The people at this post office are the hardest working professionals I've ever seen at a post…read moreoffice. When shanquilla is not behind the counter... She's in the back working or cleaning up the lobby... She's always busy... And the blonde lady with the tattoo on her arm of an anchor... She's always busy. She's a POSTOFFICE machine. And diamond is a gem. They work hard here. A little understaffed, but they try to make up for it by staying busy. Five star POSTOFFICE.

Open until 7:pm 5 days a week. What's not to like? Great knowledgeable staff…read more Hopefully the people who work there get enough support.

Had a great experience here. Yes, there is no stamp or self mailing kiosk. Walked up to the line,…read moreanother person at the counter. A USPS saw me and immediately said I could come to the counter and she quickly and efficiently helped me. Probably one of the quickest and best experiences I've had at a USPS location in quite some time.

Nice post office location in the York/Oakbrook area. I was hoping for a kiosk where you can buy…read morestamps, and drop off smaller parcels, but this is not available at this location.

The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

This is beyond ridiculous. No business has the right to call any department customer service. It is…read moreComputer I Can Answer Tell Me What I Can Do For You Service. I had to listen to a plethora about different mail services, passport services and listing everythin one needs...about 5 minutes worth of nothing. All I wanted to do was ask a question. Then I go on the ring-a-thon which I know they are ignoring because they either turned off the sound, or hear it and ignore it until the PAYING customer gives up and values their time more than the USPS.

Horrible service. Every time an Amazon package is scheduled for a Sunday delivery I get a notice…read morefrom Amazon that my package could not be delivered because my driveway was blocked. Huh? Not possible. Liars. This is not a one-off, it happens regularly.

Package gets lost, nobody cares. Lombard USPS blames Carol Stream USPS, Carol Stream never…read moreresponds to anything. The tracking clearly shows the package never got delivered, that it's either in Carol Stream or Lombard. When I filed a report, I got a reference number, then I got an email that said the issues is resolved and Ref # is closed, followed by a "How did we do" survey! I re-opened the claim and USPS final response was "try and get your money back from whoever you ordered the product from. There's nothing we can do". The lack of accountability and customer service was astounding!

Im a senior out $65 for delivery of my oral b toothbrush to the wrong address as admitted by the…read morecarrier taken off my route. I am on my third appeal to be reimbursed! No one is helpful.. senior abuse. I can't even go to my post office now because I do not trust them. We've had a turnover of carriers and I am very disappointed! My neighbors agree..lost mail; wrong mail etc. Big business screwing the customers!

Very slow and inconsistent. The mail carrier comes whenever they feel like it, if they feel like it.read more

I used the Northlake post office for passport services We…read morewere able to get an appt but failed to bring a picture that would work They helped on the spot and told us go back to Walgreens and get a refund ! I didn't think they would but Walgreens did! Great advice! Passport application was reviewed and the postal employee was very professional Many experiences at this location have always been pleasant and efficient We were in and out in no time. Clean post office very organized PLUS they sell greeting cards

The customer service here is horrible, they seem to be miserable every shift they come into, I've…read moreseen them disrespect an elderly lady and multiple people with their obnoxious and obvious eye rolls. Even if you greet them with respect they seem to have something up their behind and don't seem to greet you. It seems their job means little to nothing to them and customer service is the last of their concern.

never had such amazing customer service. my package was delayed by 10 business days due to union…read morepay out on old timers and they helped me find the package and track where it was when there was no update on the tracking. I had to leave from Chicago and they were able to have it shipped to the hotel I stayed at and rerouted to nye with no hassle. I really appreciate not losing this 20 pound package.

In my experience, this is the best post office locally. Staff is always courteous and professional…read more Clean and presentable inside. Always delivered mail without any issues.

No good keep packages long time no delivery on time I'm…read morehave party we oder some dress they not delivery they keep my packages 2 to 3 weeks

I went again because it was my only option , and this time everything was scanned but incorrectly …read more Dropped 3 packages off to the lady who's working while being on a phone call , scanned 1 package twice !!! And forgot the other and I can't get paid for it ! And they won't do Anything !!!!!!!!

I purchased an item that had to make its way through this Post Office. Unfortunately, the item…read morenever made it out. Getting anyone on the phone here is a joke. USPS still hasn't located the package, but thankfully, I got a refund from the company. If USPS hasn't investigated this location, they should. When you Google this location, you'll find dozens of customers who have written reviews about how their items have gotten "lost" here. Pray that you never have a package that has to come through this location because this is where packages come to get stolen, er, lost.

Packages get sent back saying address doesn't match but I've ordered the package before and it came…read morethis is ridiculous can't even order packages to my own apartment.

Stopped in to drop off a couple Amazon returns. It turns…read moreout that Thursday afternoon (the day after Christmas) is a great time if you're trying to avoid crowds. Lol I didn't get the gentleman's name who helped me at the counter. I accidentally mixed up the two packages that he scanned for me, but he quickly resolved it without issue. I wish I got his name because he provided excellent customer service and was quite cheerful. Even with my mixup, I was in and out of there within a few minutes . Another thing I noticed on my drop off package receipt, is that they provide a discount code for some of their services. Their prices are already reasonable, so this is a nice little bonus. Another bonus is that Petra falafel recently opened. I grabbed one of their take-out menu so that I can easily order from them in the future.

Fabulous customer service! I had a yard sign printed. It did not come out as well as I hoped. A…read morequick email to them and they were super nice and eager to redo the sign. Response to a problem is such a huge part in how I judge a business. Theirs was superb! Thanks everyone at the Elmhurst UPS Store!