The Medinah Post Office has a reputation for offering high-quality service and for treating hit's…read morecustomers with a tradition of hospitality. The times when customers do not feel well received or served represent a failure in it's mission. Not always successful but the attempt is made.

This is quite possibly the smallest post office I've seen in the suburbs of Chicago…read more There's no drive-up mailbox, so you have to park your car in one of the four spots in front and walk up to the lone mailbox outside the front door to drop off your mail. Or you can go inside and one of the two employees can assist you with your basic postal needs. Either way, there's no wait or line of any sort, so you'll be in and out quick. I live a half mile around the corner from this location, so it's very convenient for me! They don't have everything (I didn't see any packaging materials or extra services -- but maybe I just didn't notice them), but it's nice when you're in a hurry and want to avoid the larger post offices, especially around the holidays.

Absolutely, positively the worst. I have "informed delivery" and have had several very important…read moredocuments show scanned and then never delivered ... ever - just lost. I've also received delivery attempts failed notices for very important medication that says the delivery attempt was made while I was sitting on the couch 5' from the door ... nobody ever attempted to deliver my medication. Additionally they said they left a call tag on my door needed to pick up my medication ... there was no call tag. Sorry if you work there, but service sucks.

The front counter employees are usually very friendly...CANT say that for the post master…read more Terrible attitude. She needs to stay in her office and not deal with the customers. You're ruining it for all the good employees...

Yesterday, 1/21/26, I was in your PO in Bloomingdale and Meg helped me with my passport renewal…read more She was extremely helpful and courteous to me. She made the whole experience easy for me especially since I was a bit nervous. Thank you Meg. Sandy

Drove to send out packages and wanted to talk to front desk. Says that they are opened online but…read moreno letters or message that they are closed on the inside. Waisted time.

received a 3849 in mail box 2 problems: 1st they didnot ring the doorbell, 2nd receipiant moved…read morewithout any address!!!! p.s. their was 5 people in the house why don't they ring doorbell also have them on doorbell camera not ringing!!!!

The usps use to be good now there are many different people delivering the mail. Please keep the…read morelazy people out of the roselle area. On Saturday may 4th I had gotten a notification saying they couldn't deliver the mail because the mailbox was blocked which is bs. If this keeps up then I will be posting videos of usps just driving by we have cameras just letting you know.

Would like somebody to explain any of this way of doing business.This is the Woodfield station on…read more1951 McConnor pkwy.ALL customers should have been notified.Its 24 hr access....and no emails to customers.The note that has been posted in the back of bldg states (attached below) CLOSED"temporarily".... but all doors are unlocked.In addition,the reviews on this facility are ALL bad!!My relatives are in schaumburg.This is the worst thing ever!!!!!!!!!!!!The old location on mall drive was just as bad .What a both sad and awful thing for a government agency.They should be ashamed .

If you open at a certain time-- be open. If you close at a certain time- close at that time…read more Rude personnel. Perhaps if Job security was an issue personnel would understand the assignment better. Easy enough to find another post office... the inconvenience of a diff location worth not having to deal with "it's just a job" staff.

Just want to say how thankful I am for today's (5/20/26) Wood Dale letter carrier seeing I was…read moretrying to get the attention of my UBER driver who was parked quite a distance from my home. I was trying to get the UBER driver's attention to pull into my driveway as I am somewhat handicapped. My letter carrier saw my predicament and walked over and tapped on the UBER drivers window to come get me. How kind and how above and beyond!!

When I've gone there staff has been professional, except one man (years ago) tried to overcharge me…read moretwice. Always check pricing online before going there. He's doing a better job now. Delivery of my mail and packages have been misdelivered too many time. One package was supposedly "handed" to the resident of another address! Their mistake cost me. And in the last year 3 of my packages were delivered to this post office on time as merchant promised, BUT this post office sent it to the Chicago post office, the Chicago post office sends it right back to them, then they deliver it to me. One package however made it all the way back to the post office of the sender and came back. It's REALLY annoying. Mistakes can happen, but it's sad it happens so often. I avoid package delivery with USPS as much as possible because there is always that 50/50 chance it will be delivered all over the place before reaching me.

Whenever I come to this particular USPS, three words come to me mind - nine inch nails. All the…read morewomen working at the counter have huge nails. The women tend to have attitude issues and work slowly. Nevertheless, my experience has so far been pleasant. I also got my passport photos developed Update: one of the ladies asked my name and commented I smelled good

They never answer their phone. People have issues and the post office has zero customer care. No…read morewonder people hate it and are going to other shipping services.

The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

This is beyond ridiculous. No business has the right to call any department customer service. It is…read moreComputer I Can Answer Tell Me What I Can Do For You Service. I had to listen to a plethora about different mail services, passport services and listing everythin one needs...about 5 minutes worth of nothing. All I wanted to do was ask a question. Then I go on the ring-a-thon which I know they are ignoring because they either turned off the sound, or hear it and ignore it until the PAYING customer gives up and values their time more than the USPS.

The people who work here are very helpful . My package was lost and they were to find it and get it…read moreback to me . There are a couple times when the tracking info online said one thing and customer service would say another but the employees communicated with each other so my package could be found . I did find out that there is only one office in Atlanta that deals with all the lost mail in the USA !! thankfully my package did not go there !

A friend sent 4 letters from the greater Chicago area. 2 were sent June 1st. It is now July 11th…read moreand neither letter has arrived. 2 more letters were sent June 26th and thus far only one has arrived.