Horrible service!!! Can't ship with the qr code ? Avoid this office if you can! Ive shipped many items through out the years and how is it this office continues to get worse. read more

This post office is absolutely pathetic. First, they give priority to Passport applicants, which takes a very long time, because they are basically acting as translators and filling out the paperwork for people. They always have only one or two windows available and if they moved any slower, they'd be going backwards. The Post Office window attendants speak extremely poor English and are very hard to understand. Let that sink in....These are government employees working in the US and interacting with US citizens, and their grasp of English is virtually non-existent !!! read more

Horrible customer service .. I had an appointment for a passport @1130 .. supervisor decides who she helps.. The line to the normal us post office was getting long and she decided to have me wait longer. Other people with passport questions or small items: like forgot their birth certificate she takes. It is now 1215 and barely getting seen. read more

US Post Office - Supervisor - Post Offices Near Me - Santa Fe Springs, California

My husband got out of work early to come for the appointment with an hour time frame to be back at work since the website says max 15 minutes and we got nothing done because they were an hour behind on appointments. read more

The staff here was Fast and friendly. A nice neighborhood location that is easy to get to.

Great service! Got to do my passport renewal quickly!! Barbie & Frank were such great help and made everything so much smoother. (:

Passport hours are from 9 am to 3 pm...or so they say. I got there at 2:05pm and they didn't want to take my new application because the girl was working over time. How the hell is that our problem? I talked to the manager and told him I got out of work two hours early and if he could do me a favor and he didn't care. These places are supposed to be community friendly. read more

Really want to give 0 star if possible. Got there around 12:30pm for passport. 2 people in line in front of me. The lady told us she'll be with us "soon". And then she turned away standing at another counter extremely busy with nothing - no helping passports or shipping. Waited in line for 40 mins, still 2 people in front of me. Sooooo efficient. read more

Overall this post office is just okay. It does the job right? Stand in line, have the post person ask you some questions about dangerous materials, try and sell you some stamps and boom, you're done. What I really am seeing more of though is that the post offices are constantly trying to upsell you on stamps, insurance, certified mail, signatures, etc. Sending a $1.50 card out and Mr. postman tries selling me $7.50 in tracking and confirmations. Maybe just me but since when does going to the post office feel like buying a car. I get the service you provide, I understand you are the only self-funded government agency but let's try and tone down the sales pitches. read more

You may be wondering, why am I writing a review about the post office? There really isn't much to say, you think. They give us mail everyday and do it fairly decently. How can a post office get a full 5-star rating? I shall answer. Most post offices I've ever been too have a very cranky staff. They don't talk, except grunt every once in a while, and they never smile. The lines are always long too (this is especially true at the La Mirada post office). But I'm here to say that the Santa Fe Springs post office is not that way at all. They have the friendliest staff I have ever seen. They always talk to you, smile, and ask if you need anything else (heck they're always asking if I need cash back - at the Post Office no less). And when the line gets to be a bit long, someone actually comes out to ask people what they are there for and will re-route them to the postage machines in the lobby or the self-serve machine where you can get labels, stamps, etc. and pay for it with cash or ATM. I tell, this place is full-service. I was recently in here to drop off my passport application. They had photo on-site and were able to get my application on it's way fairly quickly. It seemed like several people in line that day all had the same idea. Get passport application processed. The postal workers all took it in stride and still provided us with excellent customer service. read more

US Post Office - Post Offices Near Me - Santa Fe Springs, California

Great customer service from the Santa Fe Springs post office, especially on the Passport department side they were so helpful.

This is the place to go if you're looking to get your passports!!! Mr. Daryl was the one who helped us out and he is awesome!!! Totally chill, very helpful, friendly, and he gets things done!!! We had some complicated paperwork (between me, my husband, my daughter, and her dad) and there were a few mistakes made, but Mr. Daryl made it seem like the mistakes were nonexistent, and he fixed what needed to be fixed. Passport pictures are available here, as well. Different pricing options are available, depending on your passport needs. Rush delivery vs. standard, passport card vs. book vs. both, and all of this was explained to us nicely by Mr. Daryl. The post office, itself, is a nice one. It's quiet, clean, and the line moves along nicely. read more

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I love this post office. The staff is always so helpful and friendly. They always have a positive attitude regardless of what situation and how busy they are. Let's be grateful and patient to our essential workers. If you don't have a purpose to go to the post office, just go and buy stamps. :) read more

I never thought I would review a post office... A worker there had a great attitude, very attentive & kept the line moving. All in great spirit! I have never witnessed this type of service at any post office. This guy had positive energy! Ready to work & help everyone there! I appreciate everyone who takes pride in giving the best customer service. This is a MUST in any type of business. Good attitude!! Great job! Keep up the positive energy! read more

