The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

This is beyond ridiculous. No business has the right to call any department customer service. It is…read moreComputer I Can Answer Tell Me What I Can Do For You Service. I had to listen to a plethora about different mail services, passport services and listing everythin one needs...about 5 minutes worth of nothing. All I wanted to do was ask a question. Then I go on the ring-a-thon which I know they are ignoring because they either turned off the sound, or hear it and ignore it until the PAYING customer gives up and values their time more than the USPS.

This is my 'home' US post office location that I've visited at least weekly for the last 17 years…read more My overall rating is 3 stars, but 4 stars for the self-service features and 2 stars for the human-manned positions... I like that this PO location has a unit that allows me to send packages without waiting in long lines. And, yes there are often lines here. The thing is that the self serve machine only takes packages that fit into the metal storage unit attached to the machine. 4 stars for this feature. Now on to the human-manned staffers -- the word 'entitlement' comes to mind when I think of most USPS workers. Because while they are always polite, they are not actually friendly in any genuine sense of the word. I also DO NOT TRUST their package prices without first either using the self-service unit to get a price, or using an online calculator. CASE IN POINT: I wanted to ship a used 3/4 guitar to Arizona this week. I measured the package myself and then used an online cost calculator by USPS for the price. I knew the ground rate would be approx $20, and when the "human worker" gave me the price it was that amount but then she said the final price was closed to $48 once she keyed in the measurements. HUH? WHAT? I knew this was WRONG. I said I'd go elsewhere because I had used an online calculator and got the $20 rate... Hence, I went to Office Depot on Roosevelt and sure enough they matched my self-calculated rate. I then opted to spend a few more dollars and shipped the guitar via UPS because I was pissed at the "human" oat the PO.. My suggestion - try using the self service machine to ship. It's easy to use and at least you'll get an accurate price. Overall, USPS as a whole does a poor job in that they try to upsell you CONSTANTLY on services and features that you don't need, while also not being entirely helpful in providing even the most basic necessities such as generic package labels without having to buy them.

This is the worse post office in the US…read more They have effed up the entire postal system They never have stamp designs in stock

never had such amazing customer service. my package was delayed by 10 business days due to union…read morepay out on old timers and they helped me find the package and track where it was when there was no update on the tracking. I had to leave from Chicago and they were able to have it shipped to the hotel I stayed at and rerouted to nye with no hassle. I really appreciate not losing this 20 pound package.

In my experience, this is the best post office locally. Staff is always courteous and professional…read more Clean and presentable inside. Always delivered mail without any issues.

Easy location and polite staff, I was able to quickly scan and send on a package I had a label for…read morevia pirateship which gives me the best rates I know of. It is unfortunate stamp pricing has become polluted despite this being a government service we sponsor through our taxes, I always recommend political opinion formed through such things; those aware and willing to support our education, postal offices, and infrastructure are the best to lead this country!

This post office is severely understaffed. There's one guy who I've never NOT seen working: good…read morefor the paycheck but I can't believe his work life balance is good:( This location is always BOILING HOT or 5°! They must have boiler heat because in the dead of winter, they have the windows wide open (and it's still 1000°). Nothing here is updated or seems like anyone even cares. The TV on the wall is always set to a page where there's a login required. Such a beautiful building for such an icky experience inside. Everyone is friendly, but bare minimum friendly.

The people at this post office are the hardest working professionals I've ever seen at a post…read moreoffice. When shanquilla is not behind the counter... She's in the back working or cleaning up the lobby... She's always busy... And the blonde lady with the tattoo on her arm of an anchor... She's always busy. She's a POSTOFFICE machine. And diamond is a gem. They work hard here. A little understaffed, but they try to make up for it by staying busy. Five star POSTOFFICE.

Open until 7:pm 5 days a week. What's not to like? Great knowledgeable staff…read more Hopefully the people who work there get enough support.

Absolutely terrible and wouldn't recommend if it was the last courier service on the planet. Paid…read morefor priority mailing to an international address hoping it'd get to the recipient in time as a birthday present. Package sat there for 3 weeks and was returned to sender, me, talking about export compliance issue whereas I accurately provided necessary information for a seamless delivery. To add insult to injury I was told I was ineligible for a refund because the package still "went through the network". Shame on USPS for perpetuating this level of customer dissatisfaction across several of their locations especially in the Chicagoland area.

This is my baby that I worked on about 30 years ago while employed by Lester B Knight Architects &…read moreEngineers. The firm I use to work for developed the USPS Mail Processing Center & the parking structure along Irving Park Road. The Mail processing center is over 600,000 SF it's ginormous. This square footage doesn't include the parking garage or the airmail facility. The Airmail facility (AMF) is to the west of the USPS Mail Processing Center. The AMF was designed by Murphy Jahn & the recently deceased Helmut Jahn. As you may recall Helmut Jahn was 81 years old riding a bike. Helmut was riding his bike some 60 miles west of Chicago on 05/08/21 when he ran a stop sign & was hit by 2 cars. What a tragic ending for a world class architect. This Mail processing center was one of 3 that I worked on the other one is another 600,000 SF in Palatine, IL across Northwest Highway from Arlington Height Racetrack

They were very courteous & extremely helpful. They packed my items carefully & provided answers to…read moreall my questions.

ICKY POO !! Bought a $25.00 UPS card (apparently from previous licensee) of Polk Street location)…read moreWhen I tried to use it there to make some copies, was told that they don't honor this card. AN UPS CARD AT AN UPS STORE !!! Contacted UPS HQ in California and explained my problem. They said they would refer problem to a regional manager in Chicago. And that is the last I heard. Great company. Next shipment will be via FEDEX !!

The Medinah Post Office has a reputation for offering high-quality service and for treating hit's…read morecustomers with a tradition of hospitality. The times when customers do not feel well received or served represent a failure in it's mission. Not always successful but the attempt is made.

This is quite possibly the smallest post office I've seen in the suburbs of Chicago…read more There's no drive-up mailbox, so you have to park your car in one of the four spots in front and walk up to the lone mailbox outside the front door to drop off your mail. Or you can go inside and one of the two employees can assist you with your basic postal needs. Either way, there's no wait or line of any sort, so you'll be in and out quick. I live a half mile around the corner from this location, so it's very convenient for me! They don't have everything (I didn't see any packaging materials or extra services -- but maybe I just didn't notice them), but it's nice when you're in a hurry and want to avoid the larger post offices, especially around the holidays.

Drove to send out packages and wanted to talk to front desk. Says that they are opened online but…read moreno letters or message that they are closed on the inside. Waisted time.

Yesterday, 1/21/26, I was in your PO in Bloomingdale and Meg helped me with my passport renewal…read more She was extremely helpful and courteous to me. She made the whole experience easy for me especially since I was a bit nervous. Thank you Meg. Sandy