On a whim, I went back here (despite my previous two experiences) to get an envelope weighed, buy…read morepostage, and mail that envelope. The transaction would be quick, if the guy was there. Lo and behold, he was! There were two other customers there (one ahead of me, one behind me), so this place clearly gets decent use/business from Riversiders. My transaction was just as quick and seamless as I had hoped. So, my official rating of this place is three stars. If the place was actually open when it is supposed to be, it would get a 4 or 5. But with the unreliable-ness of not knowing if it'll be open or not, the best it can hope for is a 3 from me!

This is by far the worst ran post office.They don't respect the posted hours, scanner is never…read moreworking and employees are super rude

I think everybody has a bad experience everywhere... judging by other reviewers - but I've been…read moregreeted by lovely people at this USPS location when I see my uncle charles & the grandkids in town. Maybe some people forget... you get what you give. Cute old building, too!

I put up a brand new mailbox 1 day prior, then the carrier took it upon himself to write the…read moreaddress numbers on it with permanent marker. Called the PO 3 times and talked to the same guy, but he never got back to me. And yes, there are house numbers up. I feel like they should replace/reimburseme.

5 star service received yesterday by postal woman working the front desk mid morning. Hopefully…read moreher manager sees this and gives kudos!

Really, don't feel obligated to be kind, courteous, or respectful. Don't bother to have a helpful…read moreattitude or to not try making me feel like an idiot. At least it was quick and painful rather than slow and painful.

I recently visited this post office to get my fingerprints done. While waiting, the postmaster (or…read morea company employee who seemed to be in charge) loudly called for additional help up front because some staff who should have been there weren't present, trying to get the line moving faster. Eventually, Cindy assisted us. She was a bit curt at first, but things became less awkward once the fingerprinting process began. The fingerprint service costs $50, but you must register beforehand and bring a barcode and confirmation number to be serviced. I also learned they offer passport and other identity services, which is convenient. Just keep in mind they close at 3p on Saturdays, which is earlier than many other locations. Overall, it was an okay experience, but coming prepared with your registration details helps expedite the process.

This post office is the worst I have ever experienced. And I've experienced quite a few. There is a…read morewoman who works there, Leba, I believe. Avoid her at all costs. I sell books, live in Riverside, work in Lagrange. Because of what I do for work, I frequent several post offices, including, Riverside, Berwyn, Lyons, and never again, Lagrange. A couple of months ago, I stopped there to quickly mail a book. I explained kindly that my printer was wonky and the employee (the dreaded Leba) might have to manually type in the label number. She looked offended by this and quickly replied that she could not do that. It was not her job to type in the number, only scan it. I told her the only way this would ship if she could please type it in. Her response became, "I'm not allowed to do that." Finally, in a moment of desperation I told her that the employees of all the other post offices I frequent type it in. She maintained she was not allowed to do so. I went to a different post office where, not only did the employee happily type in the number, she told me that the employee in Lagrange absolutely should have done this. She said it was in fact, her very job. This employee then told me she had to go to the Lagrange Post Office on occasion because she lives there and sometimes she has to retrieve a package, has worn her uniform, popping in after work, and has experienced not only unacceptable rudeness but also racism. Lagrange Post Office has been such a repeated horrific experience for her that she has addressed it to the Postmaster himself. The POSTMASTER himself! Today I was on my lunch break and ran in. I was set. The address label is on my phone; only a scan is needed! I was confident. After waiting in a short line for a long time, it was my turn. Leba immediately looked at my shipping box (an Amazon box) and told me to step out of line and sharpie out any areas of the box that had a code on it. What? I almost exclusively use Amazon boxes to ship the books I sell and have never been asked to do this by any other employee. Please remember, I'm at different post offices weekly, as recently as yesterday, shipping in a used Amazon box. I stepped out of line and sharpied over everything she found offensive on the box as she loudly and rudely repeated to "Look at the door. It's a rule!" The gentleman behind politely let me step back into line and I handed her the box. As I left, she was still yelling at me to look at the door. I have worked in various forms of customer service for years. I'm extremely polite to everyone behind a counter. If you are hoping for a positive post office experience, avoid Lagrange at all costs. They clearly get all their employees from the Island of Misfit Postal Employees.

