Worst service ever 1 person that works on his time, no care for the 20 people in line Horrible service read more

Returned a phone to the insurance, the phone was completely broken apart, and someone at the post office decided that they wanted to take it for whatever type of reason and I ended up having to pay even though you scan the box and it says that the post office receives it they don't care they don't refund you and the insurance charges you for that phone because they never received it read more

Four workers, but the slowest line I've ever seen. Not sure if moral is bad or what. Also no courtesy or explaining things, mumbling and hard to hear. I'm guessing they aren't treated well read more

Worst possible customer service, every time I've gone in to speak to anyone in charge, their response is, "their in a meeting, leave your name and number and they'll get back to you." They've never gotten back to me. After speaking to someone whose worked at USPS for more than 20+ years, I was told to place a congressional complaint against the branch and list the workers I've encountered to hold everyone accountable for the lack of customer service. If you find yourself needing help and don't receive it- FILE A CONGRESSIONAL COMPLAINT!!! Contact information for Representative Barragán South Gate District Office: 8650 California Ave, South Gate, CA 90280. Phone: (310) 831-1799. Website: To contact her office via an online form, visit the "Contact" section of her official website, barragan.house.gov. read more

Service is HORRIBLE. They do not assist with missing packages all they suggest is "contact the carrier" when usps is the carrier.. a joke. Do not get a p.o. box at this location anything missing from there is mostly never going to be returned to you. i've had two packages lost from here while have a p.o. box and i never got a refund or never did they want to report it. Besides all they need a spanish speaking employee, the community is mostly hispanic/latino based. Want to get attitude while only wanting to get service and have the time to reciprocate their energy? go to this location! read more

I am a person with disabilities, an associate of ADA, American Disabilities Association, i am also a trainer for PSD service animals. This location is FEDERALLY breaking the law by denying service to me due to my PSD/Hospital therapy/Fire safety trained service animal being present with me. My dog has never had behavioral discrepancies. She has clearly displayed her highly trained PSD skills by sitting in heel position next to me or after 30 seconds dropping down and laying completely on the floor on my left hand side until she is clicked twice to get up or 3 times to walk. I have been to this location 3 times and have been denied service all 3 times. The only way i get to be serviced is because of Gilbert who is kind enough to come from the back to give me service bc they associates call for a manager after they refuse service. The next time i am denied service, i am going to place a lawsuit against the associate who denies service to me and the USPS. This is a FEDERAL CRIME. YOU CAN NOT DENY SERVICE TO A PSD SERVICE ANIMAL OR PERSONS WITH DISABILITIES. THIS IS NOT OK. YOU WILL BE SUED IF YOU DENY ME OR ANYONE WITH A DISABILITY SERVICE ANYMORE! read more

Don't go here they steal your mail. Send my phone thru them and somehow the insurance got the box with no phone inside. And doesn't help that the workers are rude af and make you feel unwelcome. read more

worst service ever lazy workers over packets they want everthing easy i ran a small business and i end up in this area came drop it off i need it a recip they had a problem with the QR code they didn't want to type in the tracking numbers becuse of the tape you can clearly see the numbers they just to lazy to work over all dirty place read more

If this post office was any other business it would have closed long ago do to their lack of accountability, work ethic (please see attached picture, taken at 3pm), and atrocious customer service standards. This location is generally empty, devoid of clientele, and yet, when anyone walks in and requires assistance, the so-called employees have the most negative reaction. It's as if they think to themselves, "oh, here comes another plebian, why couldn't they just do what they need online?". This post office is nothing more than a glorified drop-off location. The employees hate even the slightest bit of work, they hate answering questions, and they absolutely loathe working. Unfortunately for the community, these people are locked into their positions, and are now tenured. The most senior of these employees are just biding their time until retirement. The employees work-ethic is as dilapidated as the building. I live a short drive from this location, but have constantly driven, at-times, upto fifteen minutes to another post office. If you have no other choice, use this location, but do not frequent it if you can help it. read more

US Post Office - Post Offices Near Me - South Gate, California

I had a 9:45am appointment for a passport and it's now 11:30am. I checked in before 9:45am and got passed up. When I asked why, they stated they booked two 9:45am appointments. And I would be called up next. Other ppl that showed up later for their appointment have came and left. Idk if they're under staffed. Every time I come here there's only two workers. read more

My husband and I had an appointment here for our passports and we were helped by Armando. He has great customer service and was very nice. The whole process was quick and very smooth. read more

Employees here are hella retarded I provided them ID when I made my attempt to change my address and they send me a letter saying they need verification. People here are dumb and can't do their job right read more

