Easy location and polite staff, I was able to quickly scan and send on a package I had a label for via pirateship which gives me the best rates I know of. It is unfortunate stamp pricing has become polluted despite this being a government service we sponsor through our taxes, I always recommend political opinion formed through such things; those aware and willing to support our education, postal offices, and infrastructure are the best to lead this country! read more

US Post Office - Good location - Post Offices Near Me - Elmhurst, Illinois

This post office is severely understaffed. There's one guy who I've never NOT seen working: good for the paycheck but I can't believe his work life balance is good:( This location is always BOILING HOT or 5°! They must have boiler heat because in the dead of winter, they have the windows wide open (and it's still 1000°). Nothing here is updated or seems like anyone even cares. The TV on the wall is always set to a page where there's a login required. Such a beautiful building for such an icky experience inside. Everyone is friendly, but bare minimum friendly. read more

See all

I went in for a copy of my statement so that I can get my ID special ID and the young lady was very knowledgeable courteous and she just printed it out and gave it to me and everything went well. Very professional and very nice so I recommend CHASE to anybody. read more

Kind and helpful staff. Not much else to say other than the price to ship is significantly cheaper compared to UPS. Made everything quick and easy. read more

I've been coming up this post office since I was a kid, and now I swing by occasionally on my lunch hour from work. Free street parking. Rarely a wait. I generally use the self-serve machine, and that's been quick and easy. Great experience. read more

US Post Office - Free street parking. - Post Offices Near Me - Elmhurst, Illinois

We requested a hold on mail on January 2 and it is now January 20 and the Elmhurst Post office is still stuffing mail in our mailbox in elmhurst. It is sticking out a d falling on the ground. This post office is a terrible post office. read more

If possible, use a different post office to ship from. They tend to babysit packages here. On multiple occasions I've went to send out a package and it sat there for over a week. read more

This is the worst post office in the world.They keep delivering my packages to wrong addresses looks like their employees can not read.The worst experience ever! read more

It's so fast she was so nice and comfortable she instruct me and give me guidance really recommend just I can't wait to give 5thank you for being nice. read more

terrible, terrrible sevice no mail for 3 days. must be the rain or snow or dark of night.

I wish I could give 0 stars. I hate nothing more then coming to this post office. I'm getting married so I have been there many times in the last few month, and every single time I am in here I have a terrible experience. Bad enough that I feel the need to write this review. The workers are rude and very unwilling to help. Most of the time I can't even understand what they are saying. I have never once seen someone in there smile and they clearly seem to hate their jobs. I know it's only mail but I've spent a lot of money and time coming here and I'd like a little courtesy and to be helped properly. I know it doesn't matter, but I will go out of my way to the Oakbrook post office. They are much nicer and more helpful read more

I visited the PO in Elmhurst's downtown and it was a pleasant visit. The clerk was fast and professional and he had his mask on, which was great because I was not alone with wearing one. The place was clean and I will be back to do more business. read more

if there were minus stars..it would be minus 5..the absolute worst... i have always been one to mail my bills ..instead of on-line..thinking these people must work..too..but damn..they dont want to work... just walk house to house talking on there phone..and giving everyone the wrong mail..so i try and do as little as possible with the post office.. read more

We are a business in this town and This Post Office is a total JOKE! Try calling them...they won't answer. They haven't delivered our mail in almost a week. Today when they do, the carrier refuses to take my outgoing parcels with him, despite my regular formal request for that on-line. Forget the commercials that say they'll pick up, this town won't. The carrier had an empty truck but when he called his supervisor he was told NOT to take them! Unbelievable! And the carrier chooses NOT to do the right thing, HIS JOB, regardless. I was told by the manager another truck would come...never happened. On another occasion the Elmhurst manager lied to my face in promising to come for them that day. ANOTHER formal complaint at the federal level forthcoming. And FEDEX about to get a lot of new business. read more

Went to this location for passports after having issues elsewhere. Yolanda was as cool as a cucumber and was willing to take the time to do passport applications on a busy day without an appointment. read more

Do you enjoy waiting in line for an hour? Do you love when there are 5 counters and only two people working? Do you get excited when you see employees working at turtle speed with little motivation? What about waiting in line and having your mail/package lost - so that hour that you just spent in line was just wasted? If so - you'll love this place!!! read more

Worst. Post. Office. Ever. The seemingly short staffed crew is extremely slow and no one ever knows where anything is ie packages or mail. To say they're unfriendly is an understatement. I've had multiple times where they could not locate packages of mine and then asked me if I already picked it up. read more

This review has to do with their PASSPORT services only. My wife and I recently needed to get passports for a work trip. We had tried to do this a couple different USPS locations but had no luck getting our basic questions answered. The staff here was great about it. They helped us understand the process and answered ALL of our questions. I had a problem with my birth certificate and they even explained to me where to go and how to get a copy. read more

12 people in line at 1:05 PM on a Tuesday. One clerk at the counter. One clerk working on passports behind the wall. One machine broken.

