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Schaumburg, IL

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US Post Office

4.3 (6 reviews)
Open • Open 24 hours

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Prime Packing & Shipping - International Shipping

Prime Packing & Shipping

(7 reviews)

I can't believe I haven't rated this company before and I have had a business relationship with…read morethem for at least 3 years! My logistics company stores inventory here and has pallets shipped to my clients business conferences nation-wide. Bill builds our oversized pallets and they last longer than pallets built at other shipping services I have used. I get about 1 year of use out of each pallet. He also helps me source "white glove" delivery in the meetings we ship to so my clients have help with setup/breakdown at meetings. When I have meetings in the Chicago area, Prime sends out a team that offers "white glove" services such as carrying the meeting boxes through loading docks and direct to the meeting room. Then they perform moderation equipment set-up for these meetings. Bill has also helped me get through some very busy times and always has ideas on consolidating the routes so we sometimes ship to another meeting rather than return back to the hub to save costs by eliminating one leg of the trip. Bill Mamer and his team have never failed to be courteous, prompt in their replies and on time when performing these detailed deliveries and set-up. I have also not suffered any loss or damage of set-up equipment even during difficult times such as snowstorms of which Chicago is famous for. I only wish Prime was open on Saturdays! If you want professional service you can rely on Prime Pack & Ship.

Bill has shipped delicate electronic equipment for me to international and domestic destinations…read more Customers are always happy with the condition of their equipment on arrival. Service is great and pricing is very reasonable.

AIT Worldwide Logistics - Custom hardwood furniture left in driveway out in the weather by AIT driver

AIT Worldwide Logistics

(270 reviews)

Our church was trying to return some large tables and was getting a major run around from another…read moreshipping company. One call to AIT and Jan, who gave world wide amazing customer service took care of my issue. For 3 days we were dealing with this shipping issue. Jan resolved it in less than 20 minutes. She was professional, polite, patient, understanding and kind. In these days and times to even speak to a live person is a miracle. So I give even more stars to AIT for having such great staff. If we need shipping in the future this will be the company we call and so should you.

If I could give this company a zero-star rating, I absolutely would. They failed on every level of…read morewhat should have been a straightforward threshold delivery. I received no phone call or heads-up that my shipment was arriving, they left it sitting in front of my garage, never asked for a signature or even attempted to come to my front door, and delivered outside the delivery window. To make matters worse, I couldn't even get ahold of anyone because the delivery had been outsourced to Denver Air and Delivery Service. This was supposed to be a threshold delivery, which clearly did not happen. While multiple companies share responsibility for this unacceptable experience, AIT Logistics is prominently listed throughout the paperwork. I will be leaving reviews for all three companies because customers deserve to know what they may be dealing with. The entire experience was frustrating, unprofessional, and completely unacceptable. A delivery service should communicate with its customers, honor its delivery window, and fulfill the service that was promised. None of that happened here. After reading the other reviews, it's clear that my experience is not an isolated incident. I can't believe a company I did business with chose this logistics company based off the reviews here. They share the blame.

Regent Logistics - Regent Logistics (Freight Forwarder located in Chicago and Shanghai)

Regent Logistics

(1 review)

Completely horrible customer service. I called in asking a simple question and the service rep on…read morethe other end was rude and inconsiderate. She was absolutely unwilling to help and told me to solve my issue on my own. This will be the last time I let my vendor book with them for sure...

From the owner: Regent Logistics Inc. provides worldwide freight forwarding services and logistics solutions. We…read morespecialize in air, ocean and inland transportation throughout the world and track your cargo from door-to-door. We can cover all your freight needs and will provide you with tailor-made logistics solutions. Air Transportation: Same day air, next day air, door to door, airport to airport, airport to door (EXW,FOB,FCA, DAP, DDP) Ocean Transportation: Freight consolidation, import,export , FCL, LCL (EXW, FOB, FCA, DAP ,DDP ) Courier Service: DHL (superior service and much cheaper than shipper's account,import and export from U.S.) Warehousing: Distribution, inventory Trucking: Hot shot, exclusive, LTL, FTL, over-sized, inter-modal, lift gate, residential, time definite delivery, cross border trucking, container drainage Customs Brokerage Agency: Pre-clearance, ISF filing, entry processing & customs filing, classification, duty drawback assessment etc Special Service: Student luggage shipping, motorcycle shipping, personal effects shipping back to their country Overseas Agent Service: Handling agent for different country import and export

US Post Office - postoffices - Updated November 2026

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