Terrible customer service!!!! There attitude to assist a customer is appalling! There demeanor is as if they hate their job! You could tell by the employee rolling her eyes as soon as a new customer walked in. If they don't like there jobs then they should quit! Many people are looking for jobs and are willing to be grateful for it. It's unnecessary to have to put up with there manners! Also, unprofessional behavior amongst the personnel there! Everyone inside the post office witnessed their bickering. If I could give a negative - I would but it doesn't give me that option. read more

Downey was out of PO Boxes so I had to go to this SG one. This place is outdated, dirty and just generally not taken care of. On top of it, every single time, it's the rudest customer service. They are always talking negatively about their job and customers, always complaining and being unprofessional in general, especially the one young lady with the fake eyelashes. Best word I can use to describe this place is...ghetto. read more

Came in for the first time I was acknowledged and helped right away. Thank you for your patience and for all you do. read more

US Post Office - Post office - Post Offices Near Me - South Gate, California

I was acknowledged here right away. I made an appointment for my passport for the next day, Amber helped me out with processing my passport information. I was in and out within 15 minutes. thank you!!!! read more

The worst possible service ever at a post office! The only reason I went there was because this was the only place taking appointments. Even giving them ONE star is a lot!! We had an appointment and when we walked in, they already had an attitude. One of the employees had some friends show up for passports without no appointment, but they were taken care of before us that had an appointment. They told us to wait "in the lobby", no one came to help us, we had to go inquire. We waited more than an hour and the employees friend finished in less than 20 minutes. This office needs a good Supervisor because it really looked like the employees don't really care what they do! If you don't like your job, then quit!! Super rude!! read more

This post office is near my home. When I saw the overall ratings I was shocked because they should be rated higher in my opinion. The staff have always been so attentive, kind, patient and helpful. Though I am an adult I am terrible at adulting. They have walked me through how to send money orders, suggested ways to send packages at a lower cost, and even helped me out with passport questions, and provide me with tape and pens when needed. Though the lines, depending at what time you go could be lengthy, this is by far the best post office I've ever been to. read more

The only reason I stopped in at this tiny post office in South Gate is because it was en route to a couple of other places on my errand run. And the only reason I knocked off a star was because it seems run down on the outside. Like, if it was a holiday that the government actually celebrated, then you drove by it... Chances are you'd think, "Hmm, they shut down this post office too?!" You've gotta understand... I absolutely despise the USPS in general. They "lost" my birth certificate when I was required to send it through the mail in order to obtain my passport. They don't follow instructions when I submit information that correlates with their standard procedures. They frequently give me my neighbor's mail, so that makes me wonder what mail I've been missing. I've gotten mail that was all shredded up and chewed up by their stupid machines with no note, no apologies... And not too long ago I witnessed a male mail (don't you love the English language?) carrier throw one of our delivered packages (it was about 1' all around) from the sidewalk to our front door (which is at least 20'). The female postal worker that took care of my package was friendly AND efficient... It's not my go-to post office, but the postal workers don't mess around here like they do in other *cough, cough - DOWNEY!* surrounding cities. Review #299 read more

i have been coming here to south gate post office for more than 40 yrs on wright rd. My experience today was like if was at the DMV! One girl that works at the counter has such a bad attitude! didnt want to do a little extra work than she had too! I lost my reciept and i needed a tracking #but she wasnt willing to even try and help.. i was watching her the whole time ! With every customer that she helped she had to make acomment about the # of pkgs or envelopes the person brought in ! She told a ladytheres an app on line where she could go on and print out the labels to make her job a little easier!!!! Isnt this your job! She was rude and very abnoxious!yelling for someone to bring her alcohol because the mosquitos were picking her! So when she said !Oh! No im not going to do that! The teller next to her that ive seen there for many many years said I'll help you.. he said as soon as im done here helping this lady.. i said thank you!! So i waited like 20 minutes even after the customer he was helping had left he ignored me and continued to ask yet another guy that was there about the Halloween decorations he was putting up and continued talking as if i wasnt there! I finally got fed up and said excuse me ! Were you going to help me ? He nade a face and ask me the date and i had to know the exact time and i had to be exact on the minutes i said maybe like 1:45 pm oh no at 1;45 pm theres nothing for that address! What window were you at? I said here at this window . An asian lady helped me . He looked up her schedule and said No! She wasn't even working that day! Like if iam lying !!! I was done with his attitude also! I grabbed ny purse and walked ! They are all vert unprofessional and lazy! I will never step foot in that post office again! Even though im 5 min awayid rather drive to downey! They make you feel like your bothering them! I say Lady if you hate your job! And hate working with customers ! Get another job!!!go work for the DMV! Where you can have your bad attitude! They are all so rude ! Pay attention to how these people are treating the customers! Yup! read more

