I don't understand all the bad reviews been here so many times they have a great customer service…read morevery big plenty of parking. We came in to get our babies passport done and Gloria was so patient so calm very nice and knowledgeable and helped us get our babies passport done great place! Thank you Gloria !

Only one postal worker and a line practically out the door. It took almost an hour to certify,…read morereturn receipt a letter I needed to get in the mail ASAP. Others on line had the same piece of mail while Ms. Postal woman took her sweet time chatting with one of her customers for three minutes too long. I had to say something like "where are all the postal workers at" then the customer left stage right. It didn't get any better but at least it moved. It wasn't even exactly lunchtime and they definitely need more workers here to man the post and get people moving. I'll definitely never come to this location again.

I love this post office. I've been coming here for years. There's one guy that I always deal with…read more It is super cool. I backed down a man may be in his 40s. I can't remember his name right now... Maybe Steve? Anyway, today, I was there on a double Jonathon and he was super gracious and helpful and just made me smile so there's all kinds of good things sometimes I do alone but the people that work here are like really good at what they do and they are a pleasure to deal with so if you don't have a good experience in this post office it's probably more about you. I would put my post office up against any other local post office. How are you recommended 10 out of time

This is the worst customer service ever!!! Jeny or Jenny has an attitude just like Jon or John. I…read morewouldn't recommend anyone to go there! It seems like they love making people upset because they are feeling miserable It's really sad.

The lady working today named Claire was the sweetest associate I've never met at a USPS store. She…read morewas so welcoming and helped me with my package. She didn't rush me or make me feel bad for wasting her time because of my mistake. She lended me her scissors so I could cut off the label to tape it on to the correct package (I had multiple shipments). She was a sweetheart and made my day. I found a new permanent location!

Great post office. Ms. Jessica was very helpful and patient in helping me located a lost package…read moreand called me at home for pick up. Teresa R.

This place is wonderful and very helpful. I was very happy to find it because it's kind of hidden.read more

I had to do a return and really wasn't prepared. I had the items in a see through bag it came in…read moreand the returned label in hand. Anthony offered to pack and label the bag for me. Made my day! THANK YOU!

If you need to apply for a passport here, DONT DO IT!…read more I applied here over a month ago with the necessary documents (Social Security, School ID and State ID), the lady doing my application ONLY took my State ID and because of that it has delayed my passport and now I have to take time out of my own time to send in documents I had prepared to begin with, just because she couldn't do her job correctly.

Horrible customer service .. I had an appointment for a passport @1130 .. supervisor decides who…read moreshe helps.. The line to the normal us post office was getting long and she decided to have me wait longer. Other people with passport questions or small items: like forgot their birth certificate she takes. It is now 1215 and barely getting seen.

Great services, greeted me when I came in. Friendly staff, quick dispatch. I recommend this post…read moreoffice.

This is a small office but it has everything you need. The workers here look like they've been here…read morefor a while they know everything. Ask them anything. They have stamps and boxes if you need them. You can send it anywhere. They are super nice especially the ladies. Just make sure you get there before it closing time. They will start closing the door at closing. So get there on time. Preferably before closing.

This USPS location was incredibly frustrating. I can't believe there isn't a self-service kiosk for…read morecustomers with QR codes, especially since those transactions should be quick. When I visited, only one employee was helping customers while another employee stayed in the back and never came out to assist, despite the line wrapping around the lobby. There were only four people ahead of me, yet the wait was about 30 minutes, which speaks to how slowly the line was moving. USPS should seriously consider adding self-service kiosks for QR code transactions and ensuring adequate staffing during busy hours. The lack of efficiency made what should have been a simple visit take far longer than necessary.

This location is a terrible processing facility and the workers are beyond terrible as wellread more

I had a great experience at this location today. The wait was not long, and the clerk who helped me…read morewas very kind, welcoming, and patient throughout the entire process. He took the time to make sure my mailings were handled correctly, and the pricing was fair. We need more employees like him. He made me feel comfortable and reminded me that there are still truly great people in the world.

When is management going to do something this place always has a long line with only 1 taller…read morehelping out .

Dolores is one of the rudest petiole I have ever met. I have had several interactions with her and…read morehave provided the worst customer service. I'm not sure why they keep people like that working for such a busy business. Other workers are very lazy as well just no effort. I have filled out several surveys about this and nothing has improved.

3pm Thursday. Shipping a gift to France. Jose Garcia assisted me and was so kind, patient and…read morehelpful way above and beyond. I made sure to note his name. He also spoke to other customers in the same manner. Totally worth the drive to experience this level of service. Call me crazy for 5 stars but I give what's deserved. Small parking lot that was empty when I arrived. Thank you!

Conveniently located next to the Montebello plaza, this print & ship is a one stop shop…read more Since I actively sell on eBay and other platforms, I was looking for a place that had everything I needed for shipping. I was tired of going around chasing different sized boxes and mailers so I looked around and found this gem! The staff is super friendly and helpful. They package and tape up your item to ship out. I've never had a bad experience. Cheaper options and quality materials used. The only issue sometimes is parking as it is very limited. Would recommend to anyone looking for shipping services.

I've had my mailbox at this locatikn since I was 18 years old -- almost 30 years! That alone should…read moretell you how much I trust this place. I originally knew the Hayakawa's when they owned and operated the location, and when Byron purchased the business from them, that same level of personal service and trust continued. I've known Byron since he took over, and he has never let me down. Byron is awesome. He genuinely cares about his customers, always goes the extra mile, and I've really enjoyed the many conversations we've had throughout the years. I also love how involved and integrated he is in the Montebello community. He doesn't just operate a business here -- he is part of the community. I can confidently say that I feel completely comfortable and secure having my mail and packages delivered here. There is tremendous peace of mind knowing your important mail and packages are being received at a place you know and trust. I highly recommend Montebello Package & Ship, whether you need a private mailbox, shipping services, or simply want the security of knowing your packages and mail are in good hands, I wouldn't hesitate to recommend Byron and his team to anyone.