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    US Post Office

    1.9 (54 reviews)
    Open 9:00 am - 5:00 pm

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    This is Gloria, the girl everyone complains about on all the bad reviews. Biggest loser In this place.

    This place is the absolute worst post office you can go to. I bought a p o box for a year and none of my mail came through. After dealing with Bianca, Gloria and Clair for 4 months of not getting any mail or tax papers, they literally have re issue my address halfway through the year and even then Im getting mail from all theses people except for mine. Well at least they get my Amazon packages right? Wrong!!! I ordered several packages through Amazon to be delivered to my box and when I get there all there is is a not billing me for another year!!! I didn't even the first year. I check my app for my packages and it sez the post office sent them back. I asked what happened and they said they closed my box cuz I haven't paid. I told them about my box not working all year and told Gloria that she was the one I dealt with for most of this incident and she proceeded to explain to me that she doesn't know that Im talking about and that my box is closed. I asked why I didn't warning. She said that was your warning to which I said " You guys didn't even let me use my box all year and know your telling me you sent my daughters gifts back on top of all of this". All he had to say was "if you got something to say, go online and file a compliant". Worst customer experience I've ever felt with. With all of you complaining about Gloria on all these reviews, I don't understand how she's still employed. Go somewhere else. There's a post office on slauson that's nothing like this. Go there. And if you have any bad experience's at this post office, take a picture of these crusty lazy chicks and post em online. We need less lazy useless people working important jobs.

    Unprofessional and extremely rude to the public.

    Very rude and unprofessional when asking for help. Don't know who this lady is and her way of thinking she can talk to the public with unprofessional demeanor. Just was asking questions about passport and wouldn't help and interrupt my questions. Someone needs to fire her and hire someone that would be glad to have her position.

    Thanks to the very unprofessional mail lady, for leaving my package on top of the mail box for all to see!!!

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    9 months ago

    Rude staff, understaffed, do better. Also, one of their cars hit mine while it was parked outside my house. Get better drivers

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    8 years ago

    Camera for passport not working and website says passport walk-in hours are 10-3 and they don't follow those hours inside this location.

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    The only thing was, their camera to take the passport photos wasn't working.

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    US Post Office

    US Post Office

    (126 reviews)

    I love this post office. I've been coming here for years. There's one guy that I always deal with…read more It is super cool. I backed down a man may be in his 40s. I can't remember his name right now... Maybe Steve? Anyway, today, I was there on a double Jonathon and he was super gracious and helpful and just made me smile so there's all kinds of good things sometimes I do alone but the people that work here are like really good at what they do and they are a pleasure to deal with so if you don't have a good experience in this post office it's probably more about you. I would put my post office up against any other local post office. How are you recommended 10 out of time

    Extremely frustrating experience with USPS passport services…read more First of all, they only offer passport appointments on weekdays--not weekends--which makes it nearly impossible for people who work 9-5 or multiple jobs to access this service. I had a 2 PM appointment, arrived early at 1:40 PM, and still left after 3 PM without getting my passport. Only one person was handling all passport requests, and the environment was chaotic and disorganized. Staff were dismissive, unhelpful, and honestly very rude throughout the entire process. The first time we got to the front, we were told our form was incomplete--even though the government website says you don't need parental information if you're over 18. We had to go to the back of the line and wait all over again. Then we were told that because my partner has a Connecticut ID, he also needed to provide his Social Security card--something that's not clearly stated online. After doing some research, I found out a medical card would've worked too, but the clerk didn't offer that option. It felt like they were setting people up to fail. The office serves a large Latino community, yet no one spoke Spanish. That's a huge accessibility issue. Also, in 2025, how are checks or money orders still the only forms of payment accepted? This entire process was confusing, expensive, and deeply inaccessible. It's incredibly disappointing to see such poor service and lack of support for the community. The government and USPS needs to do better.

    US Post Office - postoffices - Updated May 2026

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