I'd like to update my already five star review with another five star review pointing out that…read moreSheldon is the most helpful customer service rep. He works the front window and he is efficient and so pleasant. I felt like I made a friend.

I wish I could give them zero or even a HALF a star. I have lived here in Lyons previously for 7…read moreyears... Moved back 3 years ago... In the last month my packages have started to go MIA (even WITH tracking/insurance on them!) OR they leave them outside ripped open, in the rain when my porch door has a sign that says LEAVE ALL PACKAGES INSIDE ON THE PORCH how hard is it to follow a SIMPLE directive and NOT tear open or steal package???!!!!!

This is by far the worst ran post office.They don't respect the posted hours, scanner is never…read moreworking and employees are super rude

This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I…read morebegan mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!

Horrible customer service by Brianna... horrible attitude... DO NOT COME TO THIS PLACE... There's…read morewas no management around to help... you can tell she's underpaid by her ratchet and disrespectecfull attitude, very simple don't show up to work if it's too much for you.

I have always liked the North Riverside, IL post office. That is until yesterday, Monday, March 23,…read moremorning. The girl working at approximately 10am was rude and full of attitude. We came in to send letters by certified mail, and she could not have been less helpful. And the way she spoke to me was completely uncalled for. I asked why I was getting so much (bad) attitude from her and she snapped that she wasn't giving me attitude. I'd never sent mail certified, and she barely pointed me in the right direction to pick up the certified mail cards. I didn't realize I didn't have to fill out anything, and when I asked about that she she told me, "I just said you don't have to fill anything out." She was more interested in her hair extensions than she was in helping people. She barely spoke loud enough to hear, and she snapped and was very curt. In the middle of her putting the individual stickers on the letters, the "face emoji's" came up on the screen. She didn't leave the screen up long enough for me to press the "dissatisfied" emoji, as she shut it down right away. I'm so disappointed after my family being in the community since the early 1960s. Her customer service definitely left much to to be desired. Perhaps a training session? Perhaps just dismissing her! I'm giving 2 stars only because she did say (to my mother), "have a nice day" as I'm sure she wouldn't have said anything more directly to me. And she did put all the stickers on the certified envelopes. As another review said, "(this) worker(s) treats customers like (she's) doing us a favor. Disrespectful and terrible.

I recently visited this post office to get my fingerprints done. While waiting, the postmaster (or…read morea company employee who seemed to be in charge) loudly called for additional help up front because some staff who should have been there weren't present, trying to get the line moving faster. Eventually, Cindy assisted us. She was a bit curt at first, but things became less awkward once the fingerprinting process began. The fingerprint service costs $50, but you must register beforehand and bring a barcode and confirmation number to be serviced. I also learned they offer passport and other identity services, which is convenient. Just keep in mind they close at 3p on Saturdays, which is earlier than many other locations. Overall, it was an okay experience, but coming prepared with your registration details helps expedite the process.

if I could give this location zero stars I would. we just had the most horrible experience trying…read moreto get a passport and a passport photo for our daughter. While waiting in line we witnessed the employee, Cindy, being not only rude but straight up mean to customers before us. When it was our turn we were met with the same horrible attitude. She refused to help us despite having all the necessary documentation. She berated me for not having an appointment however, there is no way to make an appointment online (system down), phone number keeps redirecting, etc. She was so mean, rude, rolled her eyes at me despite literally just asking how to proceed. She just said well I cannot help you. We have never been treated like that in a public place. This post office needs to evaluate her forward-facing role. Cindy is not qualified to interact with other humans. Unless you feel like being treated like garbage for no reason whatsoever, please find an alternative location for your postal needs.

This is the best post office in our area. Neither Lagrange nor Brookfield post office has superior…read morecustomer service. I logged in to check the time and found the negative ratings. One of which should be removed because this local post office is certainly not in charge of its website having the wrong number listed. A few years ago they threatened to close this small post office and there was such an outcry against that proposal, that the closure did not happen. The United States postal service is part of America's promise to its citizens. It is a social service that our tax dollars pay for and as such it should not be subject to Capitalist schemes wherein they are responsible for delivering FedEx or UPS packages for less money than we as direct customers pay. I will drive past the brookfield post office to head to the one in Lagrange park just be greeted kindly when shipping an item. They ask how my wife and kids are doing and it breaks my heart to know they are underpaid and unappreciated doing the job that helped make America a better place to live. Remind your politicians that your local post office is a part of your community and that you support it. Plus the lagrange park post office is a PokeStop in Pokemon GO ;-)

This is the most inefficient and rudest service. If you need something to get somewhere on time do…read morenot I repeat do not rely on the USPS

I frequently drop off packages in need of a shipping label and they are always kind to me. I love…read morecoming here. They are very respectful and patient with customers.

Food is very good! Friendly waitresses! 5 or 6 tables to have enough people to accommodate the…read morelunch and dinner rush. Priced fairly enough, for what it is! I love this place. Muy bien !

Nice team. Very efficient and friendly. Great up front saved parking for quick drop off.read more

Long time customer. I was just shipping boxes yesterday and buying Christmas stamps…read more I was treated really poorly today . I will not be back.

We came here on Saturday just before the rush…read more Great customer service from Jenny ? I can't remember her name. But she was cheerful and helpful.

We dropped by here to drop off a quick amazon return. Upon arrival, we had to Wait outside in a…read moreline because they only allowed so many people in the store at one time. It is great to see these social distancing practices especially moving the lines outside! Once we got inside we were nicely greeted and they had many representatives available for help. One of the representatives went out of her way to make conversation and made a good suggestion on a new dog harness (I was returning one that was in effective.) The store was clean and we really like this location!

The FedEx in McCook ordered a $6,000 catering order AND DID NOT EVEN TIP!!!! Panera employees had…read moreto get up at 3 am to prepare the order! FedEx you should be ashamed for being a SCROOGE.!!! Not acceptable!!!

The worst if I can give them extra 0's I will completely wicked and racist the lady transferred me…read moreto the international department because I have an accent, what I live in USA and cant speak in English if I have an accent? And how they know is Spanish my language? Completely racist, the package supposed to be here yesterday and today the Federal Express guy parked the truck in front of my house stay there for a while and I came to the front door and the guy left with no package delivered and now saying I have to wait until tomorrow, this place should be out of business, no customer service at all how in the world people continue using them, I will contact my Attorney good thing I have it on video we have cameras. The worst. Use UPS.