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    FedEx Ship Center - Entrance

    FedEx Ship Center

    (36 reviews)

    If I could have given zero stars, I would have. Went to this location last night to drop off a…read morecomputer to be shipped to Utah. There was one customer in from of me who was discussing a package that had not been delivered. The customer was having no luck getting information on the phone, so decided to discuss the issue in person. The agent was trying to be helpful but could not tell the customer where the package was or if/when it would be returned to the warehouse. 20 minutes later, the shipping clerk glanced at me and asked if I had a shipment. I told her I needed to ship my computer to Utah. She pointed to the corner and said "find a box and I can take care of you." There were no laptop boxes available. She finally went to check in the back and returned empty handed. She recommended I got to the other side of the office and grab a padded envelop and put that in the box. There were no padded envelopes so I returned to the counter where three more customers had arrived. She ignored me to take care of the first customer and then when she bothered to glance my way, she asked "you got a problem?" I told her to continue to take care of the rest of the customers and then we could discuss my problem. She said I didn't need to give her attitude. After she took care of the three customers, she went to the back again and remained there for five minutes. I just left. She expected me to put a $1,000 computer in a padded envelope and a box to bang around on its way to Utah. I don't know what the problem was or why I was being treated like a bother, when all I wanted to do was get my computer shipped safely. I am sure if she had completed my shipment, the laptop would be on its way to some unknown location never to be found again.

    This is the WORST FedEx shipping center I've ever had the misfortune of working with. So far, out…read moreof all the FedEx hubs to deliver to my address, this is the only one that seems to be convinced my address doesn't exist. Rather than following the delivery instructions provided or making any attempt to contact me, the drivers keep returning my package to the shipping center and listing my address as incorrect. I've called four times in three days, opened up three different tickets, and have been assured by customer service reps every time that the driver will call me when they deliver; they have never once attempted to call me. I spent 6 years working in logistics, and it is crystal clear that this delivery hub lacks any and all training. It's truly pathetic.

    iSold It - mailboxcenters - Updated May 2026

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