If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.

I had a very last-minute move and was extremely grateful that this company was available on short…read morenotice. That said, the experience was mixed. Two of the crew members arrived smelling strongly of marijuana and were slow, clumsy, and clearly struggled throughout the move. In contrast, the other two crew members, Ismael and Jose, absolutely carried the entire job. They were polite, efficient, hardworking, and treated my belongings with care and respect. I'm very thankful for Ismael and Jose's professionalism and skills -- they truly made the move possible. If you book with this company, I highly recommend requesting Ismael and Jose specifically for your moving crew.

The team was outstanding from start to finish. They arrived right on time, listened carefully as I…read morewalked them through the house, and followed all of my packing instructions. Throughout the day, they worked diligently, handled everything with care, and asked thoughtful questions to make sure items were packed exactly as I wanted. Their professionalism and attention to detail gave me great peace of mind during a stressful move. I'm incredibly grateful for their help and would highly recommend them to anyone in need of packing services.

Working with the manager Mrs. D was really good. She took her time to explain everything to me in…read moredetail. I did not feel rushed and she even took the time to look at the pictures I had to make sure I was getting the correct size storage place. Ronda P.

We were not told the 2nd floor is NOT climate controlled. Supposedly, the 1st and 3rd floors are…read more How is that possible? What is the logic? On a hot day outside, the temperature inside is as hot, if not hotter. Also, it's a pain to have to get out of my car, go inside the garage to open the door.

Can't say enough good things about this company. From the initial phone call to the office to the…read moreend of the move a solid 10! These guys were awesome. They were respectful and careful with our things and walls. We had some very heavy and bulky sofas and they certainly worked hard to get them through doors and stairwells. I recommend them highly. Pricing was also very reasonable.

Good Move packed our 5 Bed / 3 Bath house on a Thursday and moved us on Saturday. Ricky and the…read morerest of the crew were experts that treated all of our items with care, brought a great energy to a stressful weekend for us, worked hard for 12 hours (!) on Saturday, and never seemed to sit still the entire time. Chris, the owner, was quick to reply when I had any questions too. Good Move moved my grandparents about a month ago and us just now - both experiences were fantastic, and I would recommend them for both the top notch service and the low rates for anyone looking to move!

Literally 800 DOLLARS to move out a 1-bedroom apartment with no stairs, no long walks, and…read moreeverything was already packed. It seemed like they were being slow on purpose. Scam of the century

The moving crew did a good job and I tipped them accordingly. That being said, the billing office…read morewas poor. The gave me a range of 3-5 hours. I did not believe the 3 hour estimate. How do you go from Glendale Heights to Wheaton to Downtown Chicago while loading and unloading the truck in 3 hours? 5 hours seemed right and I was good with that. End of the day, it was 6.5 hours they charged me for. Very bad estimation. I am not sure I would use them again.

I am a repeat customer and for good reason! I've been slowing moving from the Chicago area to Los…read moreAngeles for more than 40 years- the final shipment arrived packed perfectly and ahead of schedule. Owners Michelle and Greg take pride in their work and service!

God it smells awful in here! I would think the stuffed animals would stink from being in here…read more I have shipped a few times and really always feels like I have been bothering them by coming in. The biggest turn off? Signs that you need a mask in 2026. If it's from a third party vendor you support, it will be the downfall of your own business.

We have had two interactions with Falcon moving in the last 6 months. Both times have been a great…read moreexperiences. We moved in to a new home on 2/5/26 our movers were : Kris, Pat, Josh and Daniel. All were very helpful, professional and supportive. They went out of their way to ensure that the move went smoothly. Further there were very polite. I really hope we do not have to move again for a long time. However if we do need to move this is the group we would use to facilitate our move.

I've used many services before. This by far was the worst. Well not all aspects. The guys who…read morepacked our house - great. I mean they used our sheets and stuff to pack items, but whatever. The biggest issue I had was the guys who loaded our truck. They came over an hour late and then instead of wrapping our furniture, they just started tossing the stuff on to the truck unwrapped. The driver even had to tell them they needed to wrap it or he wasn't going to be able to leave. Then within 15 mins - they broke our credenza. We called the office right then and there and they tried to get the crew aligned a touch better. However there was no improvement. We got to our new home and all three TVs were busted dressed were scratched up couch ripped. Their response was - well we will look into it. I mean when the guys unloaded our stuff they took pictures so they wouldn't be blamed. So I guess the service was "fine" we just got a horrid crew in Atlanta to load our truck which is sad because they were the most important part.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Quality move done efficiently with kindness. One of the guys generously helped me up when I slipped…read moreoff s stool. Guys showed on time, worked hard and made sure I was satisfied throughout. Tip was appreciated though not expected. I had offered to buy lunch but they were so efficient, move was finished by 2. 5 hours for a 3 bedroom townhome. I did most of the packing. I should have had them pack my hanging clothes. I forgot them till the end.