Bill has shipped delicate electronic equipment for me to international and domestic destinations…read more Customers are always happy with the condition of their equipment on arrival. Service is great and pricing is very reasonable.

I have dealt with many packing, crating and shipping companies and as an experienced professional…read moremyself, I can say that Bill's team is second to none. They are a pleasure to work with and provide the best service in the Chicago area. Their pricing is right on point and they are always willing to go the extra mile for their clients. For anyone that needs to get something professionally packed and shipped--Prime Pack & Ship is the only choice!

Excellent family owned UPS store. We've been mailing stuff from here for years and am always taken…read morecare of in a quick and friendly manner. They don't inflate their shipping prices like other nearby UPS stores we've tried. They have notary services here that's a whole lot quicker offered same day walk-in (no appointment needed like at all the banks!). They are cheaper than anywhere else too! They have shipping supplies, mail box rental, copy making etc... They always provide exceptional service and their location (in the same strip mall as Dunkin Donuts on the end) is easy in and out! Thanks for making shipping packages a breeze!

So convenient... the only UPS Store open on Sundays. Located in the middle of a strip mall at the…read morecorner of Schaumburg and Plum Grove Road... they close at 3pm which is reasonable for even late lazy Sundays. Glad I looked on Google!

Best place to go the owner is always very helpful and very friendly…read more The hours are perfect

Everyone should support this amazing small business! The owner always has a smile and is the best…read moreat what he does. He also clearly takes pride in his work.

5 Stars I cannot say enough great things about the FedEx on…read moreRoselle Road in Schaumburg! I was in a serious time crunch and needed business cards printed ASAP. Courtney, Michelle and Itzel went above and beyond to get the job done--and incredibly, they had everything printed and ready in under an hour and a half! Not only were they lightning-fast, but they were also professional, friendly, and so easy to work with. Their efficiency and kindness truly made a stressful situation so much easier. I'm beyond grateful for their help and highly recommend this location to anyone in need of quick, reliable print services. Thank you, Courtney and team--you saved the day!

I had a package that required a signature and kept being delivered in the middle of the day so I…read morewas not home. I had attempted to handle the situation on the website and call customer service on my own but was not able to get direct help or information. I walked into this fedex because someone would have to talk to me. I asked if he could help me schedule the delivery for a time that I would be home or change it to pick up in store. The guy (wearing a plaid flannel so I assume he was the manager) handed me a business card, told me it would call the store directly and then he would transfer me to customer service where he assured me that someone would pick up (I had already sat on customer service for 20 minutes previously with no answer). THANKFULLY I stood in the store and let him listen to the hold music with me. After 10 minutes he assured me that someone would pick up. I told him "it's already been 10 minutes, how long do you like to be on hold?" he laughed, walked to computer, messed with the FedEx website same as I had, entered my tracking number same as I had, and told me that I would have to contact the sender to change the shipping instructions. I am mad because if he had taken 2 seconds to listen to my issue we would have both saved 30 minutes of hanging out in a FedEx. Thanks for nothing to that guy, I wish I had his name to list here. I would pay extra in shipping if it meant I could receive packages from anyone but FedEx.

FedEx Office does make it easy to make copies and presentations. For work, I had several dozen…read moremanuals that needed to be put together. Each was over 100 pages and would have eaten up the toner in our office printers and taken a lot of time to put together. You can create your presentation then upload it to their website. They have a very simple to use a wizard to put it together the way you want - color or B&W, 3-hole punched, binding options, etc. Then you pay online, select the time to pick the finished materials up, and you're off to the races. I submitted around 11 PM one evening and said I'd be by at 7 AM the next day. Everything was done perfectly, on time.

I've been to this location a few times since relocating here a few months ago. The same female…read moreemployee has been here each time I've utilized the copy machines and she's simply awesome by providing excellent service by being helpful and super kind.

I'm grateful to have found this excellent local small business. Eric was very helpful, efficient…read moreand knowledgeable with my international mailing. I recommend the services and will be returning.

I love this place!! I walked in to ship some packages out. Little did I know, I was walking into a…read moreplace that will be able to customize my masks and clothing! I instantly took advantage and created a design that I wanted and put it on a long sleeve sweater. The results were absolutely perfect. Vibrant, smooth and durable! Not to mention a GREAT price for this customization. I'm sorry if my design offends you, but this is what I wanted and it's perfect.

