The Medinah Post Office has a reputation for offering high-quality service and for treating hit's…read morecustomers with a tradition of hospitality. The times when customers do not feel well received or served represent a failure in it's mission. Not always successful but the attempt is made.

This is quite possibly the smallest post office I've seen in the suburbs of Chicago…read more There's no drive-up mailbox, so you have to park your car in one of the four spots in front and walk up to the lone mailbox outside the front door to drop off your mail. Or you can go inside and one of the two employees can assist you with your basic postal needs. Either way, there's no wait or line of any sort, so you'll be in and out quick. I live a half mile around the corner from this location, so it's very convenient for me! They don't have everything (I didn't see any packaging materials or extra services -- but maybe I just didn't notice them), but it's nice when you're in a hurry and want to avoid the larger post offices, especially around the holidays.

Absolutely, positively the worst. I have "informed delivery" and have had several very important…read moredocuments show scanned and then never delivered ... ever - just lost. I've also received delivery attempts failed notices for very important medication that says the delivery attempt was made while I was sitting on the couch 5' from the door ... nobody ever attempted to deliver my medication. Additionally they said they left a call tag on my door needed to pick up my medication ... there was no call tag. Sorry if you work there, but service sucks.

We are in the industrial park, many days we get no mail, sometimes they try to deliver at 7pm, to a…read morebusiness, ridiculous, many, many items have been lost in the mail, we have often times received other businesses mail, had to go to direct deposit for our checks since so many were being lost, items that I have mailed to the same address for years suddenly come back as undeliverable, if possible I would give 0 stars

Yesterday, 1/21/26, I was in your PO in Bloomingdale and Meg helped me with my passport renewal…read more She was extremely helpful and courteous to me. She made the whole experience easy for me especially since I was a bit nervous. Thank you Meg. Sandy

Drove to send out packages and wanted to talk to front desk. Says that they are opened online but…read moreno letters or message that they are closed on the inside. Waisted time.

My go-to Post Office when I don't particularly feel like whiling away time standing in line to ship…read moreout that Ebay sale. I frequent the USPS Roselle branch on a regular basis - several times a week, to be exact and 9 times out of 10, I don't have to wait in line. Service is quick, efficient, and hassle-free. I mean, you still have to deal with grumpy postal workers - that's pretty much universal wherever you go (but particularly so with the Schaumburg branch) - but to their credit, they are slightly less disgruntled than most other locations. Parking is plentiful, and there is a drop box for driver-throughs.

received a 3849 in mail box 2 problems: 1st they didnot ring the doorbell, 2nd receipiant moved…read morewithout any address!!!! p.s. their was 5 people in the house why don't they ring doorbell also have them on doorbell camera not ringing!!!!

Great experience! Workers are always kind and it's clean and easy. Very convenient that the self…read moreservice is open 24/7.

If you open at a certain time-- be open. If you close at a certain time- close at that time…read more Rude personnel. Perhaps if Job security was an issue personnel would understand the assignment better. Easy enough to find another post office... the inconvenience of a diff location worth not having to deal with "it's just a job" staff.

This post office is always willing to help. Went to get my passport and my families passport as…read morewell and it went well. I live in Addison but prefer the Wood Dale branch thank you!

Went in to mail Christmas package on 12/16 early afternoon. About 15 customers ahead of me. The…read moremanager frequently came to the line and queried the customers about their reason to be in line, made certain that people had packages properly done and labelled, asked about restricted contents, etc making the process once at the window very efficient. I was in and out in 15 minutes and the manager's assistance definitely facilitated this quick (compared to other post offices) process. I see a lot of complaints about Mike the "greasy" guy. which from my experience the past 5 years is utter nonsense as he is very clear with explaining the costs, time in transit, whether trackers are available, etc.

I guess I shouldn't expect much of the post office these days, but my God, at the end of the day,…read moreif you don't want to deal with customers, DO NOT WORK IN A CUSTOMER FACING JOB. I stopped at this location the other day while I was out because I needed to buy stamps. I was hoping to get some that are "limited edition," and they conveniently have metal signs at each desk with stamp magnets showing which ones are in stock. When I got to the desk I made niceties with the clerk, who obviously didn't want to hear it, and when I told her which stamps I was looking to buy, she said they didn't have any. I asked politely why it was shown on the metal sign at the desks, and she TURNED THE SIGN AROUND to face away from me and again said that they didn't have it. WOW. Get some customer service training or just stop working with customers, because this sort of attitude is just childish and unprofessional.

This is by far the worst post office I have ever visited. The staff is rude and unprofessional…read more They desperately need proper training. If you can, avoid this location like the plague. They also have a track record of sending damaged mail as well as mail intended for other addresses. Yuck.

The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

This is beyond ridiculous. No business has the right to call any department customer service. It is…read moreComputer I Can Answer Tell Me What I Can Do For You Service. I had to listen to a plethora about different mail services, passport services and listing everythin one needs...about 5 minutes worth of nothing. All I wanted to do was ask a question. Then I go on the ring-a-thon which I know they are ignoring because they either turned off the sound, or hear it and ignore it until the PAYING customer gives up and values their time more than the USPS.

I would give a 0 star if i could but they dont answer the phone and i believe my package has been…read morelost or just super delayed at this facility

Terrible just terrible!! Five days before Christmas of last year (2022) I sent out three packages…read morefrom my neighborhood Post Office they all came here. I paid for two day shipping. They were suppose to get to their locations which was Medford, Wi, Saint Hedwig, TX and Garland TX on Thursday and Friday. Both packages to Medford, WI and Garland TX got to their destinations on time! The package going to Saint Hedwig, TX did NOT! I just assumed everyone got their package until 7 days later I get a call from the recipient saying that it was still sitting at Elk Grove! It sat in limbo for 10 darn days! That's really ludicrously bootleg! What is going on at Elk Grove!?! She called and I called the USPS hotline and filed a claim. Then mysteriously it moved! She finally received her package on January 2nd of 2023!!! The package was smashed and had holes in it. It also had been taped in one of the areas. Her Rum Cakes were hard as rocks and the homemade Ghirardelli Turtles which I sent in a small cooler with dry ice was melted. I don't know who the managers and supervisors are at the Elk Grove USPS distribution center but you guys are failing to do your job horribly!!