It's a post office, so disinterested staff are basically a given, but overall this wasn't a bad…read morepost office. I had a package to deliver, and because I am a glutton for punishment I waited until five days before Christmas to do so. Since I had an errand to run out in the suburbs I decided to stop at the post office there with the hope that I would not waste away in line. That turned out to be the right decision, because when I stopped here there were only four people ahead of me. My trip to this post office was complete in fewer than 10 minutes. It's a large post office; I think they have a lot of P.O. Boxes, which takes up a large footprint. There's a large parking lot, as well as a drive up postbox outside the building so you can post your stamped mail.

I know not to expect a lot of USPS these days but really, this location isn't even trying. I try…read morevery hard to go to one of the Naperville locations or the one in Oswald's pharmacy but sometimes this is just more convenient. Yesterday I went in to get one item. Paid with cash. The total was a dollar and some change and I had a larger bill and the exact change. The clerk asked me twice if I had a single, which I didn't. I finally told her, if I had one I would have given it to you but this is what I have. She muttered the whole time while making my change. Is it that she wasn't given enough bills in her till to carry her through the day, or was it the trouble of having to count to make the change? Whatever it was, the attitude is the same as I have gotten every time I have come in here. Honestly, get it together, because this kind of customer service is really poor.

I'm very upset. I paid $50 for "Priority" Mail to Poland, which apparently means sending my letter…read moreon a month-long vacation around the world. It took a full month, wandered through other places it didn't belong, and still arrived later than a regular letter with a $5 stamp. And of course -- no refund. I'm not even asking for all the money back, just keep the stamp cost and return the rest. After this experience, I will never use the post office again. If this is "priority," and they tell you will arrive in 5 business days day then don't trust them !!!! One month to arrive !

Same experience as L.P. with missing postage. Two priority mail envelopes to separate destinations…read moredropped off inside and mysteriously disappeared, no tracking. Also had an issue where they wouldn't accept a prioroty mail USPS box as it was "folded improperly". So they made me put it in a new box with new label, but then wouldn't attach the label and wanted me to buy tape. Have been using UPS and FedEx since. Always amusing when one agent doesn't know how to do something in the computer system. The supervisor clearly knows but won't teach them and just disappears, leaving the lines to get longer and the other agent to finally give up and say they can't do it.

If you have a package and are expecting it to arrive in a timely manner just know the morons at the…read morepost office will lose your shit even if it's addressed properly. When they were passing out brains not a single soul that works for this office was around to get one. Isn't it amazing the junk mail they discern as junk, we discern as junk we receive. But an important package they misplace. Your system that alerts about mail that's arriving for the day will show items arriving, you go to your mailbox and "shocking" they aren't there. Why we continue to support through tax dollars paying pensions, salaries, postage for a broken system is beyond me. Privatize it and see what happens to accountability and the way they spend money. Someone that answered the phone at the post office told me that she would have someone return my call today. Well guess what? I got no call. Your office sucks your people suck your service sucks

Everything the workers are nice you have to be patient every where. Stores, banks or restaurants…read morethey are the worst. This post office is very nice even open on Sunday. Keri S.

Of all the post offices in the area (comparing this one with Villa Park, Lombard, and Wheaton), I…read morefind that this one is the most consistently reliable with ability to actually send out a package. I am an eBay and Amazon seller, so I do a lot of my business over the weekend. I'd say at least 50% of the time, when visiting other locations in the area, the 24 hour kiosk is out of mailing labels, or the credit card reader isn't working, or they are out of Priority Mail packaging materials, or the bin is full so you can't add any more packages. This means that on many weekends, I end up driving from town to town trying to locate a post office where I can actually mail my packages. And I usually eventually end up here, since only a few times have they had any issue in my memory. So, long story short, if you too are a victim of the terrible service of the DuPage County post offices, play it safe and just drive out here. Average/3 stars is actually a pretty glowing review for a post office, in my book!

I wish I could give ZERO stars. The staff at USPS in Glen Ellyn does not know their roles. They…read morecouldn't give a simple solution for Priority Mail. They made me buy the wrong envelopes (and USPS has no return policy). When I went to the Addison USPS location, the staff there said that prepaid postage stickers only work with Priority Mail. I was in the Glen Ellyn area the next day and wanted to drop off the envelopes I had purchased the previous day from Addison. The staff member said to her colleague, "I don't know how to do this prepaid-sticker thing," and the manager said, "These prepaid stamps aren't allowed anymore." I took the envelopes to Addison and described what the manager of Glen Ellyn said. She said, "Whaaat," laughed, then took the envelopes from me and gave me the receipt with the same stickers. Take me word, save your trip and your frustration and go the other nearest USPS.

The longtime staff member (sole lady) at this post office location is truly exceptional. Although…read moreI'll be closing my P.O. box this week, I wanted to take a moment to recognize her for the consistently wonderful customer service she has provided throughout the many years I've visited the Lombard USPS at Yorktown Mall. She's truly the best. Thank you!

They won't even answer the phone! They do t deliver the mail and drop it on the floorread more

Holy cow I would avoid this place at all cost. I walked in around 2:30 and there was a line at the…read moreself serve and one person at the counter. The employee YELLED at me that I was standing in the incorrect place to be in line with the most extreme attitude. 1. There were no signs 2. No one else in the lobby there was no signage as to where to start the line. The attitude and volume were uncalled for. In addition, like other reviews said, service is slow. When I got to the counter she proceeded to lecture me on how they cannot enter the address manually- this is when I used the self service kiosk. It took some time and too was slow but it printed all the information I needed. While at the kiosk I heard a heated argument which you could heard the employee yelling at another customer. Awful and slow service. Stay away.

The worst delivery service mail comes at 8 pm if it comes at all. 2 mail trucks at my sub division…read moreat 7 PM and as of 9:30 pm no mail this has been going on for months and they cannot use the excuse of bad weather

Extremely slow, employees don't show up on time, and sometimes it takes them more than a day to…read morescan in dropped off packages. Sucks to have to drive all the way to Cass Ave, but I don't trust this location anymore.

Walked in to get 15 graduation announcements hand stamped as a nice touch. I was told she didn't…read morehave time, understandably, there was another person behind me, only one and promised they would be done later. I had one returned undelivered and they were NOT hand stamped. Never again, I will go to Medina post office near my work next time, always pleasant and I did confirm the baby shower invitations were hand stamped (was brought to my attention how nice that was).

nasty! little man in there being super sarcastic and snotty about my change of address. news flash:…read morehey PO try getting your act together to do a change of address for people- not change your ridiculous rules every 6 months, or make it so inefficient, then act like it's our fault when we ask a question. wish i knew the guys name but he was a little man with a snotty attitude.

by far, my favorite post office when I need to go to in to drop off a package or get desk help,…read moreeven though this isn't my town p.o. It's worth the extra mile driven for their courteous, friendly service. Usually I'm just dropping off a pre labeled package but they are quick to scan it which I appreciate so the intended recipient of the package knows it's on its way. the bad reviews are so OLD and not believable!

This location is more convenient than the post office in my town. They actually have a parking lot…read moreor can drive up to mail letters. They usually have a decent number of people working at the desk. In 2024 I'm still surprised how many people don't know how to address letters or expect the staff to tape their items. Can't blame that on staff...

Small post office in a small town. It's gets really crowded. You'll get claustrophobic!read more