Wouldn't even give it 1 star, sorry. Went 2 times, first time with appointment and second as a walk-in. Just keep it professional. Like many of us always have questions trying to understand your schedule. Online I made an appointment and it gave me at 3pm, however at the post office they really stop at 2pm. Went back on Saturday because the gentleman told me they take walk ins from "9am-1pm" the ladies turned me away at 11:30 saying they only take the first 5 walk ins, but one of the African American girl kept talking over the lady whole time, kinda rude. I wasn't trying to argue just wanted to get the time right because it's confusing. I appreciate the other lady being patient still she should be able to get a word in. All employees should answer for themselves. Luckily, I went to the next post office at 7001 Garfield st. They were busy but very nice guys, clear and no attitude problem. Even though they had 2 families ahead of me they helped me get our passports for my kids and I (5) total Thanks! read more

Worst customer service there's always issue with this place They lost two of my package and like always there not responsible they give you the run around it's ridicules dealing with this idiots Call there corporate office and send a email to there CEO That's what I did read more

This is the WORST place to ship your packages, I had a package perfectly packed and the guy was questioning EVERYTHING. They're so rude and unprofessional. DONT come here, it's better if you go to the post office in Hollydale where they're helpful and won't seem too miserable to help you read more

So I sent my friend to deliver a package for me and the lady was so rude and unhelpful. Made it much more difficult than it actually is. She said she couldn't ship it out because she didn't know the weight of the package. Aren't there scales in there and stuff? I'm so confused. Anyways, eventually my stuff got shipped out buuuut, what was the issue with the weight thing? Does she think my friend is stupid or what? Is she too lazy to actually do work? SUPER confusing! read more

Always loosing my packages and when I complain they always tell me there is nothing they can do about it today another package was lost and I am beginning to think it might be the mailman racking the packages to his own home if I can give them 0 stars I would've read more

They shouldn't provide passport services if the only person available to do them is prioritizing the regular customers in line first. Over 3 hours wait time. They clear out the regular line first, once that is empty they call a person waiting for a passport. VERY FRUSTRATING people keep walking in delaying those waiting for their passport. If you need a passport dont walk in here unless you have over 3 hours to kill. read more

2019 - Crystal who works there is a sweetheart she works very hard to make sure customers are satisfied. She is trying very hard to change the image of that post office. read more

I have been a South Gate resident for over 17 years as well as my family owning a business here & a P.O. Box, it's only natural that I deal w/ this particular U.S.P.S on a daily basis. It pains me to even just leave 1 star because my experience w/ them is always extremely below subpar. They have literally lost my packages in the mail. Turns out the post man had it lingering in his truck for over a week because it fell out of his back & he marked it as "delivered" in the tracking process. They distribute my mail to other P.O. Boxes because they are negligent. Another person who rents out a post box at this location received my mail & called to set up to return it to me. I own a business & they screw up my payments that I receive in my P.O. Box at their own location. The employees who work their seriously him me out. They drain your energy away, if that ridiculously long waiting line won't. Sandy a teller in particular is the rudest & most unpleasant human I have ever encountered. In all situations that I have dealt with her. If you're one of the luck ones who don't have to deal w this particular location, then do yourself the favor & avoid it. Drive down to the other post office location down Firestone across from S.G.H.S. read more

I've been coming to this location for years and I don't think I've ever had a bad experience, BUT I've seen better. I will admit the place can be pretty slow sometimes. In regards to getting your passport done here, boy did I have a hard time! They're very picky about doing everything right, and so when I first showed up around 10am with my passport photo, they said that my photo from Rite-Aid was too yellow and that I should get it done again, and to come back before 1pm. Long story short I went to 3 different places to get my photos done (didn't want to pay $15 for photos there) and they were all rejected ("this one's too bright, this one's not bright enough, too much shadow", etc...). They told me I could try to send the photos but that there was a high chance they would be rejected by the passport agency. I ended up getting the photos taken there at the post office. I'm now somewhat convinced the reason they're so picky is so you're forced to pay them $15 to get your photo there. read more

I'm always getting my check days later than my coworkers and a few times they have lost it. Makes me wonder what other mail I don get. I've tried to go online to file a complaint but the website is lagging and it won't let you send the email. Does anyone know who to contact? we need to get this post office on check! It's not like I can have some other company deliver my mail. read more