If you need passport services this is the place!!! Daryl is AMAZING! He is knowledgeable, polite and FAST! He made getting my children's passports a breeze! Thank you Daryl for your service! read more

US Post Office - Post Offices Near Me - Santa Fe Springs, California

The most helpful people ever!! They went out of their way today just to help me find my package that somehow got "rerouted" by UPS there. I was able to get my package safe and sound because of their help. read more

What a good experience been there, EXCELLENT SERVICE, great employees, help and care for proplr in the line, I process my passport there and it was a Good Experience, the best I will say ! People on the passons in Pico Rivera should yo with you to be train how to service people! THANKS TO ALL OF YOU WHO MSKE THE BEST EFFORT TO ATTEND PEOPLE SANTA FE SPRINGS US POST OFFICE. read more

WOW. Best USPS customer service ever! Daryl you're the man. Thank you for all your help and welcoming us into the neighborhood! Keep up the great work! You rock sir! **All USPS employees should be trained by Daryl** read more

USPS website list passport walk in hours from 10am-3pm. Staff says Passport hours are grom 10AM-1:30pm. ...im pretty sure they make up their own times. read more

Yes, there are usually long lines there and only one or two people manning the cash registers (working at a DMV-clerk's pace) regardless of the length of the line. Yes, they've failed to deliver my packages more than once when I drop them off there. I have to wait in line to get a receipt every time I go there to make sure it's going to get delivered. Yes, I have a very hard time understanding some of the employees' English. But it's just so convenient to get there and it's such a nice building. The benefits barely outweigh the costs so I keep going there. Capitalism at work! read more

I have always received bad customer service at the post office, both in the west coast and worst in the east coast. Workers seem over their job or just unhappy to simply be there. I went in yesterday to renew my passport and this location, my mother said its the fastest service she has ever received. So I went in. I will say was the upmost best experience in customer service I have received in a very long time. All the employees seemed happy to be there and very helpful. Darryl was great, very funny, friendly and knowledgeable. I was in and out within 10 mins. There was a long line while I filled out the application by Darryl made that line disappear! Lol. Will come back here again. read more

I couldn't agree more with all the positive comments. I drove ten miles to check this place out after several other failed attempts at other post offices. I wanted to do a quick name change on my passport and every other post office I tried made it feel impossible. Even though the passport office was closed Darryl was able to help me and answer all my questions. He even eased my worries about the processing time. Add soon as I walked in I read greeted and they knew what I needed before I asked. I was in and out in 15 min-including the time or took me to fill out the required forms! I highly recommend this place to everyone. It will be worth the drive. read more

Fast service at the post office? This isn't an oxymoron.... I came here to get my passport paperwork done, as the closest one to me in Paramount took about 2 hours to move 2 feet, realizing my 5 o'clock shadow was coming in. Searched on yelp that this was significantly faster. Like Usain Bolt fast. As other people have mentioned before, Darryl is probably the only happiest USPS worker I've experienced. He made the entire process as painless, quickly and professional as possible. Got in and out in about less than 10 minutes. read more

Very big postal office joint, once you walk in they have P.O. Boxes here to the masses! Inside it looks like a morgue because you see nothing but mail storage everywhere! so If you want to sign up for a p.o. box i don't see why they don't have a space for you. Not much here, but friendly employees they say hi, when I find them emptying their mail drops inside. I don't really come here as my destination for postal needs due to them removing their stamp machine out of the lobby, which is no longer a convenient. Who wants to wait in line to buy postal stamps?! Overall clean postal office good enough to drop off your mail safely and it being delivered in time. read more

Wow, this is the best post office I have ever been to. Usually the workers at the post offices in have been to are weird, grumpy, or typical government/city services where they would seem annoyed just by working there. Not here at the Santa Fe Springs post office. They are efficient, nice, will go out of their way to make it easy for everyone. Darryl is the man. He is very efficient and is one of the best I have ever seen. He and his team work very efficiently with each other. I feel that all other post offices, at least in LA need to take a lesson from this group. Darrel helped us in getting our passport paperwork and submission straightened out. They were supposed to stop at 3pm but he made sure everyone who was waiting in line by 3pm was helped (even if it was already close to 4pm). Wow, what city/government job does that and goes the extra mile to help people. There's a reason why there is a Eagle award in the back wall. Keep it up guys! read more

Coming from Whittier post office with horrible service. This place is amazing. Employee assured line for passport that we'd be help. Line closed at 2pm. I got here 1:50pm. Such a relief and quick response. read more

I'm so happy I came here for my passport. As soon as I got there, there was nobody in line so I got helped right away. I was in and out in 10 mins. I even came back to retake my photo and they did it. I'm so glad I came here instead of going somewhere else and waiting 4 hours. Definitely worth the drive. Amazing customer service! read more

