We came here on Saturday just before the rush. Great customer service from Jenny ? I can't remember her name. But she was cheerful and helpful. read more

We dropped by here to drop off a quick amazon return. Upon arrival, we had to Wait outside in a line because they only allowed so many people in the store at one time. It is great to see these social distancing practices especially moving the lines outside! Once we got inside we were nicely greeted and they had many representatives available for help. One of the representatives went out of her way to make conversation and made a good suggestion on a new dog harness (I was returning one that was in effective.) The store was clean and we really like this location! read more

The UPS Store - Outside - Shipping Centers Near Me - North Riverside, Illinois

This store does NOT accept returns, printers are broken, staff is rude. Charges 3.50 to print a label or plain letter paper. Absolutely do not recommend, specifically Lydia. read more

The staff at this store are helpful and friendly! They have a great notary and even when there is a long line, it moves fast. I have stopped going to the US Post Office. In most instances UPS is cheaper and faster! read more

The staff was very kind to me. As a Senior I really appreciate the service and professionalism that they gave in returning some items. Customer friendly atmosphere read more

Terrible customer service. Better to just go to a drop box than waste time in this place. It makes me give them 1 star but it's actually zero stars. read more

My mom and I came to this location because I needed a paper notarized and it was one of the only locations in our area that had a notary available. The service was great! The people who helped me, Barb & Jennifer, were helpful. One employee in particular named Ally (or it might be spelled Allie) gave us great customer service! The line was out the door and there were some customers with attitude, but Ally was very patient, respectful, and nice with every single person. Ally was doing such a good job, she really deserves a raise! It's rare nowadays to encounter patient and respectful employees so her service was very much appreciated. read more

Despite the incredibly crowded store of impatient customers such as myself the staff here was extremely delightful and kind. Although it seemed I showed up while they were slammed, the staff was super professional and upbeat. Good job! read more

Very poor customer service. Very rude and not at all helpful. The ones in Oak Park at so nice, this is terrible. Do not go here.

The two amazing people working at this location on October 15th, 2020 at 5pm (N. Riverside, IL) deserve major kudos. Well done my friends. Watching you deal with dozens of people, several unruly children and a door that flies open with gusting winds was inspiring. Friendly, professional and great at their job. If it was up to me, you would both get huge holiday bonuses. read more

Great customer service even on their busiest times. Everyone is friendly and kind. Not something you see much anymore.

Quick, efficient, and awesome! This location opens earlier than some other locations around the area (i.e. one on Marion St.) read more

If you go on weekday, and the lady with the glasses is there, this store is awesome. Very customer-centric, answer the phones, etc. i went today - a Saturday and it was a very different experience. They didn't answer any phones for one. When I got there, the gentleman who I assume is the manager admitted to being late in the AM, overcharged me and basically said if he is short staffed, you're out of luck. The two other staff were rude (don't look at you and look miserable) and need a refresher on customer service. To make this store more efficient and better, look at what UPS Oak Park is doing especially with notary service. Have appointments or a sign that is visible so people don't have to wait in line if there is no notary service today. It's a crapshoot whether there is a notary service or not. The guy said to call but if you don't answer the phones or are short staffed, you're out of luck. Also take some lessons on customer service from the other manager of the store. Managers set the tone. read more

Worst service ever , no help what's so ever , the charge you for by the mins of use of computer to print out what you need ,there already charging you for the prints, then there computer runs slow and takes for ever for your files to load , and they charge you for the mins your not even getting to use , when I talked to the employees and manger , all they could say was that corporate wanted it that way. Would not use this place ever . read more

Never any issues always smiles and greetings. Sometimes when I run out of tape or need a ups slip they provide every time with no hassle. I come out way to come here just for the piece of mind, knowing my package is in good hands. read more

I am so grateful for this store. It's in a convenient location and everyone at the store is always so helpful. Their hours are also very convenient. Quick customer service. They know what they're doing and they do it well. read more

Beware of UPS and FEDEX!!! They steal shoes and deliver broken boxes to see what's in them!! It's sad we can't shop online without having to think they might steal my order!! read more

We arrived on the way to the airport with a rush packaging job. They grabbed our shipment and rushed to the back and begin packing. We had to leave before they were finished but they kept in touch with us via text messages. Everything arrived in perfect condition. In addition, a small piece had fallen on the floor during packing and was forgotten. That is, until Jenny found it and sent it to me in an envelope. Next time in Berwyn when I need UPS packaging and shipping I will be at the UPS store on 25th St. read more

Wonderful customer service. Jenny and her crew are so helpful! I would recommend going out of your way to use their services.

