The people at this post office are the hardest working professionals I've ever seen at a post…read moreoffice. When shanquilla is not behind the counter... She's in the back working or cleaning up the lobby... She's always busy... And the blonde lady with the tattoo on her arm of an anchor... She's always busy. She's a POSTOFFICE machine. And diamond is a gem. They work hard here. A little understaffed, but they try to make up for it by staying busy. Five star POSTOFFICE.

Open until 7:pm 5 days a week. What's not to like? Great knowledgeable staff…read more Hopefully the people who work there get enough support.

Took a package in at closing time, PO employee said she would scan it, but I had to leave. Never…read morescanned, never delivered, never found. I cannot trust this oak brook office with another package.

Had a great experience here. Yes, there is no stamp or self mailing kiosk. Walked up to the line,…read moreanother person at the counter. A USPS saw me and immediately said I could come to the counter and she quickly and efficiently helped me. Probably one of the quickest and best experiences I've had at a USPS location in quite some time.

The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

This is beyond ridiculous. No business has the right to call any department customer service. It is…read moreComputer I Can Answer Tell Me What I Can Do For You Service. I had to listen to a plethora about different mail services, passport services and listing everythin one needs...about 5 minutes worth of nothing. All I wanted to do was ask a question. Then I go on the ring-a-thon which I know they are ignoring because they either turned off the sound, or hear it and ignore it until the PAYING customer gives up and values their time more than the USPS.

This is my 'home' US post office location that I've visited at least weekly for the last 17 years…read more My overall rating is 3 stars, but 4 stars for the self-service features and 2 stars for the human-manned positions... I like that this PO location has a unit that allows me to send packages without waiting in long lines. And, yes there are often lines here. The thing is that the self serve machine only takes packages that fit into the metal storage unit attached to the machine. 4 stars for this feature. Now on to the human-manned staffers -- the word 'entitlement' comes to mind when I think of most USPS workers. Because while they are always polite, they are not actually friendly in any genuine sense of the word. I also DO NOT TRUST their package prices without first either using the self-service unit to get a price, or using an online calculator. CASE IN POINT: I wanted to ship a used 3/4 guitar to Arizona this week. I measured the package myself and then used an online cost calculator by USPS for the price. I knew the ground rate would be approx $20, and when the "human worker" gave me the price it was that amount but then she said the final price was closed to $48 once she keyed in the measurements. HUH? WHAT? I knew this was WRONG. I said I'd go elsewhere because I had used an online calculator and got the $20 rate... Hence, I went to Office Depot on Roosevelt and sure enough they matched my self-calculated rate. I then opted to spend a few more dollars and shipped the guitar via UPS because I was pissed at the "human" oat the PO.. My suggestion - try using the self service machine to ship. It's easy to use and at least you'll get an accurate price. Overall, USPS as a whole does a poor job in that they try to upsell you CONSTANTLY on services and features that you don't need, while also not being entirely helpful in providing even the most basic necessities such as generic package labels without having to buy them.

This is the worse post office in the US…read more They have effed up the entire postal system They never have stamp designs in stock

Im a senior out $65 for delivery of my oral b toothbrush to the wrong address as admitted by the…read morecarrier taken off my route. I am on my third appeal to be reimbursed! No one is helpful.. senior abuse. I can't even go to my post office now because I do not trust them. We've had a turnover of carriers and I am very disappointed! My neighbors agree..lost mail; wrong mail etc. Big business screwing the customers!

Very slow and inconsistent. The mail carrier comes whenever they feel like it, if they feel like it.read more

The customer service here is horrible, they seem to be miserable every shift they come into, I've…read moreseen them disrespect an elderly lady and multiple people with their obnoxious and obvious eye rolls. Even if you greet them with respect they seem to have something up their behind and don't seem to greet you. It seems their job means little to nothing to them and customer service is the last of their concern.

Do not go !!! Trust me , even if it's the closest one to you !!! I dropped my package off 1/22/26…read moreand it's 1/29/26 and it hasn't updated Anything . They lost my package with no help at all. The laziest people work here . 1 week my package has been sitting there , they have lost my package !!!!!! They don't do anything about it .

never had such amazing customer service. my package was delayed by 10 business days due to union…read morepay out on old timers and they helped me find the package and track where it was when there was no update on the tracking. I had to leave from Chicago and they were able to have it shipped to the hotel I stayed at and rerouted to nye with no hassle. I really appreciate not losing this 20 pound package.

In my experience, this is the best post office locally. Staff is always courteous and professional…read more Clean and presentable inside. Always delivered mail without any issues.

No good keep packages long time no delivery on time I'm…read morehave party we oder some dress they not delivery they keep my packages 2 to 3 weeks

I went again because it was my only option , and this time everything was scanned but incorrectly …read more Dropped 3 packages off to the lady who's working while being on a phone call , scanned 1 package twice !!! And forgot the other and I can't get paid for it ! And they won't do Anything !!!!!!!!

Everyone in this place is so friendly! It's a cute neighborhood post office. Never had any issue…read morehere.

I purchased an item that had to make its way through this Post Office. Unfortunately, the item…read morenever made it out. Getting anyone on the phone here is a joke. USPS still hasn't located the package, but thankfully, I got a refund from the company. If USPS hasn't investigated this location, they should. When you Google this location, you'll find dozens of customers who have written reviews about how their items have gotten "lost" here. Pray that you never have a package that has to come through this location because this is where packages come to get stolen, er, lost.

Stopped in to drop off a couple Amazon returns. It turns…read moreout that Thursday afternoon (the day after Christmas) is a great time if you're trying to avoid crowds. Lol I didn't get the gentleman's name who helped me at the counter. I accidentally mixed up the two packages that he scanned for me, but he quickly resolved it without issue. I wish I got his name because he provided excellent customer service and was quite cheerful. Even with my mixup, I was in and out of there within a few minutes . Another thing I noticed on my drop off package receipt, is that they provide a discount code for some of their services. Their prices are already reasonable, so this is a nice little bonus. Another bonus is that Petra falafel recently opened. I grabbed one of their take-out menu so that I can easily order from them in the future.

This is the worst store ever. I went to return two Amazon returns, in the original Amazon shipping…read moreboxes. The manager (Alex) whom was at the register told me. "Amazon wont accept these in the original shipping packaging" I responded " that is the silliest thing I have ever heard." So I unpacked the two items and swapped boxes. "There, no longer in the appropriate shipping package. He then said, this needs to be double boxed, you can buy a box here. I said, it didnt ship to me double boxed. He responded "i'm also not re-taping your package" This is not a free tape store. You can purchase tape from me, but i'm still not shipping the one not double boxed. Are you kidding me. Its so sad its comical. If Alex was 17 years old with no work experience, and no idea how to treat a customer. I could understand. But he was a manager in his 40's. I will never return to this location again and I will also be informing UPS corp about how their franchises treat their clients.