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    Pack & Mail Plus

    5.0 (6 reviews)
    Open 9:00 am - 7:00 pm

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    Demar Logistics

    Demar Logistics

    (49 reviews)

    Ordered my equipment from Sears and was a little nervous when I found out Sears wouldn't be…read morehandling the delivery or a reputable carrier - turns out rightly so. The package I ordered was over 200lbs and I didn't want to bother friends or family with picking it up myself so I decided to have it delivered and sears assigned Demar to deliver. Due to the weight and size of the package, the delivery was almost the same as the part - which was fine with me since I wouldn't have to handle it. I was given a delivery date of two weeks. Two weeks goes by and no package or phone call. So, I call in and get a relatively rude customer service agent that explains it's due to arrive at their local facility that day and I should get get a call soon. Two days goes by and I get a call scheduling a delivery for the following week (a total of 3 weeks delivery time, one week late, and ZERO updates on any of that, but at least it was being delivered). The day of delivery arrives, I cleared my schedule for the 4 hour window they provided and I get a phone call bright and early from a representative. They explain to me the package is lost and they are looking for it but it wont be delivered today. I received a slight apology, no empathy, and very little assistance from the person who helped me - lead me to believe this happens a lot. I was told I would be contacted later in the day with an update. By the end of the day, still no phone call, so I call in myself. Once again, no apology, empathy, or concern and they tell me it still can't be found but will call me the following day after looking one last time for the massive package. The following day, no phone call AGAIN, so I call in myself AGAIN. When I call in, hopefully for the last time, the representative explains that it is officially lost and will put in a note to Sears - no apology whatsoever and a very, "no big deal" attitude (another red flag that his probably happens DAILY). The delay in declaring it lost made it more difficult for me to put in the order cancellation with Sears and more difficult to get the issue resolved. Overall, I will not be using Demar again, nor any company that uses them. I wouldn't have a problem with any of this if they just handled it better. I completely understand these things happen, but the fact that they could absolutely care less was just way beyond rude. I shouldn't have to lose my temper to get an apology or an immediate fix - the fact that I handled the situation with composure was not a sign that I wasn't angry. I would encourage anyone that is being assigned them as carrier to change that QUICKLY and if you cant, call them frequently to get updates on your package. They have a negative online presence for a reason, they have also been in business for 30 years and have 0 customer service awards or accolades, and the lack of surprise when they discovered my package was lost leads me to believe this happens a lot and/or it was stolen - regardless THEY DON'T CARE ABOUT YOU OR YOUR DELIVERY, YOU ARE JUST A NUMBER TO THEM.

    This "shipping company" is a disaster. They've had my couch for weeks now, and finally scheduled…read moredelivery for today - Thursday, 1/2/2014. I arranged to spend the day at home so I could be available to receive my couch, which was already late, during their giant time window of 1-6 pm. They actually call me after 1 pm - during the actual delivery time window - to tell me the couch is NOT COMING! Great, why don't I just go back in time and plan something else for today? And let me clear my schedule for tomorrow, so I can get it then. Oh, what's that, Demar Logistics? It's not coming tomorrow either?? Oh, the first day available after it's suppose to arrive late on a Thursday is... the following Monday? You know how real shipping companies give you a tracking number, and you can see where your package is? My tracking number, which I've been checking every day since my package became late, provides only this information: December 18: Received December 19: Shipped It's now January 2nd. Demar Logistics, your website refer to your "core competencies," but aren't you supposed to be a shipping company? I would therefore argue that you have no core competency. Yelpers: Whatever you do, don't ship through Demar Logistics. And do your very best not to buy anything from a company - a lowbrow company like K-Mart, for instance - that would ship through Demar instead of through a reputable, name-brand shipping company.

    New City Moving

    New City Moving

    (1.3k reviews)

    Avondale

    I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

    I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

    Pack & Mail Plus - shipping_centers - Updated May 2026

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