The usps is the biggest joke there is in the shipping industry. This post office wont speak to you…read morethey push blame to other offices they wont answer the phone. If I could leave negative stars I would! and forget filing the insurance claim its a big rope a dope scam!

On Feb 14, 2025 I entered into this post office and purchased two gift cards, their priority…read moreenvelope and postage. The lady behind the counter, Emima, seemed to be very kind and helpful. Well shocker, my envelope never arrived at its destination. The last scan is still in Aurora at this post office. I was informed the post office will only cover up to $15 for each gift card even though they sell them at a predetermined amount. This type of action seems to cultivate thieves. Never will I go to this post office again since they are thieves behind the counter and their customer service seems to be fraudulent. So if you go to this post office, make sure you do not purchase a gift card and do not let Emima help you. She will steal your package. I have added a photo of her name in case I am incorrect.

Clean, well-stocked, and nicely organized Post Office. Friendly and helpful staff. Ronda was very…read morekind and helped me score some cool new PTSD-support stamps. Great selection of stamps today. Used the self-service kiosk and service desk and both experiences were ideal. Minimal wait and plenty of free parking. Everyone was masked, which I appreciate. I will definitely return to this location.

quick and very nice workers! especially the brownhaired man with the beard. they are very patient…read moreand explain the process well, especially if you have questions about mailing. i only take about 5 minutes max there! although the room itself is small, it never fills up with a long line of customers and im there in and out. excellent customer service!

I'm new to Batavia since last May and was so happy to have a main post office so close. Plenty of…read moreparking, great staff, clean and well stocked with everything for mailing. Also nice that there is an outside maildrop and inside too for packages and letters.

Don't go here. Ups is just about the same price to ship something and they are much kinder happier…read morepeople to deal with. The people working here are the most miserable sad souls in existence and they will do whatever they can to drag you down as well. Hope y'all find happiness someday

Clerk number 11 was extremely rude and disrespectful when I tried to rate my experience there she…read morequickly press my rating so I could start paying, not giving me a chance to rate her nasty attitude, I hope you guys take the time to talk to her about how to interact with customers, if her job there makes her miserable then she should find another job and stop taking it out on the customers!!!

I wish my mail person would deliver my mail instead of my neighbors. This happens quite often. Live…read moreon Tuma Road. Hard to get anyone to answer phone at post office.

There are not enough postal workers up front to help people. The simplest transportation takes…read more15-20 minutes. The individual behind the desk rarely acknowledge the long lines or apologize for delays.

The lady was friendly , helpful and efficient. I was in and out in less than 5 min. This was with…read more3 packages being sent to 3 different states.

We have an app that shows what should be delivered that day. It's been three days and still one…read morebill and two letters have not been delivered. This happens on a regular basis. I don't know how this happens but certainly the delivery person is not doing their job. Also, today we found a letter addressed to someone in Glen Ellyn. It was clearly dropped and just ignored. This service is unacceptable. This is the third time we have posted here. Does the USPS really care? I don't think so, but the missing mail is important and hopefully it will show up. One stars for USPS because was forced to in order to post.. Awful. Horrible.

Fine environment a little disorganized but good people. I like the Carol Stream,IL USPS a bit more…read morethough- they were able to track where my packages were and when they would be arriving at my doorstep.

I caught the postal working throwing the box containing my $900 Stereo pamp on my porch! It bounced…read moreoff the porch, into the bushes causing them to pick it up and drop it back on the porch again!