Words can't explain how much I hate this post office ! Really wish they cared about their customers ! This is the closest to my house there for I'm forced to use this one when I don't have time to drive to the Downey post office. Really wish the management team there took the time to coach and train their employees to better serve their clients. Every time if walked into this post office I get nothing but I don't care about your issue attitude NEXT ! Asked for the supervisor and or Manager couple times and I got " they are to busy I can't call them " Really !!! Ugh just writing this frustrates me. They don't even deserve a 1 star rating read more

*** passports for this post office**** they have s sign on their door that says from 10-3 only(see photo) however online it says 9am. The website should be updated. FYI there is a long line at 8:30 for passports, be early. read more

US Post Office - Current passport instructions 4/2016 - Post Offices Near Me - South Gate, California

Posted a picture of postman leaving an already opened package on top of mailboxes. He has lost two of my packages horrible job as a postal worker. He is always on the phone according to manny supervisor of post office. Leaves wrong mail in everyones mailboxes my husband has taken pictures of wrong mail delivered but due to privacy I won't post pics. Horrible service at post office went three times and I'm still waiting for a response to my lost packages. Hector stated he would give me a call and still no call back. Miss our old postman would ring door bell like the place was on fire but I would receive my package had no problem with him. If I can give a zero I would. Gentlemen at the Huntington park location is awesome wish they were all more helpful and actually did their jobs like he does always go there for any postal service needs. read more

US Post Office - This picture was taken when I saw post man leaving already opened package while talking on the phone carelessly. - Post Offices Near Me - South Gate, California

Super friendly service. The other reviewer must have gone on the wrong day or just had plain bad luck. We came in on a Saturday before closing time so no line! I had to get one piece of mail date stamped but already put postage on the envelope. The lady said it would cost extra for a post mark stamp but was nice enough to print a zero stamp just so it showed what day it was mailed. Also, the manager was kind enough to explain what we needed to do in order to fix a mail forwarding that we accidentally messed up. read more

I went to this post office to get my passports for my family. They only do walk ins Monday-Friday. Now don't quote me on this. They might change their schedule and it's always better to check online to see what post offices offer walk in service. The time I went the l process was fast and smooth. I didn't wait long. read more

If I could give them 0 starts I would! The girl working there told me my package would be a flat rate of 7.25 and I say okay, when I give it to the guy he tells me it will be $9.25, okay that's fine, I walk to my car and get the additional $2.25 needed yet when I give it to him he tells me it will be $11.50. Wtf? When I told the girl why she said it will be flat rate she gave me attitude and a nasty face, if anything you should be apologizing for giving me wrong information not giving me your stink attitude! Giving me the dirtiest look ever. I tell them I don't want to ship with them anymore and the guy says I have to pay for the package still, $3.00. Wtf! I took my items and I left. Save your time and go somewhere else. Idiots like these people should not be working here. read more

Wow have been here since 830 yes I know they open at 9 their was 3 ppl ahead of me I'm here just to get a passport for my son it's passed 10 n still nothing !! employee that's is helping me is very slow read more

In sum, they're incompetent, rude, unhelpful and irresponsible. The postal workers at this location are carless apathetic lazy employees who are indifferent to assisting you in any possible way. The number of negative experiences have exceeded our threshold and a formal complaint has been submitted to the federal entity responsible for managing these ignoramus individuals incompetent work. They have "misplaced" several packages, checks and various other mail that we have ordered/received in the past and have a strong suspicion that said packages and mail have been stolen. The unprofessional attitude and rude demeanor of these indolent and inert people is beyond acceptable. They need to be reformed, reprimanded and receive firmer oversight to correct their horrid service. Avoid this place. read more

Well to start, been waiting since 1:30 pm to get a pass port for a 2 and 4 year old. There's only one postal worker! It's now 2:44 pm!!!!!!!!!!!!Ok here's where it gets all better, I asked one of the ladies that workers there and explained the situation. She apologized and quickly had a different person set my kids up with there passports. 20 minutes later we were good to go. Thank you guys for helping me out. So I personally work for a large company and believe in customer service. There action in helping me out is greatly appreciated but that is what should be expected. I do understand that this is a government funded operation, but as consumers we need to demand better quality service..and not sit quietly in a corner as they ask. read more

This is the absolute worst post office there is, not only do thy completely disregard you when they loose or steal your package but they make it seem like it's your fault it's gone. They will completely avoid helping you, if your package is lost. read more