This is the best post office in our area. Neither Lagrange nor Brookfield post office has superior…read morecustomer service. I logged in to check the time and found the negative ratings. One of which should be removed because this local post office is certainly not in charge of its website having the wrong number listed. A few years ago they threatened to close this small post office and there was such an outcry against that proposal, that the closure did not happen. The United States postal service is part of America's promise to its citizens. It is a social service that our tax dollars pay for and as such it should not be subject to Capitalist schemes wherein they are responsible for delivering FedEx or UPS packages for less money than we as direct customers pay. I will drive past the brookfield post office to head to the one in Lagrange park just be greeted kindly when shipping an item. They ask how my wife and kids are doing and it breaks my heart to know they are underpaid and unappreciated doing the job that helped make America a better place to live. Remind your politicians that your local post office is a part of your community and that you support it. Plus the lagrange park post office is a PokeStop in Pokemon GO ;-)

This is the most inefficient and rudest service. If you need something to get somewhere on time do…read morenot I repeat do not rely on the USPS

Im a senior out $65 for delivery of my oral b toothbrush to the wrong address as admitted by the…read morecarrier taken off my route. I am on my third appeal to be reimbursed! No one is helpful.. senior abuse. I can't even go to my post office now because I do not trust them. We've had a turnover of carriers and I am very disappointed! My neighbors agree..lost mail; wrong mail etc. Big business screwing the customers!

Very slow and inconsistent. The mail carrier comes whenever they feel like it, if they feel like it.read more

Angela was the clerk on this particular day. This was my second visit as I attempted to renew my…read morepassport. Both visits I was greeted with kindness and helped without being rushed. Unfortunately I didn't get the name of the first young lady. But they were both so kind, patient and extremely helpful.

On Mon., 08/04/2026, I became aware of how dysfunctional the USPS had become. I had a simple…read moretransaction which was to get a refund on an USPS money order which I had purchased and was still in possession of. The retail counter clerk at the Maywood, IL USPS was not very helpful or customer service oriented. The clerk replied that I needed the original paper receipt for the purchase of the money order to get a refund. I expressed that I had never been requested to provide the receipt before to get a refund for an USPS money order before that I had purchased and was in possession of. Like a parrot, the clerk just repeated the same answer. At this point, I just left as it was fruitless. I did not have the patience to go the route of asking to speaking to her manager, even though, I knew what the clerk had told me was "garbage". Needless to say, I was able to complete the refund of the money order at a USPS in Wheaton, IL without any trouble and a smile. The Wheaton USPS simply asked for my identification and validated the money order through their computers. It sad that USPS has deteriorated to a point of where there is no uniformity and lack of consistency across locations. It is apparent that you have to go to certain USPS locations to receive quality service and a positive outcome.

Really, don't feel obligated to be kind, courteous, or respectful. Don't bother to have a helpful…read moreattitude or to not try making me feel like an idiot. At least it was quick and painful rather than slow and painful.

Horrible customer service by Brianna... horrible attitude... DO NOT COME TO THIS PLACE... There's…read morewas no management around to help... you can tell she's underpaid by her ratchet and disrespectecfull attitude, very simple don't show up to work if it's too much for you.

I'd like to update my already five star review with another five star review pointing out that…read moreSheldon is the most helpful customer service rep. He works the front window and he is efficient and so pleasant. I felt like I made a friend.

I wish I could give them zero or even a HALF a star. I have lived here in Lyons previously for 7…read moreyears... Moved back 3 years ago... In the last month my packages have started to go MIA (even WITH tracking/insurance on them!) OR they leave them outside ripped open, in the rain when my porch door has a sign that says LEAVE ALL PACKAGES INSIDE ON THE PORCH how hard is it to follow a SIMPLE directive and NOT tear open or steal package???!!!!!

I put up a brand new mailbox 1 day prior, then the carrier took it upon himself to write the…read moreaddress numbers on it with permanent marker. Called the PO 3 times and talked to the same guy, but he never got back to me. And yes, there are house numbers up. I feel like they should replace/reimburseme.

I think everybody has a bad experience everywhere... judging by other reviewers - but I've been…read moregreeted by lovely people at this USPS location when I see my uncle charles & the grandkids in town. Maybe some people forget... you get what you give. Cute old building, too!

I don't understand the poor reviews on here. I've been usung the River Forest Post Office for years…read moreand have never found the staff there to be anything but patient and helpful, even during holiday rush hours. Packages and letters have always arrived as promised.

I arrived 15 minutes before closing, often a busy time. There was no waiting, and personnel was…read morehappy to help me. I have not seen a smile from staff at my local post office ever!

This is by far the worst ran post office.They don't respect the posted hours, scanner is never…read moreworking and employees are super rude

This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I…read morebegan mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!

Everyone in this place is so friendly! It's a cute neighborhood post office. Never had any issue…read morehere.

I purchased an item that had to make its way through this Post Office. Unfortunately, the item…read morenever made it out. Getting anyone on the phone here is a joke. USPS still hasn't located the package, but thankfully, I got a refund from the company. If USPS hasn't investigated this location, they should. When you Google this location, you'll find dozens of customers who have written reviews about how their items have gotten "lost" here. Pray that you never have a package that has to come through this location because this is where packages come to get stolen, er, lost.