I go in for notary services... Find out they don't have one on site everyday... So I ask which UPS store might be a better option to visit? Clerk in back says to "try the one in Oak Park!" needing piece of mind and so I don't have to drive everywhere... I ask "do you think you can call and see if their Notary attendant is in?" She then states... "we don't have their number!" of course she either was preoccupied with doing nothing in the back, and didn't actually care to help or that she's lazy. Either way... If someone searches for a Notary near me through any search engine, and this location doesn't employ one everyday... It shouldn't even populate as an option to visit on those days they're not there. Poor customer service, and inaccurate information about their business location/practices. read more

Hello to who it may concern , as walkinfo out of the facility with my daughter. doors open all the way due to strong winds here in chicago I. Employee said thank you in a bad attitude. As putting m my daughter in her car an employee flick me off . my reason why door open all the way was because of strong winds and I was carrying my daughter . read more

Went in just now about 2 minutes to 3 thinking they were open until 5 finding out they close at 3. Wasn't able to print my label at home and had it on my e-mail as a pdf. The guy working there was so nice. He emailed the label to himself and printed it up and the ups driver waited for us to finish to put the package on his truck even though he was just walking out the door. No attitude from anyone even though we all know what it is like when you just want to close shop and go home! Now that is great customer service. read more

Friendly, helpful staff. They were ready to help as soon as I walked into the store. I made numerous trips and each time someone greeted me and helped me. As soon as I was ready, my stuff was boxed professionally and quickly. The checkout process was a breeze. The real estimate in my mind was that when the owner arrived later, the staff worked with the same friendly efficiency. I would highly recommend this UPS Store. read more

This is a good UPS location, focused primarily on individual consumers rather than business services. There's usually a wait in this tiny store, but the line moves way faster than at the post office. Excellent place to drop off that return to Amazon. read more

Needed some printing done for a funeral program last minute. Everyone at this store was very kind and helpful. I was able to quickly print what I needed and the price was very reasonable. I would recommend this UPS Store for all your printing needs. Thank you SO much Jenny!!! read more

They lost my passport and the company doesn't know if is damage or lost. The staff has been really nice trying to help me out, but we lost a fly because of this and now I have to wait undefined time to get a response on what is happening. read more

This place is quick easy and has friendly staff.

The best UPS Store in the area. Easy to get to, easy to park, staff is friendly and helpful. Always use this store for packing and shipping needs! Sometimes there is a line, but I have never had to wait that long. I usually walk right in. read more

Great Store. The staff is very helpful. I am a teacher and they always help me with printing, computer usage and all my other printing, mailing. This is not the closest store to my house, I went to another one and sadly they weren't"nice". So I always come here.GREAT UPS STORE! read more

I'm not sure whether to give 3 stars or 2. I had to ship a 24" LCD to my brother in California. It was in it's original packaging but the box had a hole in it so I thought it would be better to purchase another box and put the original box inside of that. The big box cost like $17! Okay, whatever, it was an unusually large box so I'm fine with that. Jenny, who helped me, was pleasant and packaged the TV in the big box and rung me up for $50 something for UPS ground plus the cost of the box. Great, grand and wonderful. This morning, I realized I had forgotten to pack the remote with the TV. So I stopped by this morning and to get the remote to my brother at the same time as the TV, it was going to cost $26! For a remote! And to make things more unusual, it was $1 cheaper to get it there a day before the TV. I was in a rush since I had to get to work so I opted for the $25 option. So it costs half as much to ship a remote that weighs 40-something pounds less? I'm going to try FedEx next time to see if the prices are as ridiculous. I'll give 3 stars because the staff was friendly in both cases. I'm just not sure about UPSes pricing scheme. read more

This store is small, sometimes has a wait line, but always quick (unless you get one of 'those' customers in the line) friendly and helpful. I use them all the time and have never been disappointed by the service read more