There are super fast, friendly. They value my time by doing thing super efficient. When I go there…read morethere is always someone there to greed you and I only had to wait seconds instead of minutes. I'm really surprised how good this store is. Keep it up UPS people!

I have used many UPS locations over the years and this location continues to impress me with their…read moreexcellent customer service! Thanks for caring. You are the best!!!

Absolutely the rudest people ever. Don't buy from them. TERRIBLE customer service. Greedy and…read morecondescending. Surprised anyone would buy anything from them.

Be very careful when purchasing from ISold It store in Elmhurst, IL. Selling things as new when…read morethey are NOT new. Left untrue feedback on eBay for buyers who give honest and truthful review.

Stopped in to drop off a couple Amazon returns. It turns…read moreout that Thursday afternoon (the day after Christmas) is a great time if you're trying to avoid crowds. Lol I didn't get the gentleman's name who helped me at the counter. I accidentally mixed up the two packages that he scanned for me, but he quickly resolved it without issue. I wish I got his name because he provided excellent customer service and was quite cheerful. Even with my mixup, I was in and out of there within a few minutes . Another thing I noticed on my drop off package receipt, is that they provide a discount code for some of their services. Their prices are already reasonable, so this is a nice little bonus. Another bonus is that Petra falafel recently opened. I grabbed one of their take-out menu so that I can easily order from them in the future.

Fabulous customer service! I had a yard sign printed. It did not come out as well as I hoped. A…read morequick email to them and they were super nice and eager to redo the sign. Response to a problem is such a huge part in how I judge a business. Theirs was superb! Thanks everyone at the Elmhurst UPS Store!

Came in around 6 PM during a rush, and Santiago handled everything calmly and professionally. He…read morehelped me wrap, box, and label my return without any frustration and kept a smile the whole time. Really appreciate Santiago for being friendly efficient, and for having patience with me. Thank you. Both associates worked great as a team and they both have great customer skills.

They've always been very helpful with packaging and everything has been delivered at the time that…read morethey say

Absolute garbage. Rude, arrogant, unhelpful staff that won't do their job. Dropped a package off…read morefor return and they refused it.

Worst customer service Tells me after we print there is a…read morecharge Love the Addison UPS store

I had to come to the store for their fingerprinting service. Naomi and the other staff member were…read moreso pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.

Words cannot even begin to express the amount of help and suggestions that we're offered to me from…read morestore manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!

Very professional and easy to work with. Pattie was very…read morepatient as we had to work to get two witnesses. We finally were able get a date set up and Pattie was prompt and efficient

Friendly, quick and on time. Highly recommend. Demonstrated a thorough understanding of notarial…read moreprocedures and legal responsibilities.