Only one postal worker and a line practically out the door. It took almost an hour to certify,…read morereturn receipt a letter I needed to get in the mail ASAP. Others on line had the same piece of mail while Ms. Postal woman took her sweet time chatting with one of her customers for three minutes too long. I had to say something like "where are all the postal workers at" then the customer left stage right. It didn't get any better but at least it moved. It wasn't even exactly lunchtime and they definitely need more workers here to man the post and get people moving. I'll definitely never come to this location again.

My family and I had passport appointments last week and prior to going in, I read the reviews and…read morewas already expecting it to not go well. To my surprise, that wasn't the case. The only thing was, their camera to take the passport photos wasn't working. We were given 1 hour to go to Walgreens to take photos and come back. We were helped by Gloria. I read some complaints about her but she was totally nice and helpful. If it wasn't for the camera not working, I'd give my experience 5 stars. I was pleasantly surprised.

Store have a lot of options. Staff seems to be very knowledgeable and friendly packaging. Done very…read morewell. I recommend the store.

Have been going to this store for many years. They have always been helpful. I recommend it.read more

As recommended by my neighbor, I take all my documents there to the faxed or mailed. The staff is…read morevery nice and the owner is very professional. I enjoy talking with the lady every time. Great service.

Always friendly professional service at this locally-owned business. In a nice quiet little corner…read moreof the mini-mall.

Emily helped me power through one of our major remaining wedding tasks - the seating chart - with…read moreprinting, cutting to size, and advising me on the best way to go about resizing files that couldn't be printed due to size non-compliance. Emily's exemplary service marked by patience and efficiency was highly appreciated and is enough of a reason to bring future projects of mine to this location.

I had a good experience here…read more I needed a 36"x48" poster printed by next day. CVS, Walgreens, Staples, and Office Depot had this size option, but it would take 3-10 business days. FedEx at this Monterey Park location had this size option available for pick up in-store on the next day (other locations near this zip code said 2-3 days). I submitted my file online and received email confirmation. The next morning around 8 or 9 AM, they called me to confirm the printing specifications. Then I received an email that it was done about 1.5-2 hours later. There's plenty of parking here. Chipotle is next door. I would come back for printing services.

One of the few UPS stores that is open on Sunday!…read more My experience here was excellent. I had to drop off a package that already had a pre-paid UPS label. My transaction was fairly easy but I did notice that this location also has a self-checkout Amazon drop off. The staff is very attentive and patient! I noticed how they assisted customers with different type of drop offs that were time consuming. Save yourself time by making sure you have everything properly wrapped and labeled correctly. If you have an email with shipment instructions, make sure you have it handy. Don't be afraid to ask for help. And of course, ask for a receipt to show proof of shipment. Plenty of parking in this shopping center. Enjoy your visit!

Since the Amazon Go shop closed its doors in Whittier, we needed to start coming here to do our…read morereturns. Not only is this location about 4 miles closer , but it's so convenient! We didn't have an opportunity to interact with any of the associates but there was a do it yourself Kiosk for quick abs painless returns. I'm so happy to have found this place.

I canceled my order. Treadmill says delivered but I don't have it. They don't answer their email or…read morethe phone. It has been 2 weeks now since it has been "delivered " I told horizon If they ever go with a different company I will reconsider. it's too much money to spend to have zero trust.

If I could give them a zero I would! They had the item to be delivered on May 9th from Sam's Club…read moreand it was supposed to be delivered to me BY the 16th. I took time off work to get the delivery and they are not delivering until tomorrow! This is after I emailed them twice & I found this out today when I emailed them! They probably would never have contacted me! If you shop at Sam's Club and your item is being delivered by EFW, cancel your order because it will not be delivered on time!

Excellent Customer Setvice: Patient…read morePersonable Pleasant Pricing (just a little pricey) Perfect (otherwise)

Came here to drop off a package, and was glad nobody was on line. There were also 5 employees…read morebehind the counter, which was good luck on my part. But as I approached to get my package scanned, the lady told me to use the self service machine instead. What's the point of having five workers, six if you now count me to do the job for you when 1 machine can just do the same job as them?

Great service and asked if I needed help. I didn't need help but it was nice that they asked.read more

I will never go here again. If these people don't like their job, don't take it out on us. No…read morecustomer service was at a negative -10. Overcharged me for items that were quoted, couldn't or wouldn't do the same from the last time there, and just poor attitudes

The guy in charge is very rude! He wouldn't notarize my form because I didn't wrote my name on it…read more That was my third time getting the form notarized, I was told by the DMV not to include my name only my LLC. However, my name went on the bottom of the form. He got upset, threw the paper at me and told me he's not going to notarize/fill it out. Terrible customer service!!

This guys sketchy as hell. He denied me service after I…read morecaught him breaking federal law. He was trying to fill out and/or alter a contract after I signed it. He expects you to sign a blank contract, where he could write whatever denomination, whatever timeframe, whatever terms and conditions; this does violate the uniform commercial code. He seems to be a bit prejudice or racist. He was asking me questions implying, if I'm going to get drugs or illegal goods delivered. Kind of insulting when I've served eight years. I'd recommend staying away I'd also like to point out the fact he charges for absolutely everything. A copy a box even the free boxes from the post office he charges for.

I love this post office. I've been coming here for years. There's one guy that I always deal with…read more It is super cool. I backed down a man may be in his 40s. I can't remember his name right now... Maybe Steve? Anyway, today, I was there on a double Jonathon and he was super gracious and helpful and just made me smile so there's all kinds of good things sometimes I do alone but the people that work here are like really good at what they do and they are a pleasure to deal with so if you don't have a good experience in this post office it's probably more about you. I would put my post office up against any other local post office. How are you recommended 10 out of time

Extremely frustrating experience with USPS passport services…read more First of all, they only offer passport appointments on weekdays--not weekends--which makes it nearly impossible for people who work 9-5 or multiple jobs to access this service. I had a 2 PM appointment, arrived early at 1:40 PM, and still left after 3 PM without getting my passport. Only one person was handling all passport requests, and the environment was chaotic and disorganized. Staff were dismissive, unhelpful, and honestly very rude throughout the entire process. The first time we got to the front, we were told our form was incomplete--even though the government website says you don't need parental information if you're over 18. We had to go to the back of the line and wait all over again. Then we were told that because my partner has a Connecticut ID, he also needed to provide his Social Security card--something that's not clearly stated online. After doing some research, I found out a medical card would've worked too, but the clerk didn't offer that option. It felt like they were setting people up to fail. The office serves a large Latino community, yet no one spoke Spanish. That's a huge accessibility issue. Also, in 2025, how are checks or money orders still the only forms of payment accepted? This entire process was confusing, expensive, and deeply inaccessible. It's incredibly disappointing to see such poor service and lack of support for the community. The government and USPS needs to do better.