation. My transaction today was simple and quick, but Tina, the cashier I first talked to, didn't think so. I needed to complete a form to send a certified letter, and because I didn't have it, Tina didn't seem too happy to provide me with the document; she didn't ask if I was familiar with the form or needed help or a pen. Tina just said to fill out the form and come back to the window. This interaction was an example of poor customer service. Tina was not welcoming, not friendly, and not helpful. I went to the counter to fill out the form, and to my surprise, there were no working pens. I had to leave and return to my car to get my pen. With a completed form in hand and my pen, I returned to the line, and this time I was assisted by Emilia. A completely different type of customer service. Emilia was friendly, polite, and helpful. I don't understand why employees continue to work at a place where they are not happy. Find a job that makes sense to you, a position where you can use your skills and allow you to reach your full potential. Find a job that makes you happy. read more

US Post Office - The counter had no working pen. The pen with the taped chain gives the store an appropriate look. - Post Offices Near Me - Bellflower, California

They DISPOSED OF my package, labeled it as "dead mail". Of course no one will help me in person or on the phone.

Website states walk in 11 am to 12pm Saturdays came in 10am prior waited in line and they stated they only take 5 walk ins turned me away at 11 am with 3 people lol told me to sign in at 9am lol wtf unorganized no hour signs. read more

US Post Office - Passport banner but have no sign in hours no hours of passport operations on door or front. Smh - Post Offices Near Me - Bellflower, California

No matter how long the line, or how crowded, Flower st post office staff is always super helpful, fast, attentive, kind and efficient. A great representation of the small town feel you encounter throughout the city of Bellflower. If you're ever around and see a long line, don't get intimidated! You be in and out in a jiffy! Facility is clean and there are kiosks available for self service needs. They also process Passports, including pictures, but call ahead as this is only done during certain hours on certain days. Parking is available in the one-way-traffic lot just to the west of the building, as well as along Flower St. There is also a ramp available for those who can not maneuver the steps. The only slight "annoyance" is the occasional peddler out front near the palm tree, especially visible during the holidays. read more

The agent lied to me about how much it would cost me to mail a one pound package to New York. He told me it world be $14.90. I said, "You are kidding! I have mailed packages to this same address for $5.00." He told me postage had gone up. Then he asked me if I wanted to buy a gift card, cards, mailers. When I got home, I looked up the price of my packing by the weight. The USPS site said, $7.00. Someone has told this agent to "up sell". It was a horrible interaction. Please do not be taken advantage of by this post office or its agents. read more

This USPS location seems very disorganized. I've been tracking a package since June 28 that is currently MIA. It was routed to this location on July 5th and has been sitting there with a notification of "In transit-arriving late" since July 6th. It is now July 15 and my package has been marked as lost. The item is sold out and is not replaceable. USPS STOP blaming COVID for poor delivery service. Sort and ship people's packages in a timely manner! read more

Headquakers post office U.S.Should hire proffecional custmoer service is horribles.not good.. read more

US Post Office - Post Offices Near Me - Bellflower, California

This place is a hit or miss. Sometimes I have a decent experience and sometimes it is just horrible. I guess I find myself coming back because it's the closest one to me. I understand that they can get busy, so I try to be patience and stay positive. However, they are not friendly people. It's hard to ask questions without getting a huge sigh or eye rolls. read more

very rude staff. prepared to be eye-rolled, sighed, ignored. every postal worker here is miserable

I love the new manager, my mail hadn't been delivered in 2 days turned into a holiday weekand once I reached out Tuesday prior to the post office even opening she answered looked up my name & address & gave me a resolution right away. She was just super professional & I was very satisfied! read more

US Post Office - My mail - Post Offices Near Me - Bellflower, California

I favor this post office over the Lakewood post office because the staff are friendly and they typically always have 2-3 people working the desk. read more

This is the worst post office I've ever been to. I had my mail on hold for vacation and received an email to pick up my mail when I returned. Waited in line 45 minutes only to be told they could not find my mail. Supervisor was unhelpful. Said he'd check with the mailman and call me back that day. No phone call!! Worst customer service I've ever seen or experienced!! read more

Ever since i got a P.O. box here in bellflower, i have been having issues with my mail. First, i was waiting for a packaged and instead of giving it to me, they send it back to sender, so i had to reorder. Second, they handed me 2 wrong packages, i went home and opened the 2 boxes and it was 2 pair of boots - i had never order, so i went back and returned it. Third, im waiting for my mail to be deliver with a tracking number, now they are saying, they scanned it and put it in my p.o. box and i have never received it. That is a lie. I never got that package, now its lost and they are saying they cannot do anything about it. Im not concern about the price for the item i order, but my problem is that i keep having issues - over and over. Its sad because people there are nice but company does not back up his customers or they are not helping us out. read more

Worst post office service! We don't get our mail everyday and if we do is not until 9pm! read more

I come here almost everyday to drop off packages as a local seller, but i will be driving further to the next city of Paramount now. I walked in this morning before it opened at 8:55 A.M. thats five minutes before they opened and as i was in the lobby waiting the black employee that works there as maintenance was talking very loudly saying he was tired of illegal immigrants coming into the country illegally and taking the jobs and that he was sick and tired of paying of it all. After when they opened and let us in , i was self scanning my packages on the machines and he came up to me and asked what i had inside of them because they were alot. I told him it was none of his buissness and told go on about his day. He then walked away and murmured under his breath. Very racist post office worker considering that he is black. I guess thats the type of environment they have back there. read more

Since there was no long line this morning, I not only directly mailed some Easter cards at your location, but I also got in the short line to buy some "pretty" stamps. Sharon helped me. She let me choose the stamps with a "Love" theme. She is really delightful, friendly, and knowledgeable about her job. You have a good crew of employees there. She is one of the stars. Please thank her for me. Thank you for your time. read more

Sorry but I have to share this to people. Their passport service is unbelievable. Went there today 10 minutes before opening for walk-in because it's only for renewal (talked to their staff over the phone few days ago and said walkin is fine). I'm on the third in line, the first two has 9 am appointments. It's already 9:25am when someone politely talked to us that the person in charged will be there by 9:30-9:35 so we keep on waiting. After that, no one ever even assist or communicate to us if there will be someone to be there to attend to us. No apologies too were made. We were already 6-8 persons waiting until 10:30 and I finally quit coz I don't know if the person in charged has the plan to go to work! We'll understand if the staff in there updates and communicates to us of whatever specific time the worker will come but nothing like that. I might understand if he's in an emergency but what makes me frustrated is that no one updates us after 9:30 until 10:30(time I left)! I pity too that there's a baby in there crying and waiting but no one showed up until I left. I'm willing to wait if there's someone to be waited but in this morning's horrible experience, it's like your waiting for uncertainty. Poor customer service! read more

Long line. Understaffed. about 15 people ahead of me just to get a freaking package from my PO Box 30minutes wasted read more

US Post Office - Line just to talk to a staff member. - Post Offices Near Me - Bellflower, California

After dealing with this post office I'm regretting my stance on standing with postal services. How can you allow employees to place holds on mail without notifying those involved? People receive medications, jury notices, and other time sensitive materials, yet this office does not have the decency to notify those they serve. I am upset with the rude and conniving postal carriers and the lack of diligence in this office. Truly disappointed. read more