Easiest a return could ever be and i didn't even tape the box or print the label. This is easier…read morethan the amazon returns at kohls cause i didn't even have to walk through a big box store. They had everything ready to go and easy to help me, i didn't have to buy a roll of tape like i have before at USPS. The employees were friendly. 10/10

Your team has been absolutely pathetic. They were meant to ask for all the documentation on…read moreSaturday. They left one out and only told us Tuesday, we promptly submitted it and were told it was released from customs on 1 SEP. IT IS STILL NOT OUT FOR DELIVERY It was rescheduled so many times and the last one says Wednesday but it was NOT delivered and it is STILL not even out for delivery Nobody has been updating us. Nobody on the phone is helpful. This is a very time sensitive package and there has been absolutely NO customer service. We are appalled

Our church was trying to return some large tables and was getting a major run around from another…read moreshipping company. One call to AIT and Jan, who gave world wide amazing customer service took care of my issue. For 3 days we were dealing with this shipping issue. Jan resolved it in less than 20 minutes. She was professional, polite, patient, understanding and kind. In these days and times to even speak to a live person is a miracle. So I give even more stars to AIT for having such great staff. If we need shipping in the future this will be the company we call and so should you.

I'm only leaving a 1 star review because I can't leave a 0 star review. They are beyond horrible…read more My experience with AIT World Logistics was marked by poor communication, significant delays, and financial loss on my part. On June 16, I never received a notification regarding the scheduled arrival time on June 17--no phone call, text message, or email was sent. I had to follow up twice that day just to obtain the installation window so that I could coordinate someone to be present. After two phone calls I was given a window of 2-5pm the following day (June 17). My father arrived at my home on June 17 and was ready at 2:00 PM for the scheduled window. He waited the entire window -- and an additional 45 minutes -- before the technician finally arrived, nearly two hours late. By then, no one was available to meet the technician in person. I had to rearrange my own schedule and was late for a scheduled appointment with a client in order to coordinate with the technician over the phone just to ensure the hoop installation could proceed. This was a birthday gift for my son, whose birthday was on June 21, so I had little choice. However, this disruption directly affected me in terms of my job and my professionalism. When I returned home that evening, I found the new hoop left in the driveway and being rained on, even though my wife arrived home while the technician was still there and it could have been brought into the garage. I had to move it myself after a long day. I called to file a complaint on Wednesday, June 18 and requested a free haul-away service as compensation for the inconvenience and impact upon my job. I was told that only a manager could authorize that, and I would receive a call back. In the meantime, I PAID for the haul-away service of the old hoop as an add-on to my existing order, being told that it would be completed during the technician's return visit on Friday, June 20. On Friday morning (6/20), I moved the old hoop from my garage and back to the driveway. When I returned later that day, the new hoop had been installed but the old hoop was still there -- the haul-away had not occurred. Additionally, there were bits of trash and equipment strewn all over my lawn that I had to pick up. As of that point, I had still not received a return call from a manager. I had now paid for a service that was not rendered. On June 21, I called again to report the issue. I was told someone would return to complete the haul-away within 24-48 hours, and that I would receive notification beforehand. I also requested to be contacted by Jacque, the manager for the region, so that I could directly communicate about this ongoing issue. I received a voicemail from Jacque and called him back within 1 hour but received his voicemail whereby I left a message. I have since called two more times requesting an email from him but have, to date, not received one. As of today, July 1, the old hoop is STILL sitting in my lawn. Not only have I paid for a service that has not been rendered, but I also remain concerned about safety--my children are actively using the new hoop with the old one still behind it. If one of them is injured due to this negligence, I will have no hesitation in pursuing legal action.

It's the wise words of Matthew McConaughey, "Alright, Alright, Alright!" That's an apt description…read moreof this post office. It's alright. The pros: 1) They open a full hour earlier than the other (east side) Schaumburg post office. 2) Plenty of parking 3) Large lobby space where you can drop larger packages, buy stamps, access a PO box, etc. The cons: 1) Service is all over the place - I've had the friendliest experiences and "I don't give a sh*t" interactions. 2) The actual customer service area is small and narrow and there's often a line. I appreciate that USPS is trying to keep with the times - easier click to ship, convenient pick up, etc but there are still times that you have to pop over to the PO, and this one is fine.

Would like somebody to explain any of this way of doing business.This is the Woodfield station on…read more1951 McConnor pkwy.ALL customers should have been notified.Its 24 hr access....and no emails to customers.The note that has been posted in the back of bldg states (attached below) CLOSED"temporarily".... but all doors are unlocked.In addition,the reviews on this facility are ALL bad!!My relatives are in schaumburg.This is the worst thing ever!!!!!!!!!!!!The old location on mall drive was just as bad .What a both sad and awful thing for a government agency.They should be ashamed .

Bardzo polecam naszym rodakom lokalizacje Polameru w schaumburg.Jest tam bardzo mila obsługa i…read morebardzo profesjonalna.Pani Agnieszka włożyła wiele starań aby znaleźć mi bardzo tani bilet do Polski, nie dostałam takiej ceny nigdzie . Jeszcze raz dziękuję Pani Agnieszce. Napewno tam wrócę!

very rude service very rude service The lady is angry all the time for some reason I don't know how…read moremany times I go there I used to go to polmart before and never had such a problem. Although I went there for 20 years