Well, if you're as entertained by disgruntled postal workers as I am, come here and go out of your…read moreway to receive their ire. It isn't hard, I think they're upset that people exist in general. If you don't actually enjoy miserable employees and prefer to be treated like a human rather than an inmate, then maybe try other post offices; because man, these guys are beat down by life, and they hate YOU for their own life decisions. It's hilarious, yet also kind of sad, in a way. 2 stars for comedic value of my visits here; lots of stories to share with friends : )

Most of the staff at this USPS location are consistently rude and unwelcoming. Customer service…read morefeels dismissive, and basic interactions often come across as though helping customers is an inconvenience.

I haven't received my mail almost the entire 2026. I have gone up to the physical location and…read morespoke with someone more than once about this issue and here we are 2 months later and I am still not getting mail. What are the workers being paid to do?

To whom it may concern, I operate City gold 1 Inc., located…read moreat 5430 W Chicago Ave,Chicago IL 60651. Since last year, our business has experienced a near-total cessation of mail delivery. Critical and time sensitive documents- including official correspondence from the City and IRS,statements From card company, urgent documents from our CPA office,and utility bills-are simply not arriving. On the rare occasions that mail is delivered, it is severely delayed. As a direct result of this negligence, we have been repeatedly hit with unfair late fees,penalties. Furthermore,this is not an islolated incident. Every single business operating within this mall is same issue. This situation is completely unacceptable and illegal.please investigate and resolve immediately. I expect your immediate action. Sincerely City gold 1 Inc. hanneul@mail.com On behalf of the business owner of the mall at 5430 w chicago ave, Chicago IL60651

Small but mighty! I…read morehad to send an standard sized envelope. Walked in and put it in outgoing mail. EASY PEASY!

Post office has been closed here for several weeks. Not sure what is going on, but that sucks!…read more So much better than dealing with the clowns at the actual post office. For real.

I would give them 0 stars because this is by far THE WORST post office I've ever had !!!!!!!!!…read moreLiterally for a year my carrier throws our mail in the lobby when we have MAILBOXES with unit # AND names!!!! The "supervisor " Mr . Cruthers is a JOKE !!! HORRIBLE customer service, RUDE and UNPROFESSIONAL . Still waiting on a call back since 7-11-24 from him smdh I've called customer service numerous times , also NO follow through.

This facility is horrible. The front desk was on the phone having personal conversations while on…read morethe clock but if the customer have a question she answers with attitude like I disrupted her. You're on the clock

Once again having issues await for important mail because there they are stealing checks and always…read moremissing mail so today I call asking will mail be delivered they said no ..that the distribution down town didn't brings mail so I call the white American area and mail is going out ..I took off from work today..to watch mail because at the mary Alice post.. I can't wait.. Caucasian will soon take over there.. Mary Alice post office is a thorn around we the African Americans..I also report to bbb ..I found out mail will be going out in the white Americans areas who we the African Americans desires for the Caucasian to take over there

The mail carrier didn't even attempt to deliver my package someone was at my home the package…read moreweighed over 30 pounds she came from post office with the brown tag already in her hand with no intentions to deliver it ,it was all caught on camera she lied saying no access to my property, and when u lie u steal my license plate sticker is missing went to the post office spoke to supervisor and nothing was done .I explained to them I can't lift over 5 pounds but I was made to because of there lazy lying employee and I need to mention it was raining that day ,my package never left that post office .

I am so disappointed with the service of my local Post Office. Let me back up, many years ago I…read moredecided to purchase a PO Box in the city of Cicero just to avoid this location and the workers. I knew we were going to close our PO Box because right now it's $99 for six months, worth it but expensive. So we did the prep told our postal carrier how to gain access to put the mail on the porch out of in climate weather. In late July my mail was left on the sidewalk right outside my gate, in the vacant lot next door to me and on my steps in the rain many times. In July 2022 I closed my PO Box and twice this week my mail was wherever the wind blew it. Now I've decided to purchase a mailbox with a lock let's see if they can get the letter mail in there. So sad

These clerks will be replaced very soon. Beware upon coming to this rundown circus. The managers…read morehere are incompetent and never know whats going on. And this station has a problem with packages going missing. most carriers don't deliver properly and mail is stuffed, thrown in places it don't belong whenever they have a chance. Use ups or fed ex for important stuff. And pay the extra dollar. it's worth it.

I was in this Post Office again yesterday. We never have anywhere to park because the mail trucks…read moretake all of the parking spaces. I have to park down the street and walk back to the post office. Then when you get inside there is only 1 person working the window. I waited in line for more than 25 minutes standing behind 5 people to get up to the window. There were also several people after me. Some of them walked out because of the wait. I go to the PO in Oak Park and there's always 2-3 employees serving the customers. It's just ridiculous that we are underserved like this! This is NOT A GOOD LOOK!!