I just submitted my passport application here and had a great experience. Ud was extremely helpful and every employee in this post office is friendly and they truly want to help you. I had a much better experience than I did at the US Post Office on Sand Canyon in Irvine. read more

Finally sent in my US Passport application! This place rocks! Fast and efficient! Daryl is the man, who sounds like he belongs on the radio with his smooth words kind personality. He even saved me $60 expedite fee, says they have been delivering quickly so check the website in 2 weeks for estimate delivery and if it is cutting it too close can pay the fee than to expedite it. Thanks Daryl!! read more

Got in at 2:10p and Alida did a great expedite service. Her co worker took the passport pic while she processes the application. Just a heads up. They close at 2p and not 3p as advertised on website. read more

I recently had a bad experience at the po in my area. They refuse to give customers acceptance receipts for the packages they drop off. Being that my bf would be in this particular area I asked him to bring my packages to this location and "voila" they scanned the items and gave him an acceptance receipt. All under one minute. read more

Snappy customer support person, their carrier is running four hours late, asked them the eta for the delivery and they said twenty minutes from the time im calling. It is now fourty minutes later and im waiting for the mail man still to deliver my package i paid twenty dollars for to ship and arrive next day. Short cut sentences and generic replies that dont actually apply to my street wont get you guys anywhere. How you are doing well is beyond me. You dont even deserve the star. As i write this review im waiting at 7 pm on the street in the cold for you to deliver a package you wont take the time to put in the mailbox yourself. Thanks USPS. read more

Horrible post office. Went to drop the mail on Saturday Morning the drive thru slot was over flowing. I went and told them and literally took them 1 hour to empty it out. I know it took an hour because I waited since I had my mail stolen from there 6 months earlier. read more

The very personable efficient knowledgeable guy named Darryl is the absolute best!!!! I swear he makes this post office what it is. I drive from garden just to receive his excellent customer service. He's the only reason I come to the post office. read more

This post office never seems to be crowded compared to some of the other local post offices. Service has always been quick and friendly.

Karen and the whole team was wondering, I called before arriving to get my family passport applications completed. Considering this location was short staff they continued to provide excellent service to everyone and even as a team pulled though to help all there customers. I will highly recommend coming to this location if you want support and great service. The supervisors come out to assist and help. read more

Friendly Staff, tends to get busy at all hours of the day, but they try to get you in and out as fast as they can well still answering all your questions. The only down side is a pack of Gipsy's tend to hang out by the doors asking for hand outs... Though I have been seeing less of them in recent months. Gipsy's at your local post office.... Could be a good thing if you have never seen one and want to, a bad thing if you where traumatized by a pack of them on your last trip you Europe (I was) read more

There is good service and then there is great service. The service from branch manager Marcelo was beyond great. I had an issue with a lost package. Marcelo went out of his way for over a week to resolve my issue. He was in contact with via email and even met with me in person. Thanks to him, I was able to get a refund. He saved me over $300. Even if you don't live in Santa Fe Springs, I recommend you come to this branch. You will be treated with respect and care. Thank you again, Marcelo and SFS Post Office. read more

Jesus take the wheel on this one..... I swear as the sky is blue and my man is bald ! I have never had ANYTHING like this random act of fuckery .... Ok Let me give you the short version first... I work in Santa fe Springs, I ordered a shirt from a company in SANTA FE SPRINGS, it was shipped to me FROM the post office in Santa Fe Springs.. smh... Lord, If this is not the most dumbest shit... So I ordered and it was tracking fine--Then it stopped... Day 1 , I wait, Day 2 I wait.. Day 3 humm, why has it not moved...Day 4 - I call the P.O ..........It has now been 78 days..........I got a letter saying we still cant find ya shit.!! Not shirt but SHIT !! Cause it feels like my shirt is shit to them...... Explain to me how in the FUCK ....We( all 3 companies) are all within 3 miles of one another.......... all 3 companies are IN Santa fe springs... how is it lost ? WTF ? we are all in the same city......I am so lost...I can't ! this is the stupidest shit EVER .........All i want is my 25.00 shirt AND they said BTW nope you cant get a refund cause I didn't get insurance. Lord help me.....What in the actual fuck ! The company actually let me stop by and pick up my shirt after it told her what happen..but that is not the point. I was told that a package, starts in SFS, goes to city of industry from SFS, than back to SFS then to me..... So you mean to tell me that. I am in SFS and the package leaves the city- i am in, to ANOTHER city to come back to the SAME CITY ! TO GET DELIVERED ? Man, the place I ordered from could have just drove by my shop and threw the shirt out the window.....I would have stood on the curb just to catch it. read more

Best post office I've ever been to! Darryl is the best! He has an awesome attitude,so nice, cheery, and of course helpful. He gets the pace going, I was in and out of there real quick after work. I definitely would come here again! read more