The old lady who was there HAS RETIRED! Reggie and Brittany are very knowledgeable of the products and services offered. If you have been calling 773-722-3740 THIS NUMBER DOESN'T WORK and has not for a long time. Call 773-722-4011 instead. read more

Once again having issues await for important mail because there they are stealing checks and always missing mail so today I call asking will mail be delivered they said no ..that the distribution down town didn't brings mail so I call the white American area and mail is going out ..I took off from work today..to watch mail because at the mary Alice post.. I can't wait.. Caucasian will soon take over there.. Mary Alice post office is a thorn around we the African Americans..I also report to bbb ..I found out mail will be going out in the white Americans areas who we the African Americans desires for the Caucasian to take over there read more

We have to wait 3 days to get mail in our area. Stop showing that packages are delivered when they are not.

The mail carrier didn't even attempt to deliver my package someone was at my home the package weighed over 30 pounds she came from post office with the brown tag already in her hand with no intentions to deliver it ,it was all caught on camera she lied saying no access to my property, and when u lie u steal my license plate sticker is missing went to the post office spoke to supervisor and nothing was done .I explained to them I can't lift over 5 pounds but I was made to because of there lazy lying employee and I need to mention it was raining that day ,my package never left that post office . read more

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These people are extremely rude they took my package and did not give me back a receipt now I can't track my package and I paid cash for it she said the expected due date would be Friday and it's been about 2 weeks and the court did not receive my package yet which is extremely important please don't go to this post office read more

They are the worst post office I ever experienced they steal your packages and play dumb like they don't know where it is the same situation happened twice I recommend don't go to this post office they suck read more

Lazy and unprofessional people that don't want to deliver people mail and the postal carrier is rude and a thief and some of the carriers do not follow instructions on handling packages and don't deliver people mail on the date that is said on the date that you are given on the app and the people that work inside is not very helpful and lazy and don't want to do there jobs but the customer service number make u wait just to complain about a package or mail......... read more

Today is Thursday Oct 6th, our regular mail lady wasn't, and I watch her fill in throw evry pack she had on the porch of each home. I was in the car watching her and we received a package as well. And guess what, yes, the throwed it on the porch all the while she on the phone. I don't care about her being on the phone. My concerned is, what if it was breakable or someone's medication and she just tossing package about. I live on Gladys Ave in the 60624 zip code. I even tried calling to report her, guess what, yep, no answer at the post office either. That's my beef for today. read more

Ive literally been standing here for 1 hour waiting to pay a P.O. box that's already high... they have no clerks... This is beyond Me where is the workers? how does th work read more

I'm afraid I'm going to have to join the majority and say this PO is a hot mess! This is not my zip code PO and I now have mail there....do you think they forwarded the mail to my correct zip code?!...NO! THEY SENT ME A MESSAGE SAYING I COULD PICK MY PACKAGES UP AT THIER LOCATION!!!! I DON'T THINK SO! I would advise everyone on this page that has given them 1 star to file a formal complaint. That's what I'm going to do!!! read more

Worse people to ever deal with. Anytime you have a problem and call you to speak to someone everybody has an attitude theses are some of the nasties people you ever want to talk to. Also when you do a change of address they somehow still deliver your mail to your old address. Just pitiful read more

This place is a disgrace to all post office they steal ,people belonging and when you complain to the supervisor they send all your mail back to senders and say you never picked it up, this place is so unprofessional, when are the postal police is going to step in and clean this place up. read more

Never answers phone stiles 4 package stated I picked up from post office and never did. now no one is answering and assisting!!!

Our mail carrier is constantly lying about delivering the mail saying there was no one available but someone is always here plus we have cameras. Now so we're left rescheduling deliveries. read more

This place honestly deserves no stars at all. This is the most incompetent, ignorant and ghetto establishment I have ever encountered. My mail has not been coming regularly for a few months. Vogue subscriptions missing, mail missing and recently 2 packages stolen that were supposedly "delivered". I made numerous complaints and have yet to see any results. The new excuse for this place is " da mail man sick we sold da route". To who? Anyone with a car apparently. People with government jobs that still cant get it together. Avoid this place at all costs if you can!!!! read more

The manager Perry Pointer is a very service oriented guy. Try to connect with him and he can make sure problems are solved. This is an Amazon drop point and we even get Sunday Amazon deliveries. We have a postal lock meaning the Carriers have a key to get into our entry hall. This makes it EASY to get Amazon deliveries when not at home. It is not easy delivering mail in this violent inner city slum. it is not everyones' cup of tea to walk daily through a Chicago war zone. I have also been in the station where patrons were starting fights. Maybe u spoke to the wrong supervisor or maybe you were a little difficult. I know I am! read more

These are some lazy B-×/&#@ they don't deliver your mail to the correct box, don't deliver packages but will send them back or put addressee unknown & return to sender. They got the right one because I'm reporting the hell out of them. They get paid too much money to play games with their lazy ass then have the audacity to not answer the phone wtf read more

Is possible to leave a negative review? There was nothing positive about having a PO box at this location. They stole mail! They closed my box because I wasn't there for 2 weeks. I had paid for 6 months and only got 3.5 months before they closed it. I WILL NEVER GO THERE AGAIN! When I spoke to a supervisor they said they would look into it and get back to me. I never heard from them again. CLOSE THIS OFFICE JUST LIKE ALL OTHER BUSINESSES NEAR IT! Theives and crooks operate it! read more

The subs doesn't deliver all of the mail. I had a package scheduled for delivery. I was standing in my doorway. The mail person literally walked past my house and two other houses and did not deliver any mail. A few minutes later I got a text for the package I was tracking, and it said "no access to property". My gate doesn't lock and she never came in the yard. She walked right by. read more

This post office doesn't deserve any damn stars. This has got to be the worst office there is and the supervisor is the worst. I have had 3 packages within the last 7 months that was delivered to the wrong address. Did Mr. Pointer try to help me HELL NO. He won't even return the calls. Now this week the same thing another package left at the wrong address and I still can't get any help with resolving this matter. I will be filing a formal complaint because if you don't want to delivery mail to the correct address than why the hell are you still there hell I get mail for every damn address but my damn own. I am not a postal worker so why in the hell am I delivering other people mail but I understand that people want their mail so I just take it to them. I am trying to find out the supervisor name that is above Mr. Pointer so that something can be done about the site. It really needs to be closed down since they are not doing their damn jobs anyway and we are not going to mention the nonexistence customer service. read more

ABSOLUTEY RIDICULOUS!!!! How does someone keep their job for so long with a known reputation of being extremely rude, inconsiderate, and disrespectful. The main clerk seems as if she is mad at the world. The male clerk us excellent!!! If he's not there i seriously reconsider. Another thing they NEVERRRR answer the phones yes its a post office and it gets busy but REALLY!!!?? read more

What a shit hole! This place should be closed down, this is the worse post office ever! The clerk was fat and lazy! They are behind plexi glass! They are understaffed and totally unhelpful. I'm nervous now that my packages will be delivered. Really sad. read more

Worst post office every. How in the world does my paper with my student loan information end up at another address with all of my information. I'm glad my neighbors was nice enough to bring it to my house. But all my packages I get seem to never show up I had to follow the damn delivery man and ask him to check his truck for my package 2 days ago. His response is aww I do have it I can give it to you now. That 4 blocks from my house. But I would have been told it was delivered and there's nothing they can do but help my file a complaint. I'm calling and coming up here complaining because when I spend my money on something I expect to get it no someone else. And he'll pay me back and close this piece of garbage you call a post office you get people who can read and care for their job to work there. It doesn't make sense. I had to give a star to submit my post but they gets no vote from me read more

I totally agree its always one person working the window. my mail lady usually rings the doorbell when i have a package, i don`t know if it was someone else or not. They are slow as fuck and should at least let you know to come the next day and pick up your package, because the carrier is still out. Like i have time to waste coming up there. read more

The signs posted around this post office are negative and proves that some neighborhoods get the most horrible service because I can go into another area and you will never see a sign that strictly says "YOU CAN RING THE BELL 10 TIMES IF YOU WANT AND NO ONE WILL ANSWER TO YOU ANY FASTER1" THE MANAGER NEEDS A STRONG LESSON ON BEING POLITE. The attitude of the workers at the window is just horrible. I have never walked into a place where they work for you and they treat you and talk to you like TRASH! Something needs to be done because there is NO CLASS when it comes to this post office. I wonder what would happen if they closed this Post Office down and some of these people were forced to work in the downtown office? I can bet you that they wouldn't last more than 2 days because they would be completely out of their element. That's the element of acting nasty and treating people like trash. The only reason why I marked the one star above is because this can't be posted unless I give this Post Office a rate. I am sorry about the few that have to work with such nasty attitude having people. Also, please push those older workers into their retirement PLEASE!!! Mop the floors and stop treating people like they don't matter! read more