This is one of my near by UPS stores. It's in the outskirts of down town Elmhurst…read more There is plenty's of parking on the street and around the corner of the store is a south parking lot. The place is clean and organized They had enough staff during Covid19 and they were practicing social distancing. Their staff if friendly and I didn't feel rushed. Their store hours are open longer than other ups stores near me which I often need to go later after work. Overall this is a good location to do your shipments.

There are super fast, friendly. They value my time by doing thing super efficient. When I go there…read morethere is always someone there to greed you and I only had to wait seconds instead of minutes. I'm really surprised how good this store is. Keep it up UPS people!

Be very careful when purchasing from ISold It store in Elmhurst, IL. Selling things as new when…read morethey are NOT new. Left untrue feedback on eBay for buyers who give honest and truthful review.

Stopped in to drop off a couple Amazon returns. It turns…read moreout that Thursday afternoon (the day after Christmas) is a great time if you're trying to avoid crowds. Lol I didn't get the gentleman's name who helped me at the counter. I accidentally mixed up the two packages that he scanned for me, but he quickly resolved it without issue. I wish I got his name because he provided excellent customer service and was quite cheerful. Even with my mixup, I was in and out of there within a few minutes . Another thing I noticed on my drop off package receipt, is that they provide a discount code for some of their services. Their prices are already reasonable, so this is a nice little bonus. Another bonus is that Petra falafel recently opened. I grabbed one of their take-out menu so that I can easily order from them in the future.

This is the worst store ever. I went to return two Amazon returns, in the original Amazon shipping…read moreboxes. The manager (Alex) whom was at the register told me. "Amazon wont accept these in the original shipping packaging" I responded " that is the silliest thing I have ever heard." So I unpacked the two items and swapped boxes. "There, no longer in the appropriate shipping package. He then said, this needs to be double boxed, you can buy a box here. I said, it didnt ship to me double boxed. He responded "i'm also not re-taping your package" This is not a free tape store. You can purchase tape from me, but i'm still not shipping the one not double boxed. Are you kidding me. Its so sad its comical. If Alex was 17 years old with no work experience, and no idea how to treat a customer. I could understand. But he was a manager in his 40's. I will never return to this location again and I will also be informing UPS corp about how their franchises treat their clients.

We brought some packages to the Bensenville UPS store on Irving Park Road. They were awesome. We…read morehad several items of our son's that we were shipping to him. Some of the items were fragile. The owner, Jimmy packaged them up with care, used extra bubble wrap to ensure there safety in route. He was great. I also had Shovana, Im sorry if I spelled her name wrong. But she was super awesome at helping me out on my phone returning some amazon packages. She knew how to navigate my phone much quicker than I did and had the items processed and ready to ship in no time at all. She was very patient with me and didn't once make me feel inadequate for not knowing how to do it myself. I actually did the return myself but I screwed it up. Shovana helped to fix it for me. She was polite, professional and very friendly. I highly recommend this place.

Came in around 6 PM during a rush, and Santiago handled everything calmly and professionally. He…read morehelped me wrap, box, and label my return without any frustration and kept a smile the whole time. Really appreciate Santiago for being friendly efficient, and for having patience with me. Thank you. Both associates worked great as a team and they both have great customer skills.

Great and friendly service. I had to return equipments for ComCast and they took care of everything…read morefor me, free of charge and hassle free. Easy parking and it's in the same plaza as Little Caesar's.

The owner is rude and argumentative. Save yourself a headache and pick a different UPS Store that…read moreisn't unprofessional

Words cannot even begin to express the amount of help and suggestions that we're offered to me from…read morestore manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!

I had to come to the store for their fingerprinting service. Naomi and the other staff member were…read moreso pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.

Very professional and easy to work with. Pattie was very…read morepatient as we had to work to get two witnesses. We finally were able get a date set up and Pattie was prompt and efficient

Friendly, quick and on time. Highly recommend. Demonstrated a thorough understanding of notarial…read moreprocedures and legal responsibilities.