Worst post office ever is in Elmhurst. Unfortunately I live in Elmhurst and have to have my mail delivered also they never close the mailboxes on the street I have had the worst worst smell wet snow soap rain soap because the person delivering the mail is too lazy to close the mailbox. If you have to go into the post office there is always a line no matter what time you go and they are so slow I don't know what they're doing stay away read more

This post office is terrible - wish I could choose a minus/negative star. We are a small business in town and had not received our mail for 3 days. When I physically went into the post office on the 3rd day, I was told that there were no sorters or mail carriers...thus no deliveries. When I called on the 4th day, they assured me we would get mail delivery that day. We did get a delivery, 9 pieces of mail. We get 9 pieces of junk mail on a slow day so I know the balance of my mail is sitting at the post office waiting to be sorted. Assuming they pulled a handful for delivery so that I would not make a return visit or attempt a call (which goes unanswered). The postmaster needs to be fired/replaced asap. read more

This has to be the worst run business ever. Wrong mail delivered, purchased items missing , irregular delivery service and impossible to contact via telephone. read more

Have not been receiving mail. No one answers post office phone. The Elmhurst Post Office has provided poor service for years but lately it's gotten worse. read more

Waited for a package delivery for 3 days past due, first I talked to "Denima" on 9/11/18 who stated "I have the package in my hand, it will be delivered today" well, waited til 8pm, no package. Called the next day, talked to "Sharlene", updated her on the previous day and what the previous employee told me, stated" let me look around for it" and was put on hold. She came on the phone stating" it was attempted to be delivered, but no one was available for signature and a form was left on our door with a re delivery notice ". I corrected her and stated no one ever came to the door to ring the bell and the above stated form was not there. I also informed her that for the past 3 days, there is always an adult to sign for the package so the person who reported that was not being honest in my opinion. She did apologize though it's personally not her fault and stated it will look be in 9/13 mail. So I'll see what tomorrow brings. Our mail in N. Elmhurst seems to wind up in our neighbors mailboxes and their mail in ours. We have to swap the correctly addressed mail with neighbors at least 3 times a week. I wish we had a different post office that delivers our mail and packages in this part of town read more

Was a painless and fast process to get my passport. The gentleman was extremely nice.

Sadly, this is the worst US Post Office we've ever delt with. They never have enough staff and they don't seem to really care to address your questions or needs. Will not be going back to this location ever again! read more

This location has lost countless packages, some of which were irreplaceable. Other items have been logged in as delivered but did not come for another day or two. read more

The service at the Elmhurst post office is consistently poor. The clerks almost always seem to be crabby and unpleasant and the lines are long no matter what the season is. Most times I visit there is only one or two people at the service counter and today I found the self-serve package drop box locked. Why?! I now have to stand in line for a half hour to drop off a package that I already prepaid postage for. C'mon, guys. Get this together. Elmhurst deserves a post office that isn't a cumbersome nightmare. I've heard that the postmaster left to work in a nearby town and that they've been operating without one for years. Someone needs to come in and clean this place up. Please. read more

Very useful and helpful passport service. Good experience for me in getting this in. Know hours the passport agent is working. Might be helpful to confirm before coming. read more

Sluggish, unhappy, usually incompetent workers. At various times during my 20 years in Elmhurst they have lost my mail, returned my mail incorrectly, had vindictive carriers, had totally rude postmasters, and, a few years ago, lost three months of my mail while I was working out of town. I did discover a single employee, a delivery supervisor named Joel, who seems to know how to get things done. The last two years I go directly to him for everything. He is my Yelp tip for you all. read more

I had a package come in from Japan that was lost by the postal service. They attempted deliver to my apartment on 9/13/18 while I was at work. I found the attempted delivery note and contacted them on 9/14/18. They told me they would contact the carrier once they located the package. I go to the post office on 9/15/18 and nobody could locate the package. I made several attempts after that to locate it and nobody could find it. They have the worst customer service ever and I wouldn't recommend them to my worst enemy. I would give Zero stars if I could. read more

I know that budget cuts have reduced staffing, and this sometimes means wait times. However, in the 20 years I've been using this post office I have always been treated kindly and with great professionalism - the staff look to make sure each package and envelope are correctly sealed and addressed, and are happy to answer questions. The post master cares about his staff and the community, and the mail carriers work so hard, despite slippery sidewalks, heavy traffic, and any other obstacles. Love my post office. read more

We have not received regular mail for months on the normal schedule. We often get 4 days only

Just spoke with Josh at this post office because I keep getting other peoples mail but my own. He was rude, condescending and laughed in my face and supposedly he is the supervisor. Heaven help us that this is what is considered competence in the US postal service. read more

I want to give ZERO stars!!!!! I have lived in Elmhurst on and off for 40 years! This is the WORST post office EVER!!!! I put in a hold notification TWICE and both times they continued to deliver the mail! Can they not read???? a hold MEANS YOU hold THE MAIL AT THE POST OFFICE, YOU DO NOT DELIVER IT!!!!!! This past time I was above and beyond angry and reported this to a postal inspector who also happens to be my sister! I am not holding my breathe, but maybe something can get done!!!! read more

This is a terrible and incompetent post office. I frequently have other peoples' mail delivered to my house, but don't receive my own. Then when I put the incorrect mail back in the box so the carrier can pick it up and deliver it correctly, it's left in my mailbox again. This has been going on for years, you have a significant number of people annoyed and concerned that they might be missing important mail,and no one seems to care enough to remedy the problem. There must be a way to fix this, and if it means the supervisor of the Elmhurst post office needs to be removed and replaced, then do it! We deserve better than this. read more

This is the worst post office I've ever been. Slow!!!! Go anywhere but here. Avoid at all costs!

Yes the lines can be long but it's a Post Office! The people are always very helpful and always willing to tell you how to save some money

The line in this place is almost always chaotically long. It seems like they never have more than two people working, and the high volume of people means you will be waiting. That is exactly why I chose to use the electronic machine in the lobby. I rarely have to wait for it, and you don't have to deal with any crabby postal workers. The parking is usually fine, but if you go during a busy time you might have to park around the corner. read more

This place is very disfunctional. The workers are unorganized and disinterested. There is no courtesy or humane element to their disposition. They speak to you as if you were an object rather than a person. Choose a different worker to help you and it gets no better. I'm sorry I forgot to put my return information on the letter but to treat me as if I was a criminal seems a little much. The government should read these reviews and attempt to reach out to the reviewers for specifics. A true overhaul of the sad and deteriorating place is overdue. read more