The worst post office, as soon as I walked up to the front desk and ask a question about a package…read morethe front desk lady comes off as she can't help you. She repeats on and on about she can't do anything about the package and how her system is acting up. I always have a problem with mail and the lack of motivation to help costumers is awful. 0/10

I visited Oak Park Post Office because it happened to be the closest to me at the time while on…read moreDwight D. Eisenhower Expressway. After a few loops through the area, I eventually found a parking spot along N Kenilworth Ave right outside of the entrance. During my loops, I was astonished to see the beauty of downtown Oak Park which I have never seen before. I will have to visit the area one of these days to go food hopping, or maybe even pick out a run route that would take me through it on foot. Now as for parking, it is 1-hour parking, 9 AM - 5 PM Monday - Saturday. Many of the visitors I see try to secure those parking spots along N Kenilworth Ave because you will have to pay if you choose to park along Lake St, which is pay by the plate. An adorable, classy looking building is this post office not only on the outside, but inside as well. I must say that this post office was my life saver due to its closing time on the weekend which will surely result in future visits for me. During my visit, there was absolutely no line of customers inside which resulted in an in-and-out visit (no pun intended), tehehe. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk presented a friendly vibe during our brief encounter at the counter. I was on my way in minutes after she weighed and scanned my package, as well as presented me with mailing stamps for my postcards. I am terrible at doing the surveys on the receipts pertaining to my visits at post offices, but rest assured I always share a review based on my experiences. I had a great experience and would gladly utilize Oak Park Post Office again for any shipments I may have. ~ Embrace the journey. ~ Thomas G

This used to be a nice post office with friendly workers. The women (except Kiara, Jasmine, and…read moreTanya) and the one man that work at the counter are unprofessional, rude, and unrefined (ghetto). They have attitudes, gossip, and use their personal phones while assisting customers. Expect to wait in line while they finish their personal conversation in the back office. Expect to wait in line while they finish waiting a video on their phone or finish writing a text. Expect to wait in line and listen to them bicker. Except flat affects and side eyes. Expect to feel like you're pestering them while they are assisting you. Oh..and expect the self-service kiosk to be non-functioning. If you have been, and had good service you probably worked with Kiara, Jasmine, or Tanya. They are very friendly, personable, and professional!

I personally think it's somewhat useless to rate the performance and experience from any government…read moreagency. I also was hesitant to write a review, but I thought my explanations might be helpful for some. I went to this branch to apply for a passport on a Saturday morning. Yes, the website had the "thorough" instructions on what documents, both original and photocopied, they needed. Both hubby and I still felt unclear, mainly on the diction. Don't get me wrong. The staff was patient even though hubby expressed his frustration. They were cool and no one took it personally. Hence I could only render three (3) stars because I did successfully submit my passport application...that morning. Ok, now here's the gist. Are ya'll ready? 1) Why should you make an appointment online? It guarantees your queue, versus those who don't make one. When I was there, the staff called out the customers with appointments first. Without an appointment, you had to take chances and lots of waiting might be involved. Making an appointment online was pretty easy. Lots of reminders were sent to my text and e-mail. 2) what documents do you need for applying for a passport? - the state ID or a driver's license (you have to show the staff who processes the application) - photocopied ID (both front and back) - the "original copy" of proof of U.S. citizenship. This WILL BE mailed with your application. - the photocopied version of proof of U.S. citizenship - Of course, the application (no need to fill out "section 2") 3) what was our frustration? Hubby and I read the instructions more than three (3) times. We didn't know the my original naturalization certificate needed to be submitted. That was a piece of very important document and we were not comfortable with that. We ended up driving to the nearby Fedex and made some photocopies, just in case. Do I trust the government agency? Not really, but s*it got to be done through USPS. I had no choice. 4) On the top first page of instruction sheets, it stated "proof of U.S. citizenship: Evidence of U.S. citizenship AND a photocopy of the front (and back, if there is printed information) must be submitted with your application. Ok, I got it and it did imply the original must be given at the time of application. It definitely could be rephrased in a much more clear manner. 5) the fee for the passport alone is $110 (as of 06/30/2018). If you also need a passport card, it will be $140. No credit or debit cards can be accepted. Fortunately, I had a couple of old personal checks and paid with a check. 6) processing fee for the passport is $35. This can be paid with a credit or debit card. 7) the facility here takes passport photos, which is an additional $15. This fee can also be paid with either a credit or debit card. I also noticed that many walk-ins for passport application came in after 11am. The best strategy is to get there early to avoid this whole waiting game. I hope my passport shows up at my house without any hiccup, yet we will see...

The management of this post office is on Cicero. Should be focusing on cleaning up alongside their…read morefence close to the alley. Here are some pictures of what they should be cleaning up, it's also bringing in a nesting rats and mice inside the garbage alongside the fence towards the back alley