This is by far the worst ran post office.They don't respect the posted hours, scanner is never…read moreworking and employees are super rude

This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I…read morebegan mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!

I put up a brand new mailbox 1 day prior, then the carrier took it upon himself to write the…read moreaddress numbers on it with permanent marker. Called the PO 3 times and talked to the same guy, but he never got back to me. And yes, there are house numbers up. I feel like they should replace/reimburseme.

I think everybody has a bad experience everywhere... judging by other reviewers - but I've been…read moregreeted by lovely people at this USPS location when I see my uncle charles & the grandkids in town. Maybe some people forget... you get what you give. Cute old building, too!

Really, don't feel obligated to be kind, courteous, or respectful. Don't bother to have a helpful…read moreattitude or to not try making me feel like an idiot. At least it was quick and painful rather than slow and painful.

Horrible customer service by Brianna... horrible attitude... DO NOT COME TO THIS PLACE... There's…read morewas no management around to help... you can tell she's underpaid by her ratchet and disrespectecfull attitude, very simple don't show up to work if it's too much for you.

I recently visited this post office to get my fingerprints done. While waiting, the postmaster (or…read morea company employee who seemed to be in charge) loudly called for additional help up front because some staff who should have been there weren't present, trying to get the line moving faster. Eventually, Cindy assisted us. She was a bit curt at first, but things became less awkward once the fingerprinting process began. The fingerprint service costs $50, but you must register beforehand and bring a barcode and confirmation number to be serviced. I also learned they offer passport and other identity services, which is convenient. Just keep in mind they close at 3p on Saturdays, which is earlier than many other locations. Overall, it was an okay experience, but coming prepared with your registration details helps expedite the process.

This post office is the worst I have ever experienced. And I've experienced quite a few. There is a…read morewoman who works there, Leba, I believe. Avoid her at all costs. I sell books, live in Riverside, work in Lagrange. Because of what I do for work, I frequent several post offices, including, Riverside, Berwyn, Lyons, and never again, Lagrange. A couple of months ago, I stopped there to quickly mail a book. I explained kindly that my printer was wonky and the employee (the dreaded Leba) might have to manually type in the label number. She looked offended by this and quickly replied that she could not do that. It was not her job to type in the number, only scan it. I told her the only way this would ship if she could please type it in. Her response became, "I'm not allowed to do that." Finally, in a moment of desperation I told her that the employees of all the other post offices I frequent type it in. She maintained she was not allowed to do so. I went to a different post office where, not only did the employee happily type in the number, she told me that the employee in Lagrange absolutely should have done this. She said it was in fact, her very job. This employee then told me she had to go to the Lagrange Post Office on occasion because she lives there and sometimes she has to retrieve a package, has worn her uniform, popping in after work, and has experienced not only unacceptable rudeness but also racism. Lagrange Post Office has been such a repeated horrific experience for her that she has addressed it to the Postmaster himself. The POSTMASTER himself! Today I was on my lunch break and ran in. I was set. The address label is on my phone; only a scan is needed! I was confident. After waiting in a short line for a long time, it was my turn. Leba immediately looked at my shipping box (an Amazon box) and told me to step out of line and sharpie out any areas of the box that had a code on it. What? I almost exclusively use Amazon boxes to ship the books I sell and have never been asked to do this by any other employee. Please remember, I'm at different post offices weekly, as recently as yesterday, shipping in a used Amazon box. I stepped out of line and sharpied over everything she found offensive on the box as she loudly and rudely repeated to "Look at the door. It's a rule!" The gentleman behind politely let me step back into line and I handed her the box. As I left, she was still yelling at me to look at the door. I have worked in various forms of customer service for years. I'm extremely polite to everyone behind a counter. If you are hoping for a positive post office experience, avoid Lagrange at all costs. They clearly get all their employees from the Island of Misfit Postal Employees.

This is the best post office in our area. Neither Lagrange nor Brookfield post office has superior…read morecustomer service. I logged in to check the time and found the negative ratings. One of which should be removed because this local post office is certainly not in charge of its website having the wrong number listed. A few years ago they threatened to close this small post office and there was such an outcry against that proposal, that the closure did not happen. The United States postal service is part of America's promise to its citizens. It is a social service that our tax dollars pay for and as such it should not be subject to Capitalist schemes wherein they are responsible for delivering FedEx or UPS packages for less money than we as direct customers pay. I will drive past the brookfield post office to head to the one in Lagrange park just be greeted kindly when shipping an item. They ask how my wife and kids are doing and it breaks my heart to know they are underpaid and unappreciated doing the job that helped make America a better place to live. Remind your politicians that your local post office is a part of your community and that you support it. Plus the lagrange park post office is a PokeStop in Pokemon GO ;-)

This is the most inefficient and rudest service. If you need something to get somewhere on time do…read morenot I repeat do not rely on the USPS

I frequently drop off packages in need of a shipping label and they are always kind to me. I love…read morecoming here. They are very respectful and patient with customers.

Food is very good! Friendly waitresses! 5 or 6 tables to have enough people to accommodate the…read morelunch and dinner rush. Priced fairly enough, for what it is! I love this place. Muy bien !

Nice team. Very efficient and friendly. Great up front saved parking for quick drop off.read more

Slow service and about twice the price of UPS online. This store isn't actually UPS. This are…read moreindependent business that has licensed the use of the UPS name. There's a substantial "middle man" markup on all aspects of using them compared to using UPS directly or an online shipper with much lower prices.

We came here on Saturday just before the rush…read more Great customer service from Jenny ? I can't remember her name. But she was cheerful and helpful.

We dropped by here to drop off a quick amazon return. Upon arrival, we had to Wait outside in a…read moreline because they only allowed so many people in the store at one time. It is great to see these social distancing practices especially moving the lines outside! Once we got inside we were nicely greeted and they had many representatives available for help. One of the representatives went out of her way to make conversation and made a good suggestion on a new dog harness (I was returning one that was in effective.) The store was clean and we really like this location!

The FedEx in McCook ordered a $6,000 catering order AND DID NOT EVEN TIP!!!! Panera employees had…read moreto get up at 3 am to prepare the order! FedEx you should be ashamed for being a SCROOGE.!!! Not acceptable!!!

Never send anything by Federal Express to me!…read more My dad sent me a package for new years. It was supposed to arrive on Friday 23 December. The next day I was headed out of town, so I stayed home and by the door all day. I checked the door every 30-60 minutes just in case. At one point I see the door tag, ten minutes old. The doorbell was silent all day, and noone had knocked. I even tested the doorbell and it worked fine. I immediately called them and they fed me some line about how it is humanly impossible to contact the drivers for a redelivery. They also said that because it is in the driver's interest to deliver the package on one trip, there is NO WAY the driver would not have rung the bell. Best interest or not, it didn't happen. Plus right before a holiday, I imagine people want to just breeze through and go home. The guy on the phone did not care and could do nothing for me, just said to wait until Tuesday. Tuesday comes, same thing happens. No knock, no bell, just a tag. And again on Wednesday, the final attempt. I call again and cuss them out, but all they can do is have it routed to a Kinko's on Harlem. Fine whatever. I'm also informed that a deliver attempt was made on Saturday the 24th, when I didn't even get a doortag. The delivery guy clearly was not trying. Anyway, the guy on the phone says it's all set, and I can try Thursday evening. I call the Kinko's at noonish, and they have no record of it being routed to them. WTF! I call FedEx back, and they also see no record of any rerouting. So ridiculous! This guy gives a glimmer of hope in that I can stop by the FedEx delivery center in McCook by 7PM. I say fine and rush over to get this debacle over with as soon as possible. This is not what you may expect. There is no customer waiting area like at a UPS facility. There are huge trucks everywhere, and no trespassing signs even by the visitor lot. The only accessible building is a guard shack with metal detectors for all the employees and big signs telling them not to bring guns there. So glad I had my toddler with me. Mind you don't go past the gate, just hang out in a 5' by 5' spot between the door and the metal detector. I had to sign in, call the office, and wait for someone to come with a package. I mean, if you're desperate, sure, but wow. Makes whatever issues the USPS has look like nothing. Avoid this whole mess, and choose another shipping company.