This is the best post office in our area. Neither Lagrange nor Brookfield post office has superior…read morecustomer service. I logged in to check the time and found the negative ratings. One of which should be removed because this local post office is certainly not in charge of its website having the wrong number listed. A few years ago they threatened to close this small post office and there was such an outcry against that proposal, that the closure did not happen. The United States postal service is part of America's promise to its citizens. It is a social service that our tax dollars pay for and as such it should not be subject to Capitalist schemes wherein they are responsible for delivering FedEx or UPS packages for less money than we as direct customers pay. I will drive past the brookfield post office to head to the one in Lagrange park just be greeted kindly when shipping an item. They ask how my wife and kids are doing and it breaks my heart to know they are underpaid and unappreciated doing the job that helped make America a better place to live. Remind your politicians that your local post office is a part of your community and that you support it. Plus the lagrange park post office is a PokeStop in Pokemon GO ;-)

This is the most inefficient and rudest service. If you need something to get somewhere on time do…read morenot I repeat do not rely on the USPS

I frequently drop off packages in need of a shipping label and they are always kind to me. I love…read morecoming here. They are very respectful and patient with customers.

Food is very good! Friendly waitresses! 5 or 6 tables to have enough people to accommodate the…read morelunch and dinner rush. Priced fairly enough, for what it is! I love this place. Muy bien !

I have been a customer of the La Grange UPS store for many years. My son was a Marine during 911, I…read moresent many packages through the La Grange UPS store with no issues. I would drop items off at the UPS store for them to package and mail again I had no issues with the service. The service is excellent, very friendly, and professional. The facility is clean and organized. I trust them explicitly. Thank you Nina Collins Linderlands@gmail.com

Long time customer. I was just shipping boxes yesterday and buying Christmas stamps…read more I was treated really poorly today . I will not be back.

My mom and I came to this location because I needed a paper notarized and it was one of the only…read morelocations in our area that had a notary available. The service was great! The people who helped me, Barb & Jennifer, were helpful. One employee in particular named Ally (or it might be spelled Allie) gave us great customer service! The line was out the door and there were some customers with attitude, but Ally was very patient, respectful, and nice with every single person. Ally was doing such a good job, she really deserves a raise! It's rare nowadays to encounter patient and respectful employees so her service was very much appreciated.

We came here on Saturday just before the rush…read more Great customer service from Jenny ? I can't remember her name. But she was cheerful and helpful.

This review is based on my customer experience picking up a package at THIS distribution center and…read morenot the FedEx home delivery service that was awful and resulted in me needing to use this facility. This facility is located in the ElectroMotive McCook business park. It can be accessed from any street off of 55th between Joliet road and East ave. Once in the business park it's easy to find the facility by looking for all the FedEx trucks. Upon arriving at this FedEx facility there are specific signed customer package pick-up parking spots to use. You pick up your package from the security shack next to the parking spot you just used. You will use the black phone just inside the door to contact the employee who is responsible for bringing your package from the massive distribution center to the security shack. The wait time for me was twelve minutes and considering the logistics here I found that acceptable. The employees in the security shack are pretty busy scanning FedEx employees in and out of the facility and monitoring the gate and FedEx trucks entering and leaving. They were cordial to me and answered my questions. The employee that answered my call from the black package phone was the same person who biked my package from the distribution center to the security shack. This woman was super friendly and perfect for the job she has being one of the very few employees at this facility that ever come in contact with an outside customer. She had me sign for the package after checking my ID and I was on my way. I wouldn't hesitate to use this pick-up option again if the FedEx home delivery system fails me.

The FedEx in McCook ordered a $6,000 catering order AND DID NOT EVEN TIP!!!! Panera employees had…read moreto get up at 3 am to prepare the order! FedEx you should be ashamed for being a SCROOGE.!!! Not acceptable!!!