I just went in today to the PO in Medinah on the busiest day of the year for the USPS and they had…read morethe one person working and a line out the door. I should have just gone to my usual PO in Itasca. I ran over there and to no surprise they had not their usual 1-2 people working but had 4 and 1 additional looking to help with drop offs and stamps. The service here is always a "10" and you are in and out. I know reviewing a PO is weird but this location deserves it! Talk about a great culture at this location.

never had such amazing customer service. my package was delayed by 10 business days due to union…read morepay out on old timers and they helped me find the package and track where it was when there was no update on the tracking. I had to leave from Chicago and they were able to have it shipped to the hotel I stayed at and rerouted to nye with no hassle. I really appreciate not losing this 20 pound package.

How do you Yelp / review your post office? Keep in mind that…read morea post office is a government facility. Unless you're a politician, government isn't glamorous. With that said, I've been in much nicer post office buildings, so I can't give 5 stars here. Another thing is customer service. These are government employees. They don't really have to be nice to you.....and I guess they aren't here. There was only 1 employee working here that I could see. This person wasn't being rude, but there really wasn't any customer service either. It's whoever is next in line, come on up. Not sure I would expect any better from a post office, but I'm giving 3 stars as I've been to much better post offices.

As a village resident recommend you use Itasca PO for outgoing mail as delivering is a past time…read moreevent for our PO in Elk Grove Village. Odds are better with playing Lotto than getting daily mail

I experienced some excellent service at USPS today!…read more Four days ago (Friday) a package arrived for me. I missed the delivery, and scheduled a redelivery online for the next business day (Monday). I also put in a request that they leave the package at my apartment complex rental office since it is staffed and I didn't want to miss delivery while I was at work. On Monday, online tracking showed it was "Out for delivery," so I rushed home and stayed there and waited..and waited. My package ever showed. At 6pm, I called the (800) number to try and figure out why my package wasn't delivered. I was on hold for an HOUR (the recording stated a 20-40 minute wait for a representative) and no one ever picked up. Grrr. Needless to say, I ended up pretty frustrated. Today (Tuesday) I called the Bloomingdale USPS and spoke to someone (woman) about it. She apologized about the redelivery error, but also explained that *I* had to sign for the package. (Ugh.) She was very nice though. I went to USPS this evening to pick up the package. While I was waiting with my baby, he started fussing. A woman came out of the office to see him and interact with him. She ended up asking me if I was picking up a package, and then went to the back to locate it for me. She took the big bag I had brought (to carry it..it's hard to juggle a carseat and big box!) with her. That was so nice!!! She even asked the employee to help me to my car. I did NOT expect that kind of service from anyone, much less at USPS where customer service doesn't usually seem like a top priority. She totally made my day, though, by making things easier for me! I wish I got her name!

Drove to send out packages and wanted to talk to front desk. Says that they are opened online but…read moreno letters or message that they are closed on the inside. Waisted time.

My go-to Post Office when I don't particularly feel like whiling away time standing in line to ship…read moreout that Ebay sale. I frequent the USPS Roselle branch on a regular basis - several times a week, to be exact and 9 times out of 10, I don't have to wait in line. Service is quick, efficient, and hassle-free. I mean, you still have to deal with grumpy postal workers - that's pretty much universal wherever you go (but particularly so with the Schaumburg branch) - but to their credit, they are slightly less disgruntled than most other locations. Parking is plentiful, and there is a drop box for driver-throughs.

received a 3849 in mail box 2 problems: 1st they didnot ring the doorbell, 2nd receipiant moved…read morewithout any address!!!! p.s. their was 5 people in the house why don't they ring doorbell also have them on doorbell camera not ringing!!!!

It's the wise words of Matthew McConaughey, "Alright, Alright, Alright!" That's an apt description…read moreof this post office. It's alright. The pros: 1) They open a full hour earlier than the other (east side) Schaumburg post office. 2) Plenty of parking 3) Large lobby space where you can drop larger packages, buy stamps, access a PO box, etc. The cons: 1) Service is all over the place - I've had the friendliest experiences and "I don't give a sh*t" interactions. 2) The actual customer service area is small and narrow and there's often a line. I appreciate that USPS is trying to keep with the times - easier click to ship, convenient pick up, etc but there are still times that you have to pop over to the PO, and this one is fine.

This is the worst post office in the US. This post office consistently looses packages. Lies about…read moredeliveries are common. I feel sorry for anyone who has to use this post office.

My carrier Rosey is one of the best in customer service!! Friendly and goes above and beyond! USPS…read morehas a Gem with her !!!!

When I've gone there staff has been professional, except one man (years ago) tried to overcharge me…read moretwice. Always check pricing online before going there. He's doing a better job now. Delivery of my mail and packages have been misdelivered too many time. One package was supposedly "handed" to the resident of another address! Their mistake cost me. And in the last year 3 of my packages were delivered to this post office on time as merchant promised, BUT this post office sent it to the Chicago post office, the Chicago post office sends it right back to them, then they deliver it to me. One package however made it all the way back to the post office of the sender and came back. It's REALLY annoying. Mistakes can happen, but it's sad it happens so often. I avoid package delivery with USPS as much as possible because there is always that 50/50 chance it will be delivered all over the place before reaching me.

Whenever I come to this particular USPS, three words come to me mind - nine inch nails. All the…read morewomen working at the counter have huge nails. The women tend to have attitude issues and work slowly. Nevertheless, my experience has so far been pleasant. I also got my passport photos developed Update: one of the ladies asked my name and commented I smelled good

Ratchet, Rude, and Completely Unprofessional - Worst USPS Around…read more This Carol Stream USPS location is an absolute joke. Every single time I walk into this place, it's the same miserable, nasty attitudes from employees who act like they're being forced to do their jobs. I've never seen so many people working in customer service who clearly have absolutely no business dealing with the public. The attitude behind that counter is straight-up ratchet. Long-ass nails, constant attitude, eye rolls, and acting like customers are bothering them just by asking a simple question. Maybe spend less time giving people dirty looks and more time actually doing the job you're getting paid to do. It's embarrassing that a federal agency allows this level of unprofessionalism. You'd think asking someone to mail a package was asking them to perform brain surgery. Nobody is asking you to roll out a red carpet. Just do your damn job without acting like the entire world owes you something. And where the hell is management? Does anybody supervise this circus? Because these employees seem way too comfortable treating customers like garbage. If you're that miserable coming to work every day, FIND ANOTHER JOB. Nobody in Carol Stream should have to put up with your nasty attitude just to mail a package. Absolutely pathetic customer service. USPS needs to clean house at this location and hire people who actually know how to treat customers with respect.

This Post Office location is much smaller than the ones in neighboring towns and it doesn't offer…read moresome of the usuals most of us are accustomed to, like stamp machines, Xerox machine, Self serve package weight and mail options. But I do love coming here because most of the postal workers are very nice and helpful. I've used them for several services: mailing packages, certified mail, overnight deliveries and everything has been a breeze and I've had no issues getting these services done well and efficiently. They are very helpful with passport services as well. Like all businesses, there's always one or two folks that could use a lesson in customer service, and most of the time, I try to avoid their line if I can. But kudos to the smiling helpful ones, they seem to take pride in their work, Even when rude customers make comments about the wait in line, they are always helpful and never cop a a bad attitude.

The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

The people who work here are very helpful . My package was lost and they were to find it and get it…read moreback to me . There are a couple times when the tracking info online said one thing and customer service would say another but the employees communicated with each other so my package could be found . I did find out that there is only one office in Atlanta that deals with all the lost mail in the USA !! thankfully my package did not go there !

A friend sent 4 letters from the greater Chicago area. 2 were sent June 1st. It is now July 11th…read moreand neither letter has arrived. 2 more letters were sent June 26th and thus